Bella Sposa Bridal Boutique

getting married 5 months from the date. My only regret was that I ordered my dress one size bigger which resulted in me spending a lot of money to do alterations, not to mention the stress of getting it just right. The dress size I tried on in the store seemed to fit perfectly but the woman said that the ones you try in the store are stretched out. It was only my hips that needed to lose two inches and everything else was exact. She didn’t want me to put that pressure on myself to lose those inches, even though I planned on losing weight. I understand her recommendation but wish I would have made the decision to order my size in the end, instead of one size bigger. It was very stressful to keep pulling the dress in to fit me like I wanted. I even had to pull in the hips a few inches. I was very lucky to work with Deb on the alterations who was very kind, attentive and a pleasure to work with. She does very good work! She went above and beyond to help me get the look I wanted. I’m very grateful for her to make sure I was happy with the final product. I’m also glad I was able to find such a beautiful dress at Bella Sposa!

did not listen to anything I said about what kind of dress I wanted. Lauren was AMAZING! She listened to everything I said, what I wanted, and what I didn't like. I tried on a handful of dresses but there was one that I kept going back to. Lauren but the vial on me and that is when i knew i had found my dress. It was the perfect dress for my wedding and was everything plus more that I had ever wanted. Everything from the ordering process, to alterations, to the final fitting was smooth and easy. They made everything very accommodating and the day I went to pick up my dress before my wedding, everyone made sure that I had everything I need and gave such warm wishes. I even got my dress preserved through them and when I walked in everyone was asking to see pictures! They even asked me to send them pictures of my wedding day so they can share it on their page! It's the llittle things that small businesses do that make Brides feel special and  Bella Sposa hands down was and is amazing. I would recommend everyone to check them out!

th my dress during alterations that was the dress designer’s fault and not the boutique’s. Due to the hiccup Bella Sposa accommodated my needs and took care of the situation professionally! I would recommend them to other brides.

I purchased my dress there and 4 of my girls did as well. I’m going to skip to the part that really upset me before talking about my bridal dress issues. My one bridesmaid (let’s call her B1)her dress was ordered severely too small. I called months ago to let them know and she said there would be no problem fixing it. Well... when calling to make an appointment she changed her mind saying she never would have said she could adjust the dress larger... but she would take a look at it... this wasn’t something I made up in mhhy head... if it would have been an issue the first time I called I would have said something... now fast forward to their appointment... two of my girls walk in one being B1 & B2 go in with my aunt.. they take B1 who is 17 with depression and self issues... squeezes her into a dress that doesn’t fit... and has her sit telling her to breathe to stretch out the fabric... while she says she is fat... then proceeds to tell them that I told her she was a size 2!!! Never once did I say that. Why would I say that... they measured everyone else.. but figured “hey ok.. let’s make her a size 2?” Now... they have B2 sitting with pins in her dress while she helps someone else for 15 minutes... all of this is happening the day after my aunt was diagnosed with bone cancer. So now I have a depressed teenager who is apologizing to me for being fat (she weighs about 120 lbs and is no where near fat.. and even if she was........ no different) and saying she will loose weight to fit into the dress... and I have an aunt who is watching her daughter upset while just finding out about bone cancer... and another girl (the sister B2) who is watching all of this take place.... This is disgusting and complete garbage. If we wanted service like that we would have gone to davids bridal. You don’t work somewhere like this if you are going to treat people like that. The only rule I had when picking out dresses with them.. was.. YOU need to feel amazing... well right now she feels like garbage.... who tells someone to sit and breathe to stretch out fabric like a pair of jeans... it’s a formal gown not a pair of Levi’s! Maybe you should have done your job correctly? Also! My dress was “measured” wrong as well! Then when I called to approach the subject after needing 1200.00 in alterations.. she said she wishes I would have come to her first..... because she could make a dress for that much.... I’m sorry... I feel like a fat slob in this dress that is amazing right now... because it was measured wrong and I look like a stuffed sausage in my gown!! AND!! She is available like 1 day a week.. as well as not available on the weekends.. so they were going to send me to someone else anyway.... it’s unacceptable the way my family was treated there last night. all the while having her this upset over something for your wedding??? Worst experience of my life.

