53 total reviews
Hello all! My name is Jessie, I just got engaged a week ago. I went to Norman's Bridal only to look for Bridesmaid dresses. But after everyone was SO incredibly nice to me, I wanted to try on a few dresses. They helped me so much the whole time, they were patient with me, and made my experience absolutely WONDERFUL!! I had confidence in trying on my dresses and felt like my self-esteem was being boosted! It was incredible! The dresses are amazing, and although for some (like myself) may think they're a bit pricey, it is SO worth it. You truly feel like they care and want to make your big day just as special as you do.They work with you so well on everything! I would definitely recommend Normans Bridal over ANY other bridal store. They're fantastic!
My bridesmaids and I mapped out a day of wedding dress shopping at three different bridal stores, and Norman's by far had the best selection, service and atmosphere. I found the perfect dress...and the best part was the price of the dress was well below my range! I shopped at the Springfield, MO location, but there's also a second location in Lebanon, MO. My experience was so good that I also ordered the tuxes from Norman's also. Brenda is the owner, and she personally helped me select the dresses that was my style, helped me try them on, was on her hands and knees helping me with the dresses, and she's the owner! My dress had a sash with it, and I requested the sash to be a different color, and Brenda made it possible. I felt very special that I received the highest attention on my special day. I would highly recommend shopping for your dress at Normans!
Normas Bridal was wonderful. I felt like a princess when trying on dresses.Their consultant, Kathy, was so nice. She listened to what I was telling her and took the time to "get my sense of style". She had the perfect dress for me! The dresses that she pulled were spot on!!
I had such a wonderful experience that I decided to use them again for my bridesmaids dresses and for all of the tuxes. I would recomend Normans Bridal to ANYONE! :) They were GREAT!!
I live out of state and come here for school. I got engaged over the summer and couldn't wait to come to Normans to look for a dress. Unfortunately my experience was not the one I had in mind.. The customer service here was very pushy and I knew I was just another commission check by the way the consultant constantly tried to push me to buy a dress... She bashed the other bridal shops in the Springfield area talking bad about them when she asked me the other places I had been. She kept trying to push me to buy a dress from there and it felt overwhelming in my mind! She told me I tried on so many dresses there I should be able to pick but in my mind this is my special day and I don't want to pick the wrong thing... I began to feel like I was waisting her time because she was obviously working for commission (by the way she was pushing the sale on me). In my opinion customer service makes a business and any place that just sees me as a dollar sign does not have my over all interest in mind. Normans did not make me feel happy to find my dress I walked out angry at the staff. The consultant I had also put a bodice on me and said I could buy it then came back after she confirmed the sale and said I couldn't buy it??????! Why did she put it on me???????
The moment I stepped into Norman's bridal, I was impressed by the decor and the way the bridal shop presents its self. I truly had an amazing experience at Norman's! I browsed and checked out a few other bridal shops prior to coming to Norman's (including the Wal-mart of wedding dresses, David's Bridal). Their prices are pretty competitive with other shops that carry designer dresses, but quality is very apparent at Norman's. The bridal consultant who assisted me was very professional, friendly, patient, helpful and accommodating. She didn't make me feel like a nuisance or just another number. The staff there treated me like how every bride deserves to be treated when selecting their wedding dress, like a princess. I never once felt pressured to make a purchase at the shop, like I experienced before. I purchased both my beautiful and timeless Mori Lee wedding dress and matching veil from Norman's. My sister and I can't say enough good things about Norman's! Plus, I always recommend the shop to any bride I meet! I view wedding dress shopping to be very similar to dating. You kiss a couple of frogs before you meet your prince. Norman's was my prince! :)
Normans Bridal made my bridal experience an absolute blast. They were professional, organized, and always very friendly. From the moment I went to try on dresses that first time, through all my fittings, to when I finally picked up my dress to take home for the big day, they made me feel like the most special bride. I found my gown and all the accessories at Normans which made everything much easier. They have a wonderful selection for any style. I was also lucky to find my bridesmaids dresses there as well. We never had any problems at all. They were on top of everything, and I never had to worry about anything. I'm just sad it's over! Thank you Normans for helping to make my big day so special! I would definitely recommend Normans to any bride!
Normans has always been my go-to destination for anything beautiful and elegant! They're service is outstanding and they won't stop until you've found the perfect gown! Everyone welcomes you and you feel like a princess getting the royal treatment! I wouldn't dream of going anywhere but Normans! One piece of advice I can offer is to be direct about your price range and don't waver, it can be very hard to say no once you try on a dress over your budget.
I loved it! The girls were more than excited to help they had a good selection and a very vintage -y feel. Perfect and keeps it local :)
I was very pleased with my entire experience at Norman's Bridal. The employees are very skilled at what they do. The service is incredible; they will go out of their way to make your day as special as it can be. The one thing that I was most pleased with was that they worked within my budget. They didn't push to make me spend more than what I could handle. I really appreciated their respect for my budget. I would recommend Norman's Bridal to every bride. They are, in my opinion, the best choice for buying a wedding gown.
Love my dress and loved the options, but as for the service-highly disappointed. They would tell me that my dress would be ready, then next time I went in it hadn't been touched and the worker said 'oh we didn't say it's be ready' this happened multiple times. Also, made appointments for the try ons and then was left waiting for service for half an hour and no mirrors were open. It was by far the most stressful part of my wedding.
