10 total reviews
Royal Party Rentals was the second party rental company we went to, as we were not happy with our interaction with Hawaii Tents and Events. We ended up renting a clear-top 60x40 tent, cafe lighting, various sized tables, chairs, umbrellas and linens. Everything turned out beautifully! Stephanie Valencia was great to work with through the planning process. She was quick to respond to emails and was very patient with the many adjustments we made to our order. They set up the day before our wedding and cleaned right after the wedding ended--that same night (due to bad weather/impending hurricane). We recommend this company!
We hired 3 large coolers and a podium with mic for our wedding. The coolers were exactly what we needed and were in good condition. The podium, although still functional, looked very used and beat up. It had duct tape on one side (visible to the audience), and the particle board was swollen in parts. We managed to cover these imperfections, but would caution others to request photos of items before committing to renting them to ensure they are in good condition.
The rental supplies arrived precisely when they said they would with all the necessary equipment allowing for the preceding day to run smoothly. The staff was very accommodating to any changes that we needed made and was will to work with us even on last minute projects. Would definitely use them again!
Although we didn't rent much for wedding, we were very pleased with what we got. Chairs, bamboo trellis and tents were all exactly as described. We were able to utilize a 48 hr rain contingency, just in case the weather did not hold up in rainy April. And, we even added more tents at midnight the night prior to our event to accommodate the rain! I couldn't believe they pulled through with such short notice! The deliveries were on time, and everything was accounted for. We would recommend royal party rentals to anyone.
We were pressed for time trying to plan our wedding, and we called Royal to book our tent, tables, chairs, all the essentials for a reception! They helped us out so much and was quick to respond with every modification we made. They set everything up and it was amazing!
Charlotte was wonderful, however . . . I received mismatched tablecloths, so had to scrounge up fabric to try and hide the difference. There was no time to have them deliver new cloths, plus their office is an hour+ away from where the reception was. We also did not receive two trays for the jack stands, so those were unusable, and the tables were old with metal pieces sticking out. Triple check EVERYTHING! Even if they tell you it's all right!
When I first was recommended to this company I worked with Glenda- who was fabulous! She was so helpful and I am grateful for all of her hard work starting me off on planning my rentals for my wedding. However, once the big day drew nearer, I was passed off to a couple of other employees who did the site inspection and made the final decisions with me. I would have to call them several times a week as they would not return my calls, even the week before the wedding. I know I'm not their only client- but it was very stressful as many decisions were still not made.
Additionally, although I kept telling them the budget, somehow by the end of the entire thing, the "little things" managed to blow that budget. What's worse, the lighting that they promised would illuminate the entire back yard for almost $250 only lit maybe a quarter of it, so once the sun set, everyone was huddled under the those lights.
Everything did get there on time and everything was picked up on time. Also, the guy who came to do the lights was there the day before working extremely hard, by himself to make sure they were up and working.
I didn’t work with them directly, but I can say everything looked great from the chairs, to the plates (Square) to the bamboo archway. It was all there set up when we arrived at 3pm for pictures & they were there promptly at 10pm to take it all away by 11pm.
I was lucky enough to come across and great online deal where I purchased a $100 GC and was able to spend $300 in rentals from this vendor. I was able to utilize it to it's full extent by the great help of Glenda and Sharon!!! (sorry I think that's their names) Anyway I was able to rent out everything I needed and paid way less than I thought I would (besides having my GC)! This is what we rented: A bamboo archway, sheer overlays to decorate that, 6 uplighting, pink gels for the uplighting, and 30 feet of pipe and draping. We paid only $400 for ALL THAT!!! (Well only $100 out of pocket included w/my GC) Reason being for our savings was that we picked it up ourselves and set it up ourselves. I totally understand how the labor is just not in the plans for some people, however doing so saved almost half off and the whole thing?! It is something to think about. Besides that it saved me extra $$$ on a delivery fee. These are little expenses people do not calculate into their wedding budget. I am so thankful for Glenda and Sharon at Royal Party Rentals, for all their help and great suggestions. They helped me get everything I wanted and also kept some $$$ in my pocket :)
I had so many ideas when I started planning my wedding. The staff at Royal Party Rentals was so helpful in helping me narrow down my vision. They all had so much experience and gave me great advice about what worked as well as what didn't. They were so responsive and dedicated. I truly felt like they were all apart of my wedding planning team. I would highly recommend using them they are great resources to us DIY brides!
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