57 total reviews
Here is the e-mail I sent to the management of Waterside after my son's wedding reception:
Thank you. Thank you. Thank you. My son's wedding reception on Saturday was a tremendous success!
Where do I begin?
Firstly, the food. Fine dining is a hobby of mine. And whether I'm dining locally or when I travel, I always make it a point to experience the best restaurants and chefs. While vacationing in Charleston over Christmas, I 'thought' I had tasted the best oysters ever at a wonderful little seaside restaurant. That was until I tasted those at my son's reception. The sauce was incredible! And it wasn't just the oysters. Every dish was top-notch from its quality, to its presentation, to its taste. My compliments to the chef!
Secondly, the venue. Your restaurant is beautiful. When my son and daughter-in-law first decided to have their reception at Waterside, I was concerned about the travel time (over an hour's drive from the church ceremony). Knowing what I know now, we would have travelled even further. We had several older guests in attendance whose mobility is hampered. As one of them told me on Sunday, "Even though I just sat in my seat, everywhere I looked gave me joy. The view of the room and dance floor, the view of the river and skyline, all was a 'feast for the eyes.'" I agree totally.
I was also initially concerned because due to some family circumstances, we needed to have an afternoon reception. I was afraid it might dampen the 'party mood' of our guests. Wrong! Great food and a great atmosphere certainly leads to a great time.
Lastly, the staff. I have three words to describe your staff: attentive, attentive, attentive. Actually, there are more: friendly, professional, courteous, well-trained .... I could go on and on. From the maitre d' to the bartender to everyone in between, you should be very proud! They certainly contributed to making my son and daughter-in-law's reception a truly wonderful 'first appearance' as husband and wife.
Since Saturday, I have been inundated with compliments from our guests. So, I end as I began. Thank you. Thank you. Thank you.
Thank you so much for this amazing review of your son's wedding . We are thrilled that we were able to be part of his special day. And we are so happy you enjoyed all of the food that Waterside has to offer. We would love to see you here at...
Love this place!! My name is Jenna, and as the Bride, it was amazingly PERFECT!! The Perfect location with the ceremony outside on September 29th. The weather was perfect, awesome view of New York skyline. Impressed with the staff. they were on it and welcoming. My coordinator was the Best, and took care of myself and the Groom. (made sure we ate) ;) The food was ALL delicious, and was very pleased as well as our guests. Everyone who came to our wedding say it was the BEST wedding Ever!! I'd do it all over again.
The service at the Waterside is unmatched. They make sure that you are attended to the whole time. My guests kept commenting on how good the food was and the service was excellent. The view could not be matched. We were happy to have chosen the Waterside for our special day.
When my husband and I first started our search for a wedding venue we knew that we wanted something on the water for our summer wedding. We had seen a few other venues on the Hudson River, but they did not meet our expectations. Waterside was actually the last venue that we looked at before we made our final decision.
We first saw Waterside on a very rainy day and we met with the manager, Bob. Bob was very kind and genuine and did not pressure us at all to book right away. However, it did not take us long to make a decision because despite the rainy day we knew that we wanted to have our wedding reception at Waterside.
Waterside had everything that my husband and I were looking for in a venue. For instance, it is on the Hudson River with breathtaking views of the city. We also liked that the restaurant is somewhat hidden from the street, but still easy to get to. We were worried about our family members getting lost, but all of them found the restaurant without any problems. The venue itself is very modern and we especially liked that the cocktail hour and our actual reception were on 2 different floors.
The staff at Waterside are absolutely wonderful! I felt very lucky to work with Frances, Lesley, and Shantal. Lesley was always so prompt in responding to my multiple emails. She always answered and addressed all of my questions and concerns.
Frances was absolutely amazing! I was so lucky to have Frances coordinate my wedding reception. She knew exactly what my husband and I envisioned for our wedding. Frances made us feel like we should have everything we want on our wedding day and we absolutely got everything we wanted and more! She is very organized and accommodating.
Shantal was our maitre d' for our wedding reception and she was fabulous! Once we arrived from our ceremony to Waterside Shantal made sure that we had water and that we were comfortable. She made sure that we got a chance to actually eat during our cocktail hour, which was so awesome! Shantal and Miguel always made sure that my husband and I always had a drink in our hands and always asked us if everything was going well. Shantal did such a wonderful job ensuring us that our reception was running on time and that our guests were having a good time.
Our guests loved Waterside! Many of our guests told us that they really enjoyed all of the food that they had. Our guests thought that the food during cocktail hour was delicious and plentiful. Some of our guests were surprised that they were actually going to have a full course meal after cocktail hour. They really enjoyed all of the food! Many of our guests commented that our venue was very modern and classy, and they all had a wonderful time.
Overall, our wedding reception at Waterside was spectacular! The staff at Waterside really did an amazing job in making sure our reception went as planned, and it was flawless!
