33 total reviews
I felt comfortable from the moment I walked in and the staff welcomed me until the day Maria and another staff member dressed me for my wedding. The staff are incredible. The knowledge they have of the different designers just blew me away. I would highly recommend the store on Loop 410. Friendly, courteous, knowledgable all with a smile
I went to the Debi's Bridal on NW Loop 410 and found that they were amazing and super helpful. I made an appointment for the middle of the week and got to have my own personal experience with my mom and my sister. There was no one else there but us that day, which made me feel really special. My sales lady even picked out the dress I ended up buying and wearing on my wedding day. The ladies there are amazing, they even helped me find a last minute jacket to cover my shoulders for a Catholic ceremony just a few days before my wedding. They really saved my butt and I am forever thankful.
Took me one trip and we found the perfect dress with the perfect fit!
I purchased my dress off the rack at the store in Austin only to show up a few months later for my first dress fitting to a closed store. I found a business card from the Austin location with the San Antonio location phone number. I called them only to find out that the Austin location closed down and that all of the dresses were shipped to that location. I never received a phone call to let me know this and when I picked up my dress they had know clue to what I was talking about and it took forever to locate my dress. I will not refer to this salon.
I found the dress for me my first time in the store staff was very nice and helpful and it was not an arm and a leg to get the dress...
The store had exactly the dress I was looking for. The sales person was great to work with and was very patient with me trying on a lot of dresses.
From the moment I stepped into Debi's Bridal I was greeted kindly, they took down my information and saw what my budget was and what I wanted and went from there. That day Maria helped me out, she was very attentive and showed me a couple of dresses she thought I might like. There was one that fit amazingly, but it was missing something, it needed more bling. She never pushed me into something I was not completely satisfied with. She gave me her card and told me to look at the website and the designers they carry. I fell in love with a Mori Lee dress. I called Maria about a dozen times, asking about certain styles, prices, etc. She never once hesitated or turned me away. She even called me to let me know that one of the dresses I was highly interested had arrived. After the order was placed, she would still keep in contact and notified me as soon as it got there! She was amazing, generous and very helpful! My dress was everything I dreamed it would be and so much more!
On my second visit to Debi's bridal I found the dress of my dreams! Designer Kitty Chen's Venice. The service was pretty good, the girls were all sweet, just always seemed to be extremely busy. Took a while to get seen even with appointments already set. I would not change a thing about my flower head piece or my fantastic dress.
The ladies at Debi's bridal were very nice and helped me to find my perfect dress. They were also able to get all my alterations done by the time I needed them...which was somewhat rushed. They treated me and my family with great respect.
I absolutely loved my wedding dress and bridesmaids dresses that I found at Debi's Bridal! My alteration process was smooth and Maria was very helpful. Debi's even gave me a discount on my dress since I found it at another location first. However, the dress ordering and tux ordering processes caused me the most stress during my wedding planning process. When Maria was onsite, she was easily able to answer any questions we had and the process was very organized. However, when she was not there, the process fell apart. My bridesmaids' dresses came less than two weeks before the wedding even though we ordered them in the early summer. No one told us that all girls had to pay their deposit first before dresses would be ordered. I had some girls who paid early thinking their dresses would be ordered right away and come early, but those orders were held until all of my remaining girls paid their balance, which was frustrating. I had to call constantly for updates and if Maria was there, she always did her best to help me. If it wasn't for Maria, I would have gone elsewhere. No one else seemed to know what they were doing. And all locations do not communicate with one another. We had issues ordering tuxes at the different locations because of lack of communication. I am still recommending Debi's because they have beautiful dresses and because they have Maria. If you are going with them, make sure you go with Maria, she will take care of you and help you navigate through the chaos...
I bought an Allure dress from Debi's Bridal for my wedding. It is a beautiful dress, and I love it! The service at Debi's Bridal is not the most impressive - I was told alterations would be about $125; however, when I met with the seamstress, the cost was $345. Obviously this was a significant difference, and I was told my one of the sales associates she would have the owner (Debi) call me. I never received a call.
I must have tried on 12 dresses but I did find the ONE. The ladies there were helpful I just wish they had been more attentive. The seamstress was amazing!!
The owner was there and pulled dresses for me as well as the consultant that had been assigned me. They were very attentive and listened to my comments and got a good feel for my style. There were some problems with the bridesmaid dresses, but I believe that was really the manufacturer's issue and Debi's Bridal had to be the go between.
I purchased my Casablanca 1985 at this store. It was the last store that I went to without an appointment and towards the end of the store's hours of operation. The consultant was kind and pulled what ended up being my dress after hearing what I liked and didn't like. The price was around average and I received my dress well in advance. I would have given 5 stars, but my dress was ordered to big for me. I was told that a size 8 was my size and would be too snug in the hips if I gained anymore weight. I went to another store closer to home to purchase my veil. When I tried on the sample of my dress there, the consultant asked what size I ordered. When I replied, she stated that it would be too big and that I should have ordered a size 6, which would still have needed some alterations. Sure enough, she was right. Because the dress was ordered too big, I had to shell out a few extra hundred to get the dress tailored to fit me. I think that Debi's has a good selection and kind staff, but make sure you know your correct measurements before ordering.
I ordered my bridesmaids dresses and tuxes from the Debi's on 410. the girls didn't have a problem but alot of the tuxes didn't fit well. she also didn't except a coupon that one of the grooms had that she should have. she was easy to get in touch with.
I went to Debi's bridal after viewing several dresses online and I wasn't disappointed; they have a great selection at a variety of price ranges. I lost a bit of weight between buying my dress and my wedding date and they were able to alter my dress in time for my wedding; I cannot tell you how many compliments I received and I didn't spend an arm and leg. I would definitely recommend Debi's to any bride to be.
I had to drive 4 1/2 hours because they had a specific dress that wasn't available at a David's Bridal. I had a scheduled fitting, and they cancelled on me one week before, after I had already made travel and hotel arrangements. I tried to speak to the manager, and he never got back to me. I wouldn't recommend this place, but they had the dress i wanted. I had to get my alterations done elsewhere.
They did a great job...always very busy they could have used more help...but I didn't mind because they were trying their best.
My dress was beautiful and I received great customer service! Everything was done on time and I had no problems with them. They were wonderfuL!
I may not have gone to Debi's if I hadn't met her and seen a few gown selections at the Wedding Fair at JW Marriott hotel. I went to her store off 410 and received hands on personal service. I noticed at other bridal stores the business is handled like a busy assembly line, "Next! Get in, get it on, get out!" But not at Debi's Bridal... The staff there remembers the meaning of what they are doing and the importance of the gown to the bride and the celebration. They provided excellent service and value. A great selection of gowns and styles. My gown was very elegant and unique, unlike anything I saw anywhere else. Their onsite seamstress, Maria, did excellent work on my detailed, elaborate gown. I highly recommend Debi's!
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