5 total reviews
I cannot say enough great things about Ava's. My experience was amazing. I went with my mother and grandmother for this first time to look at dresses, not expecting to find the one but just to look around at shapes and boy was I surprised! It was about the 4th dress I tried on and when I walked out all three of us started crying at the same time!! They quickly ran and got us mimosas to make the moment even more special. The most amazing part was, after I fell in love with it, my mom told me thats where she also found her wedding dress many years ago!
I probably tried on 100 more wedding dresses across DFW, but Ava's dress stole my heart and I went back to get the dress I found there. The ladies that work there are so kind and sweet too! They really make you feel so special and beautiful.
I also ordered my bridesmaids dresses from Ava's. They were such great help and I loved every moment with them.
Thank you very much Bailey! It was such an honor to work with you, your mom and grandmother. We still remember the day you said yes to the dress. Thank you for emailing us pictures after your wedding and for allowing us to help all of your bridesma...
Wish I would have gone here first! My other experiences at large chain bridal vendors was NOT was I was expecting, and I'll never refer there, even for my bridal party. Ava's is AMAZING and locally owned. I can't even explain how helpful, friendly and enthusiastic the entire team was! I felt at home the second I stepped in the door! Essie was so patient with me (I tried on the same dress 3 different times just for comparison). She was so helpful and really took time to understand what exactly I was looking for (even though I think I changed my mind once in the boutique) - she even ended up finding my dream dress for me! I'll definitely send all future brides here!
Dealing with Ava’s Bridal Couture in Fort Worth, Texas, (aka Classy Concepts Bridal) was an unforgettable experience…it was a nightmare! We purchased my daughter’s dress in January for a September wedding (their contract stated a 4-6 month lead time) and after repeatedly contacting the salon from July through the end of August to find out when the dress was coming in (and leaving a message for the owner – who didn’t call back), it arrived barely three weeks before the wedding and too late for us to have the alterations done by a relative in another state (for free). Hmmm…they were never able to tell us when they actually ordered the dress. We informed the salon at time of purchase that they would not be doing the alterations but because the dress didn’t come in on time, we were forced to have Ava’s Bridal do the alterations anyway and that’s when the real problems started. Their alteration cost kept changing and I won’t go into all the sorry details but when I refused to pay anything until the owner called me then things really went downhill. They literally held the dress hostage. Upon the advice of the owner of my local salon (I live in a different state) and the dress manufacturer’s representative (whom I contacted to express my dissatisfaction), my daughter entered the salon for her final fitting two weeks before the wedding and ran out with the dress, locked it in her car, and called the police. The police came, my daughter showed them her payment receipt, and she kept the dress…enough said. While our original sales person was great to deal with, I can’t say the same for the owner of this salon who was nothing less than combative.
Before you shop for a bridal dress at any salon, you should be armed with questions. Ask how soon the dress will be ordered once you sign their contract and pay a deposit. Consider telling them the wedding date is 3 weeks sooner than it really is if you need extra time. Ask for all of the dress information (manufacturer, model, style, etc.) and ask for a copy of the order confirmation from the manufacturer once the order is placed. Call or visit the salon regularly to check on the dress – keep track of the dates and who you spoke with. Ask to see a pricing sheet for alterations and find out if the cost goes up for a “rush” job. If a discount is offered for payment in full, think about whether you really want to do that. Using a credit card may protect you for 60-90 days if you need to dispute a charge but after that it gets a little dicey. Don’t be afraid to call the Secretary of State’s office to find out who the owner is or the Attorney General for your state to lodge a complaint against the salon if there is a problem. I never expected that purchasing a wedding dress would turn into such an ordeal and I hope your experience is better than ours!
Dear Linda Smock:
Typically, when we receive reviews, it's an opportunity for us to grow and improve. We take our business and our customers very seriously. At the same time, we are human. We are not perfect. It's a great asset to get feedback ...
Being a plus size bride it has been a struggle to find salons that have a decent supply of plus size dresses. I was recommended to this salon by Bliss Bridal salon. I had a great experience with them but they did not have a huge selection. So they told me to go here. We arrived about 30 minutes before closing and the employees allowed us to look at the dresses to see if there was enough there to make an appt. No other salon has done that. We looked and they had an entire wall of what they refer to "Diva Size." They had from 14-28. There were more than enough to try on. I pulled about 8. They were all within my price range and beautiful. I was actually able to fit into all of them. My favorite one was one I would have been able to buy straight off the rack saving me hundreds and time. Essie was super helpful and the other girls were wonderful too. It is a cute little shop, very friendly staff. Although I did not get my dress there, I would recommend them 100%.
Thank you so much for your feedback. It helps us to know what we can do to improve our business and our service to brides as you. Thank you for mentioning Essie- she is appreciative of your kind words. Thank you for recommending our store and pleas...
I had an absolutely amazing wedding dress experience. Vicky was the lady who helped my find the dress of my dreams.
I cannot say the same for the bridesmaid's dresses.I ordered by the deadline my bridesmaid dresses and it ended up being almost to late. My dresses came in with 3 weeks to spare. I was super upset because if they gave me a deadline I should have had more time then that to get them in, picked up, and altered.
Hi Jasmine, Thank you for the constructive feedback. I hate to hear this made you upset. We will definitely use your comments to improve our communication with customers and will work on improving that area of our customer service to better assist ...
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Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|Allure Bridals||Maggie Sottero|
|Allure Couture||Mori Lee by Madeline Gardner|
|Allure Romance||Sottero and Midgley|
|Blu by Madeline Gardner||Voyage by Madeline Gardner|
Fort Worth’s most well-known bridal destination!
Formerly Ocones Bridal, come see our beautifully remodeled salon! Visit the same dedicated staff of 26 years, along with new ownership! See why a treasured tradition in Fort Worth, for generations of beautiful brides, only gets better in the years to come!
- Type: Alterations, Bridesmaids, Flower Girls, Lingerie, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns