15 total reviews
While shopping for my wedding dress, I visited a total of four bridal salons and I probably tried on a total of thirty dresses. Haute Bride was the last place I went to and by the time I made my appointment there, I already had a clear idea of what fabric, silhouette and color I was looking for. Plus, I had my eye on a particular Tara Keely dress that as it turned out, Haute Bride was one of just a handful of bridal salons in the Bay Area that carried it.
But before I go on about my experience,I must say that they did such a wonderful job with the decor of the space. It's small but they made great use of the space and the fact that it's small makes it feel more private. It truly is beautiful.
It all just added to my excitement. My consultant, Mimi, helped me pick out six exquisite dresses which all somehow fit amazingly on me--even the Tara Keely one I had my eye on. However, when you find the one, you just know it's The One and mine ended up being a GORGEOUS Agusta Jones number. I didn't cry or scream--I just felt that it was my dress. From there on out, the staff helped with the process of ordering the dress and making sure it would come on time. They were so great every time I went in for a fitting. It was definitely a pleasant experience and I'm so very thankful that they helped make it that way.
This was our second stop and our last. We loved the size of the shop, small and quaint, but enough room for the bride and her entourage to feel comfortable. The staff was very helpful, and never made the bride feel uncomfortable, and there was no pressure to buy at all. They also carry a lot of accessories from belts to jewelry so you can pretty much get everything you need right there. They also use a local seamstress for alterations so you don't need to worry about either. Would highly recommend as a go to place on your list of bridal shops.
After going back there for multiple appts, this place now feels like a second home. I love the staff, the options, the pricing and the overall experience. The one thing to be aware of is their alterations can be more expensive than originally quoted.
Going to Haute Bride was probably the best decision I made while wedding planning. They carry the most gorgeous wedding dresses and their jewelry designs are out of this world!! I found my dress during a trunk show where I got to meet the designer, Hayley Paige. Since I brought my mom and mother-in-law dress shopping she and Lindsie, the salon owner, were like substitute girlfriends giving advice and helping me try on dresses. They were so sweet and it made for such a wonderful experience! When I went back to pick out accessories the stores manager, Molly, was so helpful in finding the perfect hair piece. She even went as far as creating a custom piece with elements from different designs I liked. I could not say one bad thing about any of the employees I encountered there, they were always so courteous! They were very accommodating and kept clear communication throughout my LONG engagement/wedding planning process. I have never felt more beautiful then I did on my wedding day! I also bought my MOH her gift from Haute Bride and can't wait to get more jewelry from their "Cocktail Bling" line in the future! Thanks so much to Lindsie and the rest of the Haute Bride Crew!
I can't begin to tell you what an absolutely amazingggg experience I had shopping at Haute Bride for my wedding dress!!! Finding the perfect wedding dress for me was quite the journey! I live in Texas and tried on a total of 100 wedding dresses!! Nothing I found here felt totally right. Thankfully I learned about the amazing Matthew Christopher and knew that he was the designer for me!!! I did my research and found an amazing bridal salon in the Bay Area that carried Matthew and had so many amazing designers and incredible jewelry too!! I made an appointment as soon as I knew I was going to be in the Bay Area for Thanksgiving. I felt confident that after visiting Haute Bride, I was going to be able to tell family and friends I found THE ONE!!!
Day of Appt, I went into Haute Bride and met the incredibly sweet and understanding Molly!!!! Molly understood everything that I was looking for!!! She knew I liked Matthew and once she knew my style and how things were fitting we were able to narrow the dress down to a couple!! I was only in town for a couple of days so we set another appointment to do a final try on so I could sleep on it and be totally sure about my choice! Molly went above and beyond in so many ways! Once I made my choice on the dress, Molly helped me start considering what type of jewelry would look incredible, we even figured out what type of veil would complete the look!!! Molly did such a great job on measuring me for my dress that I didn't even need to get alterations done on the length!! Working with Haute Bride and Molly, I never once felt any concern about the dress shipping directly to me in Texas. Molly was always on top of everything from start to finish!! Whenever I had a question about anything she would email me or call me! She even reached out to the designer’s POC to answer any specific questions about my dress! She honestly put me at ease through the entire process and gave me the experience that I had always wanted since I starting looking for the dress!!
I fell in love with Haute Bride for so many reasons!!! I'm a fashion girl and Cali girl at heart! Haute Bride was able to give me the look I wanted by giving me options I couldn’t find anywhere else! The dresses I tried on at Haute Bride actually felt like dresses that I could wear on a red carpet, which was the exact look I was going for! I highly recommend you check out Haute Bride regardless of where you live!!! It was everything that I ever wanted and more! One more note about Matthew Christopher - He designs his dresses with a woman's figure in mind! My dress came with built in cups and doing custom measurements helped the dress look like Matthew designed it for me himself! Stop reading this review and make an appointment at Haute Bride!!
We had the pleasure of working with them at their latest trunk show and everyone was friendly, the shop was great and the dresses were amazing!
I was able to find the dress I was looking for at a great price at their sample sale.
Thank you for your review! Happy New Year! All the best, Lindsie
Haute Bride moved from SF to LG during my search, and truth be told, I preferred the SF location. But service was great overall and the quality and the selection they have are excellent. My only beef would be that I had a little attitude from the sales associate on the floor when I went to pick up my dress - the owner and the manager are awesome though!
My experience with Haute Bride has been so wonderful, I'm looking for any excuse to keep coming back (renewal of vows, anyone?)!
I originally found out about HB through Yelp and decided to make an appointment. My bridal consultant, Veronica, was able to book an appointment for me for the following day! Veronica was the perfect sales consultant. She was awesome, patient, knew what I was looking for, and recommended a sexy, unique Matthew Christopher gown that I ended up falling in love with! HB is the only store in the city that carries his gorgeous dresses, so I'm really glad I went to the store. Veronica did not pressure me to buy that day, which I really appreciated, as I did not want to make the decision so soon. I returned a couple days later, after checking out a Priscilla of Boston sample sale, certain that I would not find anything like the Matthew Christopher dress! The dress was amazing, as was my experience with Veronica! I should say that I also liked a few other dresses they carry by designers Mikaella and Modern Trousseau.
I also wanted a custom couture necklace made and had an amazing experience working with Lindsie, the store owner and jewelry designer of Haute Bride. The necklace turned out beautifully and I cannot wait to wear it again and again! It is stunning. In fact, all of the bridal jewelry looks amazing and the store sells beautiful cocktail jewelry as well.
I've been back to the store several times, to look at veils, buy my bridal earrings etc. and I've always felt welcomed! Even when there was a small issue, Lindsie more than made up for it and showed what a true professional and wonderful person she is. She went above and beyond and provided exceptional service. I highly recommend Haute Bride to any bride, bridesmaid or woman who is looking for unique, sparkly jewels!
I came in here for two reasons, one, I wanted a specific veil that they carried, and my friend Michelle is friends with Lindsie, the owner.
Well-I got a better veil, one designed by HB and a pair of amazing sparkly earrings.
They were so fun to work with and were so sweet to my grandmother who came to my appointment although she is 91 and can barely get around. I was just there for accessories, but they treated me and my family with the same courtesy as the girls who were dress shopping. I would recommend them to anyone.
I bought my jewelry from a wedding boutique, the Bride to Be. They had a trunk sale for Haute Bride, so I found a bracelet and earrings and spent a little more than I would have originally liked, but I thought that they could become heirloom pieces that my children could wear, etc...
I loved each piece and it went perfect with my dress, but towards the end of the reception, someone brought my bracelet to me explaining that it had fallen off! One of the little rings had broken and caused the whole thing to come off. I'm glad this happened after pictures and anything too important, but I am a little disappointed in the quality. I will be returning it to the boutique to have them fix it. Also, a few of the gems are now missing, so that made me a little upset as well. For the price, they should last for years.
I got my dress here in 1 day in 1 hour, easy as can be
Service here is great even though i hit a couple of little bumps in the road. From the first time I walked into the store the sales associates were very accomodating. They allowed me to try on a bunch of different dresses and even wrote down the designer, style, and cost of my top three choices. There was never any pressure to make a purchase which was nice.
One of the small problems I had was trying to schedule an appointment to get my dress fitted. I called the store a couple of times and left a message. I spoke to one associate who said she'd call me back within an hour and I didn't hear back from her. It seemed almost impossible to make an appointment over the phone for my alterations. I ended up driving from Antioch to San Francisco to speak to them in person and that's when I was finally able to get my appointment made.
