19 total reviews
We booked the limo for the bridal party through Reston Limo. They provided the best rate for a large hummer limo that held 14 people and we needed them to be there from the ceremony to the end of the reception to pick up family and the bridal party. I would use them again for sure. And they arrived on time.
We used Reston Limo for shuttles to and from the ceremony/reception site to the hotel. They did a great job. Very timely!
These guys were great! We had to have a huge shuttle bus come to the middle of downtown DC for our guests. They were very affordable (ask them if they'd be willing to offer you a 10% discount, it worked for me!), and just very helpful. Their prices are very fair, often includes 4 hours no matter how many shuttles, and they are friendly and professional. We asked if they could play a dvd for us as our guests were being transported from the church to the reception, they were very accommodating. On time, professional, good prices, all round great vendor!
We rented a party bus for the bridal party and it was great! Cool and comfortable inside, ice and champagne glasses for post ceremony toasts. Fit everyone very comfortably (great for me because my dress was big!). They also did not charge us for 1 hr of service because there was very bad traffic. Excellent customer service all around!
I rented 2 buses and a mini coach to transport all the guests and wedding party around DC on the day of the wedding. The buses were all on time, and the wedding party mini bus was even 15 minutes early, which was much appreciated.
Reston Limo is great. I would use them for anything, not just wedding transportation. The driver was funny and pleasant, changing the radio station when we asked, and not worrying about having champagne on the bus. She even made sure to avoid the DC traffic jams to get us to the church on time! Their administrative service is friendly and organized, and they are very reasonably priced. I highly recommend them.
I wrote the below review just after the wedding. Since this review Reston Limo has take steps to fix the problems on the day of the wedding. They have made things right. We understand that accidents can happen and every vendor can have an off day. Reston limo did what was in their power to make our it right after the wedding and we appreciate that.
I used reston limo for my wedding and they were AWEFUL!!!! My husband and I got married at Belmont CC. We hired a limo, a bus, and an SUV through Reston limo. The driver of the bus was late b/c she went to the wrong hotel. Then she went to the wrong place. She was also rude. The SUV driver was fine- no problems with him. The biggest problem was the limo driver. HE WAS TERRIBLE!!!!! He barely got the limo into my parents' driveway and made tiremarks when doing it. he asked to use the restroom after we were all in the limo. My dad then let him in, but the limo driver left the water running all night long. He got us to the ceremony, but the music did not work in the limo and he was rude. When we ;eft the church, he took us to the wrong place. When we tried to correct him, he wouldn't listen. My photographer had to give him directions from my bridesmaid's phone. Finally we got close, but went through the wrong gate. Eventually we had to stop and ask golfers for directions. He didn't even do this... Me (the bride) had to stick my head out the window to ask directions). I cannot say enough about how rude he was (and how much time he wasted of our reception/ photo time). After the event, my parents contacted the company and they would only give a little bit of money off. They were not even very appologetic. I have never given a bad review before. As a matter of fact, all of my other venders are getting great reviews, just to show you how bad resto limo was.
Fine, the driver was a little uppity because we really only needed a bus for an hour and a half but you can only hire them for 3 hour blocks.
Showed up on time. professional
We used Reston Limo based on experiences by friends in the past. We got a full size bus to shuttle our guests from the hotel in Arlington, to a local neighborhood in Arlington where we had folks park, then to the church in Georgetown and then to the reception near the White House. Even with snow, in October!, the drivers were flexible. With an hour between the ceremony and cocktail hour, they, at the last minute, took everyone to the Air and Space Museum to kill some time between. They were just very accommodating, ahead of schedule, and great to work with. We also used the limo bus for the bridal and groom's parties. We had a great time in the back, and our driver was flexible, friendly, and a lot of fun. We would highly recommend Reston for transport during their wedding whether its to a friend, family, or just others looking into options.
Reston Limousine is the way to go for your wedding or big event. They have great customer service and are fairly priced. I used them for my wedding and the drivers were on time,the shuttles were clean and comfortable. I highly recommend Reston Limousine!!!
I have used Reston Limo in the past, and I am ALWAYS satisfied with their service. They are easy to work with and flexible on the event date.
We were happy with the limo, shuttle bus and limobus. Highly recommend a limobus for the wedding party.
