Please read this to save yourself the headache and the trouble of this poorly run business. Many of the recent 5 star reviews are accounts that they run to make themselves look good.
When I first met Ingrid, I was so excited to get 50% off o...f what the other vendors tried to charge. But let me tell you - you get what you pay for. They’re very bad at communicating and I ignored that fact until I had to postpone my wedding in April 2020 one month before my wedding due to covid. To move it to 2021, Fred, the owner, charged me $756 and said that if I didn’t pay them immediately the price would continue to go up. In order to deflect, he kept telling me how hard it’s been for them during the pandemic. I sympathize with that and all of the other small businesses so that’s why I allowed the up charge without too many questions…Now that I see how shady they are, I see that it was just them taking advantage of my situation. As a stressed out healthcare worker who already paid them $2000 & just wanted to ensure the new date, I accepted and trusted that they had to do this.
2021 comes along and they kept telling me they won’t talk to me until 1 week before the wedding even though I said I had many changes (I cut half the guest list, so I needed only half the centerpieces I paid for, less bridesmaids, etc) I understand that getting money back was unlikely and unfair to them, and they confirmed that. But Fred assured me they would make everything extra big and throw in flowers everywhere to get my money’s worth.
Now a week before the wedding, I called him like he told me to. When telling him the changes, He said I couldn’t “micro manage” things a week before the wedding…They didn’t even try to accommodate me at all (making flowers for the cake, extra arrangements for around the venue, etc). I asked for flowers for the hair and he said “um… ok. I guess” And kept telling me he’s not going out of control and will give everyone the same thing of whatever he has. He was so rude and uncomfortable to talk to. He said one of the girls would text me photos of the flowers the weekend of the wedding to make sure it was what I wanted.
The day before my wedding I still never got a text, so I called and they said they don’t do that. I already knew my wedding flowers would be ruined from that response and I was right.
Come the day of my wedding, they didn’t send me flowers for the hair. They made my bridesmaids flowers EXTREMELY small. And gave me none of the flowers that I asked for. I gave them a packet showing photos of the flowers I wanted and names of the flowers for myself, bridesmaids, etc. Instead, I got the flowers of the photo I sent him that showed the SHAPE of the bouquet I wanted.
I made myself very clear and it just shows how little they pay attention and care about their clients.
In conclusion, I do not want to say the flowers came out ugly. They didn’t. The designer did lovely with what he was told by his boss. But the owner is all talk and has 0 communication skills. Very shady place! Do not be fooled by their good prices! DO NOT BOOK!!!