25 total reviews
We got exactly what we wanted with our tux selections. We choose light grey suits and they provided great service and follow up the week before the wedding.
We rented all the tuxes from Tip Top Tux in overland park for our wedding and the order was correct and ready on time. They called and reminded us who still needed to send their measurements in and who still needed to pay. They are prompt and organized. Definitely recommend.
I was happy with Tip Top Tux until 2 days before my wedding. We were told we could come in on Thursday (2 days before) to pick up the 7 tux we rented, no one ever gave us a time to be there and since I was still trying to finish up other stuff I took 5 of my 7 guys at 10 am only to find out that only 3 of the tuxs were not there yet. To make matters worse one of them did not even come close to fitting! I told the guy at the store that it did not fit and he told me it did and looked fine! I have photos to show it did not!!!! I had to ask to get a different size. That was ordered and we left after being told they would call when they got the rest of our stuff in and it should be within the next hour or so. After 2 hours we called and were told they received the shipment but had only gone through 3 of 4 boxes so they still did not know if our stuff was in. Instead of putting us on hold to look and see if our stuff was in they again said they would call us and let us know. At this point we went back to Tip Top and were finally told the rest of our tuxes were in so I had the rest of my guys try them on and yet again had one of them not fit, this time it was way to big! Also my son got a white tux with two tone shoes (white and black) but when he put on the shoes with the tux the shoes looked awful and did not match so I asked my son to have the woman helping him come and talk to me. He asked her and she came out of the back and instead of coming to me she went to help a man who had come in well after we had! 30 minutes later she finally finished with him and came over to me and when I showed her that my son's shoes did not match the tux she said it was a texture thing. Um no the photos I have show it was a color thing!! At this point I was so upset but I did not yell we just let them order the correct sizes and they gave my son black shoes. We left and the next day (the day before my wedding) my now husband and two groomsmen went to get the correct tuxes. This was very poor customer service and because of this I would never recommend them to anyone. I understand that we got the correct tuxes and my wedding day was wonderful but the stress they caused due to the very poor customer service was just unbelievable!! They need to teach the staff how to handle things like this, no one even said a simple "sorry".
We had a good experience with Tip Top Tux. They were always so nice and allowed to come in as many times as needed to make our final decisions. The only thing that was a little annoying was that not all the tuxes came in at the same time. So some groomsmen went to pick theirs up together and not everyone's was there yet.
I loved the tux we picked out for the groom and groomsmen they all looked great!
Tip Top Tux in Overland Park had great service and they made it incredibly easy to help us find the tuxedos that looked great on everyone!
We went to the Lees Summit location for our tux rental and had such a positive experience with the associates there, they were incredibly helpful!
They helped my groom personalize the look for him and his groomsmen. The day before the wedding, my groom realized he didn't like the shoes he chose. Tip Top didn't hesitate to change the shoes out for all of his guys last minute and everything arrived on time! I'm also having Tip Top clean and preserve my bridal gown. If you get tuxes through them - you get a discount on the gown preservation.
Tip Top Tux is the best tuxedo rental experience we've ever had. They have several unique choices and if they don't have what you want they'll make it for you! We had a same-sex wedding and there wasn't an eye batted or any form of judgement as there was with other tuxedo shops. We'll definitely refer them to all of our friends/family and use them for future events.
We loved that they were easy to work with and had so many colors. They were the only place we saw that had such an extensive array of color choices.
So glad we ordered a groom try-on before the big day. We had to change ties, vest, and shoes about two months before the ceremony. My dad's tux was too big and the issues was resolved by the next day.
We got a full tux for the groom and a set for each of the four groomsmen (no jacket, just a vest). They were very helpful! They have a lot of variety when it came to vest colors, but not much for the actual tuxes. We ended up going with a tan suit and navy vest. The tuxes came with everything we needed (including shoes, socks and cuff links for a little extra cost) and looked great - they just cost a little more than I would have liked.
Tip Top Tux was great to work with! You can tell they value customer service. Overall, we enjoyed using Tip Top Tux for the tuxedos for our wedding. We just had one problem with the hem on the ring bearer's tuxedo coming out on the morning of the wedding.
We loved picking out tuxes at Tip Top Tux. They accept walk-ins, and we went on a Saturday so they were a little busy. We were able to take the swatches and vest samples and mix and match them with the tux we picked until we found the right combo. They had some really great deals, too, and we definitely took advantage of those. The tuxes were in great condition, easy to pick up and return.
We decided to dress our guys in tan suits and WOW! I am so glad we didn't go with traditional black. The tan was perfect for an outdoor spring ceremony. The guys were thrilled to not be boiling in black and we got SO many compliments on their looks. The prices were comparable to many other places, but most places didn't offer the tan that we wanted. Service was top-notch!
I worked with Jade and Erica at Tip Top Tux and they were seriously incredible! They made this part of the wedding planning process that much easier. Not only were they extremely cool and happy, but the tuxes themselves were amazing! The guys absolutely loved them. They said they were excellent quality and they couldn't stop talking about them. All the guys, including the groom, lived out of town (one of them lives in Antigua!) and it was still so easy for them to get measured at their convenience and submit their measurements online. I love love love this place and highly recommend it to everyone!
After being told by another Tux vendor in Lincoln that what I wanted (2 different colors of grey tuxes) for our wedding party would be impossible and seeing how worn down their tuxes were, we stopped by Tip Top Tux on a whim. And lo and behold in their display window they had 2 different colors of the same grey tux! We were very pleased with TTT. They were easy to work with, even when we had to make last-minute adjustments to our wedding party. They weren't the cheapest option but the tuxes looked like new. I would say that the measuring policies between different locations isn't the same because we had groomsmen and ushers in different states and the tuxes don't all fit the same. But overall we were very pleased with them.
I choose this vendor while being selected for a special discount while attending one of the bridal shows last spring and boy did I make the right selection!
My guys tuxes were great and the customer service from Erica who was the first person we met when getting my son's and fiance's measurements were so patient and kind and made making decisons very simple and stress free.
She helped me keep on task with all of the groomsmen and would always call be right back if I had questions.
As a bride it makes you feel much better about choosing the right vendor when they also send you sentimental thank yous right away along with coupons to come back for services.
I work in a customer oriented industry and without great customer service a business can only go so far.
We had a pretty good experience...the staff was very nice and easy going...but we did have some problems....some jackets were extreamly large and one of our ring bearers hem came completely out of a leg in his pants! That did not make me happy considering the price they had to pay for the tuxes!
The ladies at Tip Top Tux are great, thank you do much for all your help! The groom and groomsmen looked wonderful!
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awards and affiliations
- The Knot Best Of Weddings 2013