Bitsy Bridal

I have loved my experience at Bitsy Bridal from the moment I stepped into the shop, up until my last fitting! Everyone was so accommodating and helpful and they met all of my needs. We tried 4 dress shops before coming to Bitsy, and the selection they had surpassed them all! I cannot wait to pick up my finished dress next week!! Highly recommend!

I ended up buying two gowns to wear during my wedding and bought the second gown for my Reception at Bitsy Bridal. What I love about Bitsy: They have a great selection of gowns from favorites like Hayley Paige and Lazaro. Pam is also amazing to work with! She is down to earth and genuinely wants to help you find the gown of your dreams. She followed up me throughout my months of searching.The rest of the ladies in the shop also exude relaxed and easy going vibes (as opposed to a place like Alta Moda, which in my opinion was super pretentious and stuffy) and I have enjoyed working with them. I also love the texting and online appointment system. It makes it so easy to communicate with the staff and set an appointment that works with my schedule. In addition, they offer in-house alterations. In my opinion, their rates are pricey, but to me it beats having to drag my dress to another shop and go through all the trouble to set up all the fittings again. Last but not least, their shop is super cute! They give you plenty of privacy to try on your dresses and the decor is trendy.

Love the experience here. I was just there for my cousin's first fitting. Their alteration team is on point and figured out what they can and can't do. They had to stay past closing but we figured it out.

Bitsy Bridal was amazing! I had a really hard time picking a dress for my wedding, and they were so accommodating. The consultants spent so much time with me and were so detailed. Bitsy has an amazing selection of dresses. I felt that other bridal salons in Utah had very similar dresses and that I was always looking at a slightly different version of the same dress. My dress was perfect! Bitsy even ordered my dress custom because I needed 2 different sizes for the top and bottom. Everyone was so nice and sweet to me during the whole process. I would go back again in a heart beat!

My wedding dress was perfect and I had the best experience working with everyone at Bitsy Bridal for almost a years time as I planned my wedding and ensured my dress was the perfect accessory for the event. I would definitely recommend going here for the dress on your perfect day!

I was hesitant to go with this shop at first because of the price, but I couldn't be more pleased with my experience there. They have been prompt, easy to work with, and very attentive to any questions I have. Also, I absolutely love my dress. It fits me perfectly, and they did such a good job with taking my measurements that I barely needed any alterations!

Bitsy never fails to impress. They were my first choice when I started dress shopping, but to appease my fomo I went to a dozen other places. I ended up returning and getting the first gown I tried on, and they have gone ABOVE AND BEYOND to make me happy. I can honestly say they are the BEST around (and I've been to most of the shops at this point!) 100% recommend

During my first appointment Stephanie helped me and she was SO nice. She catered to my needs and helped me find the perfect dress. The owner has been there every time and she has been super nice, as well as the seamstress. They really are so smart and know so much about the different materials. I highly recommend this shop!

Honestly thought I wouldn’t find the perfect dress for me until I went to Bitsy Bridal! Dresses for all budgets and all body types! They helped me find the perfect gown for me and it was better than I ever imagined! So happy!

I LOVE BITSY BRIDAL!!! The stylists actually listen to what you're looking for and match you up with your dream dress SO easily! I shopped for my wedding gown at four other places (before and after Bitsy Bridal), and although there were beautiful gowns at each place, nothing could beat the gown Stephanie helped me find at Bitsy Bridal. It was exactly what I was looking for! It had all the details - sparkle, lace, pearls, etc. - that not only made me feel beautiful, but also made me feel like a bride. I always thought Say Yes to the Dress was dramatized and never believed I'd "know" when I found the right dress. I was wrong! I knew I had found my dress as soon as I was in it. Not only is their selection WONDERFUL, their alterations are incredible as well! I had to build up my dress quite a bit, and Irma and Pam lovingly and patiently attended to every single minor detail. They are so kind and so easy to work with. I highly recommend Bitsy Bridal to any future bride looking for the perfect dress! :)

I found Bitsy Bridal through a Facebook ad and I am so happy I found them. They took the time to help me find the perfect dress without any pressure! I loved the options of accessories that they had in the store as well as the large variety of dresses. I would recommend them to any bride looking for a dress!

Loved my experience with Bitsy Bridal. The staff is always to polite and accommodating. When I first ordered my dress, Pam didn't shy away from the fact that I had a long timeline. She was always so willing to answer all of my questions no matter what!

I had an AMAZING experience here. I had went to a few other dress shops before coming here. I was able to find my dream dress from Pinterest here with the help of the most amazing staff. Their in-house seamstress is awesome too and really knows her stuff. I love the shop so much that I suggested them to one of my family friends and she found her dress here not too long ago as well! They have such a broad variety of dresses. They can fit any brides needs!!

