49 total reviews
From the first time I walked into Kathryn's in McHenry, I knew that I was going to have a special experience. On my first visit, my consultant Laura and Kathryn, the owner, spent more than 2 hours with me to make sure that I would be 100% happy with the dress that I chose! While Laura pulled dresses for me, I was able to walk around the shop to look at the dresses. Ultimately, I told her what type of dress I was hoping to find, and it was the first dress that she pulled. I was nervous about sizes because I am a size 18, but they had plenty for me to try on! Even though I knew I found my dress early in the appointment, the ladies were patient with me as I tried others on to help confirm my decision. I love all of the personalized attention that I received, and I loved that there was only 1 other bride in the shop at the same time as me. The shop was clean and the fitting rooms were spacious and private. Everything was great! My dress was the easiest decision to make in the whole wedding experience!
I purchased my dress more than a year before the wedding, and it came in rather quickly! About 2 weeks sooner than anticipated. They stored my dress at the shop for me without charging a storage fee, and without any problems. When I went for a fitting two months before the wedding, I found that I had gained some weight and my dress did not fit. Kathryn and Deb, the seamstress, did not make me feel bad about my weight gain at all! They encouraged me through multiple fittings, and I'm pretty sure they worked some magic so that it fit beautifully for my wedding! Deb even added some extra touches using extra material from the dress so that the bustle looked beautiful. I cannot thank Deb enough for making my difficult-to-alter dress fit perfectly! There were so many beads and so much delicate lace on my dress, but she did a fantastic job with the alterations. She is such a professional!
In addition to my dress, I also purchased my veil and earrings from Kathryn's. They had a great selection to choose from at great prices, and I received a discount on top of that because I purchased my dress from the shop! Everything was of such high quality. There were no disappointments from this bride!
When I walked into the church on my wedding day, I could hear people gasp at my ensemble. I felt so special and beautiful on my big day! Kathryn's made sure that I had everything I needed to look and feel amazing on my wedding day. They were the only vendor that gave me exactly what they promised, with genuine smiles along the way! Thank you Kathryn's for an amazing experience!
Thank you so much for taking the time to let others know you were pleased with our service at Kathryn's Bridal! We are honored to have been a part of your experience and we are thrilled you felt truly beautiful on your wedding day! Please feel free t...
We visited Kathryn's to choose my daughter's bridal gown. She tried on several dresses and the one she chose turned out to be a sample that was priced to sell. We were thrilled.
Kathryn's is a darling bridal store and you can have a very nice bridal experience there. They offer a large assortment of bridal gowns, jewelry and hair accessories. We purchaed her earrings and hair clip that day as well.
I was VERY impressed with the reasonable pricing of the alterations. The lady who did the alterations really knew her stuff and was obviously very skilled.
All in all very pleased with our experience.... the dress choices, the service and reasonable alterations
I bought my dress back in October 2011 for my Aruba Destination wedding on August 13th 2012. My dress came in early and was exactly the way I dreamed it would be. When it came to alterations, they were done ahead of time, incredibly affordable and the job exceeded my expectations. The even cleaned and pressed my dress before the big day. I would highly recommend them, everyone who works there is friendly and eager to help you find the perfect dress. I will be bringing my dress back for a final cleaning before putting it in storage. Thank you Kathryn's for making my special day a dream come true!
Lana is the most helpful consultant out there! She made my experience feel amazing!
Thank you so much for your Tried & True Review! We are happy you enjoyed working with your consultant Lana. It is important that we provide every bride with the best possible service and we are always seeking ways to improve. Therefore, please contac...
I loved every minute of my bridal appointment at Kathryn's!! The staff is warm and welcoming and it's a very comfortable atmosphere. I was able to browse the inventory and pick out the dresses I liked. My bridal consultant was helpful and laid back which made the appointment a great experience. They have a HUGE selection and they are very affordable for the quality of dresses they carry. I wish I could do it all over again!! I had a wonderful time. You need to go there for your wedding dress experience!
We are happy you loved your appointment and had a wonderful experience finding your dress! Thank you for taking the time to submit your 5 Star review!
