Bridal Reflections

decided on the dress, they called the designer and found out that the dress could not be ordered in time. This sample needed to be taken out at the hips and before making any promises, they called the seamstress to come over to answer any tailoring questions. I ended up buying the sample and alterations make it fit perfectly. When I chose my veil, they called the designer and made sure that I would have a new veil shipped to the store within a week. Every time I came in for my fitting, the staff and seamstresses were extremely helpful and attended to every need. I would recommend Bridal Reflections to every bride because the customer service is amazing!!!

y of my decisions. Thank you so much to BR in Massapequa and my lovely consultant!

pricing and upfront the whole time and made helpful recommendations. Overall I would recommend them over an over again!!

like the most special bride! Thank you so much

e appointment went long (I picked the last dress I tied on). Overall great experience couldn’t be happier with my dress!

Even though COVID-19 has thrown a wrench into our plans - love is not cancelled just postponed. It will be worth the wait with us on the beach saying our I do’s with feet in sand. We will get through this!!!

ed to wear my dress next year.

ith the service they received. I recommend Bridal Reflections of Massapequa, highly!

on. I'm so happy she did that, because I wound up falling madly in love with the dress and now I can't wait to wear it on my wedding day! Jody is incredibly knowledgeable, professional, super helpful and warm. We had such a good experience, we wound up buying our bridesmaid and flower girl dresses (Brooklyn is AWESOME!) and my mom's MOB dress (Michelle was fantastic!) from Bridal Reflections as well. Jody heard we were there shopping for the other dresses and stopped in to say hi. That type of service made us feel so wonderful and taken care of. I also received an email earlier this week from BR letting me know about the status of my dress and when it would be in. I cannot recommend this amazing place anymore highly. EDIT: Just had to add this, because almost as important as buying a wedding dress is the alterations process. I was especially grateful for Rose and Grace -- their enthusiasm and joy added so much to making this a special experience. And my seamstress ZZ is a miracle worker. I loved my dress and the way I looked on my wedding day. The staff here is amazing!

for my bridal reflections experience. My wedding isn’t until Jan 2022, so no alternations experience yet, but every friend and family who’s gone there has not had a single issue.

eams!

ft everything was perfect! I had Jodi as my consultant and she was super nice but also honest in a helpful way. I would recommend her to anyone. Everyone I talked to and met was super nice and very personable. Jodi took me around the store and showed me dresses to get a feel of what I liked and was going for. She even pulled some dresses that I wasn’t sure of but in the end I actually ended picking one of them! I’m so happy I got my dress here and if you’re looking for a dress you should definitely try them out. They have a large selection and wonderful people it’s worth the trip!!

to the dress! I had balloons that said, “Team Bride” we had around for pictures. They were so patient with my large bridal party and it was great to be able to have that experience with my girls. I’m so excited for my big day at Oheka Castle and am so happy I can say I used their bridal shop! 🙂 They have the best of the best selections you won’t need to look elsewhere because they are #1!

the most amazing Eve of Milady dress. The entire experