116 total reviews
Bridal Reflections in Massapequa was the first and only place I looked for my dress! I did my research and knew they carried the designers that I wanted to try, and ended up buying the third dress I ever put on! The sales associate was not pushy and really listened to what I wanted in the way of style and look of the dress. I ended up buying the Maggie Sottero Phillipa with the corset back in ivory. I LOVED my dress and working with the ladies at Bridal Reflections. We were all so pleased with my experience, that my mother, her twin sister, my bridesmaids and flower girls all got their dresses from them too! We all felt very comfortable with the seamstresses and they tailored each dress to each individual. I had no problems with alterations and my dress came in in a timely manner. I would highly recommend Bridal Reflections to any bride or bridal party!
I Absolutely loved my Ines Des Santos gown from Bridal Reflections! I loved me sales person, loved all the girls who help during the fittings and loved my seamstress Emilia! :) Gown fit perfectly, store was nice, experienced, accommodating and highly professional! I highly recommend them to any bride!! They have a large selection, in a range of styles and prices
AS A PLUS SIZED BRIDE, I WAS EXTREMELY NERVOUS ABOUT SHOPPING FOR A WEDDING DRESS. NICOLE AT BRIDAL REFLECTIONS IN MASSAPEQUA, NY MADE ME FEEL WELCOME AND BEAUTIFUL. SHE FOUND THE MOST FLATTERING DRESS FOR ME ON MY FIRST VISIT. I DIDN'T COMMIT BECAUSE I WANTED TO TRY ANOTHER SHOP. THEY WERE GOOD TOO BUT, THE DRESS I LOVED WAS AT BRIDAL REFLECTIONS. AND BECAUSE OF NICOLE'S CARING AND WARM NATURE, I WAS SOLD. THERE WAS NO PRESSURE EVER. ALSO ALL MY FITTINGS WERE PERFECT. ZIZI IS A GREAT SEAMSTRESS. THERE WERE NO SURPISE CHARGES. NOT ONLY DID EVERYONE SAY I LOOKED BEAUTIFUL ON MY WEDDING DAY BUT I FELT BEAUTIFUL. AND ALL THANKS TO BRIDAL RELECTIONS IN MASSAPEQUA, NY.
I recently got married two weeks ago on June 21st 2014 and I went to the massapequa location to find my wedding dress, flower girl dresses, and bridesmaid dresses. Everyone who works there is so friendly and I worked with Nicole in bridal. She made all my dreams become reality. We picked out 5 dresses to first start trying on and I knew after trying on the 3rd dress it was my dress. Nicole is so professional and made the whole trying on dresses experience wonderful. She also helped me pick out the perfect veil, headpiece, and earrings. Nicole is so sweet and I can't thank her enough and bridal reflections for all there help! }
I used Bridal Reflections for my Bridesmaid dresses. They were very easy to work with and accommodated several group appointments. The dresses were stunning and the place itself is very nice. I cannot comment on their alterations because we used our own personal seamstress. I used the Massapequa location.
I have gone here for bridesmaid dresses in the past and have had a wonderful experience on three different occasions
The people at carle place are rude and the store is messy and overwhelming. At massapequa they are absolutely wonderful! They lowered the price of my dress to work with my budget. The seamstress had a bit of a poor bedside manner at first but she warmed up and did such amazing work it didn't even matter!
I went to bridal reflections in Massapequa. The service was excellent, I had a wonderful attendant who really helped me find the perfect dress and the alterations were perfect.
We had nothing but problems, from them "misplacing papers" to butchering some dresses. Every one of my bridesmaids that had their alterations done there had a problem, one dress was so butchered it looked nothing like the original dress and their answer was "well theres nothing we can do now, we already cut it". One bridesmaid was given her dress to try on after alterations, that very clearly had a rip in it. They weren't going to fix it, they said there was nothing else to do, and not to mention it was falling down! There was magically something to be done when my bridesmaid was getting upset and other customers could hear her. They are lazy and don't want to be bothered with alterations. Do not get any dresses there! Im hearing more and more people having problems there.
Do not buy your dress here! They ripped my dress and tried to blame the manufacturer....had to order me a dress one month before my wedding.
