59 total reviews
They are amazing! Dresses are amazing, and staff is unbelievably accomodating!! I will miss going to see them. They knew us by name and worked through all of our requests!! Even offered suggestions that other salons did not. Also have hair salon right there for for day of services!
I absolutely love my dress. Sorelle staff is friendly and informed. They will work within your budget and help you to find your dress. Their seamstress is amanzing. Highly recommend over the "chain" bridal places.
There is not a better bridal shop out there! I used Sorelle for my dress, my bridesmaids dresses, my flower girl, and both my mom and mother-in-law. Everyone there was so nice and helpful! They made everything so easy! They helped me find my dream dress and put all the special touches on. I live about an hour and twenty minutes away but the drive was totally worth it!
I really liked their selection of dresses and their prices were reasonable! The shop would get very busy at times and it would take a while to actually get service. Most of my appointments were 20-25 minutes later than scheduled.
I got my wedding dress and my mom's dress and my mother-in-law's dress here. The dresses were gorgeous and not ridiculously priced. The only problem I had was with alterations. It took forever to get my mother-in-law's dress done. We went back a month before the wedding for, what we thought, was her final fitting but there had been nothing done to it since the fitting prior. It still had the pins in it from last time even though they knew we drove 3 hours one way to get there for the fitting. Once the dresses were done, they were beautiful but a week before the wedding we were concerned if they were even going to be ready in time.
I can't say enough about how great my experience at Sorelle was. My dress was beautiful and impeccably tailored. They helped with every crisis I had and exceeded my expectations. Thank you for everything!
Walking into the store I had no idea what I wanted. I chose to have a short engagement so I had limited time to order a dress, 6 months. Our store associate, Marque (not sure the spelling) was so patient and we went through 5 styles before we discovered I wanted something entirely modern. I ended up with the Finchley by Enzoani and was the happiest girl! They were so sweet and made the whole day so special.
The girls at Sorelle are amazing. Everyone is very helpful and they make you feel very special.
I fell in love with a dress that was discontinued and they could have just said that there would not be any left, but they went above and beyond and called the manufacturer to find that they had 1 left! It was smaller than my size but they assured me they could alter it to fit. I did order it and it was altered with a corset in the back to fit me. Wendy, who did the alterations there is awesome! She worked wonders on the dress and it looked perfect when she was done!
We also purchased our bridesmaid dresses here and they were beautiful as well. We went with a different style for each bridesmaid and there were so many to choose from!
I LOVED my dress and all of my accessories that went with it from Sorelle. I HIGHLY recommend them for all of your wedding needs!
I found my wedding gown at a bridal show & tried it on at an exhibit sponsored by Sorelle. When I went in to the shop to try the gown on again I was amazed that the staff remembered me. Every experience I had there was like this and by the end of my engagement I knew so many of the employees there. Spending time at the shop was fun! Every single person who works in this shop is willing to go above and beyond for their brides! We purchased my dress, my bridesmaids dresses, & my mother's dress from them for this reason. When one of my bridesmaids had a dress emergency two days before the wedding, the girls at the shop got me in touch with their seamstress even though she was not working in the shop that day. The staff at Sorelle is truly as beautiful as the gowns they sell!
They have an enormous selection of beautiful dresses you are sure to find the one of your dreams! They are so helpful until the day of the wedding!
They have a large selection of gowns. However, once I paid for my gown the service was completely horrible. All of my follow up appointments I had to wait on them at least 20 minutes. They are very disorganized. I was lied and told my earrings that were ordered were brand new...they were the stock pair. The seamstress didn't bring my dress to one of my fittings...I had to reschedule. My bridesmaids were charged 2 different prices for the exact same hem...it took a month before I got an answer....which was one got a "deal". They should have given the other the same discount. They kept apologizing but the problems kept happening. The girls that work there are so young and inexperienced. When there was a problem that I discovered, I would ask the girls and they would go MIA. A professional adult would have addressed my question/concern and dealt with it. Everyone makes mistakes it is how you handle them that makes the difference. The seamstress are WAY OVERPRICED I would definitely go elsewhere even for my bridal alterations--I was not impressed at all. A simple bridesmaid hem was $60....another bridesmaid got the hem at a regular tailor for $29.
I loved this salon. The owner was so nice and always took time to personally talk to me. The consultant who helped me find my dress was amazing and patient. We had the best experience here. Definitely worth the drive from Pittsburgh.
This was my second wedding and I had the best experience searching for the perfect dress! Sorelle Bridal Salon of Western PA has the most courteous and attentive staff. Jeannie (owner), Michelle, and the rest of the staff were friendly, attentive to detail, taking away the stress of finding the perfect dress. Gayana, the seamstress, was amazing too- fast and talented! Regardless of the style of dress you are searching for, you will find in at Sorelle! There is a huge selection of bridal, special occassion dresses and accessories at various price ranges also. Overall Five Star out of Five Star rating! Thank you!!!
Sorelle was a great bridal salon to work with. They went over and beyond to help find my perfect wedding dress. I asked to try on different styles and they helped me narrow down to what I wanted. I found my dress the first time I went shopping. I also bought my veil and shoes there. My shoes were on back order so they let me borrow the sample for my dress fitting. Also, they dyed my shoes hot pink to match my bridesmaids shoes and they turned out PERFECT. Sorelle made my dress shopping experience wonderful.
Terrible experience on multiple occasions! I went in looking for bridesmaids dresses by myself to get some ideas. No one offered to help me, actually 5 employees all sat on the couch and argued about hi would help me. After someone finally came back I told her what I was looking for and she pulled one dress and then the other staff made her answer the phone as they continues to sit on the couch. I found a dress I liked and asked the girl to write it down for me so if I came back they would know. She sai oh I will remember. Never wrote it down asked my name or anything. I went back with m mom to show her the dress. After searching all over for it cuz the girl who would remember for me wasn't there! I puns the dress but someone else told us it was discontinued and tried talking me into getting a dress that was nothing at all like I ha in mind! I was over it and walked out! My cousin is gettin married and took us bridesmaids there to go look for dresses! Yet again another awful experience! I am not a size 2 girl, I probably wear a 14-16. So I am definitely not the biggest girl to ever go in there! Every dress they handed me to try on was a pencil skirt in a size 4. Well clearly I have hips and couldn't fit into anything at all! I asked them if they had sample dresses in bigger sizes and they told me no! I was totally embarrassed and humidified! So as the rest of the bridesmaids tried on dresses and had a good time picking out dresses I sat there! I don't understand how every sample dress is a size 4! Will never ever step foot in there again!
Loved EVERYTHING about my dress. They were spectacular especially Michelle. She really made the experience great. We also got my bridesmaids dresses there which they received a discount. My seamstress worked with me the entire time and everything turned out wonderful!
After a bad experience at David's Bridal... I decided to try my hand at Sorelle. I heard nothing but good things about this place. And boy, am I glad I went here! The quality customer service I received here was fantastic! I didn't feel like a customer, but more like family. My consultant listened to what I was looking for and took her time helping me in and out of dresses. I never felt rushed or pressured into buying a gown. They truly treat every bride like a Princess!
My mom even found her Mother-of-the-Bride dress here. They worked with her and her body type and found what looked the best on her.
Every member of the staff is great! I would highly recommend Sorelle to anyone looking for a wedding gown, evening dress, prom/homecoming dress, and even accessories and shoes!
DO NOT ORDER TUXES FROM THEM!!!! The person that orders them is completely incompetent. Five out of the nine we needed for the wedding were incorrectly measured - INCLUDING THE GROOM! Tuxes do not come in until the THURSDAY the week of the wedding. We had our groomsmen running out there an hour before the rehearsal dinner when they finally arrived. We were told the wrong information THREE times on when the tuxes would be in. Had we known they wouldn't be in until the Thursday of the wedding week, we would not have gone with them. Poor customer service! When I called to discuss the situation, instead of apologizing the woman got an attitude and defended herself. She then proceeded to call me back multiple times THE DAY BEFORE MY WEDDING. Poor poor job! It is sad because I got my wedding dress from them and that was a great experience, however the tux situation completely outshone it!
We regret any bride having a less than exceptional experience at our salon and take to heart any critique as a way to improve our customer service. That being said, it is important to note that tuxedo rentals are weekend rentals. We strive when possi...
WOW !!!! The service,staff & selection was unbelievable. Michelle was a godsend to me. I was looking for a Tiffany Blue wedding theme and she found the perfect Bridemaids gowns in the color I had been searching for... she knew exactly what I was looking for. Jeanie the owner and Rachel were beyond helpful. The entire staff all works well together in fact they made you feel Beautiful! I mean from the time I stepped into the salon until the time I left I felt BEAUTIFUL it was a great experience. I not only bought my wedding dress, bridesmaids gowns, rented all the tuxedos, also my niece from California bought her Batmitzvah sequinned party dress there too. Top of the line service.My wedding May 26,2013 was absolutely gorgeous thanks to Sorelle's I felt like a princess :) Make sure you ask for Michelle and tell her you read this review:)
Any one who lives in the area or with in traveling distance and looking for their wedding gown must check out this place. I couldn't have asked for a better experience looking for my perfect wedding gown. The building alone with the way the interior is designed sets a mood for a magical experience. Every one there is so incredibly friendly and is full of good information to help you find your perfect dress and everything that comes with it. I know those girls must see so many different girls a month that come in and try on wedding gowns, but you would never know it because they are just as excited as you are to find your perfect dress. They attend to you so well it makes you feel like your the only one in the salon. When I came in I gave them my budget and they didn't try to force or show anything that was above it. Finding my wedding dress was my absolute favorite part of the whole wedding process. I fell in love with my dress the moment I saw it. So much in fact that it was very hard to get it preserved (by the way they will do it for you at a special price if you buy your gown there). They also steam your dress and veil right before the big day! I would highly recommend this salon to any one!
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Sorelle in Italian means "Sisters".
We are a privately owned family business that prides itself in personal and professional customer service. We understand how truly special and unique your wedding day is and will guide you toward your vision with our listening ears and keen sense of style.
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns