180 total reviews
I had a great experience shopping for (and purchasing) my wedding gown at Catan Fashions. I went for two different shopping appointments, and both times the consultant was very helpful and professional. In fact, a consultant picked the dress I ended up choosing, based on photos I had brought and my feedback on other dresses! They have an amazing selection of gowns and other accessories. I also purchased my veil there, with a fantastic 50% off deal. The alterations department did a lovely job, and my gown fit like a glove the day of the wedding. I went with the standard alterations package and was very satisfied.
This amazing experience made my wedding a dream come true. Everyone was so helpful from the beginning to the end. The consultants and owner helped me with finding the perfect dress and really listened to my price point and what I was looking for. They accessorized me to my budget. Valentina altered my dress with little time until my wedding and did a perfect job. She made a dress that I bought off the rack fit perfectly and look flawless. Everyone there made my wedding dress shopping experience perfect. Couldnt of asked for a better shop and selection.
Great people, great service! I got my wedding dress & bridesmaid dresses there. There are no complaints what so ever! Love them!!!
I had a great experience with my wedding dress from start to finish at Catan's. I HIGHLY recommend Olga for alterations. She is awesome at what she does and a pleasure to work with. All of my bridesmaid's dresses also came from Catan's and that was extremely easy too.
I purchased my dress from Catan and the dress itself was gorgeous! It was exactly what I was looking for and the girl who helped me find it was great!! When the order was placed, I was measured and told that I was between sizes and I should order the larger size. Despite my better judgment, I followed their advice. Unfortunately, I lost some weight (not a lot, but enough to make the dress about 2 sizes too big). I was disappointed that their "professional advice" now caused me to have to pay for alterations. I took my dress elsewhere and had a seamstress take the dress in, but I called Catan and asked if there was anything I could do to help me. They told me that I chose which size to order and I "could have ordered it 3 sizes too small if I really wanted to, it was my decision and they don't tell the customers what to do". I wish they could have handled my frustration a bit better....at least an "I'm sorry for your trouble." I will not be going back to this shop unless I absolutely have to! I'd rather drive across town than deal with their terrible customer service.
This was our second stop of the day (5/7/14, mid-afternoon) with my daughter to shop for her wedding dress. As a mother, you dream of this day from the moment your daughter is born (actually before). Choosing a wedding dress can be exhausting and finding the right place to find the dress can be equally exhausting. Ms. K (first initial) was not attentive, did not ask questions, and just didn't seem to be interested at all. My daughter tried on 8-10 dresses in under 45 minutes. Ms. K did not help her put the dresses on or help take them off, so my daughter was exhausted after the appointment from lifting all the dresses. Once my daughter had the dresses on they would be crumpled up underneath, and I would have to fix them. When my daughter said she didn't like the dress, Ms. K just gave her another one to put on. Basically, all Ms. K did was stand there and say little to nothing. When I would ask a question, her response to me was a bit short tempered. This was a horrible experience, and we will not return. The dresses were nice and in the right price range; however, I will gladly pay a few hundred more to another bridal salon with good service.
I had such an amazing experience at Catans. They have a huge selection of dresses. My consultant Kaitlin was so nice and took the pieces of different dresses I liked and found the one dress that had everything I was looking for. it was perfect. After I purchased my dress I worked with Olga in alterations and she was amazing. She added a little extra beading to the dress which made it pop even more. She made sure my dress fit perfectly on my wedding day. I had to fly with my dress and after an entire day through different airports, I took the dress out of the garment bag and there was not one wrinkle to be found! I felt amazing when I put it on for my wedding day and everyone just loved it. Thanks again to Catans. My wedding day would not have been nearly as perfect without your help to find my perfect dress!
Everyone at Catan's are awesome!
Beautiful dresses lousy workers. After finally picking out my dress It was time to get measured (ugh most dreaded part); Nautrally I was told "you are between sizes". I should have gone with my gut instinct to go with the bigger size but the lady who took th measurements said she was sure tht the smaller one would be fine, it wasn't. I Had to bust my butt to loose weight. (yes it fit). Well when it was the bridesmaids turn the 3 who went to the store had to have major alteration for the dress to fit because they didn't measure the girls right. (keep in mind I didn't have my dress yet so I didn't know it wasn't going to fit). The 3 girls who called in their sizes fit perfect. What I am saying is don't go there unless you know your own measurements. I even called to get things fixed and they were of no help.
My whole buying experience was amazing, the bridal consultant picked dresses perfectly according to my taste and I only had to try on 5 to find the perfect dress. However when I got to my first appointment the seamstress was very rude to me. I had to purchase my dress 2 sizes too small because it was the last one and I was assured when I bought it there was enough room to alter it. The first seamstress I saw ( I can't remember her name) made me feel very fat, ugly and just overall uncomfortable. She even told me that I shouldn't let my future mother in law see me in the dress until "it was let out" so that I would not embarass myself. I called and complained and was set up with the most kind and sweet seamstress Olga for my next appointment. Olga made me feel like a princess and perfectly altered my dress. I would recommend seeing Olga especially if you are a little large in the chest like me!
I found my dress at Catan's and it was a size 12 stock dress with elements I was not totally in love with, but Catan's made it more custom for me. They added a sash, took off flowers, made a bird cage veil from that and altered me down to a 4. I could not be happier with the experience and I still am in love with my classic lace dress mixed with a modern tulle trumpet bottom. Thanks Catan's!
I had originally chosen a dress shop I wasn't too happy with. I decided to check out Catan's and it was the best decision I made. The service was wonderful. They gave me their full attention and made it a great experience from start to finish. Very pleased!
