55 total reviews
We used the Kokomo, Indiana location and the service was no good. It was always busy and never enough people working.
We were very unimpressed with the Louie's Tux Shop in Fort Wayne, IN at Jefferson Pointe. At our first visit they were very unfriendly, and we had to plead with them to let my dad just throw on a coat so we could decide which style we wanted (they wanted us to pick one just based on it hanging on a model!) After placing our order the next visit, the mistakes started. There was confusion on the jewelry, the shirt, and the bow ties. When I went with my groom to get fitted they never placed our names in line so we stood for an hour watching kids getting fitted for prom who had gotten there well after us. At the wedding the guys really struggled to keep their shirts buttoned as the jewelry was too small for the shirt holes. There was only one salesman who took good care of us, he was late 20s/early 30s, married, and blonde (wish we had gotten his name). All other employees/managers were either rude or unhelpful. If you have any other options for your tuxes, go that direction!!
We got all of the groomsmen's tuxes at this shop and they were absolutely amazing. The manager helped me pick out the styles that would go best with the theme of the wedding and it was great overall. We did have a problem the day before the wedding, one of the groomsmen was not able to attend our wedding due to a family emergency. We quickly called the tux shop and they said if we got another person in there by 5 pm that same day, they could have a new fitted tux by 10 am the next day. Everything was sorted out in the end and they did a fantastic job!
They were easy to work with and remembered us every time we came in. They matched the wedding colors perfectly. Great to work with.
I loved the tuxes and the great service that we experienced with them! And I love there great deals!
I loved working with this Tux Shop. They were very friendly and helpful.
Our Civil Union ceremony was held Sept. 2012, Our wedding party consisted of 1 woman & 5 men which 1 was from out of town. Louie's Tuxs treated our party like royalty they all looked Perfect & Great, Best Looking wedding party ever. Thank you Louie's for helping making Our Day Perfect!!!!!!!!
We used Louie's Tux Shop for the groom, father-of-the-groom, groomsmen, ushers, save-the-dates and the free wedding invitation promotion. In short, the level of customer service was paramount. I was a "long-distance" bride (about 16 hours south) and Leslie and Lisa both were great when it name to communication and attention to detail. They worked very hard and were flexible with my schedule and time constraints. We were extremely impressed with the quality of the tuxedos that were rented and LOVED that they also provided socks and shoes for the men (that way, they didn't have to remember to pack them)! Through Carlson Crafts, we were able to obtain our Save-The-Dates as well as our invitations and we were thoroughly impressed with the quality of both of the products. Overall, Louie's Tux Shop and Carlson Crafts made many of our wedding details stress-free and we knew that we could count on these companies to provide us with the type of service that we expected. We will certainly be using them again for the next event that requires their services!
The staff was always friendly and the tuxedo rental came with free wedding invitations. Although you pay up-front for the invitations, once the tuxedos are returned, you receive a check back. Our check was waiting on us when we returned from our honeymoon one week later.
Louie's did a great job in getting our invitations to us early as well as helping us pick out the best tux and color combo. When our tuxes arrived, they had ordered the wrong color ties but they were quickly reordered and in time for the wedding
Louie's Tux shop was amazing! The tuxes all fit the men perfectly, there were no problems at all. Plus, we got our invitations AND the groom's tux completely FREE!!! I would recommend them to anyone!!!
I used the store in the Erskine Plaza in South Bend and Mark was great to work with. My husband tried on his tux the day before our wedding and the color was not what we were expecting, but Mark and his assistant immediately were able to get us another color in my husbands size so that he looked amazing on our wedding day! Would definitely recommend their shop!!
They did an awesome job on the tuxes.
The perks of Louie's include a good deal on some cute invitations, free tux for the groom with 5 other rentals, and decent prices on tux rentals. They also have a number of locations and tuxes can be returned at any of them for your convenience.
I was not impressed by the fit of the tuxes at pickup. Only the groom's tux actually fit correctly on the Thursday before our wedding. The sleeves were too long on all the other jackets, the hems fell out of my grandfather's pants, and some shirts were even missing buttons. The problems with my grandfather's tux kept him from coming into town that day since he had to wait for his tux to be repaired that evening and pickup in the morning.
Go for it, but make sure your men go try them on first thing on Thursday to leave time for some adjustments and repairs.
We rented the tuxs for the wedding from Louie's and they were very helpful. They helped pick out the right color to match with the dresses and they stayed in contact about what still needed to be done. Service was excellent and the product was excellent as well.
Louie's was a good place to go for tuxes. We went with them mostly for the free invitations and the fact that they matched David's Bridal colors. They did a good job. Service was great in some locations, not so great in others.
The one staff member was great to work with. The other was a pain. Plus they gave the grooms father the wrong vest and tie.
They did great and our tuxes looked exactly like I hoped they would! Only downside was we had an appointment and still had to wait an hour before being helped
They made it super easy for me to choose my selections. Everyone there was so friendly and helpful!
We even bought our 6-month old son his tux from Loui's! :)
I want to say thank you to Kasi! She was absolutely wonderful and made the whole tux part of the wedding process seamless! We were planning our wedding from over a thousand miles away and had groomsmen coming in from all over the country and she made everything stress free and perfect! Several guys were down to the wire getting their measurements in and Kasi stayed calm and patient and got them all there dressed to perfection on the afternoon of my wedding! I am grateful for everything you did and all of the stress that you took from my shoulders! Thank you!
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awards and affiliations
- The Knot Best Of Weddings 2013
- The Knot Best Of Weddings 2011