76 total reviews
We had the most amazing experience working with the Hilton Pearl River to plan our wedding. We had an unusual wedding that combined both of our family's cultures, with a Hindu ceremony, a Jewish ceremony, and a reception afterwards. The staff member we worked with, Nancy Resman, brought so much enthusiasm, flexibility and attention to detail to her work with us-- we cannot imagine that a more positive experience is possible! She always responded right away to our questions and requests (there were a lot!) and went far beyond her job description to help us plan the event. And perhaps most amazingly, she see med genuinely excited to be a part of our big day.
The work the staff did, especially the maitre'd Derrick, on the wedding day was impeccable. My husband and I are still talking about how thoughtful, professional, and reassuring they were-- which was really important given the complicated timeline of our multi-ceremony day. During prep time we each had a specific staff member assigned to us, who was available for anything we needed and made sure we stayed fed and hydrated. Derrick thought of details we never would have and they were also kind to our wedding party and families.The result was that we were able to relax and have fun with our friends and families, instead of worrying about the details of the day. While the Hilton is not the cheapest option in the area, we really felt that the extra money we spent was completely worth it for the level of service, flexibility, and the beautiful grounds and ballroom.
We had an amazing wedding at the Pearl River Hilton this November. We knew it was the perfect place for us during our first visit. The venue is beautiful! The back lawn with the bridge and fall foliage were perfect for our pictures even on a very chilly day.
Gerry was amazing to work with throughout the planning and was quick to answer our many questions. All of the staff were incredibly helpful the day of, doing whatever we needed and making sure everything went smoothly. The few small things that were setup incorrectly were quickly corrected within minutes. Derek and Jacque were amazing, they made us feel relaxed the entire night so we could focus on enjoying our wedding. Everyone raved about the staff at the PR, from the front desk to all the attendants and waitstaff at the wedding.
The FOOD, was delicious. Our guests keep bringing up how good everything was, the variety, the volume, and the quality. The sushi was very high quality and presented beautifully, worth the upgrade. The lamb chops and pastrami were big hits!
We had about 200 people attend, over half of which stayed over. It was so convenient to have everything, from the ceremony to the farewell brunch, in one location. We also had a great after party at the hotel bar!
Overall, we could not have picked a better venue. It was perfect from start to finish and we highly recommend the Pearl River Hilton!
Thanks for everything!!
Hilton Pearl River did a fantastic job on our wedding!!! From the start of the planning process and right up to the wedding and day of execution, Hilton Pearl River was extremely accommodating and CUSTOMER SERVICE FOCUSED. The team and staff went ABOVE and BEYOND to ensure an ideal wedding experience for us and our guests.
Although we had family local (bride grew up in / parents still live close by in NJ) we CHOSE TO STAY at the Hilton Thurs, Fri & Saturday night and also our entire wedding party used the hotel to GET READY AT. We didn't want to see each other until the church and the Hilton went above and beyond to help us arrange our rooms so that we were on separate floors, but also so that we could have our families/maids of honors/best man etc. in adjoining rooms or across the hall for ease of coordination. Similarly, they ensured we had spaces for bridal party hair & make-up, dressing, food, etc. After the church, we used the front entrance, back of hotel and a few rooms inside for PICTURES and they all came out wonderful!
We loved the flexibility to have an outdoor or indoor COCKTAIL HOUR and that we didn't have to decide until the day prior (we chose outside and it was perfect!). Even though it was "outside" it is actually and indoor and outdoor space so it accommodates everyone. And the types and amount of FOOD and # of BARS at the cocktail hour was INCREDIBLE! Our guests still rave about it (as well as the reception food). Even the little things they do make it extra easy, for example the CAKE IS INCLUDED in the per person cost, but you get to work directly with their bakery on choosing the design/flavor/etc. Really takes the thought and stress out of that part of the planning!
It was important to us that only ONE EVENT being going on at our venue during the time of our wedding and that is how the Hilton Pearl River is structured both in their booking as well as the actual layout of the venue. You essentially have your own wing and private bathrooms for the wedding. We never felt like we or our guests weren't #1 priority and the space never felt like we were at a hotel....however, we still had the convenience of sleeping where we partied, which was important for us, especially since many people were traveling from out of town and we wanted to maximize the amount of time we got to spend with everyone and have everyone at one place. In addition, it allowed for us to have the AFTER PARTY right on sight either privately if we wanted (at a cost) or have everyone head right to the ONSITE bar.
Similarly, the Hilton made the entire flow of the day go off without a hitch and really made EVERYONE SO EASY FOR US. We planned our entire wedding ourselves and are a bit of control freaks/type-A so it was hard to let go of the reigns a bit on the day of, but the staff ANTICIPATED OUR EVERY NEED, made us extremely comfortable and 110% EXCEEDED OUR EXPECTATIONS.
I could go on and on, but short of this very long, we had a WONDERFUL experience a Hilton Pearl River - family and friends still rave about the food, service and beauty of it - I would recommend it to anyone!
- Married September 2014
- Live in New York, NY
Everything about our wedding was absolutely perfect. From day one my husband and I fell in love with Nancy. She is just so sweet, caring, and truly wants the best for her bride and groom. She walked us through every step leading up to the wedding. She was so helpful and quick to respond to emails with any question I had, no matter how silly the question was. If there was something I was unsure of, she would offer her guidance to help make a decision. She came in on her day off for the rehearsal dinner to make sure everything was going smooth. I never had a doubt that our wedding day would be perfect...and it absolutely was. Jacque, our Maitre'D was amazing as well. The day of the wedding, she was there to make sure we were all on schedule and comfortable. Megan was awesome too...she never left our side. Anything we needed, she was there. We received so many compliments on the staff and how amazing they were. A lot of people said it was the best wedding they ever went to. It was PERFECT!!!
When we were searching for venues, each place we went to showed us the prices and laid out our options like we were just another couple coming to waste their time. However, the Pearl River Hilton was different.
When we sat down, we expected yet another scripted pitch. Nancy sat us down to talk initially and sold us from the very start. She asked us about ourselves and what we were looking for. She took a sincere interest in us and made it clear that they were there to serve us throughout the whole process. She followed up with us through email and by phone, sometimes just to check in and say hi. As the wedding got closer, she took care of every little detail and took the stress off of us. When we told her about our candy table for the favors, she took it upon herself to set it up exactly how my wife wanted it.
When we arrived the night of the wedding, both our maitre'ds Derek and Jacque, along with Nancy were there to greet us and take care of everything from that point forward. They kept us on schedule, brought us food and there really wasn't any point in the night that I had an empty glass. The food was great and the service was just as good.
The ballroom was huge and, at our request, they even extended the size of the dance floor. Our guests had a great time and we are still getting complements on the venue.
I can't say enough about Nancy, Derek, Jacque and the whole Hilton crew. They made it a night where we didn't have to worry about a thing and we had a blast.
I got married at Hilton Pearl River on October 5th, 2014. I had put so much effort into planning every detail (as every bride does), but I was unhappy by how the wedding overall turned out, especially considering how highly everyone has reviewed this venue. I spent months working with Nancy, who I must say is very pleasant, accommodating, and nice to work with, and others and sadly, I can honestly say my wedding did not meet my, my husband's, or my family's expectations.
Firstly, food was a huge issue. Everything was going wonderfully with the cocktail hour food and appetizers being very delicious at the wedding until the dinner. We had specifications that our wedding was alcohol free (as it was a Muslim wedding), but they still included alcohol in the dishesl!!! So there was suddenly a realization DURING THE WEDDING amongst my family that there was alcohol in the dishes. This caused a huge panic, especially from me, because I didn't want our guests to freak out. How is it possible that after months of knowing that our wedding was alcohol free, that something like this could happen, DAY OF? On top this, my cousin brought this issue up to Derek, the Maitre' de, and Derek started aggressively arguing with my cousin that this is like a food allergy and should be brought up by individuals if they can't have alcohol. The audacity to argue with my family about this issue that should not have ever been an issue, right in front of me, disheartened me!!!
