I tried to order a grooms cake from this bakery and at first everything was fine. Karen was very helpful and creative with designing the cake. We exchanged numerous emails until I went in and met with her. She was very pleasant and assured me m...y cake design could be done. I left with the agreement that she would sketch out the cake and then give me a final price so I could pay the 50% deposit. Without the sketch it was roughly $400 plus $50 delivery charge. I was fine with it event thought it was on the pricey side. Then Karen fell off the planet and never responded to my emails. She kept insisting that she forgot and "would email me the second she stepped in the bakery." The emails never came. I asked repeatedly for a final price and invoice to pay the deposit. Finally, after weeks of not getting a reply or getting some "assurance" the contract would come, it never did. In fact, my last email to her said she had until the end of the day to respond and she didn't even bother to respond to that email. No apology, no explanations, not even an attempt to get my business back. It was unfortunate because the design of the cake was so unique and she would have been able to post it on her website to offer ideas to future patrons (we discussed this). I wouldn't even bother with this place if you can avoid it. There are plenty of other bakeries (luckily I found one that was far better with customer service and the cake cost less than half of Blue Sheep's price) to choose from. Just pass this one by. No bride needs to be treated like this when there are plenty of vendors willing to go above and beyond to get business.