find the right dress. I was never pressured to purchase something. Very professional & they have a variety of beautiful dresses!!

amily and was so helpful, even to my mom and aunt as they searched the racks themselves. I found my dress (it was the 3rd I tried on!) but continued to have fun and try on all sorts of styles. I fell in love with my dress but wanted to follow through with my second appointment at another salon. Ultimately, we came back to Bella Sposa to purchase that dress I fell in love with. No other dresses at the other salon even got close to what I fell in love with or saw at Bella Sposa. It was hands down so unique, comfortable, gorgeous, and gave me all the feelings! The customer service here is outstanding and I will recommend them to everyone in the Chicagoland area. Thank you guys for not only being my first experience, but an experience I will cherish for a very long time!

ally took care of all my bridesmaids and me!

o ask before you order. I had to call them to get any updates, because they had my number down incorrectly. It was not a huge issue, but made it a little worrisome when I didn't hear anything for several months. I live out of state, and Bella Sposa held my dress at their shop until I needed to get it altered. I did run into an issue with the first seamstress they suggested. I had scheduled my first fitting with her for one of the few weekends I was in town. When I called that morning like she told me to, she never answered. Luckily Bella Sposa was able to give me another contact that worked out perfectly.

push me or pressure me to buy anything. She listened to me, and she even put up with all my indecisiveness. I absolutely loved this salon and was so happy that I got to wear the most beautiful dress at my wedding from here :) Michela from alterations was also SO amazing. She made my dress fit better than I ever thought it would. She is amazing!!

My family and I had such a great experience with these ladies. Would highly recommend Bella Sposa Bridal Boutique!

the try on phase. They told me the dress ordering process and creation would take 6 months + and it sure did take that long. I ordered fabric that matched the dress because I had envisioned creating straps for the dress and filling in the see-through bodice of the dress to make it perfect with the extra fabric. I received so much miscommunication on the fabric alone, one associate telling me the fabric had not been delivered and then the next day when I called to inquire, “oh we have 2 of the 4 fabrics you ordered,” to then being told they all were in fact delivered and sitting “in the back.” Huh? I felt like the staff had no intention of being helpful. They had already made the sale and didn’t feel the need to provide the additional support. Not how a customer should be made to feel after spending $2,500.... Next, I got the email/call that my dress had come in and I needed to go try on/pick it up. Here comes the best part. The associate I placed the dress order with apparently was so off in her measurements that the dress I received was at least two dress sizes too big. Let me repeat that - TWO SIZES TOO BIG. And there’s nothing they could be done to fix the dress at this point. My wedding was two months away. They offered their seamstress/alterations services and gave me an estimate on cost which seamed outrageous at the time. Little did I know that when I took the dress to my local seamstress who specializes in wedding gown alterations and pageant gowns, etc., she let me know that to “fix” this dress it would cost upwards of half of what I paid for the dress. UNREAL. During the alterations process, the tailor let me know how cheap the fabric was used in the dress, so it would be a challenge and how cheaply the buttons were sewn on, how the bust support would need to be removed and redone completely. All great news to hear, right? She thankfully was able to fix the dress, but I would not recommend buying your dress or really anything at this store.

ied on the various dresses and the salon is a very intimate setting. They were very accomodating to my group and even let us celebrate there for a bit! They also have a cute wall for pictures to celebrate once you find "the one". I highly recommend this salon!

so helpful and sweet. She used my pictures to pull dresses and even encouraged me to try on dresses outside of my comfort zone. She listened to exactly what I wanted and helped me into my dream dress. All of the dresses ended up coming in earlier than they anticipated. The entire process was great.

t long which was annoying. I’m not sure what happened, but the hooks just did not want to hold the train of my dress. I would recommend double checking to make sure your bustle holds before taking it home. I messaged a staff member through fb messenger regarding my disappointment in the bustle and she never got back to me. That’s the only issue I had. Everything else was great! I recommend Bella Sposa if you are looking for your wedding dress or bridesmaid dress!

