375 total reviews
To start off with, my experience in the office was great everyone there is friendly and takes the time to listen to what you want. My photographer, Bill was amazing. He was on time and ready to go. We have a great mix of pictures from the food, to bridal party, to the guests. He did a great job blending into the background of the wedding yet still getting great pictures. The best part was that he was not only prepared to take pictures of the wedding day, but prepared for everything I was not. I couldn't have asked for a better photographer or experience with the company and would recommend Timothy Whaley to all my friend and family that are getting married.
I was so ecstatic with the service provided and the quality of the images! They couldn't have done a better job if they tried.
TWA is a great company to work with. They provided my husband and I with amazing memorabilia from our wedding that we will have for a lifetime. The staff at TWA (and I got to meet a lot of them) were also very nice, but I'm not surprised because Timothy Whaley seems very personable and was willing to work with my husband and I (i.e. budget, dates, etc.). Not only were they great to us, they were also great to our guests. We can't wait to use our lifetime of free photography with TWA... maybe pregnancy photos are next. :)
I could not be happier with this vendor! We had our photographers & videographer from this vendor. We were involved in every step of the process. We first met with someone to talk about what we were looking for with our wedding photographs & they matched us with a photographer that they felt would meet our needs. We got to meet with that photographer & give the final approval. I really enjoyed that process. In regards to the quality of the photos, I was truly amazed. I have seen many photos from wedding & I truly believe these are the best quality! They have a lot of options of packages, bridal albums, and other items (such as wall art) to meet all budgets from small to large. I never had a bad experience whether I was emailing, calling, or on the day of. I have to say, probably the best customer service ever! On the day of the wedding, both photographers & videographer were very professional, listened to our feedback, and made sure that we captured our wedding exactly how we wanted. We never felt pressured into certain photos & they worked well with all of my other vendors. I could not be happier and would definitely recommend Timothy Whaley & Associates!!
My husband and I could not have been more pleased with the photographer we had through Timothy Whaley! His name was Jerry and he was so much fun and took amazing photos! He really made sure to take the photos that I specifically wanted to take and also had good ideas of his own! We were all so comfortable with him, it felt like he was part of our family/friends! I would definitely recommend TWA to any brides out there!
We were referred to Timothy Whaley & Associates through Bridal Expo Chicago, and they came very highly recommended by both professional and personal contacts. Our other attempts to contact photographers gave us games of phone tag, contract emails with no other communication, questions asked and not answered, or no replies at all.
At our first meeting, we were introduced to a photographer (who was not the photographer that we decided to use for our wedding) instead of a salesperson. His level of professionalism, enthusiasm, and knowledge set us at ease and let us know that it wasn’t a gimmick that he called himself a “photographer” instead of a “salesperson”. He gave us a detailed description of TWA’s policies and practices (especially the safeguards for the day-of-the-wedding troubles), detailed different styles and types of photography, and was thorough and thoughtful in his answers to all our questions, concerns, and follow-ups to the explanation of what would be provided to us, what we were required to do, and what each step would bring. We were chatting in the office for more than an hour before any dollar amount was even mentioned, a fantastic situation compared to a lot of the wedding vendors we considered.
After we decided on a photography package, we went to coffee to meet the photographer. We sat and talked about styles of photography, pictures from other weddings that we had seen that we liked, things we didn’t like, all with no obligation to use that photographer. If we didn’t feel he was the right photographer for us, TWA would send us another, or refund any money we had invested to that point. Lucky for us, this wasn’t the case, and Harry would become our wedding photographer! We held a conversation from that point about photos we wanted to make sure we got, the wedding day timeline, and in general what we thought our wedding photos would look like.
Harry and Jillian, our photojournalist, provided us with some of the best photos I have ever seen. They were both professionals, but spoke with us as though they had known us forever. They were sweet, helpful, cheerful, and worked with us to make sure that our photos would be perfect… and they were! They captured the essence of each of us as we prepared for our day, the love we got from our friends and family, and the incredible emotions that came through the day. They are wonderful people and they happened to be great photographers.
After what seemed like weeks of anticipation, we scheduled an appointment to see our wedding photos. The quality and quantity of the photos exceeded our already-sky-high expectations... they were absolutely amazing. TWA had put together a slideshow of their favorites, and we got the proof book to look at on our own, something we were dying to do. We got wedding album and printed wall art options, and instructions on how to navigate the photo and album website (and steps how to share the photos with our friends and family!).The TWA website is quick to load and easy to navigate, and has a no-nonsense photo picking and ordering process. Our families were over the moon that it was so easy to see the pictures and place an order. It was simply too easy to find the prints they liked, pick a size, and purchase.
Everyone we interacted with at Timothy Whaley & Associates was polite, professional, and kind. The level of service we received every step of the way was above and beyond what we had imagined. They truly are the best photography studio.
