Adiamor

k you! We love the ring!!

omer service has been outstanding- I actually no one of them by name and I live in Illinois (Tim)- thats not because I've had a lot of issues and had to deal with the frequently...it's because it has been exceptional service. Would 100% recommend Adiamor and intend on keeping them at the top of my list in the future.

was on time. Thank God. And everything was smooth. We’re getting our wedding bands from them also. If you’re a guy buying a ring you should go to them. Takes the stress out of it

everyone I had communication with were consistently friendly, helpful, and professional. They humored my many many questions with patient and helpful replies. I feel like I’ve made a good friend going through the lockdown and rioting with them while they were trying so hard to keep things going business-wise. From my perspective they knocked it put of the park! They will forever be my favorite jewelry store!!!

ing is the first step and I wanted something really nice. Purchased from Adiamor after shopping around with 2 other online jewelers and also going into a national jeweler's local store, none of which compared in terms of selection and price. I must have talked with them 2 or 3 times before I ever purchased anything and every time they were extremely helpful and attentive, never pushy, always informative, and always listened to what it I was trying to do. I'm now in the process of purchasing the wedding ring also from Adiamor as they have made a customer out of me for life.

o their liking. The website is truly designed to be extremely user friendly to allow one to choose the right ring and diamond. My girlfriend, now fiancé, absolutely loves the ring! It is absolutely beautiful, and we received it in record time! Adiamor offers all the proper certifications that an item, like a diamond, should have. It really left me feeling good knowing that I made a large purchase with a very professional and reputable company. I would absolutely recommend Adiamor! They are a one-stop-shop for your engagement and wedding ring needs! There really is no need to go anywhere else. A+!

ing is not right with it. It has been almost 7 months since my fiancé proposed to me. I found out recently (our wedding is 2 months away) that the engagement ring was not sized properly. The poor rating is not due to the fact that the ring was sized incorrectly, but due to the customer service we received when we called the store. The reason why it is a 2, and not a 1, was because I decided to call back and give them another shot. Here is our experience purchasing a ring at Adiamor. We purchased our ring online as we do not live in LA. The website was user friendly, and the person we chatted with online was helpful in assisting us with choosing a diamond. Before we made our purchase, we had called them to tell them that we needed the ring expedited. They quoted us a price and told us to call back after we had made the purchase. However, when we called back, someone else picked up and quoted us a different price, about $100 more. We had to argue with them back and forth for them to honor the first quote that we were given. After we got engaged I noticed that the ring was rather loose. It didn't fall off my finger, but EVERYONE commented on how loose it was. I kept thinking that maybe I had bought the wrong size, despite trying rings, and being told I was a 3.5 by multiple jewelry stores. It wasn't until we were trying wedding bands and I casually asked the jeweler if it was possible to make my engagement ring smaller that we realized it was not the right size. The ring sat perfectly at 3.75 on the sizer. We then brought the ring to other jewelry stores, and it sat at 3.75 at all of them. We called Adiamor, and the store manager told us that every store may size their rings slightly differently. They told us if we had reached out within 90 of purchasing our ring, we could have resized it for free. (But who would think that a store could possibly make such a novice mistake?!?!?) Basically, they told us it was not their fault, and if we wanted it to be fixed, it would cost shipping and $50 for the ring to be resized. I sat on this for a few weeks, and finally called again because I could not believe the customer service I received. This time a man named Art picked up, and he was much more pleasant to have a conversation with. To be honest, I am quite sorry for setting him up before telling him why I had called. I asked him if I wanted to purchase a ring, and have tried multiple stores and they have all told me I am a 3.5, does that mean I am also a 3.5 at their store. He said yes. Then I asked him how come the ring we had purchased did not fit? After a few phone calls, he told us that we would be able to mail the ring back to them, they would cover for shipping, and they would resize the ring for me if it was not sized properly, otherwise a $50 fee would be charged. In hindsight I wish I had just bought the diamond from them, and did the setting elsewhere. I am 100% sure that my ring was not sized properly. I was not upset by the fact that the ring did not fit, but more so that the store manager kept telling us it was to no fault of theirs.

