53 total reviews
I bought my dress off the rack. Did not see the giant run in the train. Had to buy appliqué to cover the run and the rest of dress. Alternation cost put me over budget. The dress was amazing.
I had such a wonderful experience buying my dress at Something New - every lady I interacted with in the store was pleasant and so helpful. The dress I eventually picked was the first I pulled off the rack and the first one I tried on - but they helped me try on so many other great options and were really patient as I took my time deciding. They even gave me the dress details so that I could find identical ones in the city where my mom lives so she could be a part of the process with me - and I ended up coming back to them to buy the dress. They not only had the best price but the service was unmatched. The seamstress was even kind enough to rush my alterations a month before the wedding so that my sister could drive my dress to my out-of-state wedding instead of having to deal with carrying it on a plane. That's above and beyond what they needed to do. The dress was perfect and I'd recommend Something New to anyone.
After shopping at a few other places and not having great experiences, I was ready to just buy any dress when I made an appointment during Something New's sample sale. Fortunately, the consultant I had, (forgot her name) was extremely helpful and just really pleasant. She listened to what I wanted and didn't try to pressure me in any way. I tried a few dresses on that looked great, and found one that I fell in love with. It was a Pronovias gown for $800, a great deal. My consultant helped me and my parents decide on the veil and jewelry to go with it, and we had a very fun and successful shopping trip.
This was the second place we visited and it was perfect! Kelsey was our consultant and she made it such a fun experience. The dress I ended up with was the one I tried on first and it was stunning. When you "say yes to the dress" everyone in the store cheers and then plays bridal music and you "walk down the aisle" to it and you are hit with a dose of reality! All the ladies there are so upbeat and helpful and I truly enjoyed my experience shopping there.
The whole experience with Something New was amazing. They were very friendly, stayed within my budget and nothing was ever too much effort. I would recommend them to any bride-to-be.
I loved everyone at the boutique, they were very happy and nice and allowed my guests and I to make suggestions on picks. I was a little upset when I finally got the dress home and found out the designer of my dress and the true price. But my seamstress made up the difference with affordability.
My appointment to try on wedding dresses was perfect. The sales specialist who helped me was very knowledgeable about the dresses and did an excellent job listening to what I liked/disliked. They also have excellent choices for bridesmaids and mother of the bride dresses as well. I was a little disappointed in some of the newer sales clerks who I interacted with when picking up my dress and looking at tuxedos - they did not seem as knowledgeable and were not as good at working with me and listening to my opinions. The manager and owner of the boutique though are very responsive if you need additional help or have any concerns. Overall, I am very pleased.
I was not really particular on my wedding dress, all I knew was I did not want to look like Cinderella. I had gone to a few other wedding dress shops in the Colorado Springs area and found some pretty dresses but nothing that really WOW-ed me. When we went into Something New Boutique we were greeted by Lisa. She not only made me feel special but also my mom, sisters, and best friend! They made us feel welcome to look through the wedding dresses as long as we wanted and had them organized in a way that made it really easy to shop and browse the styles I preferred. When I found THE dress they made such a big deal about it and truly made the whole moment special!!! I am so thankful I went to Something New Boutique! It was the best experience I had!!!
I will never forget the day I found my Wedding gown. Something New Boutique made me feel like the most special bride in the world. They helped me pick out my dream dress from the many gorgeous gowns that they had available. My Allure gown was drop dead gorgeous and I loved that they played the Bridal March and I got to walk down the store "isle" when I said YES to the Dress!! Thank you for everything!!
even though I didn't buy my dress from them (which I regret) but I was so impressed with the wonderful service the girls provide there specially Lisa she was just simply WONDERFUL!
The service was amazing! Everyone there was so helpful! I found my dream dress!
Found my dress there, but sales people were pushy.
Found the most beautiful dress here, just lovely!
The girls at something new did a wonderful job with helping me find the perfect dress! They were so helpful every time I came in to pick out the bridesmaid dresses and the tuxes! I absolutely loved my dress and couldn't imagine wearing any other dress!
