66 total reviews
Went here for a bridesmaid appointment when the shop was on Western, thinking I'd never be able to afford their bridal gowns. Marlene showed me the discontinued dresses and the second one I tried on made my mom cry. It was perfect and completely in my budget. Even though I didn't get one of their couture dresses, they still made me feel like a million bucks. Highly recommend their alterations too. They are the best!
I loved everything about this dress shop! They made me feel so extremely comfortable and I would have bought my dress here in an instant if it would have been closer to my home in WNY and I could have easily made the trip there with family and friends. Highly recommend!!
Pricey but beautiful! Found a dress I loved but alterations and additional lace was a little costly. They did a wonderful job making some changes to my dress to make it perfect for me!!!
I would like to share my story to hopefully prevent another bride from going through what I had to in dealing with this salon. My dress needed to be hemmed, a bustle placed & to be pressed. I had 5-6 fittings, each time an issue with the dress. I was dealing with the owner Janet Cooper. At the fitting Janet would come in the room for 5-10 minutes. She would verbally dictate alterations to a young staff member that looked like she had no idea. I never met the actual seamstress. I was concerned each fitting. The dress was unevenly hemmed up until the week of my wedding, hem was too short in the front and flipping up so you could see the under side. I was told all of these issue would be fixed every time I brought them to the staff and Janet’s attention. In the end that was all a lie, it was never fixed. I not only was stuck with a dress they had done a botch job on, they did not make sure to state they wanted $350 in cash only, for the alterations@pick up. I was at the salon twice that day,they did not bring this up until my maid of honor went to pick up the dress. They had this poor girl walk in the rain to an ATM in order to get $350 in cash for them to release the dress. What type of a business runs this way! I spent thousands of dollars and this is what they do over $350. They had a maid of honor walking in the rain, a bride with her bridal party an hour late for the dress rehearsal at the church & a bride who cried the entire way there because of it all. The week following my wedding I contacted Janet Cooper. It was drawn out over two weeks of me articulating all that was done wrong & all she was willing to do was refund me my money back for the alterations and state not to contact her any further.Again who does business this way! She ruined the way my dressed looked on my wedding day, my pictures are their to forever represent this. She negatively impacted my memories and my emotional state throughout it all. Apparently Janet Cooper needs to attend a seminar on customer service & character building for business owners to understanding what she should do in these cases!!! Absolutely pathetic & appalling she is! I foolishly trusted & allowed this woman to have part in my wedding dress and experience. I could not have been more wrong in making this choice. It was my wedding day and memories that have been negatively impacted by this experience&her. I chose a wedding dress that was supposed to be a certain way. The dress was not what it was suppose to be and I will have my wedding pictures the rest of my life to be reminded of the poor quality that Angela’s bridal provided. I am a professional and reasonable person that was just looking for someone to be a decent business owner/human being in taking ownership for the mistakes that occurred. The right thing to do would have been refunding a portion of the money spent on the dress to compensate for this entire situation.Instead the owner of this salon chooses to continue to not take accountably in regards to this specific situation. She has made ridiculous statements justifying poor workmanship/professionalism displayed by how the dress looked & my experience in dealing with her and her salon. I don't know what type of a business does something like this. I feel I would have gotten more customer service from a David’s Bridal than I did a “ high end” bridal salon. She should be ashamed of herself for putting a bride through such unnecessary emotion during such a special time in her life!
I ordered a dress from them years ago. I explained to them my father was ill and we weren't sure on a date as I wanted to make sure he could walk me down the isle. They said they would accommodate me and that for alterations they could do it in just a couple days, explaining to me that it only takes a couple days to do the job. They held onto my VERY expensive gown for the past couple years, and now that the wedding is happening they tell me they don't have room for me to have my dress altered and for me to just come get it. How awful of them to deny me service after I've already paid. I even offered to pay a premium and they still denied me service.
Also when I went with the girls to try on bridesmaid dresses, they didn't have anything in stock. I asked about a trunk show and they said it was that Friday, I drove for 8 hrs round trip with the girls to this trunk show which I had an appointment for. We get there, "Oh we decided to not have it till tomorrow, we don't have any of those dresses yet." What on earth. I even had called that same day to move my appointment back a bit, why on earth did they not tell me it was cancelled? ABSURD!
David's Bridal has been AWFUL to me. One of the worst experiences with customer service I've had in a long time. With such a high price tag to pay, you'd think they'd reflect some decency in their business.
Long story short. They promised things & did not deliver. My girls dresses didn't arrive until 2 weeks before the wedding and 3 girls live out of state so it was a pain for alterations. Angela's would not cover the cost of alterations either even with the circumstances. We were promised that the dresses would arrive weekly for over a month. Ridiculous. The owner is cold and heartless. After having my dress for 3 months- then they told decide to tell me alterations start at $450 & could go up to $700. I then purchase a new/sample dress from them and she wouldn't even spot clean the dirt mark on the dress. Even after I had all the bridal party 6 dresses, 3 flower girls, 1 junior bridesmaid purchased there. One staff person in particular is snotty and rude. I would never recommend anyone going there. The only person there who has any type of compassion and customer loyalty is Nora. She is great & the only reason i went back. I feel bad that she is associated with this place.