se it’s worth it to hear my story of buying with Adiamor): PROs: 1) The prices are on average 20% cheaper than everyone I could find online (including James Allen, Blue Nile, as well as other local jewelers). 2) They treated me like family and never pushed anything on me, were completely transparent about all prices (i.e. what it cost them to make it), and helped me get an amazing engagement and wedding ring pair. 3) They make everything in house in L.A., something most companies cannot say. 4) They are a 4th generation family-owned and operated company. I met the company president’s wife and sister who both work for Adiamor. Sam (the president) likes to brag about how his dad sold Mr. T all of his jewelry back in the 80s. 5) Everyone who has seen my fiance's ring has said “Oh nic... WHOA!”. 6) Although I didn’t buy online, the pictures online are exactly what I got in person, with the “on hand” being very helpful to see the size (hint most engagement ring/diamond photos are taken VERY close up to make them seem bigger than they are, this is standard in the industry so keep that in mind). 7) The diamonds all come with a GIA certificate and lifetime cleaning, a trade-in policy if you want a bigger stone later, and everything else you could imagine. If you are not sure if they have something, just message them and ask because they probably do. 8) The quality of the craftsmanship is phenomenal, and if anything ever did go wrong, they will fix it right away. Adiamor recommends Jewelers Mutual which costs 1% of the value of the ring per year for literally everything under the sun (even mysterious disappearances). CONs: 1) If you don’t live in L.A. and have to buy online, you won’t be able to meet the friendly and wonderful staff who work at Adiamor, but you will still get an amazing ring/diamond! My Story with Adiamor: This past year (2019) I was living out in L.A. for the summer on an internship and spent my evenings looking around for engagement rings. I spent months searching and checked every website you could imagine, local jewelers in L.A., big online retailers like James Allen, Blue Nile, and even places like Tiffany’s (hey a guy can dream right?). I will say this to everyone I know until the day I die, I am so happy I found Adiamor. Adiamor treated me like family when I had no clue how to buy an engagement ring. Sure I knew diamonds and I picked out a beautiful D IF stone, but apparently showing up on a Saturday without an appointment is a faux pas. Since the staff was busy with appointments, the president of the company took care of me personally without hesitation. He offered to show me exactly what it cost them to make the ring (and yes they make everything in house in L.A.) and gave me a pretty amazing deal (about 20% cheaper than I was finding most other online places). Later, when I had questions about shipping and insurance, the president had his employees give me his personal cell number while he was on vacation to help me with my questions. Sam (the president) and everyone at Adiamor did more than I could have imagined for me and for the rest of my life, if I can help it, I will always be shopping at Adiamor for any jewelry. Thank you again Sam and everyone at Adiamor.

hem the ring they said we have to pay $189 for the prong fee which they did not listed on their website. We was like whatever, and paid the fee. When we got the new diamond, we didn’t like it so we contacted them to do the exchange. The new diamond costed more so we paid the differences. A couple days later we received an email saying we need to pay $274 for the prong fee. So we contacted them again and told them we just paid for the new prong. One of the staff responded said the fee is for their metalsmith to set the diamond, which they clearly told me it is free for using the same ring. And i told them their consultant told me it is free of charge for using the same ring, and then another person responded the email said the prong i just paid for is not reusable so i have to paid for another one. We were like “so what is the cost for? One person said this and the other said differently” Seem like they just came up with difference BS excuses to charge us more.

ot the diamond back in the setting I immediately noticed two large black areas that have no light reflection. It is an awful diamond. Since I got this set with a different jeweler the 30 day return policy ran out. Adiamor was unwilling to work with me on a solution. I am stuck with a $5,000 diamond that is absolutely worthless and ugly. They are the vendor that gives shopping for a diamond online a bad name. This company runs a scam. Do not buy from them. Learn from my mistake. This is a terrible company - especially when making such an important purchase. The way they presented the diamond on their website hid the black non reflective portions of the diamond. They knew exactly what they were doing.

make sure I wasn't missing something. My jeweler was in shock because the price was even lower than her wholesaler! Upon receiving the stone I got it appraised and everything checked out. To this day I can't believe I got such a perfect stone at that price point. Every other place I've looked had stones of lesser quality that cost several thousand dollars more! In addition, Adiamor had great customer support and were very attentive and quick to respond to all of my questions. Their return policy also gave me peace of mind. Should there have been any issues with the stone during the appraisal I could have returned it within 30 days. Fortunately, that wasn't the case. My wife to this day cannot stop staring at her beautiful stone.

mor was excellent! This was as close to picking out the actual diamond and setting amid 100's of diamonds that I did 20 years ago in Antwep, Belgium, to create customized rings. Except it was on the internet. After building and purchasing the ring, I received a phone call from the jeweler (not a customer service representative) to review and finalize the ring, so I would be happy with it. He spent no less time answering questions I didn't even know I had, than if I had been shopping in person. The 30 day free return was also very comforting. What jewelry store offers that? My fiance is thrilled with the ring. Wide, comfort fit platinum band, with 1 ct., excellent, D-quality diamond that compliments a ring I will be wearing. Just waiting until our wedding next month to give it to her. It is spectacular!

ccepted my loose diamond I had shipped to them. They fitted the loose diamond perfectly to the engagement band setting and the two (completed engagement band and wedding band) side-by-side was just what I/she wanted for our "big day". It's about another year later and we're coming up on our one year anniversary and there was only one place to go. Adiamor and with Art again! I really wanted to complete her ring set with a one year anniversary band, so I order the same wedding band again. I look forward to receiving it, putting another ring on that wedding finger right up to her set, and seeing that look of amazement and joy once again! Art and Adiamor knock it out of the park every time and I would highly recommend them to anyone over your traditional store. Quick turnaround times and free overnight shipping too!

er attention to detail and her honesty when it came to quality and pricing was the icing on the cake during the process. My fiancé is very picky and detail oriented so he boasted about how her patience really helped him feel comfortable in his decision making. My ring is everything I've ever dreamed of and more!

a couple of them we were considering and they were great about answering questions in the differenced between the two. When they received the diamond the sent a short video clip for our review. When the diamond arrived it was just as beautiful as expected. We are very satisfied and I would recommend them to anyone!

ful!

h very happy and soon we'll work with them for our bands. I can't recommend Adiamor enough!

it was an online and an international order. It took one phone call and a discussion with one of the jewellery salesman to notice that they are legitimate. Placing the order was the easiest, was walked through the entire way through. After the order was placed the payment process was quite straightforward. Delivery was fast and efficient. The final result and the expression on my partners face was priceless.

and dealing with anything miles away is usually a hassle. Adiamor friendly staff made it hassle free. They not only helped me choose the perfect diamond for the perfect setting, Sam S from their customer care, expedited the delivery time to accommodate my limited time. That's service!!! Thanks again Adiamor and Sam S.

s having with a return shipping address change. I highly recommend them.

upportive thru the process. The ring is gorgeous and more stunning than I could have ever imagined. Thank you Adiamor for consistently good service and quality jewelry.

er service has been amazing. I actually ended up exchanging the band I initially ordered for something else and they helped me through the entire process. They even called to confirm my exchange, check on the ring size, etc. I would definitely recommend this company!

od experience. I highly recommend :)

ered all of our questions and concerns. We took all of her advice in creating the perfect ring. When we finally received the ring...we were delighted on how beautiful the ring turned out. We will certainly comeback to Adiamor for our next jewelry purchase.

edding band, selecting the material, diamonds, and even selecting the proper size band for my wife. Kristina is extremely knowledgeable, addressed all of my requests, and did exactly what she said she was going to do. Adiamor is the only place I will be buying jewelry in the future due to the exceptional quality, service, and pricing. Save yourself time and money- buy from Adiamor and you will be impressed!

mor, they went the extra mile to help me find the perfect stone (even searching the inventory of other jewelers). They were patient with my requirements and budget and never asked me to settle, and never did a pushy sales pitch. Responded quickly to all emails (even now, when I send everybody them directly via email) and created the perfect engagement ring. The quality of the stone and the finishing off the ring is second to none. I sent all of my co-workers, sister, and best friends to them because of how much I love them!

I imagined. If you can dream it, Adiamor can create it!

tion to do the setting with them but Sam talked me through some options based on what I was considering and showed me how they could accommodate a custom setting. In the end they made a setting that was a perfect blend of the two styles my fiancée liked and the ring is stylish, classy and beautiful. I returned to them for some diamond earrings as a push gift and my fiancée and I just recently received our wedding bands from them. They met with us multiple times and helped us come up with the ideal bands based on the different looks and ideas we were considering. In the end they created perfect custom bands based on the ideas that we brought with us. Sam and Jennifer are friendly, accommodating, available, give lots of time and will make sure you have exactly what you are after. Whether it is something out of their existing collections or helping you put together a custom piece of jewelry they will get it done and all at reasonable prices. You will be well served to engage their services.

at Adiamor, we designed the PERFECT three stone engagement setting. The workmanship and quality are second to none. I had tirelessly searched online and in many jewelry stores for something I could settle on, but nothing came close to what Adiamor delivered. I would recommend their service and products to the most finicky shoppers. I am still in awe at the masterpiece they created that sits on my finger every day.....and all I can do is smile!

ime constraint and continued open line of communication with my husband made it possible for me to have a storybook proposal! We were so pleased with their work on my engagement ring, that we returned for both our wedding bands a year and a half later!

ng band.. we definitely went back to Adiamor! My rings still look so beautiful! I can't wait for my next shopping experience with them!

with a reasonable price, Adiamor is the way to go! Thank you Adiamor, you guys rock :)

has a variety of rings to choose from with many different options such as color, cut, size, karat, clarity, gold, silver, etc. I loved the uniqueness of my ring so much that we ordered his wedding band from Adiamor in rose gold, of course! The gorgeous colors that are emitted from the diamonds are breathtaking. Not even a year later, we tied the knot and had to get my husband's wedding band from Adiamor as well. Rose gold is not a typical color especially for a man's wedding band but my husband has been received many compliments since getting the rings. We love them!

e amazed. Do not hesitate to purchase from them; you can choose your own clarity grade, cut, color, etc to get the absolute best you can afford. Love my rings!

y wedding. It's very disappointing and frustrating. When I called Adiamor, they were rude and told me it would cost over $100 to fix. I went to a local jeweler who charged me less than a 1/4 of that to fix it. Now I'm afraid to wear my rings because I don't want any more stones to fall out.

fit with the engagement ring. We were hesitant at first to order such a big purchase online, but we honestly think it was better since they communicated so well with us! Will work with them in the future!

which my fiancé loves! If you're looking for a great selection, great customer service (they answered all my questions and assisted in designing my ring during multiple phone calls), and a diamond price that beats all other online retailers, I would recommend looking at a Adiamor for your engagement ring purchase.

e, the entire experience, the amazing craftsmanship, the quality of detail and diamonds - the list goes on. I am now the proud owner of the most beautiful ring that feels and looks like it was perfectly crafted specifically for me. I would highly recommend Adiamor, and my fiancé (!!!) would absolutely echo my sentiments.

ality and value of their rings. My fiance and I are looking forward to getting our wedding bands here as well.

ith my future sister in law and told her they had to send the report before Adiamor would send the correct report. They made the mistake yet we had to trust they would correctly fix the error. It was a game of we won't do this unless you do this with this company. I have a beautiful ring it's unfortunate that it's ugly based on the negative from customer service. Not to mention the appraised value isn't the same as two jewlers I took the ring to be appraised at but that's another issue. Today I spoke with Christina who spoke negative of my future sister in law regarding her conversation with her. I tried telling Christina I understand both sides and she cut me off in speaking. Christina is very arrogant and condescending. I would NOT recommend anyone to purchase with Adiamor as they only highlight the good reviews. My ring is too big and yet I'm afraid to send back for sizing in thoughts that I wouldn't get it back or get the wrong ring back. I'm super bummed because I really thought it was a trustworthy online company and clearly it's not . Christina is the highest supervisor and its unfortunate because her customer service skills are some of the worst I've ever experienced. Good luck to everyone purchasing from Adiamor but I wouldn't recommend it to even my worst enemy.

