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387 Washington St Boston, MA map | (617) 542-7974
| www.descenza.com
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DeScenza Diamonds 5 of 5 1 28

28 total reviews

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Results 1 - 20 of 28
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Knottie08598726
Wedding: 3/12/2016
Descenza Diamonds posted 6/10/2014

I am a 3rd generation Descenza Diamonds customer. Both sets of my grandparents used Descenza's, followed by my parents, and now myself. I worked with Cristin at the Hingham location for about 3 hours and left in tears (very happy tears). I had a general idea of what engagement ring I wanted and my budget and Cristin did the rest of the work. Her knowledge of and passion for diamonds made the lengthy process enjoyable and informative. She showed me many options within my price range and went over every detail until we both knew we had found the perfect diamond. Same story with the band. Leaving the store even more excited than when I came in, my soon-to-be fiancé then managed the payments. The ring was made the next day and pictures were sent to my fiancé to ensure his happiness. Since we live in Virginia, phone communication was vitally important to the payment process and delivery. My fiancé made a few payments and then gave the go-ahead for shipment. The ring arrived next-day and in perfect condition. He was so excited about it that he proposed earlier than planned. We were both extremely happy with the entire process and are excited to continue the family tradition of lifelong Descenza purchases!

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The Knot Member 2008
Wedding: 6/13/2015
verified review
Amazing Customer Service!! posted 5/30/2014 (modified 5/31/2014)

My fiancé worked with Donna at the Hingham DeScenza location and said his experience was less stressful than he ever expected. He visited the location multiple times to learn the basics, view diamonds, and put his vision into a ring setting and said he never felt pressured. In fact, Donna mentioned to him that it would take time but at some point he would see a diamond and just know THAT is the one. He thought she was crazy- but sure enough, a diamond rolled out of one of the little envelopes and something about it just caught his eye and he knew it was the one. Having no knowledge of diamonds or rings prior to visiting DeScenza, he felt he made a well educated decision and was comfortable with his purchase.
After our engagement we went back to Donna to have my ring sized. We went back and forth between sizing down or having beads added. I chose the smaller size, but when I got home I second guessed myself. I don't normally wear rings so I didn't know how tight I wanted it, if I would swell, etc. I called the next day and asked if I could come by after work to try on the ring and sizers again before my ring was sent out- they were more than accommodating and patient with me. Other staff members gave me a second opinion and verified that my original decision was in fact the right one. My ring fits perfectly!! I'm so happy with the fit and can't stop staring at the sparkle! It's beautiful!!
We will be heading back to Donna to purchase our wedding bands when the time comes- no question. With no hesitation we have already referred a couple friends to DeScenza as well. Customer service is key and they know how to do it!
Thank you DeScenza!

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The Knot Member 2013
All in the family posted 3/17/2014 (modified 3/18/2014)

I am an older bride and when my finace proposed I told him I wanted to use my mother's diamond to create a ring for my wedding. I immediately thought of DeScenza. I have been going to this family owned company for help with jewelry for years. They are wonderful and have highly trained employees who can help you create and preserve family heirlooms.

We worked with Cristin to create a one of a kind engagment ring and wedding band with my mother's diamonds. I couldn't be happier. She guided us through the process and experienced the joy with us when it was revealed. The rings came out perfect. It was a wonderful experience. I highly reccomend DeScenza Diamonds.

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Knottie53229287
Wedding: 6/11/2015
Ring posted 6/9/2014

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GACDeuce
Wedding: 10/3/2015
verified review
Family Jeweler Strikes Gold posted 6/9/2014 (modified 6/9/2014)

My grandparents use DeScenzas for all their jewelry needs. My mother uses DeScenza's. I even helped my step-father pick out my mother's current engagement ring when I was 8-years-old. DeScenza's was an easy choice for me to start looking for an engagement ring earlier this year. From the moment I walked through the door, the process was comfortable and professional. There was never any pressure from the employees to buy anything except exactly what I wanted.

In particular, Cristin at the Hingham store spent hours with me until I found the perfect diamond and setting.

