133 total reviews
A limo was not in our original budget but I'm so glad we splurged a little! We chose to go without bridesmaids and groomsmen (mostly because of family size) and so we only needed to get 3 people in a vehicle at any time. In the very last minute, I decided to surprise my husband by renting the Rolls Royce sedan and it was a huge WOW factor! Our guests loved seeing us arrive at the reception in such a fun car and it was REALLY nice to have just a few minutes alone!
Our driver, Terry, was awesome! He was so kind, personable and friendly that it made the whole day a little less stressful. He'd done a test-run of our route the day before which turned out to be a life-saver since one of the roads in the park had been washed out. We'll definitely use the Rolls again for a special night out on the town!
everything was on time, the limo knew exactly where to be and when with no problems. She helped me in and out of the limo EVERY time. She was even assisting in photos!!! She provided water, made beer runs for the guys and pretty much did whatever we needed!
From the time I booked Motortoys, I felt confident that it was a vendor I could count on. They are very professional and timely. We rented the party bus which worked out perfect because of our large wedding party. If I need a limo in the future, I will definitely use them!
I liked Motortoys because they had a Rolls Royce offered to rent for the same price as other cars (like a Lincoln Towncar). They were also very accommodating when we had changes in our schedule several times and I never had to worry about their reliability. The driver also texted me a few days before the wedding to make sure I had his number for the day of if there were any issues or changes. The car did smell a bit musty (it was a 1987) and it made my dress smell after sitting in it, but other than that our driver was very polite.
The limo arrived at the hotel to pick up the bride and bridesmaids on time (a little early actually) and checked in with us. When we came down to leave the driver hadn't had the a/c on so the car was extremely hot. His driving was "jerky" to the point one of the bridesmaids almost got car sick and we were only in the car for about 20 minutes. He did get us everywhere we needed to go on time.
We rented a Party Bus that could hold 24-25 people. The bus was awesome! He was On time, fun, polite. The party bus was a god send on this hot day. We used it for many things the day of and had a deal where we paid for 12 hrs total. He took the wedding party for pictures then picked up out of town guest at the hotel so those people didn't have to try to drive to a venue in a town they were not familiar with. At the end of the night he helped us deliver flower and wedding gifts to our home. The entire process was easy and we felt it was worth every penny!
We did the stop the clock package and it was awesome! These guys took us everywhere the whole day and we even had some time left over! The driver was great and was on-time at every pick up!
Motor Toys is an awesome company! We have actually used them for multiple events which have all been a blast, and our wedding was no exception! We booked Motortoys for my wedding, and it was cheaper to rent them out for the whole day rather than a few hours before hand, so we did. But the cool thing is, we were allowed to 'pause' the time on the limo during the reception (which was 6 hours), and use those 6 hours for another night!
We rented the limo bus for our wedding, which was super classy and made us all feel like rock stars. Our driver, Terry, was amazing, he navigated through downtown Cincinnati with ease and got us everywhere on time! He was so sweet and totally receptive of where we needed to go and of our time line. Thank you Motortoys, and Terry, we will definitely use you in the future!
Very professional, on time, and easy to work with. Lynn was our driver and she was awesome! The limo was well taken care of and Lynn was even cleaning the inside at every stop. Great experience! Would highly recommend.
MotorToys was great at working with us on our wedding day needs and providing a great party bus. The bus was very clean (it included a bathroom) and had lots of storage space for all the bags we needed to haul with us.
While the bus was great, and the office staff was equally nice, the bus driver was just okay. She got lost, taking us 20+ minutes off track on the way to the ceremony (thank goodness we weren't late!) and then when we had 30 minutes still on our rental, she complained that we wanted to leave our things on the bus to take one more photo while parked outside of our reception venue. She not only complained, but gave my husband an earful while he was trying to get photos with his new wife. I found this to be very disrespectful and rude given we still had plenty of time left on our rental and it was OUR wedding day!
I would use them again, but will be cautious of the bus driver's attitude.
Our driver was so much fun and very professional and helpful. We chose the stretch Hummer and it was beautiful and so much fun. Reasonable price and very nice company.
MotorToys had great customer service from the start. The person who booked our reservation over the phone was excited about our wedding and expressed appreciation to be a part of our celebration. They took time to hear about my preferences and desires for the experience. They didn't hesitate to tell me about a pricing deal that they were running at the time, which saved us hundreds of dollars! The driver we had was classy and timely during each stop. He made me feel safe with cautious driving and skill. Overall, their successful and large business felt personalized every step of the way, making it an extremely comfortable experience.