We truly appreciate your support and wish you all the best!
I had a bad experience here. The woman that was suppose to help me try on dresses didnt do much but tell me that the dresses I picked arent a good choice for my size. Im not huge but Im not tiny. Unless someone wants to be criticized on their size and what dress you pick I highly suggest to go somewhere else.
Dear Bride to Be:
I am very sorry that your experience was so disappointing. Purchasing your wedding gown should be the most memorable shopping day of your life and our goal is to make every bride feel she is in the care of true professionals with a ...
I was very disappointed with my experience here. Upon arriving, they asked me to fill out a sheet that contained questions like my fiancé's name and our wedding date. I handed it back to my consultant. She glanced at my answers and then left to look for dresses. That whole part of it seemed very impersonal and awkward, I would have much rather had an actual conversation with her. My family/friends and I began to look through some dresses while she was gone and found a few I wanted to try (about 3 dresses). When she came back, we went into the fitting room and she left as I changed. Another lady helping my consultant came with a dress my family had picked out. I heard my consultant come up to her outside of the curtain of my dressing room. While she attempted to whisper, I could hear most of what she was saying. Something along the lines of "I can tell this is going to take a long time, we can't have them continue to be picking out dresses, I don't want this to take forever." EXTREMELY unprofessional. I felt like I was not wanted there and that I was wasting their time before I even began trying on any dresses. Definitely ruined the entire experience from the beginning.
I fell in love with the first dress I tried on, but since I had never even looked at any before this I was very hesitant to make a decision right away. She was very pushy and wanted me to say yes before I left the store. We made an appointment to come back and get measurements taken the next day so that I could think about it (even though I felt like I needed more time than just one day). She held up the store's calendar/schedule and said, "Just so you know, we are fitting you in" as she pointed to how busy they were. I was a little offended by this, as I felt like I didn't even need to be fit in tomorrow and that I was actually doing THEM a favor by deciding so quickly.
I ended up going to a different dress shop that day and ordering the same dress (for a much much cheaper price). I was very glad I didn't have to give them my business but could still get the dress I fell in love with!
The consultant's name was Sue. The other lady helping her was very friendly, although I didn't get her name.
I bought my wedding dress and hair piece as well as my bridesmaids dresses at Kathryn's. The quality of everything was wonderful and the service was fantastic!
The Salon was GORGEOUS! The staff was so friendly and made everything so fun. It was a great experience and I found a wonderful dress.
Kathryn's was great, very helpful. However, I did see my dress at another store for less price
Found my dress at Kathryn's during an Allure Trunk show. I was pretty happy with the discount. Of course when you try it on it's way too big and you hope for the best when it comes in. I live over an hour away from the shop so when it came in I did my best to get there ASAP. Made an appt to try on and get alterations to dress and the seamstress was suppose to be there. Guess what?? I take a Tuesday off work, drive and hour to get there only to find out there was some sort of "schedule conflict" and the seamstress was not there . But the woman helping us says " you can come back on Thursday". Unfortunately for them I took my dress that day and got alterations done elsewhere.
I did get my dress from Kathryn's. The dress was great but I wasn't so pleased with the service. The consultant actually was able to find the dress I purchased based on my preferences and I do applaud that. I was not pleased when I had already told her I was not wearing a veil and she insisted on putting one in my hair anyway. And how she had informed me the dress would bustle was incorrect due to my height and dress style. Also, I was coherced into buying the dress a size larger than I needed due to my bust size/waist difference.
When I took my dress to a different tailor, I was informed that I could've ordered the other size, all I needed was the privacy panel to be moved over!
I felt they rushed me into choosing the dress instead of encouraging me to do what I felt comfortable with or even sleeping on the decision. I was still happy with my dress in the end but the experience could have been better.
We are very sorry that you were disappointed with your service here at Kathryn's. Your consultant Sue, was quite upset that you feel she pushed you into buying your dress when you were not ready. We are not on comission here at Kathry...
