163 total reviews
Pearl's Place is fairly easy to find, just off a major highway and open seven days a week. There selection is ginormous and their attendants are friendly and know their stuff. They have decent prices, are willing to negotiate and alterations are included in the price. However, they are always busy! Be prepared to spend the better part of your day there!
Pearls place has the largest selections of wedding gowns. They were friendly and professional!
Michelle at Pearl's Place was such a wonderful help! She helped me find my perfect dress that I have been searching high and low for. The store was getting ready to close and she did not care, she helped me anyways. We did not feel rushed by her and I was finally able to say YES to MY dress! She accessorized it perfectly and I loved everything she suggested! Thank you so much Michelle!!
I used Pearl's Place to purchase my bridal gown and bridesmaids dresses. While my dress shopping experience was wonderful--the associate helping me was fabulous and the selection was ample--the alterations process was absolutely HORRIFYING.
We've all heard the saying "you get what you pay for," and Pearl's Place's "free" alterations are just that--WORTHLESS. For starters, I had to shell out $40 for cups to be sewn in my gown with 2 stitches. LITERALLY. Two. Stitches. I also had to pay another seamstress in my hometown to reposition the cups, as the Pearl's seamstress did not even measure/pin the cups in a position where they'd actually support my B cup boobs. Annoying? Yes. Deal breaker? No. I was still optimistic about how my sister's MOH dress would turn out, despite the not-so-stellar reviews I'd heard more than once about alterations at Pearl's. My other girls opted to have their dresses altered closer to home--thank GOD.
I should've realized something was wrong when the lady taking my sister's and other maids' measurements rushed through and did not even bother to position the measuring tape where it should've been for accuracy. I'm not a seamstress, but my mom has sewn for the better part of her life, so I know my way around a measuring tape. My sister is at most a size 7--however, the associate helping us insisted she needed a size 10 gown. No big deal--we figured the dresses ran small and it was better to have more than less when it came time to alterations. As we suspected, the dress floated on my sister. Not a problem--that's what "free" alterations are for! Not so much. The seamstress did not even measure as she freely cut the dress and pinned it to "fit." Two weeks later, it was time to pick up her dress. When my sister tried it on, it was so ill-fitting, it was border-line obscene. Her boobs were literally falling out, and the bodice was so tight it couldn't be pulled up to the correct position. It was bad. When I calmly told the seamstress that the dress wasn't going to work for my Catholic wedding, the seamstress proceeded to try and convince my sister and I that "this was the way the dress was supposed to fit" and that it was a "sexy dress." Sexy? Maybe. Hooker? NOPE.
Despite my blunt nature, I am not one to cause a scene, so I quietly asked to speak with the owner. When she came, she tried to convince me of the same thing--it was the way the dress was supposed to fit. Long story short, we ended up having to the take dress to another seamstress near my home. She had to completely disassemble the gown and take material from the lining and shawl just to have enough material to fix the disaster of a dress. Did I mention this fiasco occurred about 3 weeks before my wedding?
All that being said, I would still recommend Pearl's Place for their selection--they have a great range of options from affordable to high-end, and most gowns are available to try on in-store. However, their customer service on the alterations end is horrible. Trust me, it's worth it to pay someone else to alter your dress(es). They also do not take appointments--it's first-come, first-serve, which is pretty inconvenient if you are traveling from out of town. To have a shot at getting served the day that you want to go--you'd better show up at least 2 hours before opening.