On top of this, although the dinner at the food tasting was delicious, the dinner at the wedding was flavorless and cold on many people's plates!!! My cousin asked 3 times for her steak to be well done but they never succeeded. I also did not enjoy my vegetarian dish.
Another huge reason why I'm rating Pearl River Hilton with a 3 is because of the ceremony. The staff disappeared and left us clueless as what to do after the ceremony, so there was an awkward few minutes where my dad was holding the microphone and literally said "what do we do now"? It felt very awkward and took the class right out of the wedding, but we really had no idea what to do. My family should have been briefed about this beforehand and the staff should have been there to help! We had to improvise and start taking photos!
Also, the maitre de and staff did not properly coordinate with the DJ about my entrance song, so I walked in at the wrong part of the song, which was frustrating since I had told both the DJ and the Maitre de about this before hand.
So overall the logistics of the wedding also did not seem to run as smoothly as I had thought they would; there was also some confusion over seating table for my bridesmaids/groomsmen. Also we (the bride and groom) did not receive our appetizers while everyone else was eating them until I asked for food.
I do want to mention that Linda, my bridal attendant, was absolutely incredible in helping me with everything I needed; it was as if she knew what I'd need even before I said anything (she'd bring me water with little straws to not mess up my lipstick and helped my bridesmaids with little details). Also, Jacque, the assistant Maitre de, was extremely helpful with my hair. She helped put on my Tikka (what traditionally pakistani brides wear on their forehead) and my veil, which was a very difficult task to do with all my extensions in as well!
The Pearl River team was very helpful in planning etc. but the execution didn't come out as well as I'd hoped.
From the moment my husband and I walked in to this beautiful chateau we knew it was the perfect place to host our special day. Gerry made us feel warm and welcome immediately. She listened to exactly what we wanted and met with us on several occasions to ensure everything was perfect. We were married on October 4th, 2014 and could not have asked for anything more. We hosted our rehearsal dinner, wedding ceremony & reception, followed by a brunch the following morning since many of our guests came in from out of town. I can honestly say that everything was flawless. Gerry and her team especially Derek & Jackie were there for everything and extremely attentive to ensure everything was perfect. The service is exceptional, the food is top quality and the accommodations are comfortable and convenient. Our guests are still raving about everything and so are we! We could not be happier with our decision to host the most important day of our lives all at the same location surrounded by our family and friends. Thank you to everyone who made our entire weekend perfect in every way! It was truly unforgettable and we will be back to celebrate our 1 year Anniversary.
Wow, is all we can say about the banquet and catering team at the Hilton Pearl River! We feel so lucky to have hosted our wedding at this venue! Gerry, Derek and team are truly incredible! From the moment we met Gerry we knew that this was the perfect venue for us. I (bride) am a Director of Sales at a boutique hotel in midtown so I can certainly tell good service when I see it! Gerry’s demeanor is so warm and caring. Even though she has been doing social events at the Hilton for years she is still just as careful and prideful as if it was her first few months on the job! We cannot say enough wonderful things about our experience with the events team at this hotel. They were so accommodating to all of our crazy ideas and they were constantly anticipating our needs! The logistics of the wedding day went so smoothly! One of our favorite things about this venue is that they only host a maximum of one wedding per day. So if it’s your wedding day, you pretty much have the run of the place. Also, the wedding Package that this hotel offers is a huge value and the quality of the food and service provided are outstanding. Our guests were in LOVE with all of the food especially the cocktail hour treats! As the bride and groom you don’t get to eat too much on the actual wedding day but Gerry and Derek made sure to whisk us away after the ceremony to try some of the cocktail hour goodies before joining the rest of our guests! Also, on the night of the wedding we stayed in one of the Parlour Suites and the hotel staff decorated the room so beautifully! They displayed our ketubah with my bouquet and tons of candles and pictures of us that we had brought to decorate the cocktail hour! They event did a rose petal turn down in the bedroom and draped my veil over the bed! It was all very romantic! Oh, and the hotel staff saved us the top of the wedding cake and two extra pieces to eat that night! We HIGHLY recommend this venue for your next social event! We will definitely be back for a future event!
