42 total reviews
The White Orchid was the first and last bridal shop that I went to because of their wonderful selection and even more wonderful staff. Customer service is so important to me, and after working with Patty, I had no doubts about buying my dress from the White Orchid. She was sweet and patient, and pulled dresses that were exactly what I wanted. I actually just purchased a dress last night. It's beautiful, and I am so pleased with the whole experience. I would definitely recommend the White Orchid to any bride-to-be. They have such beautiful gowns, and the pricing is very reasonable. I am so excited about my dress, and so happy with my decision to buy from the White Orchid!!
I am a Georgia girl who has found her way to Pittsburgh. So when it came time to find my wedding dress I was at first very put off by a lot of dress shops in Pittsburgh. I felt pressured everywhere I went and everyone was trying to push me outside of what I wanted both in style AND in price!
My Mother was visiting and our goal was to find my dress before she had to go back to Georgia. It was our last day and our last chance. Thankfully we found ourselves at the White Orchid.
The outside is very unassuming and you can easily miss it if you're not careful. But once you're inside, its not like you've entered a shop but rather someone's home. The ladies who work here are delightful, it was like trying on dresses with family. With their guidance and expertise I was able to find my dream dress!!
After the initial purchase I then returned for the fittings and that experience was also wonderful!
From beginning to end I was so thrilled with The White Orchid! I highly recommend it to anyone who wants to be treated well and have an excellent selection of dresses to choose from.
Choosing the White Orchid was one of the best decisions I made during my entire wedding planning process!
The gown I chose was the first one I tried on! It was perfect! The staff was all very friendly and helpful. I didn't need many alterations to the dress but Michelle did an excellent job to the alterations I did need. Alterations were not included in the price of the gown. I also got my bridesmaids dresses here. The girls got a 10% discount since I got my gown here as well. I would recommend this place to other soon to be brides:)
I found the perfect dress at the perfect price here! The staff made me feel like I was part of their family! The only thing I didn't care for there was the seamstress..I had to take my dress to have it altered at a second place after they already altered it! Other than that everyone was awesome!
My dress was absolutely beautiful. Some of the ladies are great and nice but some eh... they could use some work on their customer service skills. I probably could have found my dress cheaper if I looked around.
The White Orchid was convenient - which is why I went there to purchase my gown. The staff, on my first trip, was not very helpful. I'm trying to buy a wedding gown - had an appointment, didn't just walk in - and the sales woman was distracted by teenagers trying on homecoming gowns. All three visits after the initial one were ok - I still wasn't impressed by the staff, but they seemed more attentive once I actually ordered my gown and went for fittings. The seamstress was most helpful and accommodating. She was very open to ideas and very detail oriented. I was very pleased with the alterations. My dress turned out absolutely gorgeous and my wedding was beautiful, but I was not overly impressed with The White Orchid service.
The atmosphere was perfect for a small group and my first (and only) time dress shopping. Once I found my dress, they were willing to ship it anywhere for me (I had taken a job out of state for awhile and wasn't sure where I'd be when The dress came in) the seamstress accommodated my work schedule and did all changes I needed flawlessly.
I didn't go to a bridal shop in my town because I wasn't impressed with their service from previous weddings I was in. When I went to The White Orchid, I had another appointment booked for later that day. I went in, gave a few ideas and my budget. They pulled about 8-10 dresses matching what I liked and were very patient with me trying them on! I was so surprised that every dress they pulled went right along with my ideas! Once I found, "the one," they did not pressure me at all! They simply said when I would need to order by, but that I had plenty of time to look around... i cancelled my other appointment immediately and ordered! Most amazing experience I have ever had in a bridal shop!!! :)
This was the second dress shop I had gone to. I didn't have a good experience at the first place, so I wasn't in the best mood. At the first shop I went to, I kept telling them what I liked (lace, form fitting, etc.) and my price range and they would bring out dresses out of my price range and they weren't the style I had liked... all together they were kind of snobby. When I went into the White Orchid, I told the woman about my experience so I wanted to be clear about what I wanted. She was so helpful! She made me feel so comfortable about finding my wedding dress and really helped me find exactly what I wanted. We really liked it. We had the dress altered there, and I wasn't a huge fan of the seamstress. She wasn't very friendly and I didn't always feel comfortable at our appointments but she did a great job and the dress fit perfectly! Dress hunting is tough, but I'd recommend taking a peak inside this shop.
My bridal gown, bridesmaid dresses and mother of the bride dress were all purchased from The White Orchid. The ladies at The White Orchid are absolutely the best! They made you always feel welcomed and were always willing to help. We had a private dress party (highly recommend) to pick out dresses. It was a wonderful Sunday afternoon with fresh fruit, cheese and crackers, and sangria! There was one issue when my mother’s dress ended up not working out a week before the wedding, but not to worry for Barbara at The White Orchid was able to get her another dress, have it altered, and have it ready for my wedding! I highly recommend The White Orchid for their selection, quality and the wonderful personalities of the women that work there!
