38 total reviews
Platinum Bridal Boutique is a beautiful dress shop with a spacious dressing room and family/friend seating area. This shop displays the dresses along the walls of the shop, allowing brides to browse through the inventory. This shop also carries a large selection of belts, hairpieces, and other accessories. The staff at this shop are very friendly and helpful. My only complaint is that the fit of the bust of my dress was not perfect during my wedding, although it fit well during my fitting at the shop (however, it is possible that I popped some stitches when I bent over shortly after putting the dress on).
I am so happy I found my dress at Platinum Bridal. Kathi and her team were so great from the very beginning. I looked at a few placed before and I never got that 'bride' feeling.. My mom heard of Platinum Bridal from a friend and although it was a little further away than desired, we decided to take the trip. From the moment I walked into the boutique, I was treated like I was the only bride there (we even got champagne!). Dawn went above and beyond to help me find the perfect dress. I moved to Texas before my wedding, so it was always tight to setup dress fittings into my schedule, but Kahti always made sure I was taken care of. During the appointments they always made sure I felt comfortable with the alterations. When I came home a few days before my wedding, I was a little nervous that it wouldn't fit and I'd be too tight on time, but it fit like a glove and I was able to take it home with me that day. I couldn't have asked for a better experience with Platinum Bridal. I HIGHLY recommend you getting your dress there, you won't be disappointed!
I am so glad that I purchased my wedding dress here. The experience was excellent, and Kathi and her team are second to none when it comes to customer service. The shop is immaculate, has an excellent selection, and we received personalized attention when shopping. My dress was altered perfectly, and Kathi was involved throughout the process. It is so obvious that she loves what she does, and that she wants all her customers to be satisfied with their purchase. Thanks, Kathi!
I cannot say enough wonderful things about Platinum Bridal! Kathi, the owner, helped me to find my perfect dress. It was such a wonderful experience, the boutique was beautiful and the service was outstanding. We didn't feel rushed and you could tell she really just wanted to help me figure out what I wanted. After choosing the dress we did all the alterations in house which was extremely convenient and Kathi was there to provide advice and help when needed. Platinum Bridal was a wonderful experience and I would recommend them to anyone!
My accessories consultant listened to the needs of my bride and she quickly gathered the perfect styles of jewelry and accessories for our wedding. We had the right colors and fashions for a perfect and unique look. Thanks!!!
I bought my wedding dress from Platinum Bridal and I couldn't be happier with my selection. The designer of my dress had a trunk show here so I was able to get my dream dress at a little bit of a discount. The bridal consultants were very helpful and always pleasant. I can't say enough about the alterations, they were simply amazing!! The boutique itself is beautiful and they have an amazing jewelry selection as well. I highly recommend checking this place out.
Without a doubt my dress was meant to be, the one downfall was it was just a bit too tight in my rib cage when it arrived. I was pretty devastated but they were able to let it out just enough so it fit perfectly! Kathy and Donna are amazing, you'll feel like you should be inviting them to your wedding. There are plenty of dresses to choose from and you will be very happy with your experience.
I heard about Platinum from a family member who had a friend that went there - and she raved about it. I have to say, they have a wonderful selection of gowns, and Kathi (the owner) was able to figure out what I was looking for before I even knew! I bought the 3rd dress I tried on! Kathi also oversaw all my alterations - they did a wonderful job on them. She is extremely detail-oriented, which is exactly what you want in someone in charge of your wedding gown. My dress fit perfectly the day of my wedding, and I couldn't have been happier with it.
My only complaint is that when you choose your wedding dress, it's a big life moment, and I was not offered champagne. Other reviews I've read mention how nice it was to get champagne at this salon, and my family member's friend also commented on how getting champagne made her "moment" feel that much more special, but it was never offered to me. It was actually kind of disappointing, especially since I'm not sure why I'm the only one who didn't get offered that "little extra."
The shop itself makes you feel like a million bucks when you walk in. There are a lot of dresses in different price ranges and knowledgeable staff. The owner, Kathi, helped me feel confident that my dress would fit like a glove when I was concerned about how alterations were going and she knew exactly how to fix what was wrong. Great bridal experience here!
