In the beginning, I only wanted to do makeup and maybe, in my opinion, I should've stuck to that. Cashmeir mentioned that they also did hair and so I said sure why not. Spoke with the hair stylist in January and she asked to send the styles I w...as interested in which I did right after we spoke, she didn't respond for months. I had already scheduled a trial a few months later so I figured she'd respond at some point. Cashmeir reached out a little over a week before the date of the trial and I told her the hair stylist never responded or finalized things with me. She mentioned that she would talk to the hair stylist had a family emergency recently and would reach out shortly. After waiting a day or so, I reach out myself since I had not heard anything. The hair stylist responds a day later and we agree on a time to speaks. she calls later than we had agreed on and she asks for info like wedding dress, we discuss the style I liked and she mentions that she would send me info of what to buy in preparation for the trial. So although I started to be annoyed with the constant lack of response, I continued to give her the benefit of doubt. So I sent her pics of my dress, hoping to get additional instructions of what to prepare for the trial day. When I had not heard anything from her the day before the trial (in the afternoon) and after Cashmeir asked to confirm, I again mentioned that the hair stylist had been unresponsive and whether this should be rescheduled to have time to prepare. She reminds me that I would have to pay the balance of the trial tomorrow (the actual day of the trial) which I was fine with. The hair stylist finally responds and sends me pics of hairstyles, a bit different than what I had originally sent.Regardless, we agreed to continue with the trial. At 7am on the day of the trial, Cashmeir mentions that I needed to pay before they arrive. When I mentioned that per the convo the day before, it was communicated differently and that I would pay once she gets to my place, she cancels the appointment, stating that she has tried to be accommodating to me ( and would refund me my deposit. Not sure how they had been accomodating... since all I had received is complete unresponsiveness. If you are going to ask for money ahead of time, make sure you at least treat your customers better! This was a terrible experience. In my opinion, they were very unprofessional and would not recommend.