Amazing selection, unique gowns, great service!!!! LOVE THEM!
I bought my dress from this boutique, and they were so nice. The owner is wonderful and touches base with every bride. My consultant listened to my budget and found dresses that I didn't even know I wanted to see.
I have mixed feelings about this boutique. The staff is generally very friendly and I had wonderful experiences at each appointment when finding my dress, bridal party dresses and groomsmen's attire. They provide a wide selection of dresses especially considering they cap the expense of their selection. However, my other customer service experiences with the boutique were spotty. We had several communication errors throughout the process. Incorrectly sized dresses were ordered. Credit card charges were arranged but never processed. My husband was told he MUST return the groomsmen's suits by the following Monday...he tried but the boutique was closed due to it being a holiday. We left on our honeymoon that Monday afternoon and had a friend return the suits later that week. Our friend received very poor treatment from the staff as they expressed anger that we hadn't returned the suits on time. I enjoyed the initial process of finding my dress enough that I'd consider recommending this vendor to a friend with the understanding that the boutique has some room for improvement in their overall customer service.
After clearing up my issue regarding the groomsmen's attire, I wanted to add this note:
I had wonderful experiences with Kelsey, the bridal specialist who assisted me in finding my wedding gown and the bridal party's attire. She is truly lovely and always provided prompt and helpful assistance. There were some communication errors between myself and the boutique in general but overall I would recommend this vendor to other brides. In truth, I would highly recommend you ask for Kelsey to assist you. Her friendly personality and professionalism were what made this vendor a positive experience for me.
I went here with my whole family to find my wedding gown after first browsing on my own at lower end stores to get an idea of what I like on me. It was a fantastic experience! Everyone was so helpful and the store is beautifully designed. I found my gown but it was more than I wanted to spend. Although I left the store empty handed, they helped me find the dress of my dreams and sent me a card later to say "thanks" and to see how my search was going.
I went to a few places before going to Something New Boutique and once I got to Something New Boutique I knew it would be where I found my dress. Their selection was great and the staff was so friendly and helpful which was nice since I was one of those girls who had no idea what she wanted. The dresses are also very resonably priced and the plact is just adorable!
I walked in and informed the Boutique that I wanted a short dress and was willing to settle. I live out of state and wanted to spend very little time finding a dress. Kelsey (who helped me), said that we shouldn't have to settle and that within my hour appointment we should find something that is perfect. I am not the easiest person to help shop--I don't necessarily know what I want, but I am very opinionated about what I don't want. Kelsey did not let this phase her, and made the dress purchasing process very enjoyable. She had me try on probably 15 dresses, and then I ordered one that very day. I ended up ordering a bride's maid dress simply because I wanted it to be more simply than any of the wedding dresses they offered. This also did not phase Kelsey. She helped me with as much cheer and care as if I were dropping $50,000 on a dress. I did not have similar experiences when pre-shopping for dresses, and I was floored at how wonderful this shop was. They also kept me very up to date with the progress of my dress, and it was even in early! If you live in the Springs and buy your dress somewhere else you are missing out on a truly individualized bridal experience.
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Come To Us For Your Something New!
Something New Boutique, bridal and formal wear - the best full-service bridal salon, great selection for everyone in the wedding party, and unbeatable service. This is the one stop shop for you to plan your attire for any wedding or formal event.
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2013
Something New Boutique's twitter
BRIDES! Come see us along with some of the best local vendors this coming Sunday at The Pinery from 1-4pm. fb.me/2N8Xpon00
Great day here @ Something New Boutique. Brides finding their dream gowns. Old friends stopping by. Furthering plans for #DivinaBridal 2015!
Super excited to feature this week's vendor on our vendor spotlight. It showcases the amazing talents of, The... fb.me/6TrP0tAV6
Join for "Mom's Night Out" on August 13th! For more information, check out our blog: fb.me/1WLFJX3ZS
Another fabulous bride and her gracious review of our store. fb.me/30xU5CF2I