Thank you so much to all of the staff at Waterside, especially Frances, Lesley, Shantal, Miguel, and Bob.
Why did we choose the Waterside Restaurant as the location for our wedding ceremony and reception?
First and foremost, the view of Manhattan's west side was spectacular. Especially at night. All the way from the Freedom Tower to the George Washington Bridge. As a resident of Manhattan I looked at the view and said, "This is me, this is my city." We called the next day to reserve a date.
We had the wedding ceremony outside, the cocktail hour on the second floor with floor to ceiling windows facing Manhattan, and the reception on the third floor which also had a view.
The Waterside location was convenient. Close to several hotels, shopping mall, other restaurants, and water taxis to Manhattan. And a great benefit was the Waterside had free parking.
Shantal, Leslie and Frances were there with me from the beginning to the end. And they worked well with the vendors we used. Out of the ordinary requests were never a difficulty. They cheerfully met every request with cheer and great presentation. And they never tired of my daily phone calls.
The food was tremendous. Our guests claimed our wedding was the best one they had ever attended. One relative told us they had never attended a wedding like that one.
It was special for all.
I would highly recommend the Waterside Restaurant for your wedding reception. It met and exceeded all of our expectations.
If you are looking for a modern venue with a beautiful NYC view and you have a guest list of ~200 or less, THIS IS YOUR PLACE. (Waterside can fit up to ~215 guests, but I wouldn't personally suggest it..) We had our ceremony outdoors and they set up the space exactly as we asked, they even lit the citronella candles that I had brought over because I'm allergic to mosquito bites. Our cocktail hour was held on the second floor; the reception followed on the third floor. This venue is a one-wedding-at-a-time type of place. Our guests loved the views, the atmosphere, and especially, the food! This in not a ballroom type venue which was perfect for us.
Lesley, Fran, and Shantal were all amazing to work with. Lesley and Fran handled all of the planning, emails, and nitty-gritty details - they were responsive, accommodating, and friendly. Fran also had wonderful suggestions and tips whenever we spoke which ALL worked out perfectly. Shantal was our maitre'd on our wedding day and she was perfect - she handled any problems that came up, made sure we had everything we needed, and she also gave us a quiet moment during cocktail hour away from the guests to make sure we had time to eat. Our glasses were never empty all night! Their staff was also wonderful, making sure that the ceremony went off without a hitch and they were perfect through the reception and even the after party.
From our first visit until we left after the wedding, our experience with Waterside was everything we had hoped it would be. Our friends cannot stop raving about how amazing the wedding was!
Waterside was a beautiful and breathtaking venue with wonderful skyline views! The food was absolutely great and it was a great pleasure working with Waterside's Catering team. I would definitely recommend this venue for any North Jersey Bride!
What can we say? 8-23/2014 was a WOW moment! AMAZING! FANTASTIC! WONDERFUL! THOUGHTFUL! The staff at Waterside are amazing...just amazing. Shatal, Miguel and Francis are the BEST in the business and truly made our day a huge success. Not to mention, the entire crew that worked our wedding was just the BEST. Our guests are still talking about what a fantastic time they had and how wonderful the food and service was. As a professional trained chef, I (Bride) was VERY pleased with the food selection, quality and overall taste of everything consumed.
If we could get married all over again, we would choose Waterside hands down. That is why I know we will host another event there in the future.
I loved the venue and the staff! It was worth every penny. If your looking for a view, great food, excellent service this venue is a dream! My guest are still talking about my wedding!!! 7/25/14
My husband and I had the privilege of having our wedding at the Waterside on August 2nd and this venue is absolutely amazing. The only request my husband had while searching for the perfect venue, was for it to be on the Hudson with the NYC skyline. We looked at a few places before we went to the waterside and every one of them was overpriced and just wasn't for us. When we went to the Waterside, we knew right away that it was the place for our wedding! We met with Francis the first day and she went over the whole menu and what is included in the price, which let me tell you is EXTREMELY reasonable for what is included and the fantastic view of NYC. They were able to remove things from the menu that we did not want to lower the price. For every other place, the price was set in stone. Also, the food - ohhh myyyy the food!!! It was the best food I have ever had at a wedding!!! We also worked with Shantal and Lesley, who were absolutely amazing and very accommodating.
We received so many outstanding compliments from our guests. Many of which said it was the best wedding they have ever been to and how much they loved the food and the view!!
We can't thank the Waterside enough for making our day perfect!!!
Kate and Jerry
I had a few issues with The Waterside:
The Waterside staff called me and wanted to change rehearsal time 5 days before the wedding.
Arriving at the Waterside before my ceremony, I was told that neither I nor my bridal party could have access to the bridal suite, despite being promised the suite upon paying my deposit.