If you're looking for a "say yes to the dress" experience, where you're pampered with wine and cheese, Pearl's Place is not the place for you. If you're looking for great value a place that is budget friendly, definitely come here. I've been to Pearl's Place in the past for a couple of bridesmaids dresses. When it was my turn to get married, I knew this was the place to go. Not only did I order my dress here, but my bridesmaids dresses as well. Free alterations were included in my gown and my bridesmaids dresses. A 20% discount is given for out of town bridesmaids, who can't take advantage of the free alterations. Michelle was the one who helped me pick out my dress. She was friendly and super helpful. It helps to go with some ideas in mind and how much you want to spend. She picked out several dresses to try on, and I ended up going with the 2nd one that I tried on. I didn't expect that finding the one would be so simple. Because they offer such great value, the store can be quite busy, be prepared to wait. I recommend avoiding Pearl's Place on a Saturday. Go during the week if you want faster service. So, if you're looking for a place to save money, and you don't need the princess treatment, I highly recommend Pearl's Place. My dress was $400 under retail price, and I saved money with their free alterations. Another budget saving tip: only get your dress from Pearl's Place. Their accessories are highly marked up. You're better off getting accessories such as your veil and sashes online from vendors on Etsy.
I was not going to post this, in fact I was not going to order a gown as my wedding is over a year away. I live out of town and in New Orleans. I went to Pearl’s Place to pick up my bridesmaid gown, which they altered. Every time I have been in the store everyone is so friendly. If you try on bridal gowns, they help you into a gown and help you take it off. No other store around them and there a few within several blocks give that type of service. I also was amazed at their very fair pricing. One of the bridesmaids in my bridal party received her dress and it was three sizes smaller then she needed as she was now pregnant. One of the owners, Elaine, explained that they could order another dress quickly but could not return the original dress, but they would give her a discount. They received the dress in two weeks, which is amazing and we will walked down the isle and all looked great. So I ordered my wedding gown there. I also live in New York and have visited all of the stores that you see on television. No store was as professional and helpful as Pearl’s Place. I now apologise for my grammar and English as I am from far away, but I really want to praise Pearl’s Place. I also suggest that when you are bridal gown or bridesmaid shopping you need to visit that store. I would gladly give them ten stars.
My mom (mother of the bride) purchased her dress from Pearl's Place, even though I had no intention of purchasing any dresses here because of past experiences there, it was the only place that carried the designer that she wanted. The dress came in and they obviously did not order the proper size for her measurements because the dress was very tight and uncomfortable. My mom would like to be able to breathe in her dress! The person helping her proceeded to ask her if SHE WAS GOING TO LOOSE ANY WEIGHT?? And also offering some sort of girdle as if she wanted anything to make her even more uncomfortable in the already very tight dress. By no means is my mother overweight and had not gained a pound since she was measured for the dress. The dress could not be taken out as the type of lace that it is made out of could not be altered. I just can't believe the audacity! You don't alter your body to fit in a dress, the dress is supposed to be fit for your body. How unprofessional!
After searching and trying on gown after gown, we decided to go to Pearl's Place in New Orleans and thank goodness we did. I found my dress within 30 minutes of being there. Melissa helped us and was so helpful. We went on a Saturday, which is their busiest time. If you go right when they open at 10am, like we did, it's not too bad. We were in and out with an hour. I was told my dress would take up to 6 months to come in but it only took 4! They were also so helpful and friendly when I went to pick it up!
Seriously the worst customer service I have ever experienced. They ordered the wrong dress, were extemely rude about it and continously blamed it on us. They refused to exchange the dress, even after we offered to pay a $50 rush fee. There is a reason these people have so many terrible reviews. Please do yourself a favor and look elsewhere for your special day. We're wishing we would've listened to the bad reviews.
I got my bridesmaid dresses from Pearl's Place. They were very friendly,and did free alterations. Every time I would go or call the store they would help me with any question or concern I have.
LOVE this place!! Found my PERFECT wedding dress at this store. The ladies that work here are fantastic & willing to help the best way they can!! I would recommend this place to anyone!! I had so many compliments of my dress! This place is also reasonable for prices!
I waited until 5 months before my wedding to get my dress. The staff was patient and quick to ensure that the dress would be ready on time.
