The Knot: Customer Service

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To learn more about planning your wedding on TheKnot.com, visit our Knowledge Base.

General Member Service

Email: [email protected]
Hours: Leave us a message at (877) 843-5668, Monday through Friday, 10 a.m. to 6 p.m., EST



The Knot Shop Customer Service

Please email us at [email protected]. We also have LiveChat available M-F, 10am-6pm, EST at www.theknotshop.com.

For more information, visit The Knot Shop FAQs.


Vendor Review Questions

Email: [email protected]

For Vendors

Email: [email protected]

Press Inquiries

Email: [email protected]

Investor Relations
Email: [email protected]

National Sales Inquiries
Email: [email protected]

For Job Applicants
Email: [email protected]

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