They were the day-of coordinators for my wedding but I cannot tell for the life of me what they were good for.
They impress up front when you first meet them (look and act very organized) but they fail to deliver on the day-of.
I had to be the...
source of calm when certain things didn’t go according to plan (that shouldn’t be the groom’s responsibility).
We paid extra for them to setup the venue but they failed in many ways. Even when we offered helping hands of friends and family they refused and convinced us that they could handle it (they couldn’t).
They trashed a lot of things we told them to keep. We repeatedly told them to ask us if they had any questions but instead they used their best judgement (not very good judgement apparently).
A couple days after the event, we let them know how we felt about their service and they responded with “we fulfilled all of our contracted duties.” I didn’t even ask for a refund and was very polite in my critique. They just didn’t care.
Stay away, would not recommend.