39 total reviews
We used the Westin for ceremony, Reception and for guests to stay over. They were flexible to meet our demands and it's beautiful there. We got married outside and had our reception inside the Lakeside pavilion tent. I am super pleased and would refer people there any time. The food was awesome and we got so many compliments. Sam was our wedding coordinator and she was very nice and helpful and answered all of our questions. I can't say enough good things!!
After thoroughly searching Chicagoland, we are very pleased to report of our exceptional wedding reception experience at the Westin in Itasca, IL (centrally located and near O’Hare) this month for our oldest daughter and son-in-law. Literally “from soup (the best ever) to nuts” (wedding cake) and all the courses in-between, the food was delicious, and the drinks were plentiful - with prompt, pleasant and professional service … almost doting! The pavilion and dance floor were comfortable and beautiful, as was the cocktail hour lobby and outdoor veranda, pond and fountain; and they provided spotlessly clean and nearby bathrooms for our guests’ convenience. The hotel rooms are top-drawer and an unbelievable value on a weekend. We continue to receive countless compliments from our family and friends on the entire venue experience which exceeded our lofty expectations. Extra special kudos to the doorman/valet Ben, (female) Sam at the front desk, MaryAnn the evening manager, and Samantha Bauman the wedding catering Manager!
The Westin Chicago Northwest is a great place to celebrate your wedding. In June 2012, my husband and I had our ceremony, reception and Sunday brunch at the Westin Chicago Northwest and our wedding went off flawlessly—it was everything we wanted it to be and more! We received so many compliments from our guests about the food (how delicious it was), the accommodations (how nice the rooms, pool, and path around the lake were), the attentive hotel service, as well as how beautiful our ceremony and reception location was (we had ours in the lakeside pavilion). The Westin’s wedding coordinator (Susan) is also great to work with and paid excellent attention to the details of our wedding weekend. She was able to accommodate all our special requests even when several of them were last minute. Overall, we are very glad we chose the Westin over other venues we looked at for our wedding. We, along with our families and guests, were very pleased with how everything turned out and have only happy memories from our wedding weekend!
I was a guest at a wedding reception here on a recent Sunday. Two of my friends told me they had wanted to have their receptions here as well. I can understand why, as the lakeside pavilion was a beautiful location. I had actually had dinner in the tent several times before as I used to run an annual summer workshop for youth at this hotel (always a great experience). I can tell from other reviews that my former contact, Samantha, still works here, and I can attest to her exceptional customer service. I was curious as to what a reception would be like (vs. a hamburger dinner for teens) and it was fabulous. The tent, table arrangements, and sweetheart table looked beautiful, and the terrace used for cocktail hour was lovely. The service was good, the food - filet and chicken with risotto - was great, and the cake (Lovin' Oven) was among the most beautiful I've seen - and very yummy (lemon)! All in all a wonderful reception in a beautiful venue!
Samantha was wonderful to work with. She helped us plan a perfect reception. Everyone raved about the decor (we were in the tent), food, staff, and overall feel of the evening! It was a fantastic venue.
We hosted our wedding ceremony and reception this past weekend and I have to say we absolutely LOVED it! Working with Samantha was the best! She responded to us right away with every inquiry however minor it may have been and led us every step of the way! We never were in for any surprises! Even on the day of our event she was there checking on us making sure everything was running on schedule and connecting with my family to see if there was ever anything that we needed. We received so many compliments on the food and the wait staff, everyone from the front desk to maintenance deserves recognition for such a wonderful job! We will be back year after year to celebrate our anniversary!
Our wedding at the Westin was exactly what I imagined. Aileen was wonderful and answered my many questions. We got so many compliments on the food! Overall we had a very good experience at the Westin!
We had a great experience for our 1/11/14 wedding! The Catering Manager (Samantha) was extremely helpful in planning the Big Day! We held both the ceremony and the reception at the Westin and we were very pleased with both! The Lakeside Pavilion was a beautiful venue. There is a terrace off the back that allowed for some great outdoor shots (even in the middle of winter). And a staircase in the lobby where we had our "first look". The front desk staff was very accommodating when checking in and passing out "goodie bags" which we had made for our guests. The wait staff (led by Mary Ann) at the reception was superb. We reserved a conference room for our guests to continue celebrating after the reception was over. Several guests commented on how good the food was (and we all know that wedding food is usually not known for being great)! Cocktail hour in the atrium lobby was great and the hors d'vours were delicious! We really had a fabulous experience!