For our wedding, I had a reservation for the Van Terra to pick up my Groom and Groomsmen at 2:15 at our hotel in Fairfax and take them to the church in Reston (a 15 min drive). It was then supposed to come back to the hotel and pick me (the bride) and the bridesmaids up at the hotel and take us to the church by 3:30. I got a call from the person at the main office AT 2:15 to tell me that the drive was at a dead stop in traffic on the beltway and at least 30 to 45 minutes away. While he was going back and forth between calling me, the driver, and my coordinator he said, "Oh, is this the bride?" When I said yes, he chuckled and said flat out "Sorry I'm ruining your wedding day." We had little communication as to what was going on and the groom and groomsmen had to find alternate transportation to the church. I hadn't heard anything from the office, but someone had mentioned to me that there was a van downstairs, so I assumed that it was our van, but when I got down there, it still wasn't ours. By the time I got a hold of someone in the office, he again had to put me on hold to call the driver to then tell me that the driver was 3 miles away. When the driver finally arrived, it was 3:30. My wedding was supposed to start at 3:30. The driver didn't seem to have any idea how late he was until we told him as we were getting in to the van. Because we were late and the ceremony started late, and the church had 5pm mass after our wedding, we weren't able to take any pictures in the church afterward. As the bridal party all got in the van afterward the driver told us that we could have an extra hour with him since he was over an hour late, which was ridiculous because we had to go to our reception. Prior to this nightmare, I had had a wonderful experience with Reston Limo. I worked with Shannon and she was very attentive making my reservations and all of the changes that we needed to make as our needs changed as we got closer to our wedding day. Our wedding coordinator requested a refund, which was processed, but we never received any follow-up or apology which was very disappointing.
First of all, I sincerely apologize the driver was so late to pick you up and that you and your husband were late to your wedding. There is absolutely no excuse for this poor customer service.I did check with our Dispatch Manager regarding any follo...
We used Reston Limo to provide transportation for the wedding rehearsal the night before, and for the wedding day. For the wedding rehearsal, we used a mini-bus to get the entire wedding party to the church and back. In hindsight, it would have been more cost effective to take cabs or walk because they charge a 3 hour minimum. On the wedding day, we rented 2 mini buses to transport our guests from the hotel to the church and back and a limousine to transport the wedding party to the church and then to take us to a location for pictures after the ceremony. The service was fine. The limousine driver was excellent. My only issue was that on the wedding day, one of the minibus drivers called my cell phone to confirm, and to say they were going to be late. I had specifically given them another phone to call on the wedding day, so they did not bother me while I was taking pictures and getting ready, but it all worked out in the end. The other thing that I didn't really like was that instead of calling me to confirm the day before, they sent multiple confirmation emails which needed a response. If I don't know what would have happened if I didn't respond, but it was annoying to have to respond to those emails the day before the wedding and worry that they were being acknowledged. I would look for another option before I used Reston Limousine again.
Reston Limo is great to work with when planning an event. They seem very organized and responsible. However, they really messed up my wedding day. They sent a horrible woman named Claudette to my house to pick up the bridal party. She arrived an hour early and was rude and abrasive. We had given the company specific driving directions which she refused to follow, resulting in her taking our guests on Rte. 66 in bad traffic instead of the way we asked her to go. These guests ended up missing me walk down the aisle. On the way to the reception, the same thing happened and my in-laws missed all of the cocktail hour. This was so upsetting! To their credit, Reston Limo apologized profusely and refunded our money. I do not know if I would use them again.
Reston Limousine strives to provide the best customer service to its clients, and when service failures occur, we take them very seriously. An “Incident Report” was filed and analyzed by upper management. In this case, the driver was disciplined on...
Reston Limo had a great variety of vehicles. We used their services for the rehearsal dinner. After the dinner, our driver took us down to D.C. and the National Mall. He knew the best spots to go which allowed us to get some great pictures.
Overall the limo was a little pricey but better than most of the others we found in the area. The service provided by the drivers was absolutely excellent and they were right on time. We also used their service to have a town car take us to and from our honeymoon and again they were right on time and very courteous.
My parents hired Reston Limousine to take guests from their hotel to the wedding and reception site and then to take them back at the end of the night. 30 minutes before the ceremony was to begin, one of my bridesmaids got a phone call from her husband saying that the bus had not shown up. My father had not received a phone call from Reston Limousine and so he called. They told him that the bus had broken down and that guests would need to take cabs. (We would have never known this had my bridesmaid's husband been unable to reach her.)
At the end of the night, another bus was supposed to be at the reception venue to transport guests back. 20 minutes after the scheduled pick-up time, there was no bus. And, again, no phone call to my father who had paid 50% of the cost up-front. My father called and was told that the bus had broken down and that guests would need to take cabs. It was now midnight and the wedding was 20 miles outside the city - good luck getting a cab there!
The only transportation provided by Reston Limousine that "worked" was the Town Car that picked up my husband and me.
I do not recommend Reston Limousine. Not only did they not show up, but they didn't call the contact person to say there was a problem. Unacceptable.
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Your Premier Wedding Transportation Provider
Reston Limousine serves the Washington, DC area and beyond. Our diverse fleet of sedans, limousines, SUVs, minibuses and coach buses will cover all your transportation needs for your special day - from a limousine for the bride & groom to shuttles for guests. Serving brides for over 20 years!
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- Type: Group Transportation, Limousine, Other Transportation Ideas