Bitsy Bridal

ny gowns as you want to, give you their honest opinion, and make you feel so special while you are searching for your dress. They communicate very well and offer alterations from the best people. I love Bitsy!

ul to have such an amazing experience when I found my wedding dress. I highly recommend Bitsy Bridal.

were so friendly and had a lot of option although I found my dress which was the first one I tried on they had other options for me and did everything they could to get me what I want for the big day. I will be recommending them for everyone who needs a dress and alterations!

orgot about a dress from another store. Everyone in the store was nice and professional. In terms of searching for a dress and service during a visit everything is excellent. They help you a lot, however; if you are tight in time, it's not the fastest place where you can get a dress. Ordering a dress and shipment takes a while. I was told that my dress will be ready in a month, but it ended up to be ready and shipped only in 18 days before my wedding. It's a great place, but I would be very careful with timing to order a dress from them.

to New York. I loved working with Pam and everyone at the shop!

examine swaths of dress colors in a moment of panic (while experiencing my first Bridezilla moment), thinking I had ordered the dress in the wrong color. Bitsy Bridal was amazing and I would recommend them to anyone I knew getting married. ~Lauren & Raj, married January 21st, 2017

really appreciated. The options were varied and beautiful. Fabulous experience!

nation and veil were custom, but they graciously worked within my vision.

costs were a lot lower than they actually turned out to be--but maybe that's just the way it is with bridal gowns.

selection is great: you get the exact value that you paid for.

collection of gowns. Pam and her associates were wonderful and so friendly to work with. I highly recommend going to Bitsy Bridal for the wedding dress of your dreams!

ld me I was "lucky" they were seeing me. (Excuse me no, I made an appointment your system messed it up and your "lucky" you guys were able to fix it) the appointment started about 15 mins late. The rep asked zero questions about me, my wedding, my fiancé, my personality. Only asked about the budget. $$ of course. My two bridesmaids who where with me sensing my concern that the lady didn't know me at all before going to pull dresses asked if they could pull some too. The lady told them yes so they started looking around while I tried on the first dress. She kept opening the curtains while I was changing with no regards for my privacy. She didn't ask my siza at all so the dresses she grabbed were not fitting and I was spilling out. I felt so uncomfortable but she told me to leave the dressing room any way. She than didn't let me try on any of the dresses that my freinds had pulled and just kept with similar ones as the first one that I hated. When my friends asked why she wasn't putting me in the dresses that were requested she stated because they are not on sale (it was a sale day) we all said that is fine is does not need to be on sale we understand we would have to pay full price. They still told us we could not see it. They told us that we could come back the next day if we wanted to see it. Even after we stated that we fully understand that it was full price and that if need be we would purchase it a different day (they said they had a rule that they don't sell other dresses on sale day??? Okay) so we asked to get the details for that dress so we could look else where and they were rude about it stating we can't get it else where we would have to go to them. Yea no, not true but good try. In total they pulled 4 dresses, I said I wanted to try something different (all four were the same thing!!!) the lady I was working with was like "do you want to try this one on again?" I said no I want to try something else to which she responded " okay I will leave you to get dresses so you guys can go" ?? They kicked us out early! After starting my appointment late! They were rude, disorganized, had no consideration for my wants, terrible customer service, terrible sales skills, over all a huge disappointment. It was the shop I was most interested in going to but turned out to be a disaster.

had THE DRESS but because I felt secure in dealing with them. Overall such a great experience.