We needed a place for our reception and the Westin was able to give us everything we wanted. The food was amazing and service was over the top. We were very happy for the service we had and were able to enjoy our day with no worries.
We couldn't have asked for a better venue. Beautiful, great staff, catered to our every request. Perfect! It was a little pricey but well worth it and we would recommend it to anyone looking to get married!
A fairytale wedding my mom put in her Christmas letter. We had an exquisite reception in the Pavilion at the Westin Itasca. Many of our guests complimented us during and after at the great food, and great atmosphere. Samantha the Westin coordinator was very helpful and walked my bride and I through many important decisions. My wife and I very pleased with the quality and caring attitude and expression of the Westin staff. The in house banquet catering is superb, I got high compliments from my co-worker for a wedding with a great locale and great food. Another compliment from a long time friend this is the best wedding of many in recent years.
I knew that I wanted a winter wedding and after thoroughly searching the Chicagoland area we chose to have our exceptional wedding reception at the Westin in Itasca, IL. They literally thought of everything from before the cocktail hour to after the reception! The food was delicious, and the drinks were plentiful - with prompt, pleasant and professional service. Even though the big Christmas tree wasn't there anymore we still had amazing perfect areas to take pictures both inside and out. The pavilion looked amazing! Our dance floor looked perfect with our cake out there and everything. The cocktail hour in the lobby was perfect especially when you walked in and saw our "K" ice sculpture luge which was an amazing hit! The food was perfect! Two weeks after our wedding I still have family, friends and co-workers complementing us on how beautiful and amazing everything was. Our sister-in-laws mother had to stay upstairs with her grandson because he was fussy and between everyone there they got our sister-in-laws mothers dinner brought upstairs to her so that she wouldn't miss out on it. My husband and I have to give extra special thanks to Samantha Bauman the wedding catering manager who was absolutely amazing!! Not only was she amazing at helping us meet all of our expectations and needs she treated us as though we were her friends and after our experience with her we would definetly consider her a friend. Another special thanks to MaryAnn the evening event manager she was awesome! She made sure that everything we needed we got! The entire staff was absolutely amazing! They made sure that my husband and I never were without a drink in our hands the whole night! My husband and I are even considering having something at the hotel next year with our family and bridal party for our 1 year anniversary because we loved it so much!!
We had our wedding in the tent at the Westin and it was beautiful. The people were great to work with and everyone had a wonderful time at the wedding.
We had our reception in the pavilion (outdoor tent) at the Westin in Itasca. We had 160 guests. I didn't want to have my reception in a typical hotel banquet room but I still needed to be at a hotel for my out of town guests, and this was perfect! Our cocktail hour was outside on the patio and our guests raved about the passed appetizers! Our wedding coordinator (Jill) even saved some for the wedding party for when we got to the reception after we had finished photos! They did our two signature cocktails at no charge and the food was great! Seriously the best food I have ever had at a wedding, and even better than some restaurants too! It was definitely worth the money, and the staff was so nice an accommodating from the planning process through the night of.
We actually just had the reception there and it was absolutely perfect. It was a small reception and we were in the Lakeshore Room. The cocktail hour was in the main lobby and it was beautifully set up. I liked that we had a few tables, chairs and sofas for the guests to sit down on during the cocktail hour. I've been to some weddings where you had to stand the whole hour... The service during the reception was outstanding, everything was as planned, and on time. We heard tons of compliments from our guests about the food. Overall, we had a great experience planning our wedding at the Westin. Samantha was on top of everything and she made it easy for us. She was very professional and always available to answer any questions. She responds to e-mails right away. Thank you!!!
Working with Samantha from the Westin made our wedding planning so easy! She took care of everything and made sure it all went off without a hitch. I felt like I was emailing her constantly with tons of questions,and she always got back to me right away with answers. There was so much attention to detail, and they were always trying to make sure everyone was taken care of. For example, A guest of ours had a medical issue before the wedding even started and had to go up to her hotel room, and they brought up a meal from the wedding to eat, including the cake! The whole experience of planning and the actual day itself were perfect :)
Our wedding was held at the Pavilion tent a couple weeks ago. It was a day that dreams are made of; and alot of that is due to the incredible staff, especially Samantha and MaryAnn for all of their help in executing the best day ever for us! Samantha was wonderful to work from the moment we signed our contract to the day of our wedding. Samantha is easy to work with, knowledgeable, creative and willing to help out with any special requests. Samantha was prompt in returning phone calls and e-mails as well. The staff treated us & our guests like royalty and the food was delicious. The Westin exceeded all our expectations. :)
My husband and I booked the Westin a year in advance and had our wedding last weekend. The Westin was wonderful! Samantha answered all of my questions quickly. The hotel were flexible as questions can up throughout the planning process. Our hotel room was absolutely magnificent! We stayed there for 3 days. Our room was perfect. At the last minute, they had an extra room available and moved our cocktail hour from the lobby to a private room. The bellmen were super helpful always helping us carrying all of our belongings. The food was delicious, the drinks were amazing, and the price was great. We looked at 4 other venues and this was definitely the best place for the price and everything that it encompassed. I can honestly say I have nothing but positives things to say about our experience at the Westin.
Our wedding ceremony and reception was held at the Westin in Itasca and everything turned out perfectly. We were given an excellent room rate for our guests, which was important to us. The even coordinator at the time we signed the contract was superb - very attentive, quick to respond, accommodating and very detailed. We did receive a new coordinator within 3 months of our wedding date but she was up to speed on all of our planning quickly and she ensured the event was executed exactly as we requested. The staff at the hotel - ranging from the bellman to the front desk to the servers at the reception - were superb. Everyone was very friendly and many of our guests told us how fantastic the service was. We were supposed to have our wedding ceremony outside but the weather did not cooperate. We were able to have it inside and everyone thought it was even better than if it were outside. We would definitely recommend the Westin in Itasca to others for their wedding venue. The hotel is beautiful during the day and at night and the staff makes you feel like a valued guest. One more thing - we had our reception in the pavillion tent and it was absolutely stunning. My husband was against this at first (we had to change rooms due to conflicts with other events) but it turned out to be fabulous.
I had my reception in the tent and i have a lot of good things to say and only a few disappointments. The reception turned out amazing. the tent looked beautiful and there was plenty of room. I got a ton of compliments on the bar tenders as well. The hotel rate they gave us (79) was very reasonable which was nice because most of our guests were from out of town. The wedding coordinator, Aileen was a lot of fun to work with. She always got back to me in a timely manner and answered my million questions without sounding annoyed. She was also very accomodating with all of my requests. Overall i loved it and would highly recommend it to everyone!
Just a few mishaps though.
- some of my guests had trouble booking the room for the promised rate. It seemed that communication in that department was lacking
- the meal they served was different than the one we had picked at the tasting. No one really noticed expect mine and the grooms family so it wasnt a huge deal, but i was pretty disappointed because i was so excited for the meal we had picked
- for lighting, you can only use their company and its pretty pricey, although they did a fantastic job.
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Westin Chicago Northwest
Our magnificent hotel is the ideal destination for your one of a kind wedding; ready to lend its dramatic beauty and vibrant atmosphere to your special day. While we invigorate your senses with our distinguished settings our Wedding Specialists will cater to each and every detail.....
- Price Range: $$
- Amenities: Indoor Ceremony Area, Kosher Available, Liquor License, On the Water, Onsite Catering, Onsite Overnight Accommodations, Onsite Parking, Outdoor Ceremony Area, Outdoor Reception Area, Outside Caterers Allowed, Tented Area, Valet Parking, Wheelchair Accessible
- Capacity: More than 400
- Style: Banquet/Reception Hall, Botanic Garden/Park, Hotel/Resort, Unusual/Alternative
awards and affiliations
- The Knot Best Of Weddings 2011