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Pazzobello

509 1/2 1st Ave NE Minneapolis, MN map | (612) 825-8700
| www.pazzobello.com/
Pazzobello 3 of 5 1 2

2 total reviews

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southafrica2011
Wedding: 9/29/2012
verified review
frustrating posted 3/9/2013

I am glad that my wedding flowers arrived at my wedding and reception sites, and they were pretty given what showed up. However, I am concerned about accountability and professionalism of the company and feel I have to pass this information on to others. There was a specific flower of sentimental value that was supposed to be included in my altar arrangements that was not...$25 PER flower for 6 of them. I was told that the flowers were in a truck accident and that they would be replaced with artificial ones, and I totally understand some circumstances are unforeseeable. I was then promised I could keep the artificial ones as a keepsake, but they did not appear in the arrangements either. The explanation that was given after I contacted the company after the wedding was that they "did not look good" once mixed in with the real flowers. It has now been almost 6 months since my wedding, and I have not received the promised artificial keepsakes (or a check for a portion of the cost refunded that I gave as another option to help me feel satisfied). There have been numerous emails, phonecalls, and alleged attempted deliveries of these flowers by a courier who apparently never gets the items to where they are supposed to go. I have been very patient and forgiving and hoped the situation would finally be resolved to my satisfaction, but it has not. Thus, out of all my stellar wedding vendors, Pazzobello is the only one I would not recommend to others.

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malisaann
Wedding: 11/6/2010
verified review

We used Pazzobello as our wedding florist because honestly, they were the cheapest of the ones I looked at. I wasn't very picky about the flowers and we were only using them for the bride and bridesmaid's bouquets. I showed them a picture of what I wanted, which was a bouquet with orchids, peacock feathers and a lot of greenery. I provided the peacock feathers so that reduced the cost as well.

When the bouquets were delivered on the day of the wedding, I was very pleased with how the bouquets turned out even though they were a little bit different than the picture I had showed them. But like I said, I wasn't pick and didn't give them a ton of direction so they did a good job with the information they got from me.

The only complaint I would give is that the ribbon on the stems of the bouquets was wrapped kind of loosely and didn't look really clean.

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