I found my wedding dress today with help by Katie. She was awesome and patient. I am looking forward to having my dress come in soon. I LOVE LOVE my dress!!!
The dresses are beautiful! I bought my prom and wedding dress here. The associates are great. But, the management is terrible. They are rude and don't care about their customers. If you have a problem you might as well just give up on Norman's doing anything to make it better. I bought my dress for my October wedding at Norman's. I scheduled my first dress fitting on a Saturday morning. I didn't want to drive to Lebanon due to time, so I had my dress moved to Springfield. I live in Kansas City, so drove all the way down specifically for my appointment, which they scheduled for 9 am. When I arrived the store was locked and closed. I called the store no one answered, so I called the other location. They told me the Springfield location does not open until 10 and that the lady who does fittings usually doesn't get there until 11 am. If I had known I could have kept my dress at the Lebanon location and did my fitting there, but now my dress was locked in the Springfield location. I explained my situation and they just said, "Oh well". I had to get back to Kansas City, so I had my dad pick up my dress so I could get it fitted elsewhere. When he got there he asked what they were going to do to make the situation better since now I had to find someone else to alter my dress on top of paying for the gas to go to Springfield and back. Their response was that it was a "human error". Which they kept repeating as my dad tried to figure out a way to remedy the situation. This was the manager speaking, not an untrained associate. When I got my dress I checked that everything was in the bag and in one piece. I found a run in my lace on the bust area (I bought the dress new). My dress came with a flower, but I chose to buy a beaded belt instead. I guess in their minds that meant they could keep the flower (that I paid for) to sell in the store later. I called to have my flower returned. They acted like they didn't know what I was talking about, but finally agreed to send it to me.
do not like stupid questions just to use a site
Norman's offers the perfect environment for trying on bridal gowns--it is a cute, updated shop. They have a HUGE variety of wedding and bridesmaid dresses, and do a great job of staying within your budget. My consultant, Katie, was a gem to work with. She was so kind, patient, and helpful and I am appreciative for the service that she provided. I would not recommend anywhere else in the Springfield-Branson area. Don't waste your time at David's Bridal :)
I went to Norman's indoor tent sale just between my other appointments and ended up finding my dress there. Not only do they have an amazing selection, but these girls helped me, during a tent sale, as if I had set up a personal appointment. Not only that, but there wasn't just one girl helping me, there were several, and everyone was so sweet and encouraging and amazing. I LOVE NORMAN'S!
I purchased my wedding dress at Dash for the Dress at Norman's Bridal. What could have been a chaotic event, was a fun, enjoyable time. The staff was wonderful even though they were denched from the rain. Elizabeth was especially sweet and helpful. I have also shopped for prom and homecoming gowns and have never been disappointed in the quality of gowns or the service! Thank you Elizabeth and Norman's Bridal!
Normans was great! I believe they have quality dresses for fair prices. And added to that, amazing staff. My consultant was LIZ and she was phenomenal.
After trying several wedding dress shops in Springfield, I found the dress for me at Norman's this past December for my October 2013 wedding. The different styles of dresses they have there is amazing! The staff is always been so kind and makes you feel so special the second you step foot in the store. Brenda the owner goes above and beyond in customer service and wants the bride to feel beautiful and special each time she is the store. I have had many dress fittings to make sure the dress fits perfect and Norman's never ceases to disappoint! It is a fabulous store with fabulous staff! My mother even bought her mother of the bride dress at Norman's! A one stop shop :) Thanks to everyone at Norman's for making everything perfect!
I would like to personally recommend and thank everyone at Norman's Bridal (Springfield) for the best experience ever. Thank you Shanna and Katie for all your help. Everyone was super nice and supportive on every decision I made. I love the environment and the customer service is top notch. Unlike other bridal shops in Springfield...I felt special every time I went in. Thanks so much!
I was blown away with the customer service that I received here. They made me feel special and like I was the only bride in the room. Beyond the customer service they helped me find the perfect dress for my big day, and also my rehearsal dress and wedding shoes. I could not have asked for a better experience and I would recommend anyone to go here over and over again. By far the best selection of wedding dresses and the best place to go around here. Trust me, I think that I went to every dress shop that was available! Also, I purchased all of my bridesmaids dresses from here and every experience I had, at both stores mind you, was never disappointing to me. They went above and beyond every time.
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Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|Bliss by Bonny Bridal||Mori Lee by Madeline Gardner|
|Essence Collection by Bonny Bridal||Sophia Tolli|
|Justin Alexander||Unforgettable by Bonny Bridal|
The experience of a lifetime ...
Centrally located, both Normans Bridal of Lebanon and now Springfield are easily accessible to brides from all areas of Missouri. Each store has their own unique atmosphere and selection of designer brands and exclusive private label merchandise showcased in a chic, elegant setting.
- Type: Alterations, Bridesmaids, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2013
Normans Bridal's twitter
More homecoming/prom just arrived! fb.me/6YHihSe79
Do you need bridesmaids gowns? We can make it simple, you pick the style and color and we will do the rest. Most... fb.me/2jp5qGPiV
Another gorgeous back, there are too many to count. This dress is now available in Lebanon.
You asked and we listened! This gorgeous gown is back in stock today! fb.me/20y0iiHDl
Second Annual "Dash for the Dress" Wedding gown sale is quickly approaching. October 4th, 9-6, Springfield... fb.me/79ToBTbM3