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Amenities + Details
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Bar + Drinks, Cakes + Desserts, Food + Catering
Amazing Food, Unresponsive StaffReviewed on 1/27/2014 Liz S
I have mixed feelings about our caterer: The food was absolutely spectacular - quite possibly the best food anyone has ever eaten at a wedding. And the waiters/waitresses/bartenders were extremely friendly and accommodating. However, the service I received in the 8 months leading up to my wedding was extremely poor. From the very beginning, it took them over 10 days to get back to me with the pricing (and it was completely inaccurate). That was enough to deter me, but unfortunately, the venue only allows Patina as the caterer, so I didn't have much of a choice. I hoped they would become more responsive as my wedding date neared but 10 days before the wedding, I was still struggling to get any answers. I also discovered that they had A LOT of incorrect information regarding the timeline, food choices, and numbers. Thankfully, I complained to the higher ups and from then on received amazing care, but no one should have to endure all of that - especially for such a hefty price tag.