30 total reviews
I had my wedding on the Gateway Clipper's Princess boat on 8/31/13 and it was the BEST time of my life! It was the perfect wedding! The food, music ( DJ Kevin -from First Class Entertainment who comes with the Clipper package), and everything else was perfect! Denise from the Clipper was amazing! She planned everything exactly how I wanted it and she was very nice, professional and always prompt! The Clipper also includes many thing in their package making planning super easy ( DJ, hotel for bride and groom, cake, food, alcohol, linens ect). I can not rave about my wedding on the Princess enough! Everyone said that it was the best wedding that they ever attended and they were right!!
We had several out of town guests and wanted to give them a great view of the city so we decided to do our ceremony and reception onboard the Gateway Clipper! We had 100 guests so we used one of the smaller ships - the Princess. So many things are included with their wedding package (officiant, food, cake, DJ) - it took a lot of the guess work out of things and the vendors are used to working with the staff and made everything run seamlessly. The food was amazing!!! The cake came from Lincoln Bakery and was amazing too! The DJ was so nice and so much fun! We used Captain Mike to do our ceremony while parked at the point with the fountain and city in the background - it was truly memorable and everyone got to see a great view of the city! Our wedding planner was Denise Dell she was very helpful and walked us through everything we needed to figure out. The day of the event you have an onboard Wedding Coordinator that keeps everything on schedule and directs you what to do - thank goodness for her!!! She kept the show running and made sure we didn't miss anything! One concern I had going into this was having all of our pictures on the boat so we were actually able to dock at PNC park and get off the boat to take some scenic pictures around the park, on the Clemente bridge, and along the waterfront. We would highly recommend this venue for ceremony and/or reception to anyone - especially if you have out of town guests that would love to see the city for the first time!
We had a lot of out-of-town guests so what better way to show off our city? We were hooked with the all-inclusive package which is so much easier and cheaper than finding vendors individually, and we were happily surprised with the great quality of each. The staff and servers on the Clipper could not have been more friendly, helpful and accommodating. The food was excellent. Couldn't have been better! I highly recommend the Clipper!
My husband and I really enjoyed our special day on the Gateway Clipper Fleet. Steve Anderson, our wedding planner was beyond the best thing that could have happened to us. He truly cared about making our day, our day! Not only did he plan our wedding with us, he spent the day of our wedding decorating and running around making sure we were taken care of. Our guests loved the view of the city and thought the idea of the boat was very unique. The food was amazing, the service was wonderful and the crew was fabulous. We also enjoyed our DJ-he made sure we stayed on schedule and ensured we had a blast. We loved it and would recommend the Gateway Clipper Fleet to everyone who loves the city of Pittsburgh! Best wishes!
Our "wedding planner" was changed 3 times with in the 9 months dealing with them and on our actual wedding day the last wedding planner wasn't even there since it was a Saturday. We almost didn't have a stop to the dock after dinner for the priest and grandparents to get off because the info wasn't passed onto the girl that was helping us that day and from the beginning we had told them we wanted that stop after dinner. Every time they changed planners the information was clearly not passed along to the next correctly. There was no communication between any of the office workers at all. As for the staff on the boat the day of the wedding they we're so wonderful! Very professional! They did set up everything exactly the way I wanted and everyone there was very professional, they just lack in communication skills.
If you want a wedding that keeps your guests talking for weeks afterwards, usually using the phrase, "Best wedding I have ever attended..." then book the Gateway Clipper fleet. My husband and I had our wedding on the Princess and it was beyond even my biggest dreams. When I walked on that boat and saw it decorated, it took my breath away. We had our service and reception on the boat and we got married on a Sunday--Sundays are discounted, so we were able to provide our guests with the best package offered because of the discount. The package includes your cake and dj service, as well as a night stay at the Sheraton Station Square, so it really is budget friendly.
Our wedding planner, Joanna, was amazing. She answered all of our emails, phone calls, etc, in a very timely manner, and was up for all of our crazy suggestions. The only "negative" that my husband and I agreed on after the wedding--we should have paid for more time on the boat. We were booked for 5 hours and between boarding, the service, dinner, etc, it went way too fast. Another 1 1/2 would have been perfect.
I know it was my wedding and I know that all brides feel the same, but I had the best wedding ever. I can't imagine anyone having a more perfect wedding than my husband and I--and our guests agree with that statement. Our goal was to have the best celebration ever--Mission Accomplished! Thank you Gateway Clipper Fleet and Joanna!!!
