25 total reviews
My experience at this bridal shop was HORRENDOUS. If you’re looking for an honest review, this is it.
I spent months looking for the perfect dress. I had no idea where to go in the Cleveland area, so I relied on online reviews of bridal shops to help guide me on which bridal stores to visit. A Bride’s Design had a ton of positive reviews, so I called and made an appointment. Now I know not to trust online reviews, as I suspect that many of them were probably not genuine.
I found a dress I loved, and after being reassured several times that the dress would arrive in a few months, I waited patiently. In the interim, I called Laura to see if she could alter a different, more casual dress for me. It needed extra material sewed on the bottom, and I was assured it was a super quick job. A few days before I needed the dress, I called the shop to ask when I could pick it up. They didn’t even know what I was talking about. They FORGOT about my dress. Because it was too late for them to work on it now, I had to pick up the untouched dress and wound up having to buy a new one. GREAT CUSTOMER SERVICE, HUH? This set the tone for the rest of my experience at A Bride’s Design.
After that fiasco, I was nervous about my wedding dress, so I called to ask when it was expected to arrive in the shop since my wedding was only a few months out. I was told September. I called in September- the dress wasn’t in yet. Now I was told it was coming at the end of October. Okay.. Called near the end of October: Sorry, it won’t be in until the first week of November, but we’ll probably call you the second week when it’s in. Nobody called, so I called the second week of November and the dress STILL WASN’T IN. I asked what was going on and asked if they forgot to order my dress back in July, and I was told that it takes at least 6 months for a dress to come in once it’s been ordered, which is the exact OPPOSITE to what I was told when I first visited the store. So the end of November rolls around and I’m already ticked about my dress not being here yet, so I make a fitting appointment the day after my dress should arrive (to try and hurry along the process) and I get a phone call from Laura canceling the appointment because my dress isn’t in yet and won’t arrive until December. I about threw a fit. My wedding is the first weekend in February. At this point, I’m panicked and assuming my dress isn’t going to make it in time. I got the contact information to the “middle man” store in London, England to find out what’s wrong (Laura does NOT make the dresses. She sends off unpaid intern’s designs and puts her name on them and they are manufactured in China). Only to find out that they have no idea what’s going on either and are very clearly not happy to be hounded for something that was clearly Laura’s mistake. The dress FINALLY came in during mid-December, so I took it and ran. Then I realized a piece of lace from the front panel of the dress was missing and had to get back in touch in order to get extra material to fix the dress elsewhere. During all of this mess, at no point when I called to inquire about my dress did anyone ANSWER the phone. I only ever received a phone call back after threatening to show up at the store in person on my voicemail message. Eventually, Laura stopped dealing with me on the phone entirely and started emailing me instead.
I had a nightmare experience at this bridal shop and I would NOT recommend anyone shop here.
Laura made the most amazing dress for me! It was beautiful and my husband loved it. She is very easy to work with and will do any changes you ask. I had her take off lace from my mom's dress for my bouquet and change up my mom's veil for me. If I ever need a fancy dress again, I will definitely use her! She is amazing!!!!
The shop it self is very chic and comfortable. There are just enough dresses and styles to choose from so that you are not overwhelmed. Laura helps you with your style and provides excellent suggestions. She is also willing to work within your budget and help adjust the dress to exactly what you are looking for. I cannot speak high enough of A Bride's Design. I feel very lucky to have found this shop and ultimately purchase the wedding dress of my dreams!
Laura is great!! I went there for my dress and then 2 of bridesmaids ended up getting there dresses there. She is so nice to work with through the entire process. She has a great selection of dresses and will even make a custom dress if you would like.
A Bride's Design is amazing!! Laura, the designer and owner, is awesome. She designs all of the dresses herself and she also does completely custom gowns. This sounds really expensive, I know, but it's not. Her prices are very reasonable. Plus, Laura also does all of the alterations herself so she can make your dress exactly how you want it. You never feel pressured to buy anything but A Bride's Design has all the wedding accessories too.
I highly recommend A Bride's Design. It's the best wedding dress shopping experience you could ask for. You definitely want to check it out. You will fall in love!
I had a hard time finding the right dress. I wanted it to be lace, ivory and most importantly unique. I was frustrated after trying on dresses at other locations until hearing about A Brides Design. Her business is right out of her adorable Victorian home. Her dresses are high quality and unique. I just felt special the second I walked in there! A wedding dress should make you feel like princess on the big day, and that's how I felt throughout the entire process. She made last minute alterations quickly when it was a bit big the week before. She also had beautiful jewelry right there in store making it easy to accessorize. She was willing to do any type of additions to the dress if I wanted to make it my own.
Wedding planning can be stressful and this was one aspect that was just very pleasant through and through thanks to Laura!!! I highly recommend this business!
This is the cutest boutique ever!!! When you walk in you feel like a bride! All the wedding dress's were so different and it wasn't at all cookie cutter. They had there own flair. The gowns were made so well. She also does handmade belts, garters, headbands. For me it was a one stop shop.
I used this vendor for my wedding gown alterations mainly because from where I purchased my dress, they wanted to have 3 fittings!!! I know this is normal but I wasn't having it, so I called A Bride's Design and they were able to accommodate me, only wanting one fitting. When the dress wasn't ready the first time they said it would be, they were able to get it within a few days and gave me a discount. They were very pleasant to work with and it's such a cute little shop!
I loved my wedding dress. Laura was awesome to work with, and she makes the dresses herself. She was a pleasure to work with and was such a sweet person. She will do anything to make the dress perfect for you.
I bought a jeweled sash for my dress and earrings from A Bride's Design. They were beautiful and less expensive than a lot of designers that I had previously been looking at.
She also made me a comb for my hair made from my grandmother's old costume jewelry which was beautiful!
I had an amazing experience from start to finish with Laura and A Bride's Design. When pictures were posted on social media I had strangers commenting on how beautiful my dress was. The dress was even better than I had dreamed up in my head. Even the color choices for bridesmaids dresses we great! She had the one color I couldn't find anywhere else! I already have recommended Laura and her shop to other people and I will continue to in the future! Thanks Laura!
Laura at a Bride's Design gave me the best wedding dress shopping experience I could've asked for. Because she is by appointment only you receive personalized attention without being rushed or pressured. Laura is like a knowledgeable friend that you go shopping with! Her shop is adorable. Her dresses are unique and beautiful and reasonably priced. I also had my alterations done there and my dressed cleaned. Her service is timely and honest and I would recommend her to anyone for a top notch wedding dress experience!
Laura from A Bride's Design was so wonderful to work with. Her shop is adorable and her designs are absolutely beautiful. I highly recommend A Bride's Design to everyone!
Laura the owner of A Bride's Design designs some of the dresses that she carries. Mine was one of them. My dress was gorgeous!! Everyone loved it! I even had someone ask to borrow it. lol..
She's wonderful to work with and her dresses are fabulous! I highly recommend her!
I did not buy my dress here, but had it altered and had my head piece made here. Very nice, but not great with communication and some things were over priced.
Big Selection of styles and sizes
I had Laura from A Bride's Design do my alterations for my dress (which I purchased elsewhere) and I couldn't have been happier with the results. Her work is excellent and she is very professional and wonderful to work with. I would highly recommend her for dress shopping and/or alterations! (Her designs are also beautiful!)
My dress was very well made and I loved it! Service on the other hand varied. I started at the David's Bridal in Mayfield,Ohio. They had horrible customer service and I was left to fend for myself once I was in the dressing room. No one came to check on me and the sales girl that was hanging around had no idea how to answer any of anyone's questions. When I complained to the manager about my experience her only response was " Yeah I figured you didn't get the best service, she's new and I don't think she working out". That pathetic. I switched to the David's in North Olmsted and they were AWESOME! Friend staff, helpful, and the alterations department was some of the best customer service I've ever received. They know what they are doing and do it well!!!!
Laura truly made my dress beautiful! I had her do alterations and the bustle was magnificent!!!
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