I looked at several bridal stores in the Metrowest/central MA area and I knew when I walked into this store that I would find my dress here. The store is beautiful with large dressing rooms with huge mirrors and plenty of space to bring large parties! The staff are incredibly helpful and never pushy. They are professional, kind, and honest and have a great sense of what you are looking for in a dress. Their selection of dresses is the best I saw by far… they have great taste! And they are reasonably priced too! My mom and all of my bridesmaids found their dresses here too. The bridesmaids/mother dresses here are the best too. They do alterations right at the shop for the moms and bride and they did a fabulous job making mine fit just perfectly and they are very flexible with appointments. Their accessories are gorgeous too (bought my jewelry, sash, and veil here too after looking elsewhere). The experience overall was superb and I am so happy that I found the dress of my dreams at such a great store. These ladies are the best!
I went to Platinum and was able to find exactly what I wanted. I tried on 5 dresses and ended up choosing mine within the five. I had spoken to the owner before I went, Kathy. It was there I was able to tell what I was looking for and how much I wanted to spend. With this she not only made me look amazing, she also helped with my mom. I highly recommend this classy place for your wedding dress boutique.
Platinum Bridal is FANTASTIC! I chose to buy my dress by my parents house even though I got married in a different state. Platinum packed it up for me to take on the plane and it transported without any issue. This is a true gem. The environment in the store makes you feel pampered and realxed...a nice treat! My mother also bought her dress here and had alterations done here. She raved and raved about her experienece. I HIGHLY recommend Platinum Bridal!
Kathi and her crew are absolutely amazing! I would recommend her boutique to any bride, bridesmaid or mother of the bride/groom.
Platinum was a great boutique. I loved how you could actually see and touch all of their dresses. The staff was very knowledgeable about what they had in stock and was never pushy. The dress I actually chose wasn't one that I picked out originally, it was one that Kathy the boutique owner pulled for me on a whim. I had all of my tailoring done there as well and would recommend Platinum to any bride getting married. If your a bride on a budget like i was you would be very happy with the large amount of dresses they had for under $1,500.
Platinum Bridal is nothing short of an elegant bridal boutique. Kathi and her staff made me feel at ease, and at home. This store was recommended to me by a friend and was not at all close to my home but I made the commute up there and instantly fell in love with the shop, Kathi, the gowns and the quality.
Kathi worked with me to make my wedding gown be exactly what I wanted. Her seamstress was amazing and created a whole new look for my gown. I recommend this salon to every bride I know getting married.
They know how to treat brides and their families here. I always felt like I was being taken care of. Kathi and her staff are so knowledgeable about the gowns and can really offer great advice and feedback. I absolutely LOVED my gown and my experience here! I highly recommend Platinum.
The best experience compared to all Massachusetts bridal shops! This was the last place to look for my wedding dress on my list and it should have been my first! From the moment I walked in until the last moment on my wedding night I couldn't have been happier. They stuck to my budget and made me look GORGEOUS! The fittings and all correspondences with them was effortless! They really know how to make a brides experience top priority! I have been recommending everyone I know to go there first and last!
From beginning to end, owner Kathi and assistant Dawn were helpful, pleasant, and professional. I went for my first visit knowing which dress I wanted, but Kathi encouraged me to try a few other dresses so that I would be sure of my selection.
Throughout the fittings, Kathi was enthusiastic and helpful. Beyond the dress itself, she also offered her expert advice on shoes, jewelry, etc. Dawn gave my Maid of Honor clear instructions about how to bustle the dress. When it came time to bring the dress home, Kathi even helped me bring it to my car!
The thing that struck me most about Platinum was the degree of individual attention. When I went for my appointments, the focus was entirely on me for that hour. It was clear that Kathi wasn't interested in simply "making a sale": she and Dawn truly seemed to want me to look my best on my wedding day.
Incidentally, Platinum carries more than wedding dresses. They also sell accessories (veils, clutches, hair combs) as well as lovely dresses for bridesmaids, flower girls, and Mother-of-the-Bride/Groom.
Overall, the personal attention and attentiveness to detail made buying my dress at Platinum an amazing and memorable experience.