Our daughter and her new husband had their wedding at the Hilton Pearl River this past weekend. We had read so many incredible reviews that we truly expected excellence and we got it!!!
We cannot say enough about every single detail during the year we spent working with Gerry Burns and her staff. Besides everything being perfect from out pre wedding vintage game night to the brunch the day after the wedding, we realized that we never heard the word NO in an entire year.
The staff is charming everywhere in the hotel, the setup gorgeous, the food and drink perfection and the hotel rooms wonderful.
Please consider this amazing venue and I promise you that you won't be sorry. I had been in the event planning business for many years before I retired so I feel I am pretty picky.
We loved this event and would certainly be happy to use this hotel again for another special, happy occasion.
We had our wedding at the Hilton in early September, and it was absolutely perfect. From our initial meetings months prior to the brunch the following morning, everything was fantastic. Many of our guests said the cocktail hour was the best they had ever been to and that it was a picturesque venue. Despite the rave reviews from all of our guests, I think what sets the Hilton apart is that us, as the bride and groom, also thought everything went perfectly. Gerry, Derek and Jacquie saw to every single detail and it was most definitely our dream wedding. They took care of all the background work and made sure everything from the food, to the bar, to even my dress was on point. We never had an empty glass and we never heard about a single problem. I truthfully don't have a single complaint and I just wish we could go back and slow it down! I cannot sing their praises enough. Thank you doesn't even begin to express our feelings towards everyone for such an unforgettable day!
When our third and last daughter told us she was getting married we began the venue search. With many of the groom's guests coming from out of town, we needed a venue with hotel accommodations. The search was long and stressful. Once we met Paulette Scatassa at the Pearl River Hilton we knew we had our venue. From start to finish every aspect of the planning was perfect. The menu selection was amazing. The food tasting and cake tasting were done with not just the bride and groom, but with both sets of parents as well. The food quality exceeded expectations. Each selection was better than the last. Paulette was always available to answer questions, offer suggestions and just smooth along the entire process. Final preparations with Derek, the Matre'D and Paulette were wonderful. The ceremony was held at the hotel as well and everything, from arrival of the guests to departure of guests with warm cookies and a drink went off without a hitch. As parents of the bride, we had absolutely nothing to concern ourselves with the entire night. We also had a wonderful farewell breakfast for our guests the following morning that included half of our reception guests. Paulette, Derek and their staff had everything totally under control, running like a finely tuned machine. The hotel rooms were impeccable, with pleasant courteous staff. We had guests with some special requirements and all were met without a problem. We have a way we described the wedding to our friends, "If you owned an estate and had staff that had worked for you for years and were having a wedding at your home, that is what a Pearl River Hilton wedding is like."
Our wedding at the Hilton Pearl River was absolutely perfect! From our first meeting with Gerry I knew we would be in great hands but she went above and beyond at every turn. Her staff is unbelievably attentive as well. Each and every one of them was a pleasure to work with. The food was delicious, my friends and family are still talking about the amazing cocktail hour and table side service! The hotel itself is clean and cared for, from the carpets to the ballroom to the guest rooms. We had our dream wedding at the Hilton Pearl River and I would recommend it to anyone!
I had a vision of the type of wedding I wanted. The Hilton Pearl River helped me actualize this vision. They get what I wanted and was there every step of the way to make my day the best day. Great staff, huge portion of food and plenty of drinks to go around.
