177 total reviews
Lovely shop with a great variety of dresses! This was the perfect store if you are looking for a great wedding dress or bridal party dress shopping experience. The team is helpful and experienced! And they offer a great variety of styles. I bought my wedding dress, veil and bridal jewelry here!
When you think of the perfect bridal shop, you'll picture something that looks just like Brickhouse Bridal. You walk in and there are more dresses than any other place I went to, but it still has a boutique-y feel. The lighting is great, everything is pretty and fluffy, it's awesome!
They have lots of different price points and all the girls there are very helpful! I went to probably 10 different stores and tried on probably 30 dresses before I went to Brickhouse. No other stores compared, and none had the dress selection Brickhouse did! Definitely check them out
Great staff. Really narrowed in on what I wanted despite my entourage. They were great letting me know when my dress came in and recommended an amazing tailor.
I bought my dress at Brickhouse Bridal. I really enjoyed my experience there. My consultant Casey Hayden was SO sweet! I had family members that were very opinionated and she did a fantastic of making sure I got what I wanted. I highly recommend going to Brickhouse Bridal for your wedding dress.
The ladies at Brickhouse Bridal are all true professionals, and they are all friendly and polite on the phone and in person.
The stylist who helped me find my gown, Jacquie, knew what I wanted before I did. She pointed me to a dress on a mannequin - I only had lukewarm feelings for it but promised myself I would try on a number of different types of dresses. She put me in this dress first, and I was blown away. I tried on several more, but the dress she selected was MY dress, and she knew it! That takes talent!
If you have to go to this place, do not go on the weekends, and personally I found places I liked better. That is the short review.
Here is what happened...
I booked this appointment for a Saturday because I had squeeze into my schedule and my time select a dress was some what limited. A common situation I'm sure. Anyway, I get there and it is a very pretty place with lots of lovely mirrors, chandeliers, and expensive dresses. So far so good, then they tell me that we will be sharing our little dress viewing area with another group. At first we were okay with this because we know how to share, ya know, like any functioning adult should. But it turns out the other group did not know how to share and viewed our presence as an invasion of their space. Which to be fair, it was, but this invasion of their space was not our fault but instead the people who run this place. These people refused to scoot over and let my party sit down, they made faces at me while I tried on my dress, and they physically blocked me from looking in the mirror when the other bride was still putting on her dress in the dressing room. OK, so far it is really just an issue of bad planning on the part of Brickhouse and rude customers, but it gets worse. So I tried to move to another mirror that was not currently occupied and was shooed away because a more "important bride" was on her way out to that mirror. Seriously? Clearly I was not a bride worthy of any decent customer service. So we went back to the other viewing area and that bride was done trying on dresses by that point. But wait, she saw me trying on jewelry with my dress and decided she needed to do that too. So she and her whole party were allowed to get in front of us and physically block me from the viewing area again even though they told us their appointment was over. Nice. In my opinion this situation should have never arisen, and this was really a scheduling issue mixed with greed and poor customer management on behalf of Brickhouse.
Other than a very hostile shopping experience, I noticed that I saw the same or very similar dresses costing much more at Brickhouse and their sale staff is pushy. Saying you do not care for a dress is not good enough, you must explain why. Now, I know that explaining what you don't like helps them find dresses for you, but when it comes across as near frantic and desperate to make a sale, then its a bit uncomfortable.
Also, make sure you show up otherwise they will charge you, just like a doctor's office.
A girl named Jessica was my consultant and this was my first place to try on dresses. After picking out several to try out, she began talking to me about the type of style I liked and picked out a couple for me to try as well that she thought I may like. She even happily took a dress off the mannequin for me to try on, it was no big deal for them. Jessica was extremely professional and sweet, I felt very comfortable with her passing and taking dresses and with her zipping and clipping the dress to fit. I even had a picture of a Maggie Sottero dress, which they didn't have, and she said they would be happy to order a lender from the designer for me to try. I ended up spending a little more than I had planned, but it was well worth it! The staff up front when I paid was all very sweet as well. They congratulated me on finding my dress and clearly stated the process of how long my dress would take and what to do when it did come in. I highly recommend Brickhouse Bridal, overall A++.
Brickhouse Bridal is THE place to go for a wedding dress. My dress was gorgeous and I wish I could wear it all the time!!! I tried on about 5 dresses and knew I had found my dress. We bought it that day and I never had one doubt after that that I made the right choice!
