69 total reviews
27 years ago, my mother purchased her dress from Tiffanys Bridal. It was beautiful, well made, and fit her personality perfectly. She had such a great experience that it was a no-brainer that I would find my perfect dress there. I felt welcomed and important from the moment I walked in. Audrey was outstanding at helping me figure out what dress would be best for me, and I didn't feel rushed or pressured into anything. I wasn't ready quite yet to make a purchase, so I waited a little while.
After a (very) unsuccessful appointment at another Richmond bridal salon, we went right back to Tiffanys. Sharon, the owner, was incredibly helpful and accomodating. I was able to try on the dress I loved from my first visit, and I fell in love with it even more! It also ended up being the very first dress I had tried on, which shows how good of a job Audrey did at finding a dress to fit my personality. Needless to say, I ordered it immediately as I did not need any more persuasion.
I am still waiting for it to come in, but I can't wait! Everyone has been amazing to work with, even when I don't have an appointment and come in to see how my veil (something borrowed) looks with the sample dress.
I recommend, without an ounce of hesitation, Tiffanys Bridal!
Thanks so much for your lovely review -- we look forward to seeing you again soon! Ashley at Tiffanys
Everyone at Tiffany's Bridal was amazing! I always went in feeling like I was a friend to them and everything was perfect with my wedding dress. Alterations were perfect after the first time! I couldn't have asked for a better wedding dress...it was perfect for my big day and fit my personality! We also used The Grooms Corner and Barry was absolutely FANTASTIC! He was so helpful and knows his information!
Save yourself a lot of trouble and go straight to Tiffany's Bridal in Richmond, Virginia. Seriously. My daughter bought her gown from Tiffany's, on a rush order from England, and a wedding only a few weeks away...and at every turn, everything was handled wonderfully. We felt like we were the only customer. Sharon, the owner, was in charge of my daughter's appointment, and I could not have been more pleased. She wrote my daughter a thank you note, handwritten (who does THAT anymore?), thanking her for the opportunity to be of service. And the best part of the whole experience with Tiffany's Bridal? The fact that the owner told me she would do whatever she could to help my daughter find a gown (knowing we were in a major time crunch)...even if she bought the gown from another shop. Now that's service.
My daughter, and a small band of family and friends, arrived at Tiffany's Bridal for our morning appointment to look at wedding gowns on October 18, 2014. This was my daughter's first search for HER wedding gown.
My daughter had low expectations relative to finding HER wedding gown at Tiffany's Bridal. I told my daughter that Tiffany's Bridal's had provided the dresses for my bride's maids. I recalled the experience as being pleasant. However, it had also been over thirty years, ago.
Along with being the mother of the bride, I am also the wedding planner. So, I was focused on staying within our budget and, knowing that we were going to see another vendor, I was not particularly vested in Tiffany's Bridal.
Kendall Tyler changed that. Kendall's customer service was at such a level that we drew a thick line through even going to the other vendor. We decided that Kendall could not be topped!
Kendall listened attentively to my daughter's description of what HER wedding dress had to look like. Kendall, patiently, took my daughter through all the wedding dresses in the stores while selecting specific gowns that Kendall believed matched my daughter's description.
My daughter found HER gown within the first four or five 'try-ons'. The gown that Kendall selected met all of my daughter's wedding gown 'must haves'. Kendall was totally engaged in the search and was genuinely pleased at my daughter's almost impossible to contain excitement when my daughter found HER wedding gown.
My daughter wanted her future mother-in-law to see her in the wedding gown. Fortunately for us, Kendall had an afternoon cancellation and we snatched that opening. My daughter's future mother-in-law was the only one who had permission to ask my daughter: Are you saying 'YES to the dress'? So, we came back and once my daughter answered THAT question, we could move on.
Kendall Tyler stayed engaged with us the whole time -- both times, She shared her knowledge and expertise and helped my daughter with one of the most important decisions she will make as a bride-to-be.
I'm 'old school' in that I expect excellent customer service to be the 'norm' and not the exception. Kendall Tyler, Tiffany's Bridal Consultant, went well beyond my expectation.
Thank you, Kendall, especially with the decision to wear a veil!!! :-)
I had a wonderful experience at Tiffany's; Kendall was so kind and attentive! She was bubbly, helpful, and knowledgeable, and never pressured me out of my budget (not the experience at most places). I've been to bridal shops where upon walking in, it seemed as if they were annoyed and bothered at having to help me, but Kendall made me feel so at ease and welcome. It made the experience so much better!
The selection at Tiffany's is unlike any other bridal store in Richmond, and is matched by their fantastic service and level of service. I found the perfect dress, and am hoping to go back this week to get it. It is worthwhile to make Tiffany's Bridal your first stop; you'll find it will likely be the only one you have to make!
I went into my appointment very nervous that I wouldn't find my dress. I was welcomed by the staff the moment I stepped into the shop and immediately felt at ease. Kendall was my consultant and she gave me all the attention and time I needed to make a decision. She helped me pick the right dress and way below my budget! I had an amazing experience! She accommodated my family members and helped me find a gorgeous dress.
I tried on wedding dresses at Tiffany's and had a wonderful experience. The dresses at Tiffany's are beautiful from simple designs to more elaborate ones. I worked with Kendall who was AMAZING! She made the process fun, easy, and painless:) She listened to everything I said and never once pressured me into buying a dress. I definitely recommend Tiffany's for bridal gowns!
I just purchased my bridal gown from Tiffanys just yesterday and I must say they were top notch! It was there annual summer sale, so everything was priced ridiculously low for amazing sample dresses. I didn't think I would have any luck, but there were a lot of very nice dresses and the service was exceptional. EVERYONE was so attentive, kind and extremely helpful. I felt absolutely beautiful and ended up snagging a dress for $500 when I originally budgeted $2000! I recommend that any bride in the Richmond and surrounding areas try them out. Even if you don't find your dream dress, you certainly deserve to experience quality service.
Thank you so much for your kind words! We loved having you here (I remember discussing your name, and we all agree you and your mom were so lovely to work with!). We are so glad you found your beautiful gown at such a great price. All the best to you...
My trip to Tiffanys was my first experience trying on wedding dresses. I felt overwhelmed initially, but Sharon was great. I was able to try on a lot of dresses to determine what types of styles I liked best. She put me at ease and found a dress that was what I was looking for, despite my not so great job of articulating what I wanted. I highly recommend Tiffanys Bridal.
Thanks for your kind review! Sorry I am just catching up with responses, but we really appreciate you sharing and are so glad you enjoyed your experience with us. Thanks again! Ashley at Tiffanys
The shop and associates were great, the dresses are just super expensive! They do have a fabulous selection and many gorgeous dresses though!
The girl that helped me (Kate) was absolutely phenomenal! She definitely knew her stuff and I feel so lucky that I got to have her - she truly sold me everything (I went to 3 other places after Tiffany's and tried on a total of 50 dresses...I did not hesitate to go back to Tiffany's and make that final decision thanks to Kate)! And when I went back for my fittings everyone was SO sweet & the girl who does their alterations is honestly THE BEST - she works magic with fabric! I could not have been happier with the entire experience...cleaning, steaming, and now looking into preserving! Prices are very reasonable.
I visited a lot of stores and tried on at least 50 wedding gowns. Some places made me feel rushed and I was wondering if I'd actually find a dress that stood out above all the rest. So by the time I got to Tiffany's, I was getting sick of staring at white lace and climbing in and out of heavy dresses.
Kendall was my consultant, and she made my group's experience at Tiffany's really positive. She was friendly and attentive and listened to what we were looking for. When I tried on THE dress, she paired it with the perfect veil. But, we had an appointment at another salon that afternoon and I wasn't 100% sure I was ready to commit. So we took the other appointment and were back at Tiffany's a few hours later. Kendall was there waiting for us! She let me try the dress and veil on again and walked us through the ordering/alterations process. She sent me a lovely hand-written note a few weeks later, which I thought was a nice professional touch. We also decided to order bridesmaid dresses through Tiffany's and the staff was always happy to answer my questions during that process.