Other than this problem, service was impeccable. They were super patient when they were showing my mom how to tie the sash in a perfect know and were also great at showing us how to bustle and attach the skirt (even though we had a hard time figuring it out on the day of).
Great selection of accessories, from rhinestone hairpins to feather fascinator hair combs, to earrings and veils! I purchased my cathedral length mantilla veil here and the lace was so gorgeous and matched perfectly with my wedding dress! I also purchased a fascinator type hair comb to put in my hair after the ceremony when the veil comes off. Love the purchases!
So why not 5 stars? Well, as with a lot of wedding-related items, they were a little pricey. My veil was about $750 (a friend of mine laughed when I told her and said that was how much her dress cost!). But this seemed like a drop in the bucket at this point, especially considering how many thousands my dress cost....And I won't say how much the hair accessory cost....
The biggest disappointment would have to be the level of service I received. It was pretty hit or miss. Some of the salesgirls were extremely helpful and so attentive. And others were not at all. I went into that shop quite a few times until I had made up my mind on my wedding "look". One of the girls practically knew me (I won't name names). She took my order when I purchased the veil in February and told me that it would be ready end of May. A few weeks into June, and I realized, I hadn't gotten a call or anything about my veil. So I called the store and they said it would be in a few more days. A week goes by, nothing. It was July when I finally got the veil in my hands! Two month after what they had told me! Luckily I ordered it early and still had a few months till my wedding but if I hadn't.....what would they have done? And more importantly, what would I have worn on my wedding day? I would have been screwed.
Anyway, I was taken aback by what happened when I finally went to pick up my veil. The very girl who completed the transaction and told me it would be ready end of May, was there when I picked up the veil. She practically laughed at me for calling so much to check on the status of the order and implied that I was overreacting. I found it to be extremely rude and her comment/attitude left a bad taste in my mouth. Especially since she was the one who helped me pick out my veil and perhaps got a commission on my purchase? (Are they commissioned? Maybe not and maybe that is why the service sucks so bad....)
Anyway, that was my only gripe. Megan was always super helpful (I think she is the store manager). It was hit or miss with the other employees...
Still, I would recommend that any bride check them out! They have great accessories for the big day. Just make sure you order early, or put a rush on your order! ;)
-----Fyi, the owner of the shop saw my review on another site and gave me an apology----------
I can’t say enough good things about Haute Bride and everyone that works there. Wedding dress shopping can be a bit stressful, but working with Haute Bride made the experience very easy and fun. There shop is beautiful and, although there selection of dress is small, everything was very high quality and reasonably priced. I ended up buying my dress, veil and jewelry from there.
Unlike other wedding shops I went to, I didn’t feel any pressure to make a decision on a dress right that second. I went looking for my dress in January for my July wedding, which ended up being right about the cut off to order. Most of the other shops I went to talked constantly about how I was out of time and had to order right away. The sales people at Haute Bride did not do that, and after I had narrowed it down to a few dresses, told me to take some time to think about it and wrote down the date I should order by to be safe. I ended up coming back a few times to try on my final choices, and they were always happy to help and very friendly. I ultimately found my dress at another shop, but it was a line that Haute Bride carried (Essence of Australia). Since I had such a great experience there, and it was right down the street from my house, I asked if they could just order the dress for me at the same price and they were happy to do so.
I dealt mainly with Megan throughout the whole process and she was great. She was always very friendly and helpful. She gave her honest opinion on what worked and didn’t work, and she had a lot of great suggestions. She helped me pick out my veil and all of the jewelry to go with my dress. I also did all my alterations there and she did a great job with coming up with the bustle, how to sculpt the dress, etc.
Definitely check out Haute Bride (and Megan) if you are looking for a wedding dress or accessories!
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Haute Bride™ Flagship Salon
Located in Los Gatos, we carry fabulous designers such as Amsale, Hayley Paige, Tara Keely by Lazaro, Matthew Christopher, Augusta Jones, Modern Trousseau, Jinza, Stephanie James, Victor Harper, Judd Waddell and Mikaella.
- Type: Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2013