We had a terrible experience with this place!! My dress was ordered too small. When it came in some of the beads were loose and missing. There was a run in the lace that they did not want to fix. I had my dress sent back to the manufacture. When it "came back in", it was the same dress. Nothing had been fixed on it. When we asked about it being fixed they couldn't tell me if the dress was a new one or the original one. My dress turned out to be gorgeous but i had to spend an extra $600 to get it taken out to even fit me. I would not recommend this place to anyone unless it is your last resort.
I would recommend this place over and over again. I went to several places to try on dresses and this place made the experience 10x better.
The sales associates were helpful and kind. They also were very quick to let me know when my dress had arrived.
I had a great experience at Brickhouse Bridal. I got my wedding gown, accessories, and bridesmaids dresses from them. They had great service and offered a personal experience that made this such a special time for me. Would recommend Brickhouse Bridal to any bride!
My sales lady, I think it was Jackie, was great with getting me into dresses, listening to me and helping me find the dress the same day. She paired it with beautiful accessories that I ended up going with as well. This shop is near my house but I was referred by a friend, and pleased with my experience here.
Brickhouse was the second store that I shopped at. They have a huge selection of wedding dresses and a very friendly staff. There was no need for me to go to any other store! They had everything.
They had an excellent selection of beautiful gowns and were very easy to work with. The consultant was very considerate of my budget and completely understood my style so was very helpful pulling dresses to try. My only issue was my dress took a few weeks longer than quoted and they did not communicate that well but made sure I had my dress in time for alterations and the big day!
I bought my dress and veil here. Was disappointed they didn't have shoes as well! The dress I found was beautiful and was exactly what I wanted. They kept me informed via email on when my dress was ordered, how they they expected it to be before it came in, and emailed me when it came in. The dress definitely needed altered once I got it, but that was to be expected.
Visiting Brickhouse Bridal in The Woodlands was one of the best experiences of my life. I made an appointment to come in with my Mom, and they made it a very special time for us. We were given our own private curtained-off area, and the employee assigned to us was sweet and knowledgeable. She was able to realize my vision right off the bat, and provided me with a number of dresses to try on within my budget and style preference. I found my perfect dress with the 3rd one I tried on! They also happily recommended specific alterations services in the area closest to our residence, and were spot on. I can't say enough great things about Brickhouse Bridal - I've heard horror stories from other Brides looking for dresses elsewhere, but I just don't think anyone could leave this place without finding exactly what they want. I highly recommend this place to any Bride looking for their dream dress.
Brickhouse Bridal has lots of beautiful dresses to choose from. Initially I thought that I was going to have a hard time making my mind, but I landed on a Paloma Blanco dress quickly after I tried it on. They give a discount if you buy it on your first visit, which is nice, and I took advantage of that. The dress also came in earlier than they had planned, which was great because I was able to get started on the fitting process. I was so pleased with my dress in my bridal portraits and on my wedding day, I am so glad I found it! The only con to Brickhouse Bridal that I saw is that they allot you so much time for an appointment, but sometimes people went over. So even though you may have an assigned appointment, it may be a delay based on how long people before you are taking which is kind of a bummer. I would think that since you get an hour long appointment they would ask that you come back another time, to respect other clients. Aside from that, very pleased with them!
My dress was so beautiful! They were easy to work with and the dress came in quickly.
Although I ended up actually purchasing my dress in Chicagoland, my very first wedding boutique experience was here (my hometown), with Jessica. Jessica was so helpful, and very sweet. She provided honest yet appropriate feedback, and rejoiced with my mom and me when I found my dress - the second one I tried on! Would definitely recommend Jessica and the Brickhouse Bridal team if you're looking for quality and personable service. (Jessica even kept in touch via e-mail even though she knew I'd be working with a boutique closer to my home in Illinois.)
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Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|Blue by Enzoani||Paloma Blanca|
|Ellis Bridals Blossom Collection 2014||PRONOVIAS|
|Jim Hjelm||Stephen Yearick|
|LA SPOSA||Watters Brides|
|Maggie Sottero||Wtoo Brides|
Where the Magic Begins...
The magic begins with a smile and a welcome from our experienced bridal consultants. We have carefully selected an exciting and unique collection of wedding gowns for your magical day. You and your bridal party are cordially invited to join us in our inviting shop. Appointments are preferred.
- Type: Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2012