53 total reviews
We used GEM for our invitations, our thank you cards, our gifts for the groomsmen and our 2nd line hankies. They were very easy to work with and definitely the best value that we found in New Orleans.
For something that is immediately thrown away or lost, I didn't want to spend a lot of money on my invitations and Gem satisfied that need. They were quick and on top of the whole production of selecting my invite, wording and printing. I even had them help me design a customized monogram that was done in a matter of a day. Would highly recommend them for low cost invitations.
After visiting several stationery stores, my mom brought me to GEM. They designed my parents' wedding invitations 36 years ago, and it's no wonder they are still in business today. The salesperson sat down with us for several hours to get a good understanding of the style we were looking for. She then showed us a uniquely designed custom invitation and instructed us on how to get a similar look for less by altering one of the designs in their pre-fab books. I was so pleased with the service that I ended up ordering my invitations, shower thank you notes, wedding thank you notes, engraved cake knives and personalized cake napkins from the store. All of these items were done beautifully in a very short period of time. In addition, the cost was far less than the quotes I was given at all of the other stores. I have received countless complements on the elegant simplicity of my invitations. GEM is the place to go for quality products, caring customer service and unrivaled prices.
Gems was awful! We ordered our save the dates from Gems and was told they would arrive in 14-18 days. On day 20 I called, and it turns out that they put a picture of a Chinese symbol where the picture of us was supposed to go. I did not receive an apology and was just told that the new ones would come in in about a week. A week later, I got a call from the manager informing me that the save the dates came in but AGAIN they came in with the Chinese symbol. It was incredibly frustrating! When we went to finally pick them up, the manager was not at all apologetic. He said "accidents happen here all the time and it is what it is." While I understand that accidents happen, it happened twice, no one bothered to call me when it happened the first time to let me know they would be delayed, and we never once received an apology.
DON'T GO THERE!
Gem was where my mother had her invitations printed and even where my grandmother had hers printed. Some people working there are really nice and helpful, others not so much. My invitations were beautiful but they really aggravated me by not letting me choose the font size or monogram size then charging me when I asked to make them larger. It seems that they find ways to make some extra cash and it really is just annoying especially when you are already paying for an entire wedding.
Gem Printing was very helpful every time we went in. They have TONS of options to choose from. I choose from their in-house selections and my invitations were complete and ready for pick up within days. They have does this for a very long time and are very willing to give advice, just be aware that their advice comes from a very traditional idea of wedding invitations and wording.
We got our invitations and cake knives here. We had our knives engraved also. Our entire order was ready within a week and all at a very affordable price!
Great customer service and fast service. With all of the books to pick from, they have a huge variety of options. I ordered out of one of the books and the employee we were working with was very patient and helpful, during the whole process. I would definitely use them again.
Gem has been in business so long that they make it easy for you to get exactly what you what -
We went to GEM because they had such a family presence, but we were very disappointed. We went way before we needed to send the invites, and they told us the ones we wanted only took 10-14 days (I think...it's been a while) so we should COME BACK in a month to order them. So we come back in a month and they neglected to tell us that if we wanted colored or embroidered font and printed envelopes it would take much longer. By then we didn't have that time, but we would have it they hadn't sent us away the first time.
We ended up finding another alternative that worked out fine. So we asked if they had matching programs. They don't do programs at all. Why not? They print announcements and invitations that are the same shape and size of programs. They even sell napkins and matchbooks. They did, however, offer to sell us the paper (not matching, just any paper). The lady also argued with me because I wanted to mention on the invitation that it was a Catholic wedding so my Texas family would be prepared to sit for that long. She said "people don't state that it is Catholic. It's understood" despite my explanations. I finally told her I don't care what "people" do. This was MY (our) wedding.
I invitations I received we very nice...hence at least 2 stars. But this is not a one stop shop for wedding needs, and keep in mind that every little thing tacks on more time.
My invititations came out exacally like I wanted. They were able to take two styles on two different invitations and merge them to make the perfect invitation!
Great service with one-day printing available at great prices. Has many other wedding related items as well as invitations.
They have an overwhelming collection, but it is family owned and they all know their inventory. We walked in, told her what we wanted, and she walked us though the whole process. We picked out our invitations in an hour! They were beautiful! Classy, traditional, and a great price. We were so happy, we went back and got napkins, cozies, and my thank you notes (to match my invites), and pencils (a joke from my dad to my CPA husband), my cake knife, and my guest book. It was a one stop shop!
I had no idea where to even begin with our wedding invitations, so I went into Gem's after hearing a friend talk about them at work just to browse. I ended up walking out that day with my invitations ordered! They were so helpful and patient, and the prices can't be beat. We have gotten so many compliments on our invitations and the presentation, even with the simple design and colors. They were also very quick to have the invitations printed. I told them I was not in any rush to get them, since the wedding was so far away, but they still had them ready for me within a week! Our invitations turned our beautiful. I would highly recommend them to everyone!
I have never found a better service than this. We did rehearsals, invitations, announcements, and thank yous. Amazing quality for an even more amazing price. Service was wonderful.
I had just an okay experience with GEM. My invitations were beautiful and came in timely. However when I was there I kept getting different answers to the same question. I do have to say they have the biggest selection and a good price.
My mom and dad used GEM for their invitation when they were married in '78. This is what led me to try them out. The people were very friendly and easy to work with. GEM has a quick turn-around, can be 24 hrs for the majority of their printing. I also bought my garter and toasting glasses here. I prices are very reasonable and they have tons of choices!
Orders come in fast. Millions to choose from!!!
The invitations turned out gorgeous and they had some of the best prices in town. I would definitely recommend to anyone.
My invitations were beautiful and elegant and much cheaper than most other stationers in New Orleans. They have everything you need. I was pleased with everything I bought from Gems.
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The most elaborate bridal showroom in the South - specializing in wedding invitations, napkins, cups, second line handkerchiefs, koozies and more. We also carry the largest selection of accessories, including: umbrellas, garters, cake pulls, glasses, guest books, etc. Established 1918. One Day Service.
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2011