My dress was gorgeuos and I loved it! It was a little more than I was planning on spending, but it was definetly worth it! My service there was fine. Nothing spectacular, but they didn't do anything wrong to me. Some of my bridesmaids on the other hand, did not agree. They had bad service and rude people on the phone. Not sure if they just treated me better because I was the bride or what, but more than one of them experienced this.
Everyone at Kathryn's is great to work with. My dress was absolutely beautiful and I received many compliments.
I searched over 3 states and dozens of stores for a selection of dresses I could try on. As a Woman-sized bride it was often difficult for me to find things to try on & if I did... they were all the same. Kathryn's not only had a vast variety of dresses for me (a size 18-20 bride) but a variety of ALL sizes! I know several shops only have sizes 6 OR 16.
Beyond just the variety of dresses the staff is AMAZING! Melissa helped us but I have since visited the shop with other family members and everybody has been spectacular. There is something to be said for the experience of trying on dresses & a helpful & knowledgeable staff makes a WORLD of difference.
The shop is adorable, the staff is amazing, the selection is vast... what more could you want?
This was a great place to work with! Very helpful and accommodating consultants
Both my mom and I got our dress at Kathryn's. I was very happy with the price, but not so much the service. I know my mom wasn't happy with the service, either. They forgot I had an appointment, didn't tell me my swatch wasn't going to come in (I had to ask myself) and I kept having to call and make sure my dress/veil were in. Good price, but work on the customer service!
The sales ladies are fabulous. My mom and I bought our dresses here. They know how to help you feel comfortable. I was very overwhelmed with the search. Despite the confusing selections we started with, they were able to see what kind of style looked best and guided me there. It gave the "Say Yes to the Dress" feel. You must make an appointment - don't just walk in! When it comes to the fittings, they book up very fast. I suggest starting early, and give yourself plenty of time. They fixed the dress perfectly, but the timeline made me a little nervous as it was ready only 2 days before the wedding. As long as you schedule your fittings better than I did, I'm sure you will have a fantastic experience. Other than that, service was outstanding! I love my dress and highly recommend it to all brides looking for the bridal salon experience.
Ok- So I bought my dress in September and loved my consultant and my dress of course! When my dress came in January I went and tried on the dress and they were rushing me out the door (even though I had an appt scheduled). I was told 6 weeks prior to the wedding would be plenty of time for my alterations so I called and scheduled my first fitting months prior and they put me in for early June (my wedding is at the end of July). When I went for my fitting the seamstress was nice and pinned the dress. When I went to the front to schedule my 2nd fitting they were complaining at the desk about how busy they were and how they had no time and were so busy. LONG story short my dress was given to 3 different seamstress who all complained about eachother and then I had to go to one of their houses for a fitting because they could not schedule me at the shop because they were too busy and the house was NASTY!!! My dress had a stain on it and was covered in dog and cat hair. The house was so dirty and the smell was awful!! How awful to know that is where your dress is being altered and there was a room full of other dresses from the shop that were also being done in the house. Terrible service!!! Don't trust them with your dress. They start off nice when you are originally shopping and then once you give them your money they treat you like crap!! Please from one bride to another do not go there!!
Nicki, We have corrected the situation with the seamstress and your experience will not be repeated. We appreciate all your comments and have definately learned from your situation. Congratulations and we wish you the best.
I was so happy the day I found my dress after looking for 6 months! The staff was so friendly and helpful. The second time I came to the store without my mom for a fitting, I was not given the same treatment and was put in the basement were the lighting was terrible. The next trip I brought my mom and was given wonderful service again! Kind of strange but all around a pleasant experience.
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Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|Allure Bridals||Kenneth Winston|
|Allure Couture||Maggie Sottero|
|Anjolique Bridal||Mori Lee by Madeline Gardner|
|Blue by Enzoani||Sottero and Midgley|
|Bonny Bridal||Unforgettable by Bonny Bridal|
Kathryn's Bridal, Dress Shop & Invitation Studio
Kathryn's Bridal & Dress Shop is the area's premier bridal, special occasion & invitation destination. Our outstanding collection, personal service & attention to detail is what every woman expects & deserves. Our beautiful location will enhance your experience, & we look forward to assisting you.
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2011