This company asked me to review, if I was happy with their service, which irks me because what about the fact that I am incredibly unhappy with their service and would like to advise others against using them as a vendor?
First of all, the cos...ts imposed are absolutely outrageous, compared to the other options in the area. I foolishly chose this vendor because they offered both videography and photography, which most other vendors don't. I foolishly chose this vendor thinking it would be better.
I could not have been more wrong. My first clue should've been when the communication process alone was atrocious. They sent long questionnaires and repeatedly requested for me to fill out, even though I did, but their site wasn't working and wouldn't submit my responses.
My second and biggest clue was when the photographer showed up with his wife, and was literally teaching her how to take shots, while letting her be the one to take the pictures of the most important day of my life. Also, making matters worse, apparently he also left the videography up to her as well, even though she had no idea how to even photograph a wedding, so one of the two key moments in my wedding (being given away and actually saying vows), was lost. The moment my brother gave me away, was not captured, in fact, you couldn't see anyone in the wedding party, hear what we're saying, nothing. Instead, you get the backsides of all of our guests.
They refuse to give you all of the footage of the video, that you pay an extra $500 for, so you are stuck with whatever cuts of the film they decide are best. You barely see me walking down the aisle, there's no view of me being given away by my brother who was crying, and my soon to be husband shaking his hand and promising to take care of me for the rest of my life.
Needless to say, having an amateur in charge of my $500 ceremony video was one of the worst parts. No, I did not know his wife was going to be the one in charge of the video, I wouldn't have allowed that.
Breaks my heart more than words can say, to know that this company put someone's significant other learning how to be a photographer and just spend the day at my wedding, above the importance of those moments in my life.
My mother passed away when I was younger and I do not have a father, and my husband's mother and father just passed away, so the moment of him and my brother coming together, that was something that should've been caught on camera just like any other girl being given away by her father.
There are no close ups of me and my husband or my wedding party, and it wasn't difficult, considering I had 2 bridesmaids and he had 1 best man, and we had maybe 14 or maybe less people sitting in seats lined up, in only one row on each side.
I have no words to fully describe just how upset, disappointed, and genuinely heartbroken I am.
There's also no reason I should've had to continue to press on, when I wanted a picture and the photographer kept persuading me to just be done, or when I had to go to the top floor of the house inside, and ask the photographer to please come down and take pictures of everyone having fun outside, or having to continue to request the photographer take certain pictures that i really wanted, without him looking irritated or "over it."
I would NOT recommend this vendor, if you can help it. Their adorable website does not translate well into their work and you will get far less than what you're paying for.