The Gateway Clipper was a really unique opportunity for a wedding reception. We had a fantastic time!
The Clipper let us depart from the Convention Center rather than Station Square, which was very convenient. We loved the food, the DJ, the cake, and even though some guests went to the wrong dock, the Clipper went and got them!
We loved the attention to detail in the entire reception, and the great way the atmosphere was handled. The staff were scarce unless needed, and they managed everything well.
The only issues were with the Gateway Clipper planning staff themselves. We went through three planners since Sept. 2013 to our wedding in Sept. 2014--and not through "bridezilla" actions! They just left the Clipper and we didn't know they were gone until someone else FINALLY got back to us.
We also had trouble with our table assignments--the Clipper wasn't clear, and then we wasted time fixing the tables. The Clipper can't really vary things a lot, being a boat, but it was very frustrating.
Other than that, a stellar time, and well worth the money!
My husband and I decided to go with the Gateway Clipper because of the unique experience it could offer to our guests. Our experience dealing with the team at the Clipper was disappointing overall. There were multiple situations in which we were disappointed and tried to communicate that to the organization and they choose not only not to find solutions but in general to treat a paying customer with a bad attitude. Explanation below:
1. Lost three expensive items (total value worth over $500). Instead of helping they chose to write an email saying "best of luck finding your items". The staff on the boat was suppose to pack up our things at the end of the night and somehow these items were never returned to us.
2. The bar. Despite numerous communications, we ended up with a bar that wasn't what we expected due to information that was lost in translation from one sales person to another. After trying to remedy the situation the management team was rude and not helpful. In addition we asked for bar basics (bitters, etc) and they agreed to this. Nothing was there on our wedding day.
3. Change in sales team. The person we originally started planning with was no longer with the organization about 3 months before the wedding. They never reached out to make us aware of this and instead we found out when we tired to get a hold of her and got a bounce back email. This was the beginning of the problems.
Generally they were not flexible and poor communicators. However, I will say the staff we had the day of our wedding were phenomenal. The food was great and our guests had a great time. The DJ was great to work with and kept the energy up. The venue provided the unique experience we were hoping for and we enjoyed our day. If you are looking for a unique experience - get the Clipper. For the money we spent we wanted a better experience with our venue, but instead they treated us like we weren't spending enough money and therefore weren't important.
The wedding was absolutely breathtaking. There is no better view of the city of Pittsburgh than when you're on the water. The food was amazing. The DJ they provided worked well and played exactly what we wanted. Denise was our coordinator and she always responded to e-mails quickly. She made everything so hassle-free. The only thing I was disappointed in was the bakery that they contract with. I would recommend using your own bakery. It was perfect having an all-inclusive wedding, it took a load off of my shoulders having to find and meet with a DJ and compare prices, as well as linens, etc. The staff was great and they seemed to be having a good time themselves. I highly recommend this to anyone and cannot say enough great things about it.
The Gateway Clipper staff was very friendly and professional. They truly went above and beyond in making our girls' night special aboard the boat.
I am giving 4 stars because I LOVE the Clipper, but this particular event deserves no stars. Anyway, for my bachelorette party, my sister found a "Friday Night Jamz Moonlight Dance Cruise". We had issues the whole time. People were smoking pot at the front of the boat (on all levels) so the smoke carried back to us and it was skunky and awful no matter where we went. None of the crew stopped them. The food line was insane. My friends waited in line for over an hour and a half. Drinks took at least 30 minutes. It was an awful experience, but I think it was just that my sister picked the wrong cruise.
The Gateway Clipper is a great place for a wedding reception. The planning process is very efficient and they make sure that every last detail is thought of and accounted for. The only downside was that I was from out of town and was unable to meet with the wedding coordinator in person. We had scheduled a meeting but she cancelled. It would have given me piece of mind to have met with her in person but we were able to do all the remaining coordination over the phone and the event went off without any problems. I ordered off the Allegheny buffet and the food was so delicious. The DJ and cake which was also provided from the Gateway Clipper were both really good as well. Overall, I would recommend the Gateway Clipper for all brides that want to ensure they get the whole package in one place and want an evening that will be memorable for their guests.
My husband and I got engaged on a cruise ship, so in keeping with the nautical theme we wanted to get married on a boat. The Clipper was FANTASTIC for our reception. We booked them two years in advance to ensure our date.
