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Skyline Tent Company

912 Locust Avenue Charlottesville, VA map | (434) 977-8368
| www.skylinetentcompany.com
Skyline Tent Company 4 of 5 1 4

4 total reviews

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Results 1 - 4 of 4
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Knottie20907403
A refreshing experience posted 9/20/2014

I used Skyline Tent Company for lighting and decor needs in the outdoor pavilion at Ash Lawn and was delighted by their professionalism and courtesy. As a close family friend of the groom I was tasked with decorating the otherwise bare-bones pavilion and after minimal research I discovered that Skyline was by far the most reputable company in the region. Their inventory selection is phenomenal: they had everything from simple bistro lights to giant chandeliers. I worked with Lee who was very helpful in offering advice as he was familiar with the location. We discussed several different options, eventually settling on a combination of strings of bistro lights in the pavilion ceiling, drapes on all of the posts, and a black and white dance floor. Lee was easy to get in touch with and it only took a few conversations to decide on the order. He was even able to get 6 portable heaters out to venue last minute which was a huge relief. On the wedding day, the delivery crew was timely and professional. Definitely a company that knows what they are doing and was a pleasure to work with.

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rabanaa
Wedding: 6/7/2014
verified review

We were very disappointed with Skyline Tent Company. We would not have given Skyline our business, however, they have an exclusive relationship with the venue where we held our wedding (Clifton Inn), and so we were forced to use them. The customer service was poor and the service overpriced (we did some research).

In December, Skyline sent us an initial estimate for tents, lighting, and a dance floor. In January, we had an initial call with a Skyline representative to discuss the event. After Skyline sent us a revised estimate, it took the representative nearly a month to respond to some of the basic questions about the types of tents and lighting that Skyline offers. A Skyline representative eventually responded with a revised quote (leaving many questions unanswered) and a note that she would be leaving for a weeklong vacation the next day. During this time, we also noticed that Skyline had significantly increased the dance floor size, which also significantly increased the price. Options were never discussed with us. We also discovered that Skyline was charging significantly more than other similar companies in Charlottesville, and more than most companies we contacted in Washington, D.C. and New York.

For example, 300 feet of bistro lights was going to cost us $900 at Skyline whereas other companies in Charlottesville charge $400-450. The price difference was similar for dance floor wash lights. We understand that quality and service may vary from vendor to vendor, but our experience did not meet our expectations for satisfactory customer service, much less the “superior service” that Skyline cites in support of its significantly higher prices.

In the end, we asked to work with a different Skyline representative who was responsive. We managed to reduce the contract price by $2,000, by getting rid of a few items, and negotiating a reduced cost for the event lighting. Skyline reduced our lighting costs by 30 percent, which meant we still paid more money than if we had gone with another reputable company in town, but at least we were back in the ballpark of fair market value. Before bringing the negotiation to a close (working out terms of service issues), my husband spoke with one of the Skyline owners who was very defensive.

Unfortunately, Skyline’s business practices reflected poorly on our venue. A number of venues seem to have a similar relationship with Skyline Tent Company including Keswick Hall, Afton Mountain Vineyards, Keswick Vineyards and others. Tents and lighting are an expensive part of a wedding budget, so please be warned of our experience.

We are giving Skyline one star because the equipment was set up and it worked.

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NatalieP69007
Wedding: 1/25/2014
verified review
Beautiful tent at Clifton Inn posted 2/5/2014 (modified 2/6/2014)

We used Skyline Tent Company in Charlottesville for the large tent to cover the back deck of the Clifton Inn so we could have our ceremony and reception out there (January wedding). I loved the clear-top tent and the bistro lighting that Liz suggested. I think we could have done without the 4 heaters (it got really hot in there!) but the tent was very beautiful and was exactly how I pictured it. The event technician was sometimes hard to find but he regulated the heaters for us when we got too hot. We also had a freak snowstorm with high winds that blew the sidewalls around but all in all it was a good experience with Skyline.

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tychenemesis
Wedding: 10/8/2011
verified review
The Best! posted 11/13/2011 (modified 11/13/2011)

Skyline was wonderful to work with and their tents was so beautiful. They arrived on time and set it up quickly two days before the wedding and left it two days after. We were able to use it for both the reception and brunch the next day. They also worked with us to hang lights I had bought at Ikea and brought last minute heaters (which didn't work as well as I had hoped, but we danced the cold away!)

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Results 1 - 4 of 4
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