My first impression of PBB was amazing, great service, great selection, reasonable pricing but after I purchased my dress it was a different story, glad I held my breath before giving them a rave review! Paying an upcharge to go from a one strap dress to a straight across NON-sweetheart (something I made very clear multiple times), I was obviously dissapointed when a sweetheart dress hung in the changing area during my first fitting. Brushing it off as a manufacturing miscommunication, and ensure I wouldn't be charged again for the alteration to fix it, i remained optomistic since it pretty much fit perfectly. If it wasn't for the rude old blonde who told me I ordered a sweetheart dress I would have probably given a better rating on service. The owner ensured it would be fixed and she worked closely with the seamstress during my fitting to make sure it was. Fitting #2 (2.5 weeks before my wedding) dress wouldnt zipper, no other alterations (hem, neckline) had been made from the prior pinnings. Fitting #3 (1.5 weeks before wedding) FINALLY! a dress that fit an was close to what I imagine, but still not perfect. A few pleats needed to be tacked, but nothing major so I opted out of a 4th fitting. Bad move. I'm not sure if they were tacked badly or not at all, but to look at wedding photos and be upset with the way your dress looks because its poofing out in awkward places is a huge disappointing. Not to mention spending $375 on alterations, especially when I asked for an estimate ahead of time (to make sure I wanted to go with them and not bring it elsewhere -- wish I had) and was told $250 max. WOULD NOT recommend PBB, definitely not to for alterations. I should have asked for my upcharge refunded for their error and brought it for alterations elsewhere, maybe I would have had better luck.
Platinum bridal is a gorgeous boutique with a great selection of wedding dresses, bridesmaids dress, and mother of bride/groom dresses. I searched high and low for the perfect eggplant colored bridesmaids dress and it wasn't until we met Kathy at Platinum bridal that I found the perfect match! Kathy, the shop owner, is the sweetest, most helpful vendor I worked with throughout the wedding planning process. She welcomed by 5 bridesmaids into her shop, fit them for their dress, and promptly notified us as soon as they arrived. Also, during the process I was pretty concerned that the color I ordered the dresses in would not match up to the color I had been imagining for the last year. Kathy worked hard to provide me with samples of the fabric and the color in different style dresses so I could confidently make my final selection. When the dresses arrived, I was beyond obsessed!
Not only did she help me find the perfect bridesmaids dress, but she worked with my mother on finding the perfect mother of the bride dress. Going into the first appointment, my mom was apprehensive about trying on dresses. Kathy made the situation very comfortable and relaxing and provided her expertise opinion on what dresses my mom should try on. My mom instantly picked out one dress but was convinced it would look terrible on her. Kathy however, explained that the fit of the dress would be beyond flattering my mom, and sure enough it ended up the dress she purchased, and she looked stunning!
I did not buy my wedding gown at Platinum bridal merely because we came across the boutique after I had made the purchase. However, every time I walked into the shop for an appointment, I was always quick to go over to the wedding gowns and point out options that I would totally have tried on. I will definitely be taking my future engaged friends back to Kathy's shop!
Jillian -- Thank you so much for the glowing review! I so appreciate it! I hope you had a great wedding! Send me pictures when you can! Kathi
Platinum was recommended to me and I was so glad it was! Kathy, the owner, will not let you walk out the door unless the dress fits perfectly. Donna helped me find my dress and was very good at reading what I wanted and keeping us on track. Once I had to start alterations, Kathy was there monitoring every change. The selection isn't as large as some other shops, but they had a great selection in the price range I was looking at ($1200 - $1500). I did not get bridesmaid or mother of the bride dresses there, but there seemed to be a good selection of those as well. The shop is beautiful and the dressing rooms are perfect for bringing mom and a few friends along to help pick out the dress.
Report Abuse Policy
If you have any documentation proving it false, please send it to email@example.com. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Thank you for reporting your review.
Our policy is to only take down reviews that contain spam, explicit content or are proven to be factually false; we cannot dispute a bride’s opinion. We will review your request in the order it was received.
You can expect to receive a response within 5 business days.
Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|B2 by Jasmine||Jade Couture|
|Belsoie||James Clifford Collection|
|Casablanca Bridal||Joan Calabrese by Mon Cheri|
|Elizabeth St John Collections||Pretty Maids|
|Enzoani||Robert Bullock Bride|
Personalized service in a luxurious setting!
Our unique selection of designer bridal, bridesmaids, mothers of the occasion and flower girl dresses combined with unbeatable customer service makes the Platinum Bridal experience as beautiful and unforgettable as the event itself!
- Type: Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2013