The store is gigantic, almost overwhelming at first but the sales rep we had was awesome. I didn't realize you needed to specifically make an appointment for the "couture room" in the front, but she was accommodating since my mother came from out of town to be there and I ended up with a jaw-dropper lazaro dress. Olga, the alterations lady, rocks.
I have four sisters and I was the last to get married. We all used Catan fashions for our wedding and bridesmaid dresses. They have a good selection, but they seem a little unorganized at times. Olga, who did my alterations was amazing.
This place has so many dresses to choose from, it's amazing! I had so much fun trying on dresses here and was so excited to find the one! The salesperson I worked with was so helpful and I felt very comfortable. My dress came in a little early too! Great place to shop!
Awesome selection of dresses. Great service from friendly staff. Only downside was that it was very far from home!
I cannot say enough about how wonderful my experience was at Catan's! The staff are so knowledgeable and helpful in finding the right dress for you and your budget! Never once did I feel pressured into making a decision or feel that the consultants were just there to make a commission off of us. They listened to every comment and wish I had to help me find the dress of my dreams. I personally did end up doubling my budget because I knew what dress I truly wanted before I went in after the second visit. My first visit was basically just to see how different styles looked on my body shape. Also, I had the unique opportunity of meeting in person, my dress designer, David Tutera, at a meet and greet that was FREE at Catan's!!! When else would you get a chance like that except maybe in a major city?! We had such a great experience we decided to order the bridesmaids' dresses and my mother's dress through them as well and all came in perfect condition! Their alterations team is unmatched in this part of the country, I'm certain! They made my dress fit my body absolutely perfectly as well as my mother's dress. There is no comparison I can give between Catan's and any other salon that I've had experience with, having been able to model wedding dresses for a short time. I recommend everyone visit at least once, you won't be disappointed!
I live out of town and am planning my wedding from afar and really wanted to go dress shopping back in Cleveland so my mom could be involved. Everyone recommended going to Catan's to get the total "bridal experience." That couldn't be farther from the experience I had when I was there looking at dresses.
Linda was the consultant helping me. She was a few minutes late for the appointment (the first of the day, mind you) and so I started browsing through the racks on my own with my mom. Once we met up, she took me to the back room and asked me what I was looking for and about my budget. She quickly told me that there wasn't going to be much in the store that fit what I was looking for (lace and not strapless..think Allure and Maggie Sottero..saw a bunch online that I liked, none of which they had in the store) and a few of the options that I would have liked were sold from the floor recently (I understand, not her fault). I start looking through the racks and pulled dresses on my own to try on. I actually had to take them to the room myself because she had to take a phone call. I found 4 dresses in the entire store that were close enough to what I was looking for and so I decided to try them on. Of course, not before she tells me she has one in mind that sounds like it's exactly what I'm looking for, except it was TWICE my budget. I told her I wasn't interesting in going that far over budget.
I didn't think the first one I tried on was very comfortable, so I mentioned that to my mom when I was trying it on. Linda was quick to come to the defense of the dress by telling me it was uncomfortable because it was too small on me. Now, I'm sorry, I am a size 6, last time I checked that's not that big of a size, please don't insult me, Linda, by telling me that I'm too big for a dress. Strike one on the insults. I wish I could say they stopped there. I try on 2 more dresses before she asked me what my cup size was. I told her. She literally looked at me and said "huh, that's surprising you look a lot smaller than that." Wow. Really? You would say that to me when I'm standing there in a wedding dress that I could potentially buy from you?
For me, the appointment was over right then and there. There was NO chance I'd ever buy a dress from someone who insulted me on what was supposed to be a special day where I should feel beautiful. Please don't insult me or how I look. Thanks for ruining my day, Linda. I would NEVER recommend Catan's to anyone looking for a dress. Please go somewhere else where you'll get better service.
This experience was dismal. The bridesmaids dress I ordered was not placed by Catan's in a timely fashion, and the dress became discontinued. Rather than calling to tell me, Catan's sat on the information. Luckily, I contacted them to find the status of my order--only to discover the dresses had never been ordered. I had to come in to choose new dresses very quickly, as time was running out. They promised to put a rush order on the dresses to ensure they arrived in time. I had girls out of the country who needed to receive their dresses in time for alterations. The rush order was not placed. Dresses arrived just before the wedding, without time for girls to have appropriate alterations. I was also promised that extra fabric would be ordered--they forgot to do this as well. No apologies. I would definitely NOT recommend Catan's for any wedding purchases. They have horrible customer service and do not seem to worry about much.
I chose to purchase my wedding dress and brides maids dresses from Pat Catan's because of their reputation for being one of the largest stores in Ohio. Unfortunately, the service was horrendous. I had such a terrible experience with my wedding dress, that I actually had to purchase a separate dress from another location--losing out on the money spent on Catan's. This is the only vendor through my entire wedding experience that I had problems with. And the problems were endless. Customer service was terrible, appointment times were not honored, staff did not have product knowledge and often made ordering mistakes, girls were mis-measured, the wrong dress was ordered, etc. etc.
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Catan Fashions - Where dreams come to life!
You said Yes to the man, now say Yes to the rest! Catan Fashions has 54,000 sq ft. of wedding wonderland, to find the perfect gown, veil, and attire for your whole wedding party and family.We elegantly decorate for weddings like you have never seen before and give you the experience of your dreams.
- Type: Alterations, Bridesmaids, Flower Girls, Lingerie, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2013