I loved Bitsy Bridal, I found my dream gown within minutes of being there. The ladies are all so helpful, friendly, and they try to view the gown out of your perspective to get exactly what you are looking for! I would recommend bitsy bridal to anyone who is looking for their dream dress!

The designer of my dress shipped my dress late and Bitsy bridal was very nice and professional. They helped make sure my dress was rush altered and done on time. My dress turned out amazing and I couldn’t be happier!

I needed a Hayley Paige wedding dress to ship to my niece who lives in Europe. She had seen the dress on Bitsy bridal's Instagram and asked me to contact them and inquire about it since I am on the same time zone. My niece's wedding is scheduled for early June and every store I called told me that I don't have enough time to get one but need 6 months... The minute I contact Pam, the store manager I knew I was going to get the help I need. She was very kind, honest and helpful. Within 3 weeks I received the dress in the size and color that I want. It was packed nicely with a very cute thank you note and a complimentary pair of earrings for the bride. Now I got plenty of time to ship it to my niece and she cannot wait to receive it. Thank you Pam

Worst bridal shop ever. If you want to risk getting your dress after your wedding, then go ahead and purchase it from Bitsy Bridal. If you would like be ripped off and pay extra, then purchase it from them. If you think you are perfectly confident about every decision you make in your life, and you believe you absolutely won't have dress regrets, then order your dress from them. these people are 200% into money. They absolutely cannot care less about what the bride feels. All they want is money, and everything they say is just lies

i got my wedding dress from bitsy bridal and i love it!!! everyone is so nice there and makes you feel so welcome. i have had 2 alteration appointments that have gone great! they really want to make sure everything is perfect. i highly recommend going to bitsy bridal for your dress!!

This is the worst wedding shop place I've ever been to! Pam was the person who helped me, she herself is the manager but she kept on playing the game where she says "I can't make the decision, my manager says no." First of all, my wedding dress arrived late and it was not even in the correct size (at least two sizes bigger). And all they said was "there is no size that fits it all, go get some alterations." Like wtf, why did they even measure me in the first place if you are just going to order a random size. All I can say is any other place would be better than this one, all this place want is to rip off their customers.

I had a great experience here. The consultants were so welcoming, helpful, and patient. Especially helpful with planning for a destination wedding and the how to's of getting my beautiful dress packed perfectly and safely.

At Bitsy Bridal they are so attentive and wanted me to find the dress of my dreams. I walked away with an amazing dress and so happy with my experience. They have a excellent selection of different styles.

I love It here. They accommodate to my needs and busted their bits to make my dress how I imagined!

Bitsy Bridal is my favorite brida shop in Utah! Hands down Pam is the easiest to work with and she has a great sense of humor. They work with you to find the perfect dress; they don’t pressure you into anything, let you try on pretty much as many gowns as you want to, give you their honest opinion, and make you feel so special while you are searching for your dress. They communicate very well and offer alterations from the best people. I love Bitsy!

I am so happy I went here, I found the most perfect wedding dress and the staff was absolutely wonderful! From the moment I walked in my consultant was friendly, patient and very helpful in all of my needs during my appointment. I was so grateful to have such an amazing experience when I found my wedding dress. I highly recommend Bitsy Bridal.

I absolutely love all of the women at bitsy bridal they were so helpful on the phone and we're even able to help me with my budget! When I walked in every one was as nice as could be and is actually the only bridal store I needed to go to they were so friendly and had a lot of option although I found my dress which was the first one I tried on they had other options for me and did everything they could to get me what I want for the big day. I will be recommending them for everyone who needs a dress and alterations!

I love Bitsy Bridal. I found it randomly. It was my last stop for a dress from a huge list. I already had one dress in mind before attending their store. However, I found a gorgeous dress at Bitsy Bridal in the very end of my dress search and forgot about a dress from another store. Everyone in the store was nice and professional. In terms of searching for a dress and service during a visit everything is excellent. They help you a lot, however; if you are tight in time, it's not the fastest place where you can get a dress. Ordering a dress and shipment takes a while. I was told that my dress will be ready in a month, but it ended up to be ready and shipped only in 18 days before my wedding. It's a great place, but I would be very careful with timing to order a dress from them.

Found my dress and it was on sale!

I originally tried on dresses in New York, where I'm getting married, but wanted to buy the dress in Salt Lake. I contacted Pam and she was nothing but super helpful about ordering my dress into the store and helping me set up shipping my dress to New York. I loved working with Pam and everyone at the shop!

