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Limousine & Sedan, Shuttle Service
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A Goff Limousine & Bus Company Reviews
3.2 out of 5.0
Reviewed On 4/01/2023 by Michelle H
This company is the most awful and unreliable business I have ever worked with. I have never left a negative review, but if you are considering working with this company then you need to hear our experience.
My husband and I booked two buses f...
or our wedding to Mount Ida (a very well established, reputable wedding venue in Charlottesville owned by a group of lawyers) for October of 2021. We booked the buses months in advance with multiple conversations confirming our reservation. At midnight the morning of our wedding, Dan Goff emailed (he did not even have the courtesy to call) my husband cancelling our reservation leaving us less than 24 hours to find two charter buses for 150 guests. This led to excessive stress and lack of sleep, as you can imagine, that a bride and groom should not have to deal with on their wedding day. Dan Goff took no responsibility for his actions blaming the venue for requiring a last minute waiver which is false - we confirmed this with our wedding venue.
Given that the venue is owned by a group of lawyers, they were very transparent and professional with all correspondence between their company and Dan Goff. In an attempt to get a clear answer to why our reservation was cancelled so last minute we tried reaching out to A Goff transportation, and Dan Goff would not answer our calls. We later found out from our venue he knew earlier in the week he would not have enough drivers for our event but instead of letting us know that when he found out, he elected to tell us the morning of our wedding. We had these emails forwarded to us from the venue.
Dan Goff is a nightmare to work with, and I recommend if you are looking for reliable transportation to look elsewhere. No one should have to deal with the amount of stress he caused my husband and I, and he never once apologized or took accountability for his actions.
Reviewed On 11/25/2016 by Jess V
Do not use this transportation company.
We ordered (2) 50 passenger buses from them AND a 10 person limo. Not only did the limo arrive to the venue over 45 minutes late, but they sent the incorrect size and half my wedding party was threate...
ned with not being able to have a ride home from the ceremony. When we compared paperwork, the limo driver had a confirmation for an 8 person limo and our paperwork said a 10 person limo. They still charged us for the 10 person and did not offer us any discount or refund because of their mistake.
In addition, they did not allow any of my guests to have alcohol on the buses, even though I had pre-purchased it and told the company I would have coolers on the bus. It also did not state anywhere in their agreements alcohol on their buses was not permitted, so my guests had to dump everything out.
If you do not want your guests to have a bad experience, especially if your wedding is out in the country like mine was, DO NOT USE THIS COMPANY.
Reviewed On 10/29/2011 by Jessica Z
This vendor was amazing! I called the week of my wedding to get a town car and they had one available! They are the cheapest in town! I would use them again & the driver was so comfortable and easy to talk to!! The whole experience was awesome!
Reviewed On 5/02/2011 by Megan H
Limo driver did a great job.
Reviewed On 11/24/2010 by Katie N
Overall, my experience was pleasant. The limo was clean and the driver friendly. I am however glad I had scheduled the pick up time a half hour before we actually needed them as they were late. I would have been nice to get the drivers number t...
he day before instead of the day of so I could go over with him exactly what was going on for the day. When he called the day of we were all rushing around and never got a chance to really talk so we had to go over everything while we were already in the limo on the way to the wedding.
Reviewed On 5/10/2010 by Elizabeth G
The limo driver was very helpful was on time and did have an umbrella handy for the drizzle that started at the beginning of my big day.
Contact Info for A Goff Limousine & Bus Company
18 New Life Dr, Ruckersville, VA | Services in Central Virginia