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4076 West Maple Road Bloomfield Hills, MI | (248) 646-6700
| www.leesspecialty.com
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Lee's Specialty 5 of 5 1 16

16 total reviews

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Results 1 - 16 of 16
  • 1
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The Knot Member 2008
Wedding: 6/1/2013
verified review
Exceptional Quality & Service posted 8/5/2013 (modified 8/5/2013)

I worked with Anne at Lee's Specialty and her expertise & service was exceptional. I visited close to 8 times to pull together the perfect stationary set for our wedding and Anne helped me every step of the way. She paid close attention to our budget and wedding style and helped us create the perfect invitations & stationary that were simple and elegant and timeless. Each of my orders were delivered in or under the promised delivery date and were done perfectly the first time. I not only went to Anne for our Save the Dates & wedding invations, but my mother in law also used her services for my bridal shower invitations & stationary as well as rehearsal dinner invitations. All were beautiful.
I would absolutely recommend Lee's Specialty to any bride or bridal party who is looking for personalized care & service.

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The Knot Member 2012
Wedding: 8/31/2013
verified review
Love Lee's Specialty! posted 9/23/2013

I absolutely LOVED working with Michelle for my wedding invites! She had great ideas and suggestions. She is friendly and kind. I cannot wait to design my stationary containing my new name with her!

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knm0505
Wedding: 10/13/2012
verified review
LOVE LOVE LOVE! posted 10/28/2012

Lee's is the best. So helpful and patient. Spent many hours in there designing my invites, menu cards, place cards etc., and the ladies were so helpful. Great selection, great customer service. Highly recommend.

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AmandaMisch
Wedding: 11/28/2013
verified review
Nice but Expensive Invitation posted 1/6/2014 (modified 1/7/2014)

We went to Lee's hoping they could help us find traditional formal wedding invitations. After going through a million books (they have lots of options) We ordered what we thought were traditional invitations, however, when the came in, they did not include an inner envelope. When we asked why inner envelopes were not included they informed us that because the invitations were black (for a black and white wedding), they were considered non-traditional and therefore did not come with an inner envelope. In my opinion, this is the reason you come to a Specialty shop like this, to be helped through the process and be informed of nuisances like 'black invitations are not traditional and will not include all the pieces of a traditional formal invitation'. I could have just as easily ordered the same thing online but I expected more personal service from a professional invitation shop. Overall, the invitations worked out fine but was disappointed with the service.

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ljc13
Wedding: 9/1/2012
verified review
Excellent service posted 10/3/2012

Lee's did both my wedding invitations and rehearsal dinner invites. I was extremely happy with the final product and their service. There was initially a mistake with the actual wedding invitation (miscommunication) and they called the company right away and had them reprinted and no extra charge. My invitations were one of my favorite things about my wedding!

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flmich77
Wedding: 5/26/2012
verified review
they rock posted 6/12/2012

Lee's customized my invitation.

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whodat64
Wedding: 5/5/2012
verified review
Invitations posted 5/22/2012 (modified 5/22/2012)

Shopping at Lee's was a nice experience, especailly meeting the shop greeter, the uber-soft dog although I cannot recall his name. We had some concerns with the font on the proofs, but that was handeled quickly. We were pleased with the outcome.

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AlysegSchwartz
Wedding: 11/12/2011
verified review

I worked with Lee's Specialty to pick out my wedding invitation, shower thank you notes, wedding thank you notes, wedding place cards, rehearsal dinner place cards, wedding program, and wedding menu. Not only was their service great, but they also helped me to make wonderful choices. They are truly professionals that help you every step of the way from formatting to fonts. I couldn't have imagined having an easier experience picking out all of these important items for my wedding! The staff is always available to answer questions and has so much patience for those indecisive customers like myself. You can't go wrong with Lee's Specialty!

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alethea22
Wedding: 12/31/2011
verified review
WORST CUSTOMER SERVICE EVER and WATCH OUT FOR HIDD posted 10/26/2011 (modified 11/4/2011)

I strongly recommend finding another invitation shop - as dealing with them was one of my worst experiences. First - we went in there with a very specific budget and spent a lot of time picking out an invitation that we were told fit that budget - and we were initially very pleased with the selection. I was directed to come back (without the groom) to place the order, as the process can be quite timely, but good news was that I could spend the interim time getting addresses in the appropriate format so that we could have the envelopes addressed via machine calligraphy. After I returned and spent several hours selecting the wording, font, etc. for the invitations - I was told they THEY had made a mistake in the invites and I would be charged an additional couple of hundred dollars. The clerk helping me had the nerve to tell me that I should have known - and I had bought them when we initially went in THEIR mistake would have been discovered. They refused to honor their estimate, give us any discount, or even give us a break on the machine calligraphy. The latter was most upsetting, considering I just recently discovered that they have a free coupon for machine calligraphy if you buy your invitations there. Anyways, due to the all of the time we spent there and approaching deadlines we decided to place the order. We got the proof and were told to carefully check the language but thankfully I read all of the fine print (Lesson - READ YOUR PROOFS CAREFULLY) because they had totally mixed up the colors that we had selected. Finally, I received the invitations and we decided to go ahead and get the machine calligraphy (because you're supposed to get it free when you buy your invitations there - even though they don't tell you). So when I called to schedule the machine calligraphy I was told that "Good News the coupon is still good" but the bad news was that my envelopes were too thick for the machine calligraphy and I would have to pay almost $400 EXTRA to have hand calligraphy. So, I'm not sure why she said she had good news exactly!!! When I suggested that they should have told me this when I selected the invitation (since I told them we were going to have machine calligraphy) - she actually said we're not mind readers how would we know you were getting the machine calligraphy. My reply was you should have known because we told you we were going to have machine calligraphy and you gave us the instructions that we were to follow for our addresses. Honestly - I question whether they are telling me the truth after all of this. Long story short - the invitations are nice (but that's due to the vendor not the store) but we've already shelled out an extra $200 and still don't have them addressed. I would STRONGLY RECOMMEND GOING ELSEWHERE.

Vendor Comments

Customer service is our main goal, however, after 25 years, we are use to both working and cooperating with our clients. This relationship is very much like a marriage. It takes two to make it work. There is a great deal of detail involved in orderin...

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katiebrian2011
Wedding: 9/25/2011
verified review
Extremely Helpful posted 10/12/2011

All of the employees at Lee's Specialty were wonderfully helpful, professional and kind. They worked with me for hours finding the best invitations for the price and they were on top of everything, even ordering my invitations in not a lot of time. I highly recommend their services for all occasions.

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jess19363
Wedding: 7/23/2011
verified review
Loved Them! posted 8/12/2011

I told them I was looking for a classic 2 toned polka border invitation and they knew exactly which books to show me and the pricing fit my budget. They had exactly what I was looking for!

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The Knot Member 2007
Wedding: 8/20/2011

This shop has incredible selection--but so do a lot of places. They have something the other places don't though: people who really know and love invitations. They have great taste, know how to listen, and can really add to your conversation about invites. I am a bit psycho about my wedding invites, and I was thrilled to have someone who knew more than I did about my options! MICHELLE is amazing and was able to suggest things I never considered, research better ways to do things, and guide me through the whole process. For all this, I expected to pay a fortune (the cost would be justified!) but the prices are actually very similar to what I found online, doing all the hard work myself. SO HAPPY to have found this shop.

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FifthAve
Wedding: 12/10/2011
Excellent posted 5/17/2011

Michelle at Lee's Specialty is terrific. She always answered my questions, was helpful and had great ideas for our wedding invitations. The store has the best selections!

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kwillens
Wedding: 8/14/2011
Excellent, FUN service! posted 5/16/2011

I walked into Lee's in a complete fluster, having been let WAY down by another vendor within weeks of when we had hoped to send out our invitations. Despite the fact that the store was within minutes of closing, Michelle sat with me and my future mother-in-law as we described our predicament. We now have put in our order for our incredible invitations, and could not be happier with the service we've received so far.

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bella4446
Wedding: 2/21/2009
Outstanding posted 5/13/2011

Lee's is fantastic! Everyone there has such wonderful taste, and is incredibly helpful. They have an unbelievable range of options. My invitations were simply gorgeous, and set the tone for my whole wedding. I could not have done it without their help.

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kelel
Wedding: 12/11/2010
A Tremendous Experience posted 2/2/2011

The staff at Lee's Specialty in extremely knowledgable. They are detail oriented and tailored the invitation to my daughter's personality. Michelle, Lori and Solange were wonderful to work with. The cost was reasonable.

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Results 1 - 16 of 16
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Lee's Specialty provides 30 years of friendly service and professional expertise. Our focus is stationery, invitations, and gifts accommodating all preferences and budgets. When ordering wedding invitations, mention "The Knot" to receive free machine calligraphy for 100 envelopes.