We did have a few issues, mainly relating to the ceremony. We had a wedding of 125 guests and we told them this at the time of booking. We were not informed until 17 DAYS prior to our wedding that the ceremony space on the top deck of our boat could only seat 90 people. They thought it was perfectly acceptable to have our guests stand, which I found absolutely unacceptable.
Also, we extended our reception time, but it never specified that the large sum we paid to extend our time did not include the DJ or the alcohol. Five days before our wedding an additional $1,000 was added to our bill.
That being said our guests had a wonderful time and didn't even seem to mind that tight ceremony seating. They loved having the option of going out on the top deck to see Pittsburgh as they sailed by, or staying inside and dancing.
I would 100% recommend the Clipper for a reception...but I wish we would have been able to book our ceremony somewhere else.
Ashley and Alaina were wonderful to work with to plan our day. Our guests loved the venue as well and were saying it was the best wedding they have gone to. It was a beautiful night and most of our guests enjoyed the top deck watching the views of Pittsburgh!
The wedding package the Gateway Clipper was great, especially for planning on a short time horizon (I got married less than six months after getting engaged)! It reduced the number of other vendors I needed to find, while still offering me options to make my wedding absolutely perfect. They set up the catering, the bakery and the DJ, and all of the options they provided were flexible. The food was good, and the cake was delicious. I wanted a cake decorated with fondant. The usual bakery they use only does buttercream, and the Gateway Clipper gave me the option to use a different bakery (I can't remember which one it was). They were quick to answer questions via email and were helpful in my set-up. The day of went so smoothly and I would definitely recommend the Gateway Clipper Fleet for any event, particularly a wedding.
Very accommodating and responded back in a timely manner
we did an hour sight seeing tour with my whole bridal party and family for the start of my bacherlotte party. it was very nice that even my flower girl and younger cousins could spend some time with us before we headed out to the bars.
Everyone we worked with through the Gateway Clipper from the learning stage, contract stage, planning and actual event execution was very smooth and professional. Ashley was great in answering all of our questions quickly and with a positive energy. It was a beautiful wedding and well run reception that had all our guests talking about it! My new husband and I as well as both of our families were so happy with the entire day! Our only complaint is that the celebration did not last longer.
The main event coordinator was extremely helpful, she answered phone calls and emails within a timely manner. On the day of, the MOB got stuck in traffic and was late to start decorating. I made one phone call to Ashley (event coordinator) and she immediately started decorating (I had put specific directions in one of the boxes). By the time we got to the venue (arrived early for pictures) they had taken care of almost everything. The MOB had arrived by that point, and Ashley later told me that the MOB was a "rock star" for the way she took action and got everything done. The also postponed letting people on so that everything was completely decorated. Ashley was not the cruise director once the reception started, but she introduced the cruise director to DH and I. From then on, anything we needed the CD made sure it was taken care of. Even a month later, people are still commenting on how amazing the reception was! The clipper also takes care of the catering, and interacts with the baker. It was really an all-inclusive deal. Highly Recommended!!!
I never actually met with the wedding coordinator, Ashley Barna, but our experience was very good overall. Ashley kept us on track with selections and gentle payment reminders in the months leading up to our wedding. For a unique venue, this was a great choice! We had many out of town guests who were able to see just about the entire city even though they were in for only one night. Our wedding was on the Princess, which is very intimate. The dance floor is rather small but serviced our small wedding fine. The catering was good, the bar was wonderful, and our cruise director (I can't remember her name, maybe Amanda?) was absolutely superb. She made everything run smoothly that day and was a great problem solver and nerve soother. The price may seem steep until you consider that the cost includes the ceremony site, reception site, catering, open bar, the wedding cake, the DJ, 4.5 hours of cruise time, and lodging at the Sheraton for the bride and groom. For nearly one-stop shopping and a memorable event, Gateway Clipper is definitely worth considering.
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Weddings with a Splash!
Romance comes alive on the three rivers. Enjoy a picturesque view of the city skyline as you celebrate your most memorable day aboard the Gateway Clipper Fleet. We promise you a most elegant and truly unique affair, perfect in every way.
- Price Range: $$
- Amenities: Indoor Ceremony Area, Kosher Available, Liquor License, On the Water, Onsite Catering, Onsite Parking, Onsite Wedding Consultant, Outdoor Ceremony Area, Outdoor Reception Area, Outside Caterers Allowed, Wheelchair Accessible
- Capacity: Up to 400
- Style: Boat/Yacht, Unusual/Alternative
awards and affiliations
- The Knot Best Of Weddings 2013