AC Hotel Worcester

downtown Worcester and steps to many popular locations. We held our cocktail hour and wedding reception at the hotel in September, for 170 people, and we also held a room block of about 50 or 60 rooms for the event. The AC nailed every little detail for our event. The event coordinator, Courtney, was wonderful to work with and paid attention to all of our needs while offering advice, suggestions, and worked with us through any issue that came up. There was more than reasonable flexibility for all of our special requests, whether it was an alteration to the menus, accommodating food allergies, or working our room layout. The food was remarkable and the kitchen and wait staff executed the timing of service with perfection. The bar staff were equally great in moving the lines along and tending to our guests needs. The hotel staff were excellent at handling our guests and - despite the fact that there was another wedding block that weekend with the almost exact last name (literally a 1 letter difference) - there was never a mixup in attending to our guests or distributing welcome bags. Some other details: the bridal suite comfortably handled 11 women for hair and makeup, and the catering was on time and with excellent food. The lobby has a beautiful fireplace for group pictures. The outdoor tent and Wachusett ballroom were more than spacious for our guest count - the ballroom looks great fully decorated and we recommend adding uplighting to make it really pop (purple worked well for our event.) Finally, AC is a Marriott property and the staff are backed by the large corporate resources: we were ensured that they could support anything we needed and, if anything unexpected happened, that they would be able to accommodate us - this was particularly reassuring coming out of the pandemic, when we were forced to cancel with another venue. Please check out the AC with confidence!!

dly, helpful, and made sure that we and our guests had a comfortable, fun, and memorable experience. One of the reasons we were drawn to the AC were the many positive reviews about Courtney and let us tell you, she does not disappoint!!! She was a tremendous help from the time we toured/booked the venue to the day of the wedding. She was so personable, responsive, detailed, and organized. She truly helped us achieve our vision for the day which was such a big success. Our family and friends are still raving about it and we could not have done it without Courtney. We also met Sarah the weekend of the wedding and she too was incredibly kind, attentive, and helpful. Bennett the lobby bartender was exceptional. He could keep up with and please any crowd (ours was a big one!!). The food was delicious and the servers and bartenders were fabulous. We cannot say enough about our experience and will definitely be back to visit. Thank you to Courtney, Sarah, Bennett and all the other amazing staff at the AC Hotel for helping us with the best weekend of our lives!! 🤍

h their hotel rooms and stay. The food was amazing, and enjoyed by all. The staff is friendly and helpful, they went above and beyond to make sure we had everything we needed and were happy on our wedding day. Highly recommend if you’re looking for a wedding venue in Worcester.

our every need throughout the weekend!) The rooms and public spaces are clean, modern and beautifully decorated. The suites were large enough for us to have makeup and hair done without leaving the floor we were on. The meal was delicious, desserts were yummy and the drinks were not watered down. The bar ran smoothly without anyone waiting in a long line for a drink. Courtney Maleakas, the event coordinator at the AC is phenomenal! We had some glitches two weeks before the wedding which were very stressful and she had fantastic solutions enabling us to relax before the wedding. She had all the rooms set up beautifully with all our decorations set up exactly as we wanted them. From the minute we walked down the aisle we were able to enjoy ourselves without a care in the world thanks to her and her staff. I received constant compliments about the wedding throughout the night. Thank you Courtney and the AC Marriott for making my daughter’s wedding everything she hoped it would be and more!

hing was set up and arranged perfectly. She and her staff were incredibly gracious and accommodating and everything went off without a hitch. I couldn't be happier with the food, the service from the staff and the venue itself. The whole experience was outstanding.

d comfortable. Working with Courtney, the event coordinator, was so easy. She was on top of everything and clearly lays out deadlines and schedules. I 1000% recommend this place for your wedding.

make it! From the minute we toured the venue and saw the ballroom tent we knew it was exactly what we were looking for! Light, airy and spacious with lots of drapery! We would 1000% recommend the AC to anyone looking for a space for their wedding and would definitely come back for any future events!

ur guests even commented on the professionalism and kindness of the staff, they were awesome! Our hotel room was spacious and clean, perfect if you’re getting ready on site! Although I live in the city, I would book another night just to stay at the AC Hotel!

ing was perfect. If you are looking for a venue look no further than AC hotel Worcester, we highly recommend them.

all to literally the day of the wedding (when we were trying to decide whether we would need space heaters for the reception), Courtney and the rest of entire AC Hotel community were incredibly helpful, supportive, and flexible when navigating how to have a COVID-safe wedding for my wife and I and all our guests. We opted to have the reception outside underneath their (truly beautiful and spacious!) tent for just about 75 guests which was about the perfect size for us. It easily housed our guests with plenty of room for a bar and a dance floor. The food was wonderful ( we opted for the short rib and a chicken dish). In total, the price to rent out the event space with food and drink was a very reasonable price, made better by how truly wonderfully kind every member of the serving staff was, including during our next-day breakfast for our guests. There is plenty of easy-to-access parking underneath the hotel, and the hotel's located pretty centrally in downtown Worcester, making for easy travel to and from Worcester, especially for those who took the train. The hotel rooms themselves are definitely on the pricier side (for Worcester at least) but our wedding suite was very spacious and definitely worth the cost. My wife was able to comfortably have all of her hair and make-up for her and her bridal party done in our suite. Overall, we loved our time at the AC Hotel, and we cannot imagine our wedding day without it. Hopefully Courtney and the rest of the AC Hotel can help you all soon!

Courtney will definitely take care of you to give you a night to remember.

re beautiful! Courtney, the hotel's Director of Catering, was super professional and excellent to work with. The food was AMAZING!! Highly recommend it to anyone looking to get married in Worcester, MA!

that wants their dream wedding. Thank you for trying to make our big day less stressful, Courtney! -S & R

helped me every step of the way by providing vendors, being very responsive to all of my questions, and being a HUGE help the day of my wedding! She was so personable and easy to work with. The venue was my style and the price was extremely reasonable. We hosted a post-wedding lounge the night of and a brunch the morning after. The day of and morning after the wedding went very smoothly and all of our guests kept telling us how good the food was and how much fun they had. Honestly I don’t have any complaints and would recommend to a friend!

Lucky for us the AC hotel was available on our date -Courtney came to the rescue! Honestly, if I could go back I would have picked the AC hotel from the start. Courtney was fantastic to work with, so on top of everything and very professional! The food was delicious and the service was great. Three weeks later and our guests are still talking about how much they loved the food - especially the tuna poke and the sliders at the end of the night were a crowd favorite!

with us as regulations changed. She was so helpful and patient. Regulations were adjusted 7 days before the wedding where we dis-invited 22 people in the last week. She worked with us through that change and we were charged for who came to the wedding. Just a great job in comparison to what I have heard other vendors do. The venue itself was beautiful and elegant. We were married in the tent and it was absolutely stunning. The food was great as well! We had chosen the AC from the beginning before we knew of any pandemic, with or without a pandemic, we would choose the AC hotel again. A beautiful elegant venue in the heart of a beautiful redeveloped downtown Worcester.

in helping us with every detail. The venue, rooms and amenities are beautiful - and perfect for a full wedding weekend. Our guests continue to tell us what a great time they had. I would highly recommend AC Marriott for your wedding - or any event!

odern, this venue would never be described as cold. The staff is extremely kind and willing to help you every step of the way. Courtney and her team go above and beyond to make sure that both the couple and their guests have the most unforgettable nights of their lives. Our guest were beyond ecstatic with every detail of our wedding. The AC hotel does not only deliver on their promises, but also executes everything with great finesse. Our guests are still raving about every bit of their meal- to the main entrée, to the salad, and even the butter that came with the rolls! Our wedding planning was a bit of a challenge following an unexpected change less than four months out from our wedding date. We had to find a new venue due to circumstances out of our control. We were so lucky (and honestly enough… lucky does not even come close to describing how we felt) when we found out the AC Hotel had our date available and would be able to meet with us. As we all know, planning a wedding is beyond stressful, re-planning details at the 11th hour is a whole different level. However, this stress all changed once we had a first meeting/showing with Courtney. From this point on we knew we were going to be in good hands. Not only was the AC able to accommodate a number of additions we were planning for the other venue, but they were able to successfully move over a hotel block from our previous location so our guest would be at one convenient place. Whenever we had any questions, Courtney was always there to answer promptly. This did not matter if you sent pages and pages of questions – you got all of your answers in great detail. Even the execution of our visions went beyond our expectations. Every bride and groom has these great ideas of DIY projects, bring their own supplies, and then drop it off in crates. We did this and more. multiple carloads of supplies; signs, decorations for additional tables, unique sign-in supplies, outdoor entertainment, more signs, endless favors for our guest, a complex number of escort pumpkins, our own monogrammed napkins, candles, place settings, and a fully stocked candy table. The real magic however was the team taking these supplies and realizing our vision. With this task, the team went above and beyond our expectations… each and every detail was on point. For any of your guest staying at the hotel, the staff is beyond gracious. From the moment you walk-in for check-in, the front desk truly treats you like a friend. This does not stop here but goes for each member of the hotel staff. You will get a friendly hello or good morning for each person you pass by; the front desk, the lobby bar team, the breakfast area, and also the housekeeping staff. Enough cannot be said about the size and elegance of the rooms. Clean, modern, relaxing… you will not want to leave. We highly recommend the AC Hotel by Marriott as both the location for your wedding and the hotel in which you choose for your wedding guests!

cious! My guests could not stop raving about how all of the appetizers and the entrees. The hotel rooms were immaculate and the large windows in our king suite helped our photographer capture beautiful photos. I would not think twice about having my wedding here all over again and I will tell everyone I know to get married here!

was very responsive with emails and questions, and I knew exactly when people were arriving so that I knew when I needed to drop off the welcome bags I made. The room block price was fair and affordable, especially given the value of the quality of this hotel! For the morning after brunch, Courtney was incredibly helpful and responsive. I was able to tour the ballroom ahead of time and make decisions about the menu. All of the pricing and menu choices were straightforward, and delicious. The setup was so classy, and the food was delicious. During the day of my wedding they also went the extra mile and accommodated opening the lobby bar one hour early so that my wedding guests would have an easily accessible place to get refreshments during the gap of time between my ceremony and reception, both at other nearby venues. The hotel lobby was quite comfortable with plenty of seating, and also a pretty fireplace. After my wedding reception was over, multiple guests enjoyed snacks and drinks at the hotel lobby bar as a small after party, which was super convenient. Parking is convenient with an underground affordable garage. There are nearby areas for food and coffee, so I was able to have coffee and breakfast easily provided for my bridal party while getting ready. The hotel is also very close to Union Station, quite convenient. Besides the hotel rooms being beautiful, the staff were also super friendly. They brought me extra chairs to my suite when needed for hair/makeup. They also brought extra coffee pods, cups, and other needs for my bridal party while getting ready. Multiple guests commented on how much they loved their rooms and the hotel, and had a comfortable stay. There also were lavender satchets available at the elevators at bedtime, which is such a unique and thoughtful touch. I was also incredibly touched by a surprise of finding chocolate covered strawberries and sparkling water in my room that evening after my wedding, with a note from Megan and the hotel staff congratulating us on our wedding! Truly a thoughtful group! During checkout, there was a minor confusion with the room reservation bill for one of my family members, and the staff were very friendly and patient and helpful. This is truly a quality place, both with services at the hotel, the physical environment, and the incredible thoughtfulness of the staff. Highly recommended! This was the perfect hotel for my wedding weekend and I couldn’t be more grateful for the positive experience for me and my guests that entire weekend. Thank you AC Hotel Worcester!!!