Love this place! I had scheduling issues and the associates have been nothing but kind and helpful trying to get my dress in on time (which they totally did!). Would highly recommend!

I went in to Bitsy Bridal having already fallen in love with a dress online that had been discontinued. Pam at Bitsy Bridal worked with me to find a dress in store that I loved even more! She even allowed me to return shortly after ordering and examine swaths of dress colors in a moment of panic (while experiencing my first Bridezilla moment), thinking I had ordered the dress in the wrong color. Bitsy Bridal was amazing and I would recommend them to anyone I knew getting married. ~Lauren & Raj, married January 21st, 2017

Great location and easily accessible. I was grateful for the kindness of the associates as they made me feel really comfortable during such an exciting time during the wedding planning process. They easily stayed within my price range, which I really appreciated. The options were varied and beautiful. Fabulous experience!

Love Bitsy Bridal! Their girls know what they're doing, I ended up picking the first dress I tried on because they knew exactly what I was looking for! It's been a great experience going through the wedding dress process with Bitsy!

Pam and her staff were very helpful throughout the entire dress shopping and alteration process. Pam is so responsive and willing to help. She happily ordered alternative dresses from the designer for me to try. Ultimately, my neckline alternation and veil were custom, but they graciously worked within my vision.

Bitsy Bridal was the first boutique I went to and I loved it, I knew what I wanted and they helped me find my dress easy-peasy. They were really kind and helpful and their dresses are stunning. The only thing I will say is that the estimated costs were a lot lower than they actually turned out to be--but maybe that's just the way it is with bridal gowns.

Yes! Yes! Loved my experience here... I became unexpectedly pregnant after I ordered my dress through Bitsy and Pam and her crew were super great to work with! Thank you Pam.

originally from utah but going to school in colorado, it was hard to find a dress. Should I get it in salt lake or denver???? Bitsy pre-scheduled me all my alteration appointments ahead of time for everytime I am home... Thank youuu.. The gown selection is great: you get the exact value that you paid for.

My daughter was treated like royalty when we walked into Bitsy Bridal! They bent over backwards to make her and me feel welcome and very comfortable looking and then trying on their beautiful wedding dresses. They have an amazingly beautiful collection of gowns. Pam and her associates were wonderful and so friendly to work with. I highly recommend going to Bitsy Bridal for the wedding dress of your dreams!

I had scheduled online, when I walked in they stated they didn't have my appointment but could fit me in. The sales rep I worked with than walked up to introduced herself and was very rude about the fact that I didn't make an appointment and told me I was "lucky" they were seeing me. (Excuse me no, I made an appointment your system messed it up and your "lucky" you guys were able to fix it) the appointment started about 15 mins late. The rep asked zero questions about me, my wedding, my fiancé, my personality. Only asked about the budget. $$ of course. My two bridesmaids who where with me sensing my concern that the lady didn't know me at all before going to pull dresses asked if they could pull some too. The lady told them yes so they started looking around while I tried on the first dress. She kept opening the curtains while I was changing with no regards for my privacy. She didn't ask my siza at all so the dresses she grabbed were not fitting and I was spilling out. I felt so uncomfortable but she told me to leave the dressing room any way. She than didn't let me try on any of the dresses that my freinds had pulled and just kept with similar ones as the first one that I hated. When my friends asked why she wasn't putting me in the dresses that were requested she stated because they are not on sale (it was a sale day) we all said that is fine is does not need to be on sale we understand we would have to pay full price. They still told us we could not see it. They told us that we could come back the next day if we wanted to see it. Even after we stated that we fully understand that it was full price and that if need be we would purchase it a different day (they said they had a rule that they don't sell other dresses on sale day??? Okay) so we asked to get the details for that dress so we could look else where and they were rude about it stating we can't get it else where we would have to go to them. Yea no, not true but good try. In total they pulled 4 dresses, I said I wanted to try something different (all four were the same thing!!!) the lady I was working with was like "do you want to try this one on again?" I said no I want to try something else to which she responded " okay I will leave you to get dresses so you guys can go" ?? They kicked us out early! After starting my appointment late! They were rude, disorganized, had no consideration for my wants, terrible customer service, terrible sales skills, over all a huge disappointment. It was the shop I was most interested in going to but turned out to be a disaster.

I had the most awesome time at Bitsy Bridal! I was helped by Morgan and she was so much fun! I instantly felt at ease and had a really great time. I never felt rushed or pressured. I ended up purchasing my dress from them, not only because they had THE DRESS but because I felt secure in dealing with them. Overall such a great experience.