Not only I was pleased with the final product, but also (and more importantly), my fiancée loves how the ring came out.

Although expensive, I feel like I got my money's worth. My fiancée and I plan to use DeScenza's for our wedding rings, and I plan to be life-long customer.

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The Knot Member 2014
Make this your last stop posted 5/20/2014 (modified 5/21/2014)

My first visit to a jewelry store was in Downtown Crossing. There are dozens of stores in the area, however most felt like walking into a used car lot. The salespeople were pushing items and offering bogus discounts. After being disappointed time and again I decided to venture to the south shore where I grew up.

Fifteen minutes after meeting Cristin at DeScenza I knew I would buy the ring there. Not only does she know more about diamonds and jewelry than any person I came across, but she genuinely cared about her job and finding the perfect ring for my fiancé. I already knew the basics when I went her after visiting a dozen other stores and listening to all of the spiels, but Cristin was still able to teach me about diamonds, rings, and style. She made the entire experience enjoyable.

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The Knot Member 2014
Groom posted 4/1/2014 (modified 4/2/2014)

DeScenza did a great job on my wife's engagement ring/stone! Knowledgeable, courteous and low-pressure, they actually talked me into a stone that was below my budget. I highly recommend them.

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The Knot Member 2014
Mother-of-the bride posted 3/15/2014 (modified 3/16/2014)

I bought an engagement ring to replace my original ring which was stolen. Everyone at DeScenza goes out of their way to help you find exactly what you are looking for. They make you feel completely comfortable and welcome. Cristin O'Rourke is extremely knowledgeable about diamonds and her love and passion for beautiful stones of all sizes, cuts and clarity is infectious. The whole experience was excellent. I highly recommend DeScenza for all your jewelry needs.

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msouris
Wedding: 10/5/2013
verified review
Great Qaulity posted 10/24/2013 (modified 10/26/2013)

DeScenza Diamonds has a great quality of diamonds. They also take the time to teach you about diamonds.

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lmjam
Wedding: 9/7/2013
verified review
Family Owned and Fantastic posted 9/24/2013

I purchased a ring from a different retailer on a rather impulsive buy. Three months before my wedding I changed my mind and I am SO glad that I did. My fiancee and I went to DeScenza and were matched with the most perfect wedding band. My engagement ring is custom-designed by my fiancee, and now I have a wedding band that looks like it was custom designed to match! Loved the warmth of the staff.

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The Knot Member 2009
Wedding: 6/26/2010
verified review
Happily Married posted 9/10/2013

I highly recommend DeScenza. When my husband and I were planning on getting engaged, several people suggested that we go to DeScenza. When we went, we had the best experience. They carefully went over everything about diamonds from price to cut, style, etc. We didn't feel pressured to purchase right away, though my husband did end up getting the ring there a week later :) We couldn't have been more satisfied with the price and their guarantee. We had such a great experience that my brother also bought his engagement ring there as well. If you go, stop by the one in Hingham and ask for Kristen. She has great expertise on diamonds!

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The Knot Member 2013
Wedding: 8/17/2013
The Wedding Rings posted 9/10/2013

As the groom I went to countless jewelery stores searching for the right ring. Aside from not really seeing much I liked but after my online research I realized it was overpriced and everyones help seemed limited. Then I came across DeScenza and it was clear right away that it would be the last one. Not only was Cristin there extremely helpful but made the process easy. I learned a lot there and she was determined to help find the right ring anyway necessary. I couldn't have been any happier with the process and my now wife loves her ring more than I could ever describe so it worked out perfectly. When it came to my ring they were equally as helpful and gave me a great deal on it.

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The Knot Member 2011
Wedding: 8/26/2011
verified review
Top Notch! posted 9/9/2013

I couldn't be more thrilled with our wedding bands from DeScenza. We have been longtime customers and they did not disappoint. We adore LauraLee! She was beyond helpful with our selection process, and is extremely professional. It has been an absolute pleasure to work with her and DeScena Diamonds throughout the years.