Ruth helped me find me dress, she had the time and patience to deal with me and my entourage and gave me her honest input (whether you want it or not you're getting it which is best in my opinion). I found the perfect dress with her help!!
Tena helped my mom find her dress and she tells you like it is but she is so sincere and hilarious!!! She definitely made our trip here well-worth it, and she helped my mom pick out a GORGEOUS backless dress that my mom never would have worn in a million years, but with Tena's convincing and contagious attitude my mom bought it and my mom looks amazing and gorgeous in that dress!!
They were all so so so friendly and helpful here! I highly recommend Pearl's Place!!!
Not to mention they do FREE alterations!! ;)
I bought my wedding dress and my bridesmaids also bought their dresses from Pearls. They are fairly easy to work with and have a friendly staff. The wait time on the other hand is crazy for alterations. On one of my 3 fittings I waited 5 hours and I arrived at 9:50 a.m. It's truly exhausting to sit and wait all day.
I'm not originally from New Orleans, but when I asked around, I kept hearing about Pearl's. They have an amazing selection and I really appreciated that the consultants do not work on commission. I knew that she just wanted to find a dress that I loved no matter if it was at my maximum budget. Of course with it being the pillar of Bridal shops in New Orleans comes the crowds. My experience on the week days was drastically different from the weekends. So, if you want to have a more calm and leisurely time, it is definitely worth taking off of work and going during the week. Also, alterations are included in the price of the dress!
They have a huge selection and are really good if you need a dress last minute, but I wasn't too happy with them. I bought my reception dress from them because they said they could alter it to fit snug to my body. It was a little loose around my stomach, but the seamstress refused saying it would mess up the lace. If that was the case, they should have told me in the beginning, and I wouldn't have wasted a thousand dollars on a dress that wouldn't fit properly.
They were the only ones that carried the Alfredo Angelo Disney collection in the city. They get too busy on weekends for their own good. I did not get my dress altered here because of past experiences. One of my BM was pregnant at the time and they ordered her a 14.. needless to say 3 months post baby she was back to her normal size with a huge dress.
Get ready for a zoo of a place!!!! But you will pay a few hundred less.
I loved everything up until alterations. They were very helpful in helping me select my dress, LiShon is awesome!!! After my dress came in is when I started having issues... Poor service on the fitting and alterations side. The alterations were poorly done, I was VERY DISAPPOINTED with the alterations, they TOTALLY ruined a beautiful gown... If you use this shop, have your alterations done elsewhere!!!
I purchased six bridesmaid dresses in October from Pearl's Place, the Alexia 892 in floor length. Being that I am from Ohio, and heard good things about this business, I placed a phone call order with one of the associates. Long story short, the dresses came in short and not the color I had seen from the swatch card. When I called to see if there was anything we could do(return them, get a discount on another dress), we received a firm NO. I was told that I WAS NEGLIGENT, this was my fault for not recognizing that they did not write the letter "L" after the style number on the receipt. I had already called Pearl's Place twice the day of the order to make sure the dresses were ordered in Long. I was heartbroken that my wedding is 4 months from now and I have to not only be out $840 but go find new dresses for my bridesmaids. The staff I spoke to that day (pretty much everyone there) was not willing to do anything to make this situation better. I was repeatedly told that it was my fault and they delivered the order that they were supposed to. Since that time and when "Elaine" saw how upset I was, she immediately apologized and tried to help in every way. I received a refund after the dresses were shipped back to help cushion some of the wedding stress that had become. Elaine was very helpful and nice. I encourage anyone that uses pearls place to see Elaine for a pleasant experience
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Gown Collections Available
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One of America's leading bridal stores is now on the World Wide Web. Pearl's Place - a Full Service Bridal Store is a vendor and source for every major bridal manufacturer in the industry. We invite all local area brides to view the absolutely largest selection of bridal designers in the region, in our store. Remember, Pearl's Place is one of the major bridal, prom and special occasion stores in the country.
- Type: Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2011