Our wedding day was beautifully captured by the Timothy Whaley photographers. Included in our package we got to choose an additional event to be photographed (we chose our rehearsal dinner) and our photographer (Luke) was very pleasant to work with and did a great job photographing the event. On the wedding day, we had 2 photographers (Mikhail and Heidi) and 1 photojournalist (Douglas) and they all worked together to make sure we had every picture we asked for plus so many more from their creative ideas. We chose the Sapphire collection and it has totally been worth the money that we paid. Overall, we had an excellent experience with Timothy Whaley and Associates.
Loved our experience with TWA. The photographers were an amazing fit for us. We were blown away with the number of pictures that we absolutely love.
When we originally booked this photographer we were very excited. Our initial meeting was great, no pressure, the man we met with was full of energy and seemed to really get what we were going for.
We had our engagement shoot, and it was not with our photographer because we had to do it on a Wednesday or Thursday and she was unavailable or something along those lines. Out of all of the pictures their were only 3-4 that were actually good. I let it slide because we did an in studio session, and I figured it would be different and allow for more creativity at our actual wedding. I was still very hopeful in looking at the reviews and images online as well as having had a great first interaction.
I was not pleased, however, when they told us we could not have access to the engagement photos until after the wedding.
When it came time for the actual wedding, I was contacted 2 weeks before the wedding. Our photographer, Nicki, seemed very rushed, leaving me a message saying she has never gone this long without actually speaking to the bride. When I returned her call I explained that I was looking for some really pinteresty type pictures, and that the photos were the most important element of my wedding so I wanted a lot. I sent her a link to the photos I liked, as well as created a list of photos I really wanted. She replied saying she could not guarantee all of the pictures that I wanted, but assured me that they would be great.
The day of the actual wedding, I was kind of in a blur and wasn't really worrying about what the photographer was doing. I just trusted that she was going to get the photos I wanted. Myself and the girls were all at my house to get ready, and I had set aside an entire hour of time for some girls only pictures. We took 2 group photos. I assumed that she was going to get more later, and didn't worry too much about it.
After the wedding when we were taking pictures, we did not take any more girls only pictures, and took maybe 5 poses with the entire group. I didn't realize it at the time, but looking back I am not pleased about this. Especially because I sent a bunch of sample cute whole group poses. We explicitly had stated we wanted someone that was going to be fun and creative with us, but rather our photographer was snippy when we wanted to take fun pictures and did not come up with any original ideas.
At the reception, my husband and I had a picture we wanted to take. In the process of actually going to take the picture, we were stopped by some family to talk and it just kept going on and on with people wanting to talk. Rather then taking pictures of us talking to family or of the kids that were running around next to us or the people dancing behind us, she sat. And waited. For TWENTY MINUTES!!
One thing that really upsets me after the fact is looking back at pictures that other people have taken. I have 7 pictures of big moments, such as us walking out of the church, where she is in the background with the crowd standing there. Not taking pictures. We have seen 10 of the images to choose our thank you cards, I like 3 of them. The group pictures have peoples faces covered or people cut out completely. I am hoping that the rest of the images will be the quality we were expecting when we choose to spend this much on our photographer, but we have to wait SIX WEEKS.
I was very very happy with my two photographers (Tim and Chris) the day of my wedding!!! They took great pictures and the quality was excellent! I feel like we got a lot for our money because of their promotions. Two photographers who caught each special moment that I will cherish for years to come! Thank you!!
Our photographer Tom was great! He also did our engagement photos and on the day of the Wedding he was there and ready to help! He made sure to get the pictures that we wanted and worked hard to get the pictures that we needed. Overall, impressed with TWA!
I will address the photography service first, then the overall process and final product.
First, the photographer was the biggest prima donna/diva I have ever encountered. He had a schedule of formal church photos to take and the order they would be taken. At the church the father of the bride (the guy paying the bill!) asked him to take formal photos out of order because two grandmothers had serious health problems and we wanted to let them leave as soon as feasible. This did not fit with the photographer's schedule. Thereafter, he was a difficult, unyielding jerk. He really ruined the rest of the day for everyone. The bridal party went to an outdoor location for informal photos and everyone agreed that he was the most difficult person to deal with. He really acted like it was HIS wedding and everyone else should just get in line with his agenda. You can see the negative reactions on the faces of some of the bridal party. Do you want to deal with this on your wedding day?