e feel so special, so pretty. She never pressured me to make a purchase, and was respectful of my budget. My mom was unable to come the day I found my dress, so after I purchased it, she told me to bring my mom in so she could see it in person. She was very professional, very kind, and attentive during my appointments. The entire staff was very nice and they did an exceptional job of making me feel comfortable and beautiful! I can’t wait for my dress to come in! I highly recommend coming here to find what you want. They have a great selection and are reasonably priced. I didn’t feel a need to shop around at other stores. I had the most wonderful experience here!!! Thank you ladies, especially Kathy, for going above and beyond to make my wedding gown experience such a memorable one!!!

and she helped us grab a bunch of dresses right away. Within about 8 dresses (or however many I tried in 90 minutes) I had found the one! They actually ended up being able to pull my size from production so it was in store for me to pickup within 2 weeks! It was just the best experience, they had a wide selection of dresses and the people in the store were super nice!

ella Sposa is a smaller bridal boutique and they made me feel at home. I bought my dress in June of 2017 and it came in in 4 months. I definitely recommend them!!!

so friendly and helpful. They made the entire process so easy from picking my dress to my last alteration day. I would highly recommend Bella Sposa to any newly engaged bride. They were fantastic!

. Jamie in alterations did not stop until my dress was absolutely perfect. I highly recommend them!!!

mstress and it turned out beautifully.

what I liked/disliked about previous options. Using my feedback she did pull THE PERFECT dress for me! I loved my wedding dress more than I can explain. Rita was wonderful to work with, she listened to me, worked with me and found the dress of my dreams! All of the staff is very friendly and helpful throughout the whole process, and cannot thank all of them enough! So in the customer service aspect 5 stars, for sure! My three star review comes in with regard to my alterations. Almost all of which were done very well, but the one major issue I ran into, on my wedding day, was one of the straps on my dress broke off at my ceremony. Completely snapped off (safety pins did not stand a chance for the fix, believe me we tried!). My photographer had to sew me back into the dress once the ceremony ended. I was unbelievably shocked and disappointed about this. 6 months later, I still am. I had not even worn the dress for an hour, not to mention I paid a lot of money to have these straps added and one of them broke after not even an hour. I could understand breaking a strap after hours of dancing like a maniac at the reception, but at the ceremony, consisting of walking and sitting? No. I was overall very happy with Bella Sposa, I have recommended them to family members getting married. They are a smaller boutique which, in my opinion, leads to better- more personal attention compared to larger bridal salon chains. Overall, I am very happy I purchased my dress here, with the exception of the major alterations disappointment. I have and will continue to recommend Bella Sposa, I will just encourage people to really move around and check any straps on the dress before taking it home for the big day!

le. Knew exactly what I wanted. First trip in & I said yes to the dress. The shop was small and so well organized and neat. It was nice to have the focus on the bride for once by 1 person. Other places the consultants were running around helping a few brides. I can't say enough about this place. Highly recommend! don't even bother with Davids, or House of Brides. Go for the little shop! you won't regret it!

seamstress did a phenomenal job on the alterations for my dress and made sure it fit me perfectly. They have a beautiful selection of dresses at prices that are very reasonable for a wedding dress. I also ordered bridesmaids dresses through them and they were absolutely stunning.

me until it was the perfect fit. I also found my veil and beautiful bridesmaids dresses at Bella Sposa. I highly recommend!

TUNNING and my bridesmaids dresses all in one visit. Couldn't ask for a better place for your bridal needs.

e we only had 1.5 hours. I wish I was asked a little more about my wedding and my theme or look i was going for. The selection of wedding dresses was beautiful and I did find the dress of my dreams. Bella Sposa is a wonderful little boutique, but I think the staff needs to be open a courteous to their customers.

n better since the staff really took their time to look at every detail to make sure I felt comfortable and happy with my dress. After a few alterations, my style of dress was not fitting the way I envisioned it since there were a few bumps that were noticeable by the tummy area and there were two staff members ( the sisters :) ) that did not give up on me.. just when we thought there was no fix one of them figured out a way to fix that detail.. it was the best idea ever!! I was extremely happy with the end result. Especially with their commitment to helping and ensuring my satisfaction. I can tell they love what they do! It was truly wonderful--- thank you girls!! To all the brides-to-be.. I truly recommend Bella Sposa. The service is outstanding as well as their collection of dresses.

h one I wanted out of the many beautiful gowns I tried on. I didn't feel rushed or pressured and her expert input helped me to focus on the dresses I loved and also helped me to not focus so much of the dresses that weren't for me. Thank you for a wonderful experience!

uded ones I never thought I would try on (which I asked to do just to make sure) and they were spot on and I chose the very 1st dress that I tried on!! Fitting appointments were very easy to schedule and the owner and staff were fantastic, recognized me and my mom every time we walked in. The best part, they give their honest opinion of how things look and are not afraid to tell you so which helped because I had no clue what I was doing. If you're wanting a more personalized experience, this is it!

tant rapport. The first time I went was also my first time dress shopping. I don't think I found my dress that day because I had not narrowed down my style yet. We spent a lot of time trying different silhouettes. Lisa listened to my likes and dislikes and helped me decide what was most flattering and matched my personality and vision. The second trip was when I found my dress. I actually didn't think I would like the dress I ended up choosing. Lisa had told me that there was a simple alteration that could be done that resulted in my ultimately falling in love with the dress. They are very helpful about explaining all the possibilities of alterations which my dress needs very little, but the one simple change was all it needed to make it perfect. I also worked with Jessica regarding the upcoming alterations and the ordering of the dress. She was very helpful as well in making suggestions. I know three other brides that have purchased their dresses there and been extremely pleased. I would definitely recommend Bella Sposa!!!

your day to be special and they really take the time with alterations to make sure it fits perfectly. They tell you how much time to leave for everything so as long as you follow the suggestions they give you, everything is stress free!

g for. I really felt like a bride here. The shop looked great and all the consultants were great. Highly recommend! I will be ordering my dress from here. Thank you so much for a great experience.

, when I went back a months later and told them I was pregnant so my dress would need more alterations, they seemed more annoyed than happy for me. It ended up working out fine, just the initial reaction was kind of crappy. I wish they could have been amazing from start to finish, but there was that tiny problem that ended up sticking out to me.

en back dress. I took my dress to two different seamstresses and neither could come up with a way to fix my dress to give me more support. The dress was falling off my shoulders. A friend reccommeded Bella Sposa's staff and I couldn't wait to see if they had a solution. Their staff was so knowledgeable about wedding dresses and alterations. They instantly start trying different solutions to fix my dress. They came up with a brilliant plan of adding a strap to the back and covered it with a belt with matching lace from my dress. This still allowed me to have an open back, but gave me support. This fixed the issue with the straps falling off. They had an amazing level professionalism and understand my dream of having an open back. They also were able to fix my mother's 30 year old veil so I could wear it on my wedding day. That was also a dream of mine to wear my mother's veil as my something borrowed. They made my wedding dress the dream I also pictured. I couldn't of asked for a better expernisce and group of women to help me feel my best on my wedding day!

anceling my other 3 appts for the day. Bella Sposa was my first and last stop! The front desk girl was also super helpful and made me feel comfortable when ordering the correct size. So Happy I Booked an appt with them first. :)

y time I came in for a fitting, I continued to love my dress and still do. The staff were so helpful and caring, I couldn't have asked for a better experience!

nderstood the style I was looking for. She also stuck to my budget. Their alterations staff is amazing too! I needed my dress shortened and taken in and everything looked flawless. I'm so happy I found this shop and got my dress here!

but she knew exactly what to do so that I looked just how I imagined I would on my wedding day. You will not be disappointed, such an awesome team of ladies to work with.