We registered with DeScenza as well - the items were top notch and were so different from your standard department store - truly a special way to celebrate your big day!

We also purchased wedding gifts for our attendees -- tremendous selection and customer service.

I highly recommend DeScenza Diamonds!

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Mrs Sue
Wedding: 7/20/2013
verified review
So Beautiful posted 8/24/2013

My family has shopped at DeScenza's for generations. When it was time to select a wedding ring, my fiancé and I shopped in Europe and here in the States and found exactly the rings we were looking for at DeScenza's. The selection and quality are superb and the customer service is incredible. We are so very pleased with our rings.

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The Knot Member 2009
Wedding: 2/15/2014
verified review
Would never go anywhere else posted 6/22/2013

My Fiance bought my engagement ring at DeScenza Diamonds in Peabody and had a fantastic experience. My family has been shopping there for years, but this was his first experience there. He was so nervous ahead of time as he knew nothing about diamonds, but they gave him a full diamond lesson (he was able to fill me in on every detail of my ring!) He was so happy with the entire experience and really felt comfortable with the guy he worked with.

I LOVE my ring, it is absolutely gorgeous, I get comments on it all the time.. Since we got engaged (in December) two of my fiance's friends have followed suit, and gone to DeScenza's as well.

I can't wait to go back and buy wedding bands!

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The Knot Member 2011
Wedding: 6/16/2012
verified review

My husband was able to not only pick out each stone but he was also able to design the setting from scratch. DeScenza's educated him thoroughly on each step of the process and held his hand from beginning to end. 3 years later and I still receive complements on my ring. The design work is amazing. The quality- the best. The ring- stunning and completely personalized.
We went back for our wedding bands and again we found everyone to be super helpful and totally supportive!
Thanks DeScenza's:)!

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The Knot Member 2006
Wedding: 6/21/2008
verified review
AMAZING! posted 4/11/2013

What an incredible experience both my now husband and I had at DeScenza's:) My ring is BEAUTIFUL and the quality is superb. My husband had such an amazing experience with his purchase....from the "diamond education" he received to DeScenza's commitment to quality and customer service, he promises to return for our future anniversaries:)

Not only does DeScenza's specialize in jewelry, but they have an incredible selection of housewares. I registered for so many unique gifts (picture frames, napkin holders, china, platters, etc.) and can't wait to have guests over so I can show off all my new gifts!

DeScenza's is definitely a class act!

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ctyler420
Wedding: 10/27/2012
verified review
Highly Recommend posted 11/29/2012 (modified 11/29/2012)

My husband purchased my engagement ring here which I absolutely love. We also purchased both of our wedding bands from here which was at a very reasonable price for the quality and diamonds. They have some of the best quality diamonds around. They were very accommodating and helpful. I would highly recommend them to anyone.

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Stella427
Wedding: 9/15/2012
verified review
Love our rings! posted 11/28/2012

My husband picked our my engagement ring in Boston with the help of a saleslady there....I owe her a HUGE thanks!

Since then I've gone to the Boston location for appraisals on other jewelry and to have something dipped in white gold, great service and price every time.

We went to the Hingham location for our bands just because it is closer to our house and easier to get to. Great experiences there as well.

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emacgmon
Wedding: 10/6/2012
verified review
Best Jeweler posted 10/31/2012

My family has been shopping at Descenza for decades and my parents got their wedding bands at the Boston location. My husband and I followed tradition and used the same jeweler and could not be more pleased. They are a tried and true business for sure!

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Results 1 - 20 of 28


Diamonds, Wedding Bands, Jewelry and Fine Giftware

DeScenza Diamonds has 98 years of experience helping brides and grooms find their perfect diamond engagement ring, wedding bands, and gifts to make their wedding celebration truly memorable! Our knowledgable friendly staff and DeScenza family members take pride in serving 4 generations of customers!


awards and affiliations

  • The Knot Best of Weddings 2014The Knot Best Of Weddings 2014
  • The Knot Best of Weddings 2013The Knot Best Of Weddings 2013

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31 Aug from @DeScenzaDiamond