Adiamor

ahead of time to figure out pricing and styles. I was not a part of the ordering process but my fiancé was blown away by the customer service. He knew the style I wanted but was a little intimidated by choosing a ring. He contacted customer service and they helped him so much. They explained everything and even talked him down from a higher price ring to make sure he was getting the best deal and quality which I think says a lot about a company. He had the proposal planned for a specific day and his chosen diamond wasn't going to be in yet so they actually sent a place holder ring for the proposal no questions asked. This ring was so gorgeous as well but did not compare to the one that was coming. We loved our experience so much and I seriously could not recommend Adiamor more. We just received our wedding bands and they knocked it out of the park. I literally sent them a picture of what I wanted and they delivered. If you are looking for incredible options, service, pricing and stunning rings go to Adiamor!

y designs. My fiancé fell in love with her engagement ring the moment she saw it. I highly recommend them for your jewelry needs and know that you are getting quality materials and craftsmanship.

h. If I sound happy, my fiance was even happier.

Art, Carly and Kristina). All were very helpful!

hoped with the princess cut center stone. Kristina explained in great detail why I wasn’t happy. She helped me find the perfect setting and wedding ring. Adiamor went above and beyond to make me happy! It was easy, simple and stress free. Don’t hesitate to order online with Adiamor. You won’t be disappointed.

e”. He was like “what does that mean…?” So when he met with the consultant at Adiamor, they carefully picked out the most beautiful for me. It is rose gold, French basket, 3-sided pave band. Definitely one of a kind! It is truly simple and unique. The consultant was very patient and accommodating. They also delivered the ring in a timely matter. He got it the day before our trip that he was going to propose to me on. 2. After I got proposed, the ring was just a tad too big, so they said that they can go down .25 size. Because I have 3-sided pave, they told me that want to get a more experienced jeweler to resize my ring because the consultant didn’t want the diamonds to fall off. It was very thoughtful! So she made sure that the jeweler that day was experienced to resize my ring and got it done within an hour. 3. When I got my ring resized, my fiancé tried different wedding bands, and the consultant wasn’t pushy at all. She told us to take our time since our wedding was a year away. Four months later, we messaged them and said that we wanted a trim of rose gold and the rest being platinum. We handled the process over email and it was as seamless as being there in person. 4. Right after I got proposed, my friend asked me where I got the ring because she already went to a few stores in downtown LA and didn’t see anything she liked. As soon as I told her, she took her now fiancé to Adiamor and bought the diamond in a week! 5. Eight months after our engagement, my fiance’s best friend wanted to propose to his girlfriend. Because he is doing his medical residency in Miami, FL, he was on a tighter budget. The consultant helped him get the most bang for his buck. He was able to do this across the country. He didn’t even consider any other jeweler and bought the ring within a month. Here are the reasons for giving a 5-star pricing: 1. Adiamor may not have the brand-name, like Tiffany or Cartier, but it is far from like Blue Nile. They personalize your jewelry to make it “you”. The prices are very competitive to Blue Nile, yet my friends and I got the personalized experience. 2. Also, when my fiancé went shopping for my ring, he shopped on Blue Nile and went to at least 4-5 stores (e.g. Jared, a boutique high-end store in Orange County). If he had bought the ring at the boutique high-end store in Orange County, he would have gotten half the size and the quality of the diamond would not be as nearly good. In summary, my fiancé and I bought 2 rings, and we referred to 2 more friends! We all absolutely love the experience and the price. Highly recommend this place!

located in California, it feels as though you're working with a local neighborhood jeweler. Their prices are very fair, but, more importantly, their customer service is excellent--when making such a large purchase, there's no better peace of mind than this. They are in constant contact with you regarding your order, and extremely responsive via email, phone, and their online chat system. Getting instructions to send a ring back when we needed a resize was a breeze. Would not hesitate to use Adiamor in the future!

k you! We love the ring!!

omer service has been outstanding- I actually no one of them by name and I live in Illinois (Tim)- thats not because I've had a lot of issues and had to deal with the frequently...it's because it has been exceptional service. Would 100% recommend Adiamor and intend on keeping them at the top of my list in the future.

was on time. Thank God. And everything was smooth. We’re getting our wedding bands from them also. If you’re a guy buying a ring you should go to them. Takes the stress out of it

everyone I had communication with were consistently friendly, helpful, and professional. They humored my many many questions with patient and helpful replies. I feel like I’ve made a good friend going through the lockdown and rioting with them while they were trying so hard to keep things going business-wise. From my perspective they knocked it put of the park! They will forever be my favorite jewelry store!!!

ing is the first step and I wanted something really nice. Purchased from Adiamor after shopping around with 2 other online jewelers and also going into a national jeweler's local store, none of which compared in terms of selection and price. I must have talked with them 2 or 3 times before I ever purchased anything and every time they were extremely helpful and attentive, never pushy, always informative, and always listened to what it I was trying to do. I'm now in the process of purchasing the wedding ring also from Adiamor as they have made a customer out of me for life.

o their liking. The website is truly designed to be extremely user friendly to allow one to choose the right ring and diamond. My girlfriend, now fiancé, absolutely loves the ring! It is absolutely beautiful, and we received it in record time! Adiamor offers all the proper certifications that an item, like a diamond, should have. It really left me feeling good knowing that I made a large purchase with a very professional and reputable company. I would absolutely recommend Adiamor! They are a one-stop-shop for your engagement and wedding ring needs! There really is no need to go anywhere else. A+!

ing is not right with it. It has been almost 7 months since my fiancé proposed to me. I found out recently (our wedding is 2 months away) that the engagement ring was not sized properly. The poor rating is not due to the fact that the ring was sized incorrectly, but due to the customer service we received when we called the store. The reason why it is a 2, and not a 1, was because I decided to call back and give them another shot. Here is our experience purchasing a ring at Adiamor. We purchased our ring online as we do not live in LA. The website was user friendly, and the person we chatted with online was helpful in assisting us with choosing a diamond. Before we made our purchase, we had called them to tell them that we needed the ring expedited. They quoted us a price and told us to call back after we had made the purchase. However, when we called back, someone else picked up and quoted us a different price, about $100 more. We had to argue with them back and forth for them to honor the first quote that we were given. After we got engaged I noticed that the ring was rather loose. It didn't fall off my finger, but EVERYONE commented on how loose it was. I kept thinking that maybe I had bought the wrong size, despite trying rings, and being told I was a 3.5 by multiple jewelry stores. It wasn't until we were trying wedding bands and I casually asked the jeweler if it was possible to make my engagement ring smaller that we realized it was not the right size. The ring sat perfectly at 3.75 on the sizer. We then brought the ring to other jewelry stores, and it sat at 3.75 at all of them. We called Adiamor, and the store manager told us that every store may size their rings slightly differently. They told us if we had reached out within 90 of purchasing our ring, we could have resized it for free. (But who would think that a store could possibly make such a novice mistake?!?!?) Basically, they told us it was not their fault, and if we wanted it to be fixed, it would cost shipping and $50 for the ring to be resized. I sat on this for a few weeks, and finally called again because I could not believe the customer service I received. This time a man named Art picked up, and he was much more pleasant to have a conversation with. To be honest, I am quite sorry for setting him up before telling him why I had called. I asked him if I wanted to purchase a ring, and have tried multiple stores and they have all told me I am a 3.5, does that mean I am also a 3.5 at their store. He said yes. Then I asked him how come the ring we had purchased did not fit? After a few phone calls, he told us that we would be able to mail the ring back to them, they would cover for shipping, and they would resize the ring for me if it was not sized properly, otherwise a $50 fee would be charged. In hindsight I wish I had just bought the diamond from them, and did the setting elsewhere. I am 100% sure that my ring was not sized properly. I was not upset by the fact that the ring did not fit, but more so that the store manager kept telling us it was to no fault of theirs.

se it’s worth it to hear my story of buying with Adiamor): PROs: 1) The prices are on average 20% cheaper than everyone I could find online (including James Allen, Blue Nile, as well as other local jewelers). 2) They treated me like family and never pushed anything on me, were completely transparent about all prices (i.e. what it cost them to make it), and helped me get an amazing engagement and wedding ring pair. 3) They make everything in house in L.A., something most companies cannot say. 4) They are a 4th generation family-owned and operated company. I met the company president’s wife and sister who both work for Adiamor. Sam (the president) likes to brag about how his dad sold Mr. T all of his jewelry back in the 80s. 5) Everyone who has seen my fiance's ring has said “Oh nic... WHOA!”. 6) Although I didn’t buy online, the pictures online are exactly what I got in person, with the “on hand” being very helpful to see the size (hint most engagement ring/diamond photos are taken VERY close up to make them seem bigger than they are, this is standard in the industry so keep that in mind). 7) The diamonds all come with a GIA certificate and lifetime cleaning, a trade-in policy if you want a bigger stone later, and everything else you could imagine. If you are not sure if they have something, just message them and ask because they probably do. 8) The quality of the craftsmanship is phenomenal, and if anything ever did go wrong, they will fix it right away. Adiamor recommends Jewelers Mutual which costs 1% of the value of the ring per year for literally everything under the sun (even mysterious disappearances). CONs: 1) If you don’t live in L.A. and have to buy online, you won’t be able to meet the friendly and wonderful staff who work at Adiamor, but you will still get an amazing ring/diamond! My Story with Adiamor: This past year (2019) I was living out in L.A. for the summer on an internship and spent my evenings looking around for engagement rings. I spent months searching and checked every website you could imagine, local jewelers in L.A., big online retailers like James Allen, Blue Nile, and even places like Tiffany’s (hey a guy can dream right?). I will say this to everyone I know until the day I die, I am so happy I found Adiamor. Adiamor treated me like family when I had no clue how to buy an engagement ring. Sure I knew diamonds and I picked out a beautiful D IF stone, but apparently showing up on a Saturday without an appointment is a faux pas. Since the staff was busy with appointments, the president of the company took care of me personally without hesitation. He offered to show me exactly what it cost them to make the ring (and yes they make everything in house in L.A.) and gave me a pretty amazing deal (about 20% cheaper than I was finding most other online places). Later, when I had questions about shipping and insurance, the president had his employees give me his personal cell number while he was on vacation to help me with my questions. Sam (the president) and everyone at Adiamor did more than I could have imagined for me and for the rest of my life, if I can help it, I will always be shopping at Adiamor for any jewelry. Thank you again Sam and everyone at Adiamor.