13 total reviews
We rented our tent we used for an outdoor wedding ceremony at the Allen Centennial Gardens from Event Essentials.
The price was fair and the representatives we worked with were very helpful at providing suggestions for other items were may need to rent based on our circumstances and ceremony location. And they didn’t pressure me into adding their suggested rentals. For example, when I decided to forgo renting sound equipment there was no debate, they simply took it off the contract and moved on.
Event Essentials even went to bat for me when we ran into an issue with the ceremony site coordinator regarding placement/size of the tent.
Overall I had a very positive experience with Event Essentials and would definitely recommend them to other brides looking to rent a tent/chairs.
We decided to get some extra table linens for our wedding (some colored napkins and runners) as well as some plates and glasses from Event Essentials and I'm so glad we did. It was the perfect finishing touch for our wedding and exactly what we wanted.
We had a last minute decision to use a lattice decoration for our ceremony, and we were lucky- there was only 1 lattice left to be reserved! The whole process for the one item was simple and stress free for our big day
We were not thrilled with our experience with Event Essentials. We had our wedding over this past weekend at a hotel in downtown Madison. For starters, we had a very difficult time communicating with the people at EE. We started out with Katie, who initially over the phone was very easy to work with, but became increasingly more difficult to get a hold of via email. Finally we had waited more than a week without hearing anything back, so we asked our wedding coordinator to double check what was going on and it turns out Katie had left for 4 weeks without saying anything to us, and without notifying someone else at EE that we still had an open inquiry. From there, another rep picked up the inquiry and we dealt with her for the rest of the time leading up to our wedding. She was better, though we still felt that the service was far below our expectations.
Other than poor communication, another issue we faced was 0% confidence that they would show up and provide the contracted services. We were worried the entire time that they would not show or we would have some issue. To be fair, they did show up and take care of things, but we were not confident right up to the last day. Of all of the vendors we dealt with for our wedding, Event Essentials was the one we had the most trouble with.
It’s unfortunate that A to Z Event Essentials is practically the only rental vendor in the area – I was extremely disappointed with them. They are overpriced and have a lot of hidden fees. Everything was going smoothly right until I was in the process of submitting my credit card payment over the phone. Despite double (and triple) checking every single fee and confirming the total cost with their sales representatives several times, the amount given to me right before I made our deposit was several hundred dollars more than I was previously quoted. I asked for a cost breakdown and our salesperson included additional fees that had never been previously mentioned and increased our other fees as well. They have a great selection but I was immediately turned off by their high prices and unprofessionalism. I ended up going with Karl’s Event Services near Milwaukee – despite being close to 2 hours away (so they had slightly higher delivery costs) we ended up saving several hundred dollars by working with them instead.
I loved all their products! I also like that they have tons of ideas/books for you to look at. I thought they were pretty expensive though. I only rented 7 table cloths, mirrors for the tables, a few flower vases, and a few candy jars and spent $450! I probably could have purchased that stuff for cheaper, but then what the heck do you do with once the wedding is done? I didn't want that hassle. Their stuff is great, just pricey.
they ordered the wrong color table runners after I had gone in and talked to their manager who insisted that they could get this specific color. two days before the wedding they say they can't get the color I asked for, so I had to improvise and punch out a million circles of table confetti instead. they threw in some extras into the order to compensate but i was still angry. the confetti was a big hit with the guests so maybe it was meant to be.
They offer a lot to rent and the pricing is reasonable.
A to Z was extremely helpful and followed up on our order. Everything was delivered and picked up in a timely manner. They didn't quite have my colors, so I didn't use them for linens, but they have a beautiful selection.
We had to rent table clothes and they worked perfect.
Thank you! So glad they worked for you! I would love to see photos. If you would like, please send to firstname.lastname@example.org. Thanks again and congratulations!
They arrived on time and the order was complete and correct. Easy to work with.
Hello! Im glad that everything worked out for you. Let us know if you need anything else!Farrah
We rented white chairs and dinnerware and were very happy with their quality and communication.
Hello! I am glad you enjoyed working with us for your special day! Congratulations and Thank you!Farrah
My husband and I worked with Farrah at A to Z she was very pleasant and helped us coordinate pieces of our dining ensemble for my wedding
HelloCongratulations! I am so happy that you enjoyed the rentals and working with me. It was great working with you as well! Farrah
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We supply everything but the guests.
Let our event planners at Event Essentials help you find the perfect linens, centerpieces, table settings, tables, chairs and tents to create the ultimate wedding day. Event Essentials is Madison, Wisconsin's premier party and wedding rental company. We can supply everything for your perfect day!
- Type: Furniture, Generators, Lighting, Linens, Other Rental Items, Tableware, Tents