When I think about my wedding planning process, I think of fun, laid back, special moments, that i will never forget. Until I think of the nightmare i dealt with at bridal reflections in carle place. I got married this past November 23rd, purchased the dress last april. I knew the dress i wanted so i literally tried on 2 dresses, knew I wanted my dress, and was in and out in an hour. That was the first appointment. THEN the problems started. They had also recommended a belt to put on the dress which i fell in love with. Didn't know it was $600 and pushed the total price over my budget, but i was ok with that because i loved it. They also told me that the dress AND belt would be in by the end of september (belt didn't come in till 2 nights before my wedding). I am 5'1, 106 pounds. Been that since high school, never changed. I am very petite and I have a small chest. . When they took my measurements, they said that with the brand of my dress, and the size of my hips, i would need a size 8. As my mouth dropped, they said if i ordered a different size, it was at my own risk and if it didn't fit, they would not help me in any way. Clearly, that wasn't a risk i was willing to take. Now, I know these dresses run VERY small, but lets get real- Im a size 0!! Maybe a 2 when I'm bloated. I was nervous so i trusted their judgement. The dress came in in september, on time, not the belt though. I put the dress on, and mine and the alterations ladys face dropped. she said "is this the wrong dress?? why is it so big on you??". I was SWIMMING in it. The alteration lady was SO sweet and so good at her job. She said "I'm going to have to cut a LOT of this dress, and practically make a new one". WHen i went to the front desk, they informed me that my total cost for alterations would be $650 (on top of the price of my dress)!!! So i had to pay for them ordering 8 sizes too big. We asked them why they did that, but i didn't want to fight with the people who had my wedding dress in their hands. Overall, it was a very frustrating experience. I had to have 5 fittings (the seamstress said so) and there was so much work done on this dress. One week before my wedding the belt still wasn't in, so they brought out a box and said "here it is, we couldn't find it". It was a totally different belt. The place is a disaster. They have lost a lot of business because i tell ALL of my clients who are getting married about my experience. They are crooks, and they WILL do it to anyone they can. I don't know about the other locations, but I'm sure its a little trick they all pull!! Be smart ladies!!
When shopping for my gown, Christina was our sales person and she was amazing. She helped me find exactly what I was looking for in my budget range. All of the issues starting during the fitting process. In the end, the seamstress (Zizi) did what I wanted and the dress came out amazing. However, her demeanor and tone were very unpleasant and everything was an argument. It was a very negative experience. I would not recommend getting your dress altered here.
Most importantly I found the dress of my dreams here! The saleswoman picked out 3 dresses for me and the third dress legit brought tears to mine and my mom's eyes. After that not so great- they are very limited with times for fittings- because they have 1 woman doing all the fittings- she did do a great job though. It was just very difficult for me, as a "9 to 5er" to get an appointment especially since they don't do any fittings on the weekends. But almost everyone was nice and pleasant there.
Vicki was absolutely amazing she was so easy to work with and my family and I had a great time working with her. She helped me pick the perfect dress for my special day. Wonderful clean store with a helpful staff.
Every girl says that they love their dress and it was the same for me. I loved my gown.
The service here was great! Ally was my consultant when shopping and she made it a wonderful experience. One of the first dresses she pulled for me to try on was the one I purchased. She accessorized my look with the perfect matching veil too. She was very helpful in my shopping experience. Bridal Reflections was the last store I went to out of 4 shops and by far was the best experience!
The alterations department is top notch! My gown fit like a glove!
Everyone at Bridal Reflections made the dress shopping (and eventually fittings) a fabulous process. While I was dreading this process, Vicki, one of the bridal consultants was awesome. When I told her what I wanted, she went to pick out a special dress for me- and it was the one I picked. The seamstress Emilia took a late lunch to squeeze me in for a third fitting. Everyone was so accommodating and they have a great selection of dresses. I would recommend this place, just book early for Saturday appointments.
My dress was amazing!!!
I was able to walk into this shop without an appointment, and they squeezed me in right away. My consultant, Ashley, asked me a few questions and then right away was able to pick out MY dress! She figured me out right away. She was super sweet - I'd recommend anyone request her!
The seamstress, however, was not quite so nice. And she has TERRIBLE hours. Wednesdays, Thursdays, and 1 Saturday a month!! I live 4 hours away - if I'd have known those hours, I would have gotten my dress altered elsewhere. However, my dress did look UNBELIEVABLE and CUSTOM.
My only complaint is that I have nowhere else to wear this dress! :(
My initial visit to the Carle Place location was great!! Allie was super super helpful, she was attentive and was able to find my dream wedding dress!! I returned a few months later to shop for my bridesmaid dresses and was also happy with the service..but afterwards, their customer service was horrible! The workers were rude, I just expected to be treated better since I was a bride to be and also my 8 bridesmaids purchased their dresses their. I've been to other bridal salons with my girlfriends who have been married and what a difference in customer service. I was happy with their selection of dresses and prices so I would recommend them but don't expect much more in terms of customer service.
After being told by another salon that it would cost the same price as the dress to rush the order and get it altered, I was happy to find Bridal Reflections who worked with my short time frame to get me a beautiful dress at the right price and fitted well.
The staff here is very helpful and the seamstress is meticulous!
They were awesome and very reliable. They took care of me and helped throughout my decision. Payment plans were reasonable and flexible.
Report Abuse Policy
If you have any documentation proving it false, please send it to firstname.lastname@example.org. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Thank you for reporting your review.
Our policy is to only take down reviews that contain spam, explicit content or are proven to be factually false; we cannot dispute a bride’s opinion. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
Bridal Reflections has been assisting brides and their families for 40 years. We offer some of the world's foremost designers in bridal and evening wear. Our professional bridal consultants and world-class seamstresses are experts at making every bride look and feel as special as the moment!
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2014