Beautiful Brides of Wilmington

weren't able to order one like the dress I desired. She told me that even if I ordered it that it would need alterations to have the look I was going for. She convinced me that she could have the dress I picked looking similar to the one I wanted. I asked how much extra that would be and she started telling me what her recommended seamstress would probably charge. I started having second thoughts and she told me that she would make an exception for me but that her daughter was taking over management and didn't want her doing any more of the seamstress work. She told me in front of my sister that she could do it for approximately $75. I paid my down payment and regularly paid for my dress over the next few months. I heard nothing other than the email invoices for my payments. December 2020 o asked how the alterations were going and stated that if they weren't done I understood due to the crazy year with the pandemic. I got a response that she needed me to come back in and try it on again before she could proceed with alterations. I scheduled time to go in Jan 2021. Feb we went in to look at bridesmaid dresses. I placed a down payment on the Bridesmaid dress for my daughter but did not order as Sandra advised to have them all ordered from the same batch for matching g reasons. Alterations still had not begun. I received an email in July that if we were getting married in Nov I needed to order the bridesmaid's dresses as one of my sisters was. Pregnant and not ready to order her dress in Feb. I meant to respond to that email to let her know plans had changed to a March 2022 wedding date, however, time got away from me. We were in Wilmington sometime in July and were going to stop by, they had moved. I tried calling later that week and no one answered. At this point, I can't remember if I left a voicemail or not. I have had a few important events that have taken my attention until recently and since I still had not heard anything about my alterations sent an email in response to the July email about the bridesmaid's dresses. I updated her about our plans and that we no longer would need the bridesmaid's dresses. I asked how the alterations were coming and if they were done so I could come to try on and pick up my dress. I received this response: "Hi Jennifer, I never got a response when I finished the red custom changes and asked when you could come in. Then when your wedding date came and went we assumed you didn't want it, and the beading and red satin on the back were removed. I would have to have payment upfront if you want it redone or you could pick up the gown and wear it as is. Please contact us as soon as possible." I called on my lunch break and explained that I had not received any notification that my dress was ready. She did not provide a date. She let me know that it was good I called because they were about to resale my dress. So after all of this time and paying in full, they were about to not deliver the product to me at all. They have my name phone number email and home address. No phone call was made, no follow-up email since I had not responded etc. At the very least they should have mailed my dress. Instead, their plan was to deliver nothing. I picked up my dress without alteratio

sure it was “the one” so Shannon assured me it was fine to come back in and try on a couple more dresses I saw on their Facebook page. After deciding that the original dress was still what I wanted, but wasn’t exactly perfect, Shannon helped me customize it so it was absolutely perfect. They truly worked their magic and made me the dress of my dreams!! The whole process was incredible and I cannot recommend them more. Such a fantastic experience that made my wedding so special. If I could give them 10 stars, I would.

perfect for me and was able to buy it right off the rack. It was a very pleasant experience overall.

s for my sister in Wilmington. Mrs Sandra completely changed our outlook, not only did my sister look beautiful but she was also happy! I will hopefully be following my sister down the aisle shortly and when I do I will definitely be going back to beautiful brides of Wilmington!!!

er when it comes to alterations. Everything I asked her to change she said she would. I would absolutely recommend her to every bride in the Port City area!

1600. I also asked about sizes because I was worried that I would be limited in the size I need, but she let me know that ALL of the dresses there could be ordered in any size-including plus. I could shop in the size 2 dresses for one to be ordered in a 22 and vice versa. I'll be returning soon to try a few on to see if I can update this 4 star to a 5!

ase gown. I stumbled upon Sandra and Beautiful Brides of Wilmington. Immediately I was calmed and treated like a bride. From start to finish Sandra and her daughter were right there every step of the way. Sandra chatted with me about bridal and non bridal subjects, and completely made me feel at ease! The whole process was perfect and I could have never imagined that my dress could be as beautiful as it was. I dropped a bit of weight after ordering my dress and Sandra fitted it perfectly doing all of the alterations in shop. Not only did she alter the size but she altered the dress so I could make it shorter for my beach ceremony without walking on it all night. Sandra also dyed my shoes to match my wedding colors perfectly and made me a hair piece to die for! I would recommend Beautiful Brides to ANYONE!!!!

owners daughter. Not only did they turn away money and business from a very well known person in wilmington that just shows the unprofessionalism of some people. I have never spoken to them before, never even seen them. I have done nothing to them and i got kicked out of a wedding dress shop? I dont recommend going here. Plus it is over priced. I wish i coule rate Beautiful Brides 0 stars. Dont waste your time and money.

chased our bridesmaids gowns there too.

to finalize alterations while I was in town locally...she went out of her way to do this as I tried on my gown and there were just a few last minute alterations I wanted her to make....but rather than make me come back another day since I live an hour and a half away, she worked on my gown while I was still in town. She did a fantastic job!!! My wedding is in a few weeks and I can't wait to wear it. Trust me, if you buy your gown here, you will have no regrets. Sandra is calm and helpful, and really listens to you when you describe what you are looking for. I can't say enough wonderful things about this bridal boutique. Again, just a wonderful shop where they make you feel like you are a priority!!! I am truly grateful I bought my gown at this shop....and very appreciative of all Sandra did to make it such a beautiful gown!

you need!!

yone in the Wilmington NC area.

AT price!