16 total reviews
the cake was a little different than was expected, it was not sitting on the stand I paid a deposit for, and for our anniversary cake all my emails bounced back. The value was good and the cake overall tasted good, but I guess I got what I paid for. I was expecting a lot better.
THEY SCREWED UP MY CAKE! We had an amazing tasting...loved Hope and was impressed with Jim. Hope and I discussed our cake. Day of wedding...NOTHING LIKE WE ORDERED! Complete 180 than what we discussed. We were supposed to have special effects (dry ice and LED lights)...nada. It was a simple three tier cake and nothing like the design we discussed. Our guests even said to us, "I thought your cake was going to have special effects?" And to top it all off, I can't get a hold of them about refunding the charges. I tried my credit card company, but since the cake was "consumed" I can't dispute the charges. UGH.
Great tasting cakes wonderful prices need I say more. I would like to thank Hope from Pandaisia for providing a great cake for my wedding, not only was my cake gorgeous it was even more delicious so thank.
After having settled with a particular bakery my now husband and I had a change of heart. We wanted a home-made-feel cake; our venue suggested we contact Pandaisia. We looked online and their website described exactly what we wanted: a cake made from scratch! Since we live in Texas, we made sure we had and appointment for a tasting. Unfortunately it never happened! There was a problem with their system and our appointment got cancelled and they were unable to re-schedule. We decided everything four days before the wedding, over the phone! We ordered a bridal cake, a groom cake and cupcakes for a cocktail party the day before the wedding. I was a bit skeptical but everything turned out delicious! The cinnamon cupcakes are to die for, they were my favorite! My husband’s favorite was red velvet cake with cream cheese filling (which was his groom cake).
After more than 9 months planning our cake design they (Hope) totally blew it. She sent incompitent staff and they ruined the cake so badly that we did not even pass any out. Ordered a dessert display in addition to the cake and that too was a joke. Would never use again, that was her one chance.
First off, the price CAN NOT be beat! And I've seen pretty awesome cakes from their facebook page. We tried something out of the box, totally NOT a wedding-type cake and we were pretty disappointed with the look. It looked like a birthday cake for a 10 year old. BUT, it tasted great so maybe it was our fault for not going with a more traditional cake, but $115 for 100 people, you could not beat the price!!! (we got bottom 2 layers fake, cut the top and the rest was a sheet cake) Would use them again for sure!
Chef Jim and Hope are the 'Cake Boss' of Tampa Bay! They created a masterpiece for our cake and it tasted better than it looked! Everyone loved the cake... Even going as far to asking who made the cake! They even made a groom's cake for us last minute! Thank you Pandaisia!!!
Pandaisia cakes saved us alot of money. We were going to go with a lady in our small town because she was cheaper then publix, but then we met hope at pandaisia and we were able to get a fondant cake for what we had budgeted to pay. The cake came out nice and was good, she also did the grooms cake. Overall we were satisfied.
Hope was great at cake design. Our cake was better than I could have hoped and everyone loved the 3-D design. We had a cookies and cream layer and an apricot layer--both got rave reviews by everyone!
I will use them in the future! Great job!
I found out about Pandaisia LLC through a Bridal Expo and a mutual friend. I set a cake tasting and love the cake they provided in the tasting. I loved the cake so much I paid it in full all $798.75. Upon exiting the tasting Hope Bott agreed to send me pictures on what my mini cupcakes would set on. I phone texted and email Hope and she never responded in a timely manner. The last email I sent to Hope she directed me to their website. I did not like what I saw. I did not like the pictures or the service. I cancelled my wedding Cake service and phoned Hope. Hope stopped returning my phone calls and stopped accepting my emails. Hope passed me off without saying a word to Kathy H in there accounting department. I cancelled the cake service March 12, 20112 and I have not received my money since and it’s July 29, 2012 I have contacted BBB accreditation, and there company keeps stating that law enforcement is investigating my file. The statement that Pandaisia keeps sending is FALSE. There accounting department emailed me on May 04, 2012 stating they would send me a check certified mail and it was NEVER received. I sent certified letters and the moved and one address was even false. I type all of this to say be Warned because this company is not accredited and will rip you off.
I met with the female owner of this business and was very pleased with her presentation so I paid for my cake in full on the day we met. She promised to bring the cake and set it up on the wedding day.
On the wedding day no cake,no show,no call. after the wedding i called her, when i finally got her she said if i did not call her she would ot have known that her cake delivery guy did not show up. She claimed he was Awal and she have to go track him down. Never trust them.
Hope made sure we had the cake for us!! She sent a few different sketches before we got the one we wanted!! It tasted and looked amazing!! HIGHLY RECOMMEND
Well, I was so excited about my extreme wedding cake and had it all squared away early. The wedding day came and I was a little nervous about making sure it would show up for the wedding. Well it showed up but without the stand and without the elaborate topper. Come to find out they said I still owed money but I paid what was owed and had the receipt and no one said anything to me about it. Luckily my venue was able to help and had a cake stand and used flowers to add on the cake for the missing cake topper. I was so excited to work with this company but now I look back and it makes me kind of sad that this happened.
I read the other two reviews on here and my experience could not have been more different! I used Pandasia for my bridal shower cake, rehearsal dinner cake, wedding cake, and my ceremony and reception decorations.
Working with this company, specifically Hope, was really excellent! I truly cannot say enough great things! Our cake was very affordable but also delicious! Right from our first tasting, we knew! They were friendly, professional, and really cared about making all of our wedding dreams come true. They even threw in the rehearsal dinner cake for free!
All of the cakes were beautiful and very delicious!!! Additionally the ceremony decor and table centerpieces were rented were not only gorgeous but fairly priced. Hope even set up some extra decortations that I had purchased and set aside. She really went above and beyond.
I would use Pandasia again for events in the future and for cakes. They were such an excellent vendor. Phone calls were promptly returned and they were often in touch with me too to ensure that everything would be as we wanted it!
Again, they were beyond amazing in every aspect!!!
My husband and I got a "black Friday" deal from Pandaisia. They really gave us a lot for the price. We paid $275 for a fake 5 tier cake, 5 sheets cakes and 5 mini gluten free cakes and grooms blueberry pie. My only complaint is that we did not receive the rented cake base from them and I think they delivered the wrong cake. The cake that we ordered was very similar but not quite the same.
The cake was delicious and beautiful. My guests loved it.
What was dissapointing was the service. Phone calls not returned, our grooms cake never arrived at the wedding and even up until the last minute, the person in charge did not know the specifics of our contract.
Report Abuse Policy
If you have any documentation proving it false, please send it to [email protected]. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Thank you for reporting your review.
Our policy is to only take down reviews that contain spam, explicit content or are proven to be factually false; we cannot dispute a bride’s opinion. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.