on there and then everyone can just take the elevators upstairs to their rooms at the end of the night. 2. We picked this venue because of the resident planner, Courtney. While the hotel is beautiful as I stated above, Courtney is really who sold us. She is so organized. She communicated every important detail to us. She probably responded to approximately 1000 emails over the last 10 months during the planning process, always responding in a timely fashion and she never made me feel like I was being a pain. A specific example of how she went above and beyond: I picked linens for my tables. She ordered samples of the linens, and because she had spent the last 9 ish months listening to me talk about my vision, when she set the table with the samples she was aware that it was NOT what I was envisioning. Brides, when you are busy and your wedding is quickly approaching, you will have a lot on your plate, and you could potentially accidentally pick linens which end up being lavender table cloths when you meant to pick gray. This is the exact circumstance I found myself in. Courtney really had no obligation to bring this to my attention, after all, it was an oversight on my part and for the record, the linens were the exact ones I picked. But, like I said before, she took the time to get to know me and my vision, and she knew it wasn't what I meant to pick. She made time to have me come in the next day and see the linens in person, and I agreed, it was NOT what I wanted. We ordered the right linens and the entire room the night of the wedding looked absolutely amazing. That is just one example of many times she went above and beyond in our wedding planning process. 3. The food is delicious and it is served ON time. Nothing worse than going to a wedding and waiting for hours for food when you've been starving all day. Everything came out hot and on time. 4. The ballroom is a good size for our group (177 total), the tent is beautiful, and the staff are all friendly and professional. 5. Parking is easy in the garage, great location with many options for guests from out of town close by for food and drinks. 6. We stayed in a suite which was great for hair/makeup and pictures the day of. We also coordinated with Courtney to have lunch set up for the bridal party during the getting ready process. It was delivered on time and was perfect to keep us from starving all day. I don't have any pictures back from my photographer yet, but the ballroom was absolutely beautiful. The staff set up all my DIY decorations exactly to my specifications. As soon as I have pictures back I will post them. I can't say enough positive things. Have your wedding at the AC Marriot Worcester, it will be amazing.

xpectations. Our guest were so complimentary of first how beautiful the AC & how welcoming the staff is, but also how accessible the hotel is for every mode of transportation!I am incredibly thankful we found the AC and chose them as our wedding venue! Courtney was top notch. I couldn't be happier with the venue and Courtney was a huge part of that. She was there every step of the way- either to answer anxiety driven questions, give me honest opinions, help with wedding party lineup, suggest food options, assist with a realistic timeline, etc. She felt like a family member by the end. She worked around our budget- which was the most important thing to us. We were able to host our wedding here due to her ability to allow the venue to fit our budget. She also even walked me to the AC bus, which graciously took me and my mom and MOH to the first look site. She was ready to greet me when we came back with an umbrella (because there was a tiny chance of rain)! I will never forget her genuine kindness & hardwork throughout the entire wedding planning process and every minute of our wedding day. Below I outlined more details... Punctuality- Courtney and her team answered our questions very quickly and were always available for anything we needed! The wedding itself ran perfectly on time as planned. Courtney meticulously organized each part of our wedding so that we met our timeline and everything was punctual and smooth! Professionalism- I can't say enough about the professionalism that Courtney and her staff demonstrated. They were SO kind and made all of our guests feel so welcome. While I was getting ready we last minute needed chairs in our suite and the staff was at our door within minutes. I loved working with every single one of the staff members! Food- WOW! First, the food was EXACTLY as promised at the tasting- looks, tastes, etc. The food was incredible with large portions and all of our guests were so impressed! The cocktail hour food was circling frequently by the wonderful staff members. The food choices you have are abundant and you really can't go wrong with any choice you make! Bar- The bar staff were fast, efficient, and kind as well. Courtney special ordered some beer for us and they had the bars fully stocked. They seamlessly moved the bars from the cocktail hour into the reception hall for ease of access. Ceremony- We got married in the tent outside. It was absolutely stunning. The space is elegant and classy. We received so many compliments! The staff set up both spaces quickly and efficiently. Courtney was with us every step of the way to ensure the ceremony procedures went as planned. Reception- This room is gorgeous. The room was set up exactly as planned down to every tiny detail- table numbers, table placement, outside things brought in, etc. The room is so flexible and very capable of fulfilling any bride & grooms needs. The cocktail hour hallway is truly stunning.

mmodating and helpful; from dealing with my constant emails, indecisiveness with my seating plan and guest count to replying in a timely manner, Courtney was so helpful and never made us feel like a bother. Courtney even assisted with an unexpected day of dilemma that held up my ceremony , Courtney and the AC Hotel team were absolutely Phenomenal with going above and beyond for anything my husband and I needed or wanted. Guests are still raving on how beautiful the venue is and how amazing the food tasted! We recommend AC Hotel in Worcester 1000% over. Thank you very much Courtney and the AC hotel team that made our wedding day come together seamlessly and absolutely beautiful. . Thank you so much! Best Regards, Mr. & Mrs. Rodriguez

leading up to the event. Food was extremely important to us as my groom has a unusually Dietary Restriction. They were able to work with us to make a delicious menu that was 100% friendly for him.