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Exchange Ballroom & Cascade Rooftop 1 of 5 1 1

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Knottie485915
Wedding: 7/2/2015
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STUNNING, but a Beautiful Bummer! posted 10/17/2014 (modified 10/20/2014)

We REALLY freaking loved this place. Seriously it had everything we were looking for. Every. Little. Thing. On. Our. List. Unfortunately, the venue's booking manager completely ditched us in the middle of our tour and we haven't heard a peep from them... No follow-up email... Nothing. On top of that, the two exclusive caterers they have both COMPLETELY dropped the ball on the communication front. Between trying for over a MONTH trying to just get an appointment with one caterer and sitting in the darkness for a month and a half waiting for the other to just give me an idea of how much the food will cost me, I'm pretty fed up and disappointed. I STILL don't even know how much venue rental costs. Thought this was going to be the venue for me, but I guess not. What a HUGE letdown.

Vendor Comments

Knottie485915,

We're so sorry to hear about your experience. Our team takes this review seriously, as we do all reviews. What is a good way to reach you directly? All the best, Kurt Beadell.


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City Views

The NEW Exchange Ballroom & Cascade Rooftop offer stunning views, modern amenities, and parking with the planning support of an experienced event team. Currently under construction, Exchange Ballroom opens Summer 2014.

Ballroom Seated Capacity: 350
Rooftop Standing Capacity: 250


  • Price Range: $$$
  • Amenities: Indoor Ceremony Area, Liability Insurance, Liquor License, Onsite Catering, Onsite Parking, Onsite Wedding Consultant, Outdoor Ceremony Area, Outdoor Reception Area, Tented Area, Valet Parking, Wheelchair Accessible
  • Capacity: More than 400
  • Style: Banquet/Reception Hall, Unusual/Alternative