As far as the actual photos taken, have you ever heard of a "professional" photographer who failed to take one, EVEN ONE, photo of the bride and her mother? Well, we do not have have that photo. What kind of nonsense is that? There are plenty of photos of people bumping and grinding on the dance floor and LOTS of cleavage photos, but NOT ONE photo of the bride and her mother. Unforgivable. The prima donna made a half hearted effort to photograph couples or groups at each table and here is how they turned out: people with their eyes closed and people in the process of speaking so that their mouths were contorted. He couldn't wait for people to even set their faces in a smile. Again, we believe this is because he was offended that we (the people paying the bill!) asked him to take church photos out of his order.
After we had paid a couple thousand dollars up front, we got nothing but up-selling in return. Their "counselors" or "consultants" or whatever they call themselves spend their efforts trying to get you buy a bigger album or more photos. This is after you have already paid them thousands of dollars for the privilege of being insulted by their photographer. They kept the digital record hostage for 11 months after the wedding. Needless to say, we did not want to waste any more money on this outfit. We "upgraded" the album because the one that comes with the package is a joke. We bought a couple of 5x7s or 4x6s but really did not want to give this outfit any more money.
The final album is acceptable, nothing special. The digital copies are not retouched. The entire experience left a bad taste in our mouths.
If this company is a "preferred vendor" at your venue, you will likely see a nice album of pictures by them. Understand, that if you want something like that, you will pay thousands and thousands of dollars, you might have to deal with an unpleasant photographer who thinks it's his wedding and not yours, and you will likely feel the need for a bath every time you meet with one of the smarmy "counselors" or "consultants." Run, run away from Timothy Whaley. You want your pictures to remind you of your lovely day. You do not want them to leave a bad taste in your mouth.
Thank you for your detailed review, this is certainly not the experience we want to provide to our couples. Our absolute priority is delivering an exceptional product with outstanding customer service. We are quite alarmed by the lack of service you ...
I got married on 5/25/2014 and would absolutely recommend Timothy Whaley Photography to any bride to be. From the initial contact to my wedding day to the months after my wedding, this company has been nothing but amazing. They offered great deals with an even better product. We are so happy with the level of work in both our wedding photography and videography. Bill, Nick and Krystyn were all so easy to work with and willing to help make my wedding one of my dreams.
We had chosen Timothy Whaley to photograph our wedding and couldn't be happier! On the day everything went as smooth as it could have. Our photographer was a delight to work with. He showed up on time, was extremely professional and courteous as well as he listened to what my husband and I wanted! I would highly recommend this company to anyone looking for photography services.
TWA did an incredible job capturing beautiful moments at our wedding. The pictures they took absolutely took my breath away. I couldn't be happier with the photographers we were lucky enough to work with on our wedding day! Everyone I have dealt with from there has been so friendly and helpful. They even held a "Reveal Party" for me and some family members to go review our pictures! I absolutely love my decision to go with Timothy Whaley!!!
Timothy Whaley & Associates were an amazing company to work with. On the business end of things, they always returned calls quickly and were very accommodating with appointment times. As far as the work they do, I could not have been more pleased. Their photographers are top of the line. We had Able as our photographer and he was amazing to work with. He made sure to capture all of our requested pictures as well as had tons of great ideas of his own. I could not have been more pleased with our photography services.
We won a photography package with TWA at the Chicago Bridal Expo and it was great! My only comment would be that I wish their company blog would highlight weddings rather than post single pictures. I love when companies post a summary of a recent wedding. We worked with Joel P and he was fantastic. He was fun and had a ton of pose ideas for us. The company was so professional and I can't wait to see our prints. I highly recommend!
From the first meeting with TWA, my now husband and I were impressed. Everyone we worked with, from the office employees to our amazing photographers were great! Our pictures are beyond wonderful, our album will be a keepsake! We would recommend TWA to anyone needing photographers for their special event!
We had Bill & Chris for our photographers! They were both amazing and very intune with emotions and capturing moments. We shopped around and by far beyond happy that we choose this company and these photographers. They gave us memories to remember for a lifetime and if you are looking for personal and trusting photos, look not more!
We had a wonderful experience with TWA, and are especially happy with Chris Ligeza, our photographer. Chris was fun, creative and sweet with such professionalism. We would most certainly use TWA again and recommend them wholeheartedly. We asked for journalistic/candid photos that tell a story and Chris did an amazing job!!
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Telling the Story & Capturing Emotion for 24 yrs.
"You captured every tender moment of that day and saved it for me and future generations." - Michelle & Joseph.
TWA Photography captures your memories in a style that allows you to relive the story, romance, and emotion of your wedding day.
- Starting Price Range: $1,000-$1,999
- Specialty: Photojournalism
awards and affiliations
- The Knot Best Of Weddings Hall Of Fame
- The Knot Best Of Weddings 2014
- The Knot Best Of Weddings 2013
- The Knot Best Of Weddings 2012
- The Knot Best Of Weddings 2010
- The Knot Best Of Weddings 2008-09
- The Knot Best Of Weddings 2007