I brought boxes over the day before with everything labeled & where they should go. No one put bubbles on chairs for my wedding ceremony as instructed. It would have taken 5 minutes to do. If this was not something they were willing to do, they should have told me.
Before the bridal party was introduced the waiter was taking orders of the food, since my bridal party was not seated at the table they could not choose from the menu & had to go by the waiter description. When asked the choices, they were told, "beef, chicken, or fish". I was embarrassed. For a venue that prides themselves on their food & presentation, the description from the person taking the order was what you would expect from an airline flight attendant.
I was told by Francis that they had white pillars I could use to put flowers on for the ceremony which I decided to use. A month before the ceremony I called to confirm that I could use these pillars & was told they broke & I would need to come up with something on my own. I paid my florist to rent columns for flowers I had ordered. When I arrived at my wedding ceremony, no flowers were on pillars. I was told the wind blew 1 column down & the flower pot fell/ cracked. The staff has my # and should have notified me of what happened.
They did not have my signature drink at the reception.
Despite all of this, we had an amazing time at our wedding. The food was delicious, the cocktail hour can not be rivaled, the views were beautiful, & I believe all my guests had a wonderful time. Also, I have to say that staff always responded quickly to any inquiry I had. I am thankful for all The Waterside did to make our day special, I just wish certain things were handled differently.
Would you mind actually telling us the real date of you Wedding, if you were to have it at our location. We did have a wedding here on November 24th 2012, and the Brides name was Christine and Steven. Also you wrote a review and in yo...
This venue was Heaven sent to us! I first would like to thank Francis, Leslie and Shantel for doing such an amazing job at organizing our wedding. From the minute that I called and spoke to Francis, I knew that this venue was the right one! She was so friendly, professional and helpful and experienced!!! It was such a pleasure working with them and giving them our wedding to do. Our ceremony was outside on the patio, with the NYC skyline as our backdrop. It was incredible and stunning. Our cocktail and reception rooms were absolutely gorgeous and all of our guests raved about the place and especially the food. Everything was perfect. They were so organized and professional and friendly. We are so happy that we had our special day at Waterside. It is a beautiful memory and beautiful pictures that we will cherish and have forever.
Greeks demonstrate their virtue and goodness by extending their warmth and hospitality (philoneksía) to their guests. In Greek mythology there is a religious obligation to be hospitable to strangers. It is considered a measure of their spirituality and it is believed that treating each guest as if they were a deity in disguise would lead to good and great rewards both here on earth and in heaven.
On July 4th my wife, the former Prima Ballerina of the NJ Ballet and one of the original Balanchine girls, Kathleen Ann McCready and I the Reverend Lawrence Michael Heisler, half Greek on my mother's side, were treated to a level of philonesksia that the Gods of Greek Mythology would have reveled in. We chose the Waterside Catering in North Bergen partially because it's a beautiful wedding and party facility with breath-taking views of the New York skyline and the mighty Hudson River but more importantly because it's owners and management are warm, terrific and sincerely good people who also just happen to be meticulously consummate professionals when it comes to the Art of Catering. These folks really know how to create a major celebration and with a dignified flare. Their entire staff were warm and welcoming and performed at an extraordinarily high level with sensitivity and anticipation. I would be amiss if I didn't share many words about a great kitchen staff and about their chef that is fast becoming known as a culinary giant. The accolades from our guests about our amazing little affair have been overwhelming. Statements about the “incredible food and beverage service,” “the hospitality!” “the beautiful inspired floral environment and that “magical LED wedding room with the panoramic windows of the NY skyline!” Yes, thank you Frances, you said that it would be an extraordinary evening for our guests and you with your talented staff delivered the goods! If we were asked by Triple AAA to rate the overall performance of the Waterside Catering specifically in regard to our wedding, we would award them the coveted 5 Diamond Award. Just .04% of the restaurants in all of America receive 5 Diamonds and for us the Waterside was right there with the greats, N.Y.C.'s Le Bernadin and Per Se. Extraordinary event!
My husband and I celebrated our 50th birthdays/ 25th wedding anniversary with a combined party at the Waterside. I can't even begin to tell you how amazing everything was! We have thrown many parties at MANY different venues and my guests were all telling me that this one was the BEST! It started with Shantal who is so professional and knows exactly how to get to know your personality and figure out what will be the best party for you and your guests. I told her I didn't want a lengthy sit down dinner and she set up the room with cocktail tables, couches, and fun furniture so it had more of a cocktail party feel. The view is breathtaking! When my guests walked in to the room, their mouths dropped in awe! I had originally wanted a rooftop bar in NYC for my party and this surpassed it by far! The food was delicious and plentiful! We had timing issues because of guests arriving late and Shantal was so easygoing about "our schedule" and adjusted it by just reading the crowd. MANY times throughout the night, she would ask me if I wanted a glass of wine or a plate of food. I didn't have to think of one thing and could just enjoy my party and my guests! If you are contemplating booking the Waterside, DO IT!!! You will not be disappointed!!!
