8 total reviews
I planned my wedding in Asheville, NC from 3000 miles away. Working with Ashley at the Biltmore Estate was an absolute pleasure. The Biltmore facilities, customer services and experience is second to none. We truly had the wedding of our dreams.
We selected Biltmore for our wedding venue because it is beautiful and in between our families' hometowns. And it was beautiful. The wedding vendors in Asheville are so good and we were able to get some beautiful wedding photos. Our guests all had a wonderful time as well despite it being a little rainy.
You are required to use Biltmore for catering, so like cake and food will be done by them. I was totally in awe of their work on this front. The cake did taste great, but wasn't really beautiful, and the food was okay. They did accommodate 3 vegetarians without making us change the entire menu, which was nice.
The wedding coordinator (Shea Young) was a little hard to get in touch with and made me feel like a number, which I've heard is sometimes a problem with Biltmore weddings. But her assistant Emily was great.
Our wedding was SOOO beautiful! I would suggest everyone check out the Biltmore Estate in Asheville, NC. Your guests will be talking about it for a long time!
The Biltmore was a goregous place to have a reception and rehearsal dinner at. The thing that stood out the most was the assistance we got from Ashley Gardner who helped us with everything. She was very attentive to all of the details and requests, was a delight to work with, and was responsive in a very timely fashion. The service and food quality was top notch. We had a seated dinner for 180 people - and the food was delicious, presented nicely, and everything was timely but not rushed. You pay top dollar to have a wedding here, but it is worth every penny. They are just amazing!
Our ceremony and reception were held in the Champagne Cellar at the Biltmore Estate and without ever visiting the venue (we live over 2,000 miles away) it was more than I could ever have dreamed of. The long hall leading to the room was so grand for a bride’s entrance! The cozy feeling of the exposed brick and dim lighting made the space perfect for our intimate wedding! And the staff out did themselves! Everyone was so friendly and accommodating (they even stepped in during my rehearsal to play the roles of certain family members who could not make the rehearsal so I would know what to do)! It was absolutely perfect!
Went to a wedding here, and it was beautiful!
I had such high expectations for the Biltmore. My husband and I chose the biltmore for our wedding because we figured, they do so many weddings - it has to be like a well-oiled machine. We couldn't have been more wrong. It is expensive to get married at the Biltmore, and we did not feel like we got our money's worth. We chose to get married at the lioncrest, and while the location is beautiful and the food was delicious, that is where my praises end. We had so much difficulty dealing with the staff at the biltmore, particularly the catering manager we were assigned, Maura Scarmack. During our planning process, we were assigned to a different manager while Maura was on maternity leave, who gave us a different, lower, maximum number of guests than we were originally told we could have. So, we worked hard to cut down our lists and invite fewer guests. Then, when Maura came back, we were again told the original number - so my mom was especially upset that she could have, afterall, invited many of her family members that she had thought she had to cut from the list. The major problem I had with Maura, was that leading up to the wedding, I felt that I had to repeat myself over and over and over in order for her to get things right. This added to my anxiety tremendously - no bride wants to feel that her opinions are being ignored. What was worse, it wasn't simply my opinions - it was serious oversights. I had to tell Maura at least 4 times that I was allergic to almonds and that they could not be in the salad before she finally took them off the menu. Maura asked me point blank at our testing if I wanted table cloth overlays on all the tables - and I said, of course I do. On my wedding day, the sweetheart table, cake table, and cocktail table are all without overlays. What makes this mistake unforgivable was that she asked me point blank what I wanted, and then did her own thing anyway. My mother gave her the final count on number of guests on the day that she requested it - and yet the final contract that was presented to us the night of the rehearsal dinner had the count incorrect, and we were overcharged. Lastly, on the day of the wedding, my husband and I sat down at our sweetheart table (that was without table cloth overlay!) to find that the menu had one of the cake flavors incorrect. We asked our "point person" if this was a typo or if the cake flavor was incorrect - he lied right to our faces and told us that the menu was incorrect, but reassured us that the cake flavor was the one we tried and loved. It was not. The cake was a flavor that we didn't even try at our tasting. It wasn't even one of our options! It was my husband's pick - and he was so excited that he got to choose our wedding cake flavor and that detail was his. Yet another oversight on the part of the Biltmore staff took this moment away from us. I do not understand how a flavor of cake that we didn't even try at our tasting ended up at our wedding. I could understand one mistake, but I simply can not understand how a supposedly high quality venue could have so many oversights on someone's special day. Our wedding was beautiful, but the process was unnecessarily stressful because of the failure on Maura's part to simply listen and follow directions. My wedding wasn't ruined, but there were so many ways in which I was beyond disappointed. If I could do it all over again and do it somewhere else, I absolutely would. Working with Maura was a nightmare.
The cake was gorgeous! I had so many wonderful comments about how beautiful the cake was and how good it tasted. The flowers the pastry chef made looked real! We can't wait to hit our 1 year anniversary and try it again!
Report Abuse Policy
If you have any documentation proving it false, please send it to email@example.com. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Thank you for reporting your review.
Our policy is to only take down reviews that contain spam, explicit content or are proven to be factually false; we cannot dispute a bride’s opinion. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Biltmore in Asheville, NC, is the ideal destination for your dream wedding. Our estate includes the Biltmore House, gardens, winery, farm, and the Inn on Biltmore Estate. From wedding ceremonies to rehearsal dinners, receptions to luncheons, we can make your bridal vision come true.