The in-house seamstress isn't cheap, but she's very good and made the dress fit like a glove. I was very pleased with how Tiffany's pressed and packaged my dress and veil when I came to pick them up for the wedding. And, when I started down the aisle and my husband said "WOW" out loud, I knew the whole look was perfect!
The only reason I'm giving 4 stars for Value is that my mom found the same dress for a little cheaper in another store (outside of Richmond). But if you're shopping in this area, I recommend starting with Tiffany's - you'll save yourself a lot of running around!
I absolutely love everything, from discovering my dress and accessories to pick of my dress. I had been to one other dress shop before going to Tiffany's. The staff was so courteous, helpful and accommodating. I would recommend Tiffany's to any one looking for a wedding dress shop. Also for your wedding day jewelry. They have Daivd Tutera accessories.
I had a good experience at tiffanys bridal. My consultant was super nice and helped me find an amazing dress in my budget. And the best part was she didn't show me dresses out of my budget. It was nice to find a consultant that respected my small budget. The only thing is she recommended I order my dress in the next size up which was huge when it came into the store. Which then required lots of alterations. But over all it was a good experience.
The women there were so nice!! I got the dress quick and the alterations were done in a couple days!
After trying on numerous dresses at many stores I found my perfect gown at Tiffany's. The sales staff was very helpful and truly tried to meet my needs 100%. There was no trying to up-sell or take me out of my comfort range. The sample gowns are all in pristine condition and the store itself is very nice. I would recommend this store to anyone who is looking to spend around $1000+.
I purchased my wedding dress from Tiffanys Bridal and couldn't be happier!! The dresses are BEAUTIFUL and the staff really make you feel like royalty. Everyone at Tiffanys is welcoming and very accommodating. The shop was beautiful, the staff was super friendly and helpful and I couldn't have asked for a better experience. A HUGE thank you to Kendal for helping me find the dress of my dreams!! Nothing is better than a bride feeling calm, and relaxed- especially when they are shopping for their dress and Tiffanys (and Kendal) definitely gave me that. I will definitely be recommending Tiffany's and Kendal to every bride I talk to!!
Tiffany's was amazing. I planned my wedding in only two months so most dress stores thought I was crazy. Tiffany's however, took me downstairs to the dresses they were about to put on sale. I bought my perfect dress for %50 off and straight off the floor, had all my alterations and everything done in time for the wedding.
I had the best experience with Sharon and the Tiffany's staff. I was nervous about dress shopping going in, but they listened to what I was interested in and helped me pick the perfect dresses to try on. Everyone there was great! Great experience!!
After trying on several dresses at other bridal salons, I finally found my dress at Tiffany's! The staff is great and they have a wide range of dresses! Definitely check them out!
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Gown Collections Available
This salon carries the following collections featured on TheKnot.com. Please note that this salon may also carry others not listed here.
|Allure Bridals||Maggie Sottero|
|David Tutera for Mon Cheri||Martina Liana|
|Essense of Australia||Mori Lee by Madeline Gardner|
|Justin Alexander||Sophia Tolli|
|Kenneth Winston||Stella York|
Serving Richmond's best-dressed brides since 1969
Old-fashioned personal service gives brides an unforgettable experience at our spacious new boutique. Offering one of Virginia’s largest and finest selections of gowns, Tiffanys has received numerous awards. Richmond's oldest bridal store invites you to be part of the tradition: be a Tiffanys bride.
- Type: Alterations, Bridesmaids, Flower Girls, Mothers Fashions, Other Attire & Accessories, Shoes, Wedding Gowns
awards and affiliations
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2013
- The Knot Best Of Weddings 2012