Motortoys limos came recommended by a friend who used them for her wedding. The service was great, but what made the day and this company stand out was our chauffeur. I feel like he went above and beyond to make our day special. He was very curteous, helpful and humorous and he made our day easy!
I reserved a Limo from Motortoys for my wedding. The driver arrived on time to pick up the bridal party and take them for pictures at Mt. Airy forest. But from there on there were several delays which were not due to traffic but rather the driver's inability to maneuver the limo in Mt. Airy forest. I understand a Hummer limo has a limited turning radius, but the problems the driver had handling the vehicle showed a lack of experience and/or preparation to do her job. The resulted delays forced us to modify our itinerary so the groom's party could not have our pictures taken at the scheduled location.
Additionally, there were several functional issues with the limo itself. The stereo system did not work, so on a celebratory wedding day, we had no music. Also, the air conditioning system was not working in the passenger compartment (on a hot August day) so we were pretty hot. The driver was forced to keep the divider between driver and passenger compartment down so A/C could be pumped into the rear, but this wasn't really adequate.
I emailed Motortoys and after not hearing back for a few days, I followed up with my complaint. The company President, Tom, replied back in a confrontational manner. First by trying to discredit my claim, followed by another excuse, and concluded by saying it it's all irrelevant because the contract says they are not responsible for the issues we had. There was no apology or sense of understanding that a customer was dissatisfied.
We spent a lot of money on our limo through Motortoys and its unfortunate that their service is this poor. I'd not recommend using Motortoys service.
I would be happy to meet this customer with the limousine at Mt Airy Forest arboretum during normal business hours to demonstrate that the customer’s claim of “incompetence” is not true. If they (or anyone they know with a CDL) can get that vehicle ...
Our chauffeur Jeff was amazing! He was so attentive on my wedding day and always there when I needed him! Whether he was helping to hold my dress or holding my bouquet, he never missed a beat! I would definitely recommend Jeff as your chauffeur if you want to be carefree on your wedding day. The only negative part of using this vendor was with our other chauffeur Toni. She was extremely unprofessional and lacked the qualities it takes to be a good chauffeur. If you get her... run! The good news is that due to her poor service, Motortoys fully refunded the cost of that limo. I would definitely use them again as they obviously stand behind their business.
On my wedding day, the entire bridal party was picked up by a limo provided by Motortoys. The limo broke down a little over a mile from our hotel on the side of the highway and we were late to the ceremony location. My hairstylist had to turn around and come back and get us. This was not their fault, but instead of sending another limo to pick up the grooms party and wedding guests as planned, everyone was late and our guests had to get their own ride to the ceremony. On top of that, we had guests waiting until 2:30am to be picked up and taken home. Their original pick up time was supposed to be midnight. None of the drivers had anyone else's number to try and resolve the issue.
We did send another limousine, and we apologized and gave a refund. We were late at the end of the night because we helped the brides grandmother in her house when we took her home (as requested by the bride). She was elderly and used a walker - it...
I've got to say, my wedding day was perfect except for this aspect. Granted, the limo itself was amazing and a lot of fun to ride in, but unfortunately, our driver lacked the personality of a person in customer service. He tried to con me into writing down more driving hours than what he did in reality, complaining that his boss didn't tell him I was doing a "stop in service" during the reception. He said he never would have agreed to drive the limo on my wedding day if he had known everything. I gave the company our itinerary (in detail), but somehow the driver did not have that.. so I had to constantly tell him where to go at what time and who to pick up. It was a complete mess in my opinion. I would NEVER choose this company again for this reason.
Very professional & on time. We ran into inclement weather and our driver maneuvered us under an overpass to wait it out. Our driver was professional, safe, and accommodating to our Bridal Party's needs. The limo bus was brand new, clean, and well taken care of. Couldn't have asked for a better limo experience for our needs.
Motortoys overall was pretty good. We didn't care for the price that was added when we went over 30 minutes. Our limo driver was great though.
You can't go wrong with using motortoys at your next event! They did an awesome job for my wedding!
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Cincinnati and Dayton Finest Limos and Party Buses
Greater Cincinnati and Dayton's largest Garaged Fleet! 30 vehicles to choose from. More positive reviews than any other limo company in the area, and "Best of" winners in 2011 and 2013!
- Price Range: $$
- Type: Group Transportation, Limousine, Other Transportation Ideas
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2013
Motortoys Limousine Service's twitter
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