This is the only vendor I used that was money well spent.
I have just made a wedding for my daughter at the Hilton Pearl River, and it was amaziing. I worked without an outside event consultant, and was worried until I met the staff at the Hilton. Catering and events staff couldn't have been more helpful and meticulous about the details. We had many guests from out of town who stayed over at the hotel. The rooms were great with very comfortable beds and linens. The hotel is spacious, with beautiful grounds and a golf course.
Gerry Burns coordinated the kosher caterer, florist and band so that the entire event was seamless. My daughter and her husband are ecstatic, and the guests came away saying that it was the best wedding they'd ever attended.
5 stars aren't enough! EVERYTHING ABOUT THE HILTON PEARL RIVER IS AMAZING!!!! My husband and I got married at the Hilton Pearl River on June 28, 2014 and to say that our wedding was amazing is an understatement. The establishment, the accommodations and most importantly the staff are top-notch, seasoned professionals that know how to not only take care of their guests, but they are just genuinely great people who truly care about making your event special. I found the hotel by accident driving by before I even got engaged and knew that this had to be where I got married, it was destiny, so much in fact that my fiancé proposed here and we got to have a full weekend of Wedding festivities at this beautiful "chateau in the woods". I have to mention a few people by name because they not only made the Wedding and the entire weekend (Rehearsal dinner & Sunday Brunch) run smoothly but they worked with me for 8 months leading up to the day and after so many e-mails and phone calls, I learned what great people they are in general and I look forward to seeing them on our next visit to the Hilton. Gerry Burns, the director of catering, was there since day 1 of my dream planning and let me tell you, this isn't her first "rodeo"! She was sweet, caring, detail oriented, and her execution of the actual Wedding days event was absolutely FLAWLESS! Our Maître D', Jacqueline Rochford, was Awesome, Amazing, Fabulous and every other wonderful word there is... Jacqueline made sure from beginning to end that not just all of our needs but also all of our guests needs were met. All of our family and friends cannot stop talking about what an amazing wedding it was and how great the food was!!! I highly recommend the Hilton Pearl River for your upcoming Wedding, and any other event you might be planning. The building is GORGEOUS, the staff is AMAZING and the food - lets not forget the food, is OUTSTANDING!! I intend on keeping the Hilton Pearl River in "our family" and can't wait to have our next important event there!!
I was the bride and it truly was the perfect day! Thanks to the Hilton Pearl River, and esp. Nancy and Derek, I didn't have to worry about a thing. Myself, the groom, and wedding party spent the whole day at the hotel getting ready. They made a special room for myself and the bridesmaids and whatever we needed (that wasn't already there) Hilton PR was on it. During our pictures that we took outside (they have great backdrops for photos) there was wait staff with waters because it was a hot day. That is just one example how they were always one step ahead of us and ready to go! The last thing I would want on my special day was lost time. The cocktail hour and reception food was great. It was an over all amazing experience.
The entire experience from beginning , planning to the event were wonderful. Nancy Resman , our coordinator at the Hilton was a pleasure to deal with. Everything promised was delivered and I can not say enough about the facilities. From the conservatory for the ceremony to the Garden room for cocktail hour was great. The food was great ( all the guests said so as well) and everyone had a great experience.
Forget the fact that "hotel" is in the name. Hotel weddings, to me, sounded cheap and tacky. The Hilton Pearl River is anything but!
It doesn't look or feel like a hotel at all. It feels like an elegant, classy, reception hall -- with the convenience of being able to ride the elevator to the comfort of your bed at the end of the night. Beautiful building in and out, with lush rolling lawns and royal (but not gaudy) finishes.
Our wedding coordinator, Nancy, was AMAZING and so accommodating!! She was very honest and never pushy when it came to booking/menu selections/etc; she arranged TWO tastings for us (long story!); fulfilled our special menu requests; let us borrow the ballroom to practice our wedding dance; was ON TOP of the details/emails/phone calls; and was incredibly helpful, friendly, funny and empathetic the whole way. The year of planning was stress free in terms of anything Hilton-related, thanks to her.
