Bridesmaid Dresses, Mother of the Bride Dresses, Shower + Party Dresses, Wedding Dresses, Dresses, Private Appointments Available, Fashion Services
I wish I could give this store less than one star. The owner abruptly closed with no warning. She used a discount as a front to nudge brides into paying cash in full, then never paid the manufacturers, leaving brides to have to pay for their dresses all over again. She has stolen money from dozens of brides and given no apology or explanation. The business will likely never reopen, and thank God for that. All brides who had their money taken and did not receive their dress, please file a complaint with the Delaware Attorney General's Office: http://attorneygeneral.delaware.gov/fraud/cpu/complaint.shtml. They are currently in the midst of investigating the fraud committed by the store and its owner, Luba Cawley (Campbell).
My daughter purchased her wedding gown at Anastasia's Bridal and I purchased my MOB dress there too. We purchased in Nov. 2015 for a Sept. 2016 wedding. Neither one of us have received our dress and now we have to re-purchase them from the designers. Thank goodness that the designers still had our dresses. I wish all the brides the best in finding their dresses after all of this mess.
Has anyone had any luck getting their dress or money back?
My wedding is in August 2016 and the dress was supposed to be delivered in June. I just heard that the store closed unexpectedly and my dress was never paid for or delivered. I am in complete shock - now I'm expected to pay for the dress AGAIN in order to get it! Has anyone attempted to contact Luba and been successful?
Owner Information on Anastasia's Bridal Salon Vera and Basil Gregorovich: Luba Cawley 7 Zachary Court Wilmington, DE 19803 Phone Nos.: 302-764-7882 (302) 563-8521 mobile E-Mail: [email protected]
Please take this bridal store COMPLETELY OFF the list on The Knot Marketplace. The store closed suddenly and the owner was stealing brides' money! The shop closed and left brides out of money and WITHOUT their dresses.
6/10/2016. How do you close a store and do not contact the brides to pick up their wedding dresses that they paid for already! This is a crime! If you know the owner of this shop please post her contact information. We only want the dress that was paid for!
The owner of this shop should take lessons in customer service! Do not add anymore stress to your wedding planning by purchasing a dress from this salon!
DO NOT USE THIS BRIDAL STORE. I ordered my dress from Anastasia's bridal 8 months ahead of my wedding date (ordered in July 2015 and got married last week, March 2016). It was FOUR days before my wedding and I was still without a dress after countless excuses and lies about it being stuck in customs. THEN they finally told me my dress was in, and IT WAS THE STORE SAMPLE, not even the dress I ordered. This store took my parents money, and tried to pawn off the store sample as "my" dress, unfortunately for them, I realized it because it was the same size I tried on when I bought the dress and I ordered the dress without the sash and bow, which this dress still had on it. My dad then called the designer of the dress I ordered and they informed him that they had my actual dress, but would no longer associate with Anastasia's Bridal after this incident. My REAL dress was then OVER NIGHTED to another bridal shop and they were able to alter it and get it ready for me in less than 48 hours. After posting to Facebook, I have been contacted by 8 other brides who have had this SAME experience with Anastasia's Bridal, one in which had to purchase a whole new gown 2 weeks before their wedding. Do yourself a favor and go to The Wedding Pavilion at Van Cleve!
Great place!Reviewed on 10/30/2014 Megan M
Not only did I get my bridal gown there, I also picked out my bridesmaid dresses at Anastasia. The staff is so friendly and helpful! I really appreciated that they gave me so much attention when picking out bridesmaid dresses, because most places I went would just shove me to the side and help walk ins before me! They have a great facility with a large selection of beautiful dresses. I got so many compliments on my Paloma Blanca gown. I recommend going there to any bride.
Great!Reviewed on 8/29/2014 Julie C
My experience as a bride was amazing! I love the staff that works at Anastasia's, and their dresses are to die for! I have already reccommended many brides to Anastasia's!
Anastasia's BridalReviewed on 7/20/2014 Lisa K
I had an amazing experience at Anastasia's Bridal. The owner, Luba, actually found the gown for me. She had me try on something that I initially had said I didn't want. Her experience and expertise found the perfect gown for me!
Best ExperienceReviewed on 10/27/2013 Amanda T
My Mom, Grandmother, my Maid of Honor and I went to 3 different bridal boutiques to look for dresses and Anastasia's was by far the BEST. The girls there were so nice and helpful, they really made the experience a good one. I wasn't all that excited to go dress shopping, for self image reasons but Anastasia's made me feel comfortable and beautiful. They allow you to dress yourself and once you are in the dress they will zip you up and make it snug, which is nice for a girl who is self conscious. The girls actually listened to the price range I wanted to be in and stayed there. They also were very helpful in suggesting styles that would work best for an outdoor summer wedding and the look I was going for. Their selection was so wide and beautiful it was almost impossible to narrow down what I wanted to try on. Out of the boutiques we went to Anastasia's was the most interactive and friendly. Everyone there had a constant smile on their face and seemed like they actually enjoy their job. If you are looking for a more personal and fun experience, definitely make an appointment at Anastasia's.
Beautiful Dresses!Reviewed on 7/19/2013 Sara W
We were not rushed during my search for the perfect dress. The dress was sized perfectly. The gowns are gorgeous!
Love the selectionReviewed on 7/19/2013 alexandra f
Anastasia's is a wonderful store with such a great selection! I could not wait to try on gowns. The sales associates were considerate and let me try on as many as I wanted while still keeping my thoughts organized. I would highly recommended this store to all those looking for an amazing gown and exceptional experience.
DisappointingReviewed on 7/15/2013 Kristina S
This shop came highly recommended to me by a close friend. I found a great dress off the sample rack that fit me perfectly. I wanted to a day to think about the purchase, but the woman (I think the owner) said that that wasn't an option. Unfortunately, I felt very pressured and bought the dress that day. The price I paid ended up being substantially higher than the actual retail value of the dress, let alone the value of the dress as a sample (it was missing buttons and had a very dirty train). I was very disappointed and felt taken advantage of.
over priced and unprofessional !Reviewed on 4/15/2013 Patricia C
I had one bad experience here as a bridesmaid ordering a dress in a size 16, i was asked if I would loose weight to look better ummm. But, I decided to give this shop one more try for my own wedding... SHOULDN'T HAVE ! I made an appointment with my bridesmaids, and went in with the intention of ordering my bridesmaids dresses right on the spot. After finding the dress I had fell in love with online, I fell in love with it in the store. I was so exited! UNTIL.... we noticed the price was mislabeled.... and not by a little bit. The tag said $99 but after talking with the sales rep she said the dress was $229. ! WHAT ! When I said I was not willing to pay that amount for the dress I had seen online for cheaper, she ROLLED HER EYES and walked away! Completely unprofessional! Needless to say I went to another local shop and found the EXACT same dress marked value $214 (so already lower) and priced for $174 !!!!!! It is still more than the $99, but obviously overpriced at this shop! VERY DISAPPOINTING !
My Fairy TaleReviewed on 9/05/2012 Jamie R
My mother and I went to Anastasia's to pick out my wedding dress. We wandered the shop, picking up the dresses we wanted to look at. We were shown to a dressing room, asked if we needed help and left to try on the dresses. I loved the fact that we weren't bombarded with suggestions or over the top in your face service (which I had just experienced elsewhere). We were able to try on at our pace, and Luba was there to help if we needed it. After trying on a few, Luba came in to check on us and then left and came back with a gown that she thought we should try. It was my Cinderella gown. I firmly believe this dress was built for me. After taking measurements and putting a deposit on the gown, I was told the dresses normally take about 6 months, just in time for our August wedding. At the beginning of March, my husband and I had to alter our plans and move our wedding up to April... only a few weeks away. I was devistated that I would not be able to wear my gown. My aunt, out of love and sympathy, decided to call Anastasia's and see if there was anything that could be done. Luba was amazing and promised she would do all she could to have my dress rushed. Within two weeks, I received a call that my dress was ready for pickup. And it was perfect. I am so grateful for the service and understanding and support I received from Anastasia's. With their help I was able to have my fairy tale wedding.
A-list service, beautiful boutiqueReviewed on 8/15/2011 Jaclynn E
It was refreshing to shop at Anastasia's because every experience prior was stressful, rushed, and phony. It was a very relaxed atmosphere and I did not feel as though I was trying to be sold a dress I wasn't in love with. The salon is spacious and beautiful and it was a pleasure to work with Luba and her mom.
First dress I saw...Reviewed on 6/12/2011 Jenn M
In their salon is the one I wore in my wedding! It was beautiful.
Audrey Hepburn would have shopped here!Reviewed on 1/26/2011 Anna W
Anastasia's is an upscale bridal boutique with an amazing array of dresses at surprisingly reasonable prices for the quality. You could step right into an Audrey Hepburn movie in any one of these gowns. Our daughter tried on six and looked lovely in all but chose the one that was "her." What they had in common: sophistication, beauty, grace. A huge plus for Anastasia's is the genius work of the alterations person, Victoria. Yards of lace + one fitting = Perfection. Why go to 5th Avenue when it's this good at home?
Perfect gown!Reviewed on 8/27/2010 Jean N
Most shops I visited told me, after each dress I tried on, "this one is perfect for you, you look beautiful!" I felt like they weren't being honest, they just wanted me to buy something so they could make their commission and get me out of there quickly. Anastasia's Bridal was different. When I tried on a dress and said "I like it." she replied,"this is your wedding, its your day! You can't just like it, you have to love it! Lets try on some more." When I found one I really loved but wanted to try one more shop she didn't pressure me to buy right then and there. I only had to go to one fitting after I purchased my dress, when I came back the week of the wedding it fit perfectly. The shop is clean and maintained (nothing worse than buying your wedding gown from a place that looks dirty and outdated). My mom was purchasing my dress as her gift to me so we were both thrilled when this amazing dress was well under our budget. Anastasia's not only gave me the classy dress-shopping experience I wanted they gave be the most beautiful wedding gown!