This is the second time my family is using the Waterside venue for special events. The first was my niece's 1st birthday party (which was like a wedding in itself) and just two weekends ago, I had my wedding there and it couldn't of been more perfect. We had the ceremony outside by the water, the cocktail hour on the second floor where you could see the entire city with great views and then followed with the reception upstairs. My friends, coworkers and families were all raving about how modern and beautiful the space was! I worked with Francis initially and followed up with Chantelle later for all the details. Having already performed so many weddings at the venue, all the minor details you would never think of were like second nature to them. From the timeline of what the day would look like to the outcome, my husband and I couldn't of been more pleased. Thank you so much for an amazing day that will always remain special to us!
Ever since I was a little girl, I had always wanted to get married by the water. Then I got engaged and as my then fiancé and I were looking for places we came across this beautiful website that had a beautiful view over looking NYC and was located right on the Hudson River. As soon as we went to see it, we all immediately fell in love with the place as a whole. The people who work there are extremely friendly, compassionate, helpful and understanding. The location is ideal and the interior is immaculate. It is clean and modern with tile floors and huge windows over looking the Hudson. Needless to say we immediately booked the place. Then the day of the wedding arrived and it was just PERFECT! I couldn't imagine having my wedding anywhere else. Everybody was accommodating and made sure that the wedding ran smoothly and accurately, which it did. I was able to have a ceremony that I had always dreamed of by the water and a reception that was literally a dream come true. To this day my husband and I wish that everybody can be as lucky as we were to have such an amazing wedding at the Waterside.
Waterside Restaurant and Catering gave my husband and me what truly was the best day of our lives.Our wedding was perfect thanks to Shantal V! From the start Shantal was a pleasure to work with. She helped us make important decisions about seating and food choices. The entire staff was quick to respond with any questions or concerns we had. On the day of the event everything looked perfect and the day couldn't have been any smoother. Our guest loved everything food was great and the view was beautiful
Waterside Restaurant and Catering gave my husband and me what truly was the best day of our lives. Waterside was the first venue we visited when we started planning our wedding, and my husband said right away that it would be the one we would choose. I checked out a few other venues and, with each one, quickly came to the conclusion that none would compare. We were looking for a city view first and foremost, and Waterside provides everything you could ask for in terms of that – from the GWB to the Freedom Tower and everything in between, you can see it all, with only the Hudson River between. Besides the breathtaking view of the city, Waterside also has the greatest, most responsive staff. Frances and Chantal were always available at a moment’s notice with answers to our questions throughout our engagement, and on the day of the wedding they worked so hard, with a smile, to ensure that everything we needed was taken care of. The venue itself is gorgeous – fun, modern, and elegant. We also had our ceremony there, and because of the weather that day it was moved inside. I thought this might disappoint me, but the indoor setup and views from inside are so beautiful that it didn’t faze us one bit. And the food was incredible both in quantity and quality – our guests thought the cocktail hour was dinner because there was so much! There is something for everyone, and it’s all absolutely delicious. Both during and after the reception, so many of our guests told us it was the best wedding they had ever been to; we are still getting compliments on everything. But the real compliments should go to Waterside Restaurant and Catering. From start to finish, it was the perfect day at the best venue we could have imagined.
I could have never imagined the amazing wedding the Waterside gave to us. Shantal, Gus & Frances went above & beyond for us. I can hardly put into words how magical our wedding was! From the beautiful ceremony to a blow-you-away cocktail hour to the hands down best reception I've ever seen, the Waterside staff could not have been more accommodating. One week later and we are still hearing how amazing the wedding was from friends & family. I highly recommend Waterside for any bride looking for a venue in the NYC/North Jersey area! Thank you Waterside!
Thank you Waterside for making our wedding a success and executing on all of our ideas! Not only is this a gorgeous venue, with amazing food and views, but everyone there is a pleasure to work with and followed through on everything we planned for our special day. A special thank you to Shantal, Frances and Miguel. You guys are the best!!!
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Epitome of Elegance on the Hudson
The Waterside offers breathtaking views for private affairs on the second and third floors. These rooms offer a distinctive destination for weddings and other events, complete with our event planning staff at your disposal.
- Price Range: $$$
- Amenities: Indoor Ceremony Area, Kosher Available, Liquor License, On the Water, Onsite Catering, Onsite Parking, Onsite Wedding Consultant, Outdoor Ceremony Area, Outdoor Reception Area, Valet Parking, Wheelchair Accessible
- Capacity: Up to 250
- Style: Banquet/Reception Hall, Restaurant
awards and affiliations
- The Knot Best Of Weddings 2013
- The Knot Best Of Weddings 2012
Waterside Restaurant and Catering's twitter
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