ring online, especially from a place 3000 miles away (as it is for me). First, Adiamor was GREAT with helping me to purchase a diamond that was fantastic. I had ordered the Platinum band, and have a 1.8 carat center stone, and it looks gorgeous! The same day that the ring was given to my fiance, a side stone fell out. Quickly, I contacted ADIAMOR, spoke to Mark and Kristina and I believe Joe in Customer Service. They were ALL great, especially Kristina (several contacts with her). They emailed me a label immediately for fed ex 2 day air. I sent it Tuesday,, they received it Thursday afternoon, looked over the entire ring, all prongs, and called me to explain what they think happened, and to apologize profusely. Kristina was amazing on the phone, several times, always calm, patient, and deserves a raise! They rush ordered the repair, sent it out Friday, and I had it back at a FED facility for a Saturday Pickup by 9 AM. The entire time, they were patient, understanding of my anxiety about the process, and took care of me and the ring completely! The ring is incredible and I strongly recommend it, but the service was always incredible and worthy of them getting the 5 stars regardless of the "issue" briefly encountered. If you are thinking of getting one form someone online, I can tell you that Adiamor beat out Blue Nile and James Allen with price, and I am very happy with the ring, as is she!

knowledgeable. I have recommended Adiamor to many people for their great quality and service!

d expense from a brick and mortar store is passed onto YOU and will always get you a much lower quality/grade diamond for the same price as a much higher quality diamond from Adiamor. "Grade" is everything. That being said, Adiamor customer service is nothing short of outstanding! I spoke with several Adiamor representatives including Christina, Jennifer, Jade and Art. They were all professional and very helpful. However, Art was the one I spent the most time with. He was very patient, helpful and attentive assisting me with my engagement ring/stone needs. Adiamor's web site is very easy to navigate and easy to understand. Above all their quality, craftsmanship and purchase prices are second to none. Ironically, I found the exact same stone I had purchased from Adiamor with the same registered G.I A. certificate number on another web site for an additional five hundred dollars a week after I had purchased it from Adiamor. I also saw several other diamonds equivalent to mine or less on other web sites for thousands of dollars more. Remember! You have to check all the spec to ensure you are comparing apples to apples. A variation or two can change the price significantly. In addition, one week after I had purchased this particular diamond from Adiamor the other web site still had it on their web site listed for sale. I even contacted them to check if it was still available and they confirmed it was. This immediately suggests the old bait and switch routine. Shopping for a diamond can be a very stressful experience especially when you're spending several thousand dollars on a ring. The Adiamor support representatives do not try to up sell you or talk you into anything. They are there merely to assist you with their knowledge with absolutely no pressure which makes your shopping experience stress free and enjoyable. I highly recommend Adiamor for all your jewelry shopping needs. I did the homework for you. I promise you won't find a better deal anywhere! I will definitely be back for the wedding band that accompanies my engagement ring. Again, thanks to Art and all the rest for making this a pleasant and enjoyable experience! You are the best!

l talked to their customer service team couple times and they were very helpful and we proceeded with the order. We got our ring on New Year's eve and it was everything we wanted and more. I love the final product and it looked exactly like we imagined based on the website images. We are so beyond happy with our purchase! Thank you Adiamor! Sally and Will

d my needs. When I got the ring in the mail, it was even better than what I expected. They totally exceeded my expectations and I would definitely order from them again.

my fairytale dream. Since the day I shouted my big "YES!"..I have been in touch with Adiamore to get my ring resized and also to help choose my matching wedding band. Service has been outstanding! Every person I have spoken to has made me feel like I was on the phone with a friend. I am absolutely pleased with my ring..my other half made a great choice with Adiamore and with my ring!!

or my finger like other jewelers. All the customer service representatives were so nice with all my husbands questions and requests. You cannot beat the price and quality of the ring so get your rings from Adiamor you wont regret it.

return anything! The ring is just what I was looking for and exactly as described online.

countless calls, but was hilarious and fun to talk to EVERY time. I have never had so much fun spending that much money. Not only was Jennifer amazing, Carly, Art, and everyone else I came in contact with were as well. Not only did I get a great price on a ring that is going to blow my girlfriends mind, I felt like a made friends in the process. I HIGHLY recommend Adaimor to anyone looking for any kind of jewelry, but especially engagement rings. I can't say enough great things about my experience. Anyone who wants the best customer experience you can get when looking for diamonds, go to Adiamor. They have a customer for life.