Bridal attendant Kerri was so great on the day of. She set up a private cocktail hour for us, always made sure we had food and drink, gathered all of mine/the bridal party's belongings during/after the party, AAAAND decorated our bridal suite so so gorgeously. We entered our suite at the end of the night and she had it DECKED OUT in candles, rose petals from our reception and an arrangement of bridesmaids' bouquets. My veil was laid out across the bed with flowers all around it. The suite felt like it came out of an interior decorators' magazine with her handy-work. She also had a bottle of champagne ready with two slices of wedding cake. ALL of it was so unexpected, so thoughtful and so romantic for me and my hubby. The perfect end to the perfect day.
Maitre D Derek is a seasoned professional. He coordinated with our DJ and all of our vendors so everything went off without a hitch that night, sprinted to my outdoor photos in a frenzy to place a tablecloth under my train so it wouldn't get dirty in the grass, bustled me up, made sure the bridal party and parents knew when/where to enter, when speeches were coming up, where to stand, etc without being pushy or demanding. He even gave us a sneak tour and tasting of our Viennese dessert before that room was open to our guests. His pulling us out of the noisy reception hall for those few private minutes of dessert paradise was very welcomed indeed. Smooth sailing with a smile. Great guy to have on your team.
Aaaand, my super picky family LOVED the Hilton and LOVED the food. Everyone raved about the quality and a few people have told me they now plan on booking an event there, as well. I must say, I've been to many expensive weddings and the food at the Hilton is truly very, very good.
Thank you, Hilton Pearl River, for making my wedding day even better than I ever dreamed.
My husband and I got married 2 months ago TODAY at the Hilton Pearl River. I have only 1 word to describe that day and every day leading up to it..."PERFECT!" Nancy and her team were just outstanding in every way. Not only was she professional but she was our friend. Her immediate responses to our incessant emails and her initiating contact with us at all times to keep us apprised of everything was just a small sample of her care and concern that our day be as perfect as it was! We will never forget our big day and we have Nancy and the Hilton to thank for that! WE LOVE YOU!
We had our wedding at the Hilton in Pearl River back in June. It was everything we could have hoped for and so much more. The hotel and grounds are beautiful and all the staff are super helpful. We worked with Gerry and she was wonderful. Working out all the details with her was so much fun and she gave us great guidance. It was truly an amazing experience from all the months planning to the day of. Our outdoor ceremony was breathtaking and the ballroom was picture perfect. And at the end of the night we walked into a totally transformed, romantic bridal suite. We are so thankful to have worked with Gerry and the Hilton to make our wedding so special and memorable. We would highly recommend this venue!!!
Report Abuse Policy
If you have any documentation proving it false, please send it to [email protected]. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Thank you for reporting your review.
Our policy is to only take down reviews that contain spam, explicit content or are proven to be factually false; we cannot dispute a bride’s opinion. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
The Chateau in The Country near The City
Bordering Bergen County and just 20 minutes from Manhattan and Westchester, our lavish Grand Ballroom, our elegant Conservatory, and our 17 picturesque acres of wooded countryside in the heart of the scenic Hudson River Valley offer the perfect setting to create magnificent memories.
- Price Range: $$$$
- Amenities: Indoor Ceremony Area, Kosher Available, Liquor License, Onsite Catering, Onsite Overnight Accommodations, Onsite Parking, Onsite Wedding Consultant, Outdoor Ceremony Area, Outdoor Reception Area, Outside Caterers Allowed, Valet Parking, Wheelchair Accessible
- Capacity: More than 400
- Style: Banquet/Reception Hall, Hotel/Resort
awards and affiliations
- The Knot Best Of Weddings 2015
- The Knot Best Of Weddings 2013
- The Knot Best Of Weddings 2012