DO NOT SHOP HERE! If I can stop one person from having to go through the same awful disaster that I'm going through right now, then I will feel that it was all worth it. Nothing has gone right with this place from the beginning!! I have five bridesmaids (All are a size 2-4 in regular clothes and one is a size 6). NOT A SINGLE DRESS FITS AND NOBODY AT THE WHITE ORCHID IS DOING ANYTHING TO FIX THIS! I understand that all dresses need altered, but they ordered a size too small for all of the girls! They all spent $200+ on the dress to begin with and now are having to spend more money to have material added to the dress just so it will fit! If this was one or two dresses, fine I understand that, but everyone?!?! I find it ironic that they really push you to do alterations there and then your dresses need tons and tons of work to it. And it's not like the dresses are just a bit snug! They won't close in the back by 3+ inches. The owner knows the situation and has not been one bit helpful. Her solution is to swap out the sample dress which is a size 12 with one of the dresses that is too small. Well, they have one sample dress and I have 5 girls with dresses that are way too small! So how exactly would that work?!?! They have NOT been helpful and they have NOT done anything to fix this situation. They do get back to me relatively quickly anytime that I call, but that has been the only positive. I got my dress at MB Bride. SO glad I didn't go with the White Orchid for my dress! MB Bride is far from perfect and they have made some mistakes with my dress and also the bridal jewelry, but the difference is that they go out of their way and above and beyond to fix things! I've been 100% pleased with them! Please don't waste your time and even step foot into the White Orchid!
The staff at the White Orchid was wonderful. I was the first Bride to have a private party where they shut down the shop for 2 hours and I was able to try on as many dresses as I wanted. They served Sangria, crackers, cheese and fruit. My family and I had a great time. I ended up finding my dream dress that night. It was a Maggie Sottero. I also got my bridesmaids dresses, which were absolutely stunning. I would recommend anyone go to The White Orchid.
I went to eight different bridal stores and was sooo happy that I found the White Orchid. The ladies were wonderful to work with. The sales lady made a suggestion to alter a wedding dress by adding a belt! Completely changed the dress and I fell in love with it! They went above and beyond , allowing me to try on my dress multiple times! The seamstress that fixed my dress did a wonderful, affordable job. I was so happy with the White Orchid!
Loved this shop and the women who work there! Found an amazing dress at an amazing price and was so pleased with the service!
From day one of showing up at the White Orchid without an appointment (during prom season)to look for a wedding gown... everyone in the boutique was extremely friendly to myself and my mom and my sisters. This was refreshing because we had stopped at another bridal store not far from the White Orchid first and the staff there was extremely rude to us. At the White Orchid, it was completely different. Even though they were busy with other appointments, they didn't turn us away or make us feel unwelcome at all. The ladies working simply asked us if we wouldn't mind taking a look around downstairs for a little while until one of them finished with their appointment and could help us. We did just that and I'm proud to say that I found the gown of my dreams at the White Orchid that very evening!!!
I ended up buying my wedding dress and bridesmaid dresses from the white orchid. the girls were great!
I was new to the Pittsburgh area when I got engaged and found myself looking for a wedding dress. The ladies here were so incredibly helpful, especially Bonnie. The dresses were beautiful and reasonably priced. I am not in the final stages of my dress alterations and the seamstress, Michelle, has been wonderful. I recommend the White Orchid to any bride in the Pittsburgh area!
From the moment I walked into the store I was greeted with friendly faces. Every one there was very helpful. I found my dress at this store on my first visit. It was a Maggie Sottero dress! I was very impressed with the alterations made by the seamstress - she did an awesome job! The dress was made to fit perfectly!
The White Orchid was the first any only stop I made. They were not busy that day so they let us extend our appointment and we found the perfect dress. The staff was courteous and easy to work with. I loved that we came in under budget!
Looking for and purchasing my wedding dress at the White Orchid was a wonderful experience. They did a great job helping me find the dress that I would love, but also within my budget. They were very respectful and helpful in any request that I had. They also did a great job with my fitting and everything else to get my dress ready for the wedding day. All but one of the women who works there are fantastic. They were such sweet women who know what they're talking about. I had one bad experience with one woman (who I only saw that one time there) and she just plain rude. She was demeaning in speaking with me and was not helpful. However, I do not want her to ruin the reputation of the shop, but I really did enjoy every other experience there. But if you go there and get her, ask for someone else! I promise the rest are really great!!
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The only name you need to know.
The White Orchid has enjoyed helping brides, maids, moms and flowergirls find just the right dress for 26 years. We also help brides (and grooms) find just the right look for the guys.
- Type: Alterations, Bridesmaids, Flower Girls, Lingerie, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2013