We would like to express that we feel reviews are a great platform for brides to share their experiences, good or bad. There are some elements from your experience at Angela's Bridal that are missing from what you are posting. We take grea...
The staff at Angela’s Bridal is helpful and polite, and very knowledgeable and pleasant to work with. I asked for a custom alteration including detaching and reattaching the entire skirt- a bigger request then most brides I am certain, but Janet and the seamstress were accommodating to my vision, and the quality of the alterations was exceptional. Angela's truly provided me with my dream dress.
Nora, Janet, and the rest of the staff at Angela's made my vision of a dress possible! They had such great insight on how a dress could be customized to fit a certain body type and how to make the bride comfortable.
The experience I had with my dress was great however my bridesmaids had a difficult time. Every single one of their dresses had to be altered, not even close with sizes...
The girls at Angela's made me feel like a true princess. They made sure my dress fit me exactly the way I wanted, no matter how many fittings I requested. Their new location on State Street is absolutely beautiful, too!!!
The day my now husband asked me to marry him was the happiest day of my life until the day I walked down the aisle in my beautiful Allure 8859 dress towards him. When I first started searching for my wedding dress I came across a lot of dresses that I liked but didn't love. I wanted to have that feeling that I was wearing the dress and feel that I was beautiful, and when I walked into Angela's Bridal it happened. When I instantly walked through the doors everyone of the girls were welcoming and displayed true professionalism in what they did. They made you feel like family and were devoted into finding my dream dress. I started on by trying a variety of dresses but none of them felt "right", but then I tried on the allure dress and I knew when I got teary eyed along with my mom it was the one that I would be marrying my best friend in. We were then toasted and given so many hugs I felt so blessed to have found my dress at Angela's. Up to the wedding day they were so patient and told me to come in whenever I wanted to try it on(of course I wanted to it was just so beautiful and I loved it so much). I would highly recommend Angela's Bridal to all the future brides I meet they were beyond this world and I'm so thankful that I got to be part of their wonderful business!!!!!
I loved working with the girls at Angela's. They helped me pick out the dress of my dreams and were so fun and helpful each time I visited. They recently moved to their new location in Downtown Albany, which makes it even more exciting to go! It's a beautiful shop and great place to buy a dress.
Angela's bridal was so wonderful to work with. I absolutely loved their beautiful dresses and found my wedding dress right away! All of the wedding consultants are so sweet and helpful, especially Nora who I worked with. I would highly recommend Angela's.
All of the ladies at Angela's were amazing. I walked in not knowing what I was really looking for but within an hour I had found "the dress". Everyone was great through the whole experience and you will get treated like family. Two thumbs up for Angela's Bridal!
This was a the second shop I went to on my first day of shopping for my dress, and we were immediately welcomed by happy, smiling faces, and the whole experience just made me feel special and important. I found my dress that day and they have been a pleasure ever since. Would definitely recommend.
Angela's Bridal is the place to go for your dress! They have a great selection, the girls are wonderful and they make the entire process stress-free! They really make you the priority and make sure you are getting exactly what you want!
There aren't ENOUGH "Angela's Bridal" type shops in the Capital District which was my original complaint when I started dress shopping; living in Saratoga it was a little bit of a drag to drive to Albany but it was WELL worth it. A great selection of designer gowns at very reasonable prices. The ladies there are EXCEPTIONAL and I am so sad I won't get to work with them anymore. Thank you for all that you did!
A lot of dress shops seemed snobbish, but here I was treated very nicely, even when they found I was not interested in traditional glitzy, ballgown-type dresses - I am a more mature bride, and they worked with me to find some understated, elegant gowns, even helping me find bridesmaid dresses available in white. I ended up getting my gown elsewhere, but had a great experience at Angela's, and would recommend it to the more traditional bride (especially those whose parents are paying for the dress :-).
I could not have asked for a better experience than the one I received at Angela's Bridal. The staff is absolutely amazing and always willing to go above and beyond to make sure you are completely satisfied. I absolutely loved everything about my dress experience from start to finish. I loved working with them!!
Angela's Bridal was able to help me find the dress of my dreams! They were able to alter it correctly and quickly, and my husbands jaw dropped when he saw me. Only problems were the bustles breaking and having to repin my dress all night.
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The feeling is amazing!
Angela’s Bridal specializes in helping brides choose the perfect dress. We are proud to carry lines that are exclusive to Angela’s Bridal; Lazaro, Paloma Blanca, Pronovias, Hayley Paige,Tara Keely and Mikaella Bridals. We want every step of the bridal experience to be amazing for our brides.
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2012
Angela's Bridal's twitter
Blog - Elario Photography we love how this image showcases this Pronovias gown pinterest.com/pin/1408062138…
Blog - Elario Photography amazing pinterest.com/pin/1408062138…
Blog - Elario Photography a behind the scenes shot pinterest.com/pin/1408062138…
Blog - Elario Photography So gorgeous pinterest.com/pin/1408062138…
Blog - Elario Photography LOVE all these images from our last photoshoot with JP Elario!! pinterest.com/pin/1408062138…