a call from Bella’s saying that the vendor of the veil had an issue with production and couldn’t get it for us in white. I was devastated and both my mother and I called Bella’s and were less than kind to the ladies there. We were very upset that we had paid thinking the veil was all set, only to find that we couldn’t get it in the color we wanted over a week later. After trying several other locations for veils, we went back to Bella’s to look at a “plan B” to consider. Nothing compared to the original veil I had ordered. The seamstress at Bella’s spent several days shopping at craft stores trying to find the exact lace I wanted so she could make one in the color I wanted after the vendor said they couldn’t help us. The seamstress knew I wouldn’t be happy with anything less than what I had originally ordered and admitted that she couldn’t find the exact lace. We went back in and we ended up ordering an ivory veil and the seamstress took the lace off of this veil and put it on a white veil for me. It turned out perfect and the lace looked white against the white veil. They discounted us for the mishap and were incredibly accommodating every step of the way. Many wedding vendors do a wonderful job, Bella’s went above and beyond for us after a less than desirable situation that was completely out of their control. Highly recommend; you will not be disappointed and if you are, they will do everything in their power to make it right.

mely inviting, they even became my "last minute" consultant! It was the experience that I dreamed of and I found my dress that day! I am so thankful to these ladies for helping make my bad day into the day of my dreams! I don't care if it sounds corny ;)

e was so kind she even let me borrow a mannequin on the day of my wedding. The store is mall but provides a variety of dresses. This was the best experience I've had with bridal stores and I went to almost 25. I wish I had bought my first dress from them. Thanks Bella Sposa!

l experience and for helping me find my dream dress :)

nted and did a wonderful job, she was very crabby and rude to all of my bridesmaids who got their dress altered there. Besides the seamstress' poor attitude, I think Bella Sposa did an amazing job assuring my dress was ready on time and I am very grateful for their talent and dedication.

ey took time to get to know you and know more about your wedding was so genuine. Everytime I came in for a appointment, they would recognize me and have everything ready before I walked through the door, which was so nice because appointments were quick but we accomplished a lot. 100% perfect service!

on, a comfortable and intimate setting, and excellent customer service.

my gorgeous wedding dress, and thank you Jamie for getting the dress to fit just right, and adding in the special touch that I wanted. My dress and the bridesmaid dresses were perfect! Will be recommending everyone to this boutique!

order it for me to try on. It did not take long to arrive, and I fell in love with it immediately. I did try another dress is just to be sure, but ended up going with the one I first loved. They have SO many beautiful dresses… At times during fittings I would look around and see a new one I liked each time!! I also ended up ordering my bridesmaids dresses through them, which were just stunning. They were exactly what I was looking for, and they had so many options of colors. Jess and Jamie were amazing. I can't say enough. I felt like they were friends I'd known for a long time. They genuinely cared about how the dresses looked on me and stayed very involved even when the seamstress was making her alterations. The seamstress is in the adorable little Italian lady (can't remember her name), but she did beautiful work on my dress. The girls were so accommodating with making appointments, even rescheduling them at times. I absolutely loved working with this shop and would recommend going there to any bride!!

ng the ladies at Bella! Highly recommend without hesitation!

t I like and don't like. My girls also got their bridesmaids dresses there and they were beautiful!

ue and price point, and she pulled some dresses. I only needed to try on ONE dress. It was everything I had asked for and wanted. Lisa was very helpful and attentive . She also did not make me feel pressured in any way. She also let my little sister try on a bridesmaid dress in the color red (goes with my Valentine's Day theme) to make sure that it went well with the color of the my dress. Overall good experience and I am looking forward to my first fitting!

mpliment my figure. I fell in love with the 4th dress I tried on! My bridesmaids' dresses were also very easy to find and decide upon. We chose the long ombre dress in an ocean blue color (to complement the beach and Caribbean waters of Mexico). Even though it was a short engagement, the team at Bella Sposa tried their best and succeeded in getting the dresses in before our destination wedding. I did have a scare because my dress felt different from when I first tried it on, but Jamie (the owner) personally met with and assured me that with alterations, the dress would fit perfectly. She was right! A BIG thank you to Jamie, Jessica, and all the staff at Bella Sposa for making my wedding a beautiful and memorable one!!

on my body and the way the dress should look on me! While she showed me her choices, and I started to try them on I looked at one of her selection and said to her, "I know I'm not going to like this one." She goes, trust me. As she started to lace me up, I started crying because it was absolutely nothing like I expected - it was gorgeous and I looked amazing! These stylists know the dresses and know what type of body the bride should have to fit them - and it was the best experience! I also used Bella Sposa for my alterations and they did an exceptional job! They made my dress fit me like a glove and made me feel like family why I came to do my fittings - they are such wonderful people! I started to tell all my engaged girlfriends about Bella Sposa, and not only did I find my dress here, but my sister found her's here as well for her August 2016 wedding! Huge selection of dresses, delightful stylists and an even better atmosphere! Thank you so much Bella Sposa!

ery attentive and accomadating to my group also. I also went through Bella Sposa for my alterations and they turned out perfect! I would highly recommend this shop at any bride!

normally wear. Thanks for making our gowns memorable:)

a, and I'm so glad I did. Trying on dress and after dress I had a totally different shopping experience. I was having a hard time just picking one. Jessica, a sales associate there was amazing. I had recently moved out of state, and had to fly back and forth for fittings and final decisions, she was so easy going and helpful. I just can't say enough nice things about her. Not once did I feel pressured to make a decision or uncomfortable in their shop. Not only did I find my dream dress, I got my bridesmaid dresses and mother of the bride dress at Bella Sposa. I highly recommend!!

lecting a bridal gown to the very last finishes at alterations. Love this boutique and can't thank them enough for helping to make my wedding day absolutely perfect!

another consultant that day. Bella Sposa is the first and only boutique that I ended up trying on dresses at before I found "the one." I went into the appointment with an open mind about style and fabric of dress not knowing what would look best on my body type. My consultant Cindy chose a variety of dress styles to help narrow down which style I liked best. After narrowing down that I wanted a ball gown, Cindy put me into a dress that I thought was totally not my type on the hanger, but it is so true when looking at wedding dresses that you really can not judge a dress on the hanger because I LOVED it and ended up choosing that dress in the long run. Cindy and the rest of the staff were very patient as I went back and forth between 2-3 dresses, and gave me no pressure at all to buy anything that day. My dad wanted to come back to see my final pick before buying a dress, and it was very easy to get in later in the week to try on the dress for my dad and ultimately buy the dress I chose. The dress came in about 6 weeks earlier than I was expecting, and I kept it there until I was ready to go to my seamstress for alterations. They were great about letting me come in to try the dress on a few other times as I narrowed down my veil and accessories. I knew when I started to look for bridesmaids dresses, I would want to return to Bella Sposa. Honestly, I didn't have much faith going in to look since they do have a limited about of designers that they carry and while I was open minded about the style of my wedding dress, I had a specific idea in my head for what I wanted the bridesmaids to wear. But since I loved their customer service looking for my dress I knew I had to at least start at Bella Sposa. While they may not have as many designers as the "big box/big name" bridal stores, what they do carry is phenomenal quality. We found beautiful lace dresses with the help of Cindy again that flattered every body type in my bridal party. We still went on to several other big name bridal shops because I wanted to make sure I had the "perfect" shade of red that I was looking for. Let me tell you I am so glad I didn't go anywhere for my own dress because I could tell going into these other stores that they cared more about the sale than the customer and at most places we didn't even have the help of a consultant to pick out dresses, just someone who showed us where the dressing room was and left us to fend for ourselves on a crazy Saturday. It was an easy decision to go back to Bella Sposa to order the bridesmaids dresses. They let my girls who lived out of town just call in or email their measurements and ordered me extra swatches of the dresses to have for the rest of my wedding planning. I loved everything about Bella Sposa, from their customer service, small boutique feeling, to the quality and selection of bridal and bridesmaids dresses at reasonable prices, and would definitely recommend them to anyone who is shopping for their wedding.

gown.

me and did not need to keep looking! Everyone I dealt with were great!

t like our experience there. Wish Bella Sposa had mother of the bride dress. Expand Bella Sposa lol

ces. This is the only boutique I went to, and I thought it was going to take me forever with how picky I am. The seamstresses are the best, alot of experience! Alterations I thought were a little pricey, but I was happy to know my gown was in good hands. You get what you pay for. They were also pretty flexible with my schedule for fitting appointments. Thank you ladies, you are the best!

d mostly with Jessica. She was great to work with and tailored my dress to perfection!