The Knot: Customer Service

General Customer Service

Email:[email protected]
Hours: Monday through Friday, 6 a.m. to 5 p.m., PST

Wedding Shop

Phone: (800) 390-9784
Email: [email protected]
Fax: (530) 242-0594
Hours: Monday through Friday, 5 a.m. to 8 p.m., PST
Questions?Start here. Read our FAQs.

Wedding Store Customer Service Policies
Our Guarantees
Placing an Order
Return Policy

Wedding Channel Tech Support

Phone: (877) 335-5252
Email: [email protected]


Phone: (888) 351-5032
Email: [email protected]
Hours: Monday through Friday, 6 a.m. to 5 p.m., PST

Help Center

For questions about wedding web pages, gown search, planning tools (i.e. guest list manager, checklist, budgeter), or the message boards, email: [email protected]
Questions about the site or your profile? Click here.

Press Inquiries
Email: [email protected]

Investor Relations
Email: [email protected]

National Sales Inquiries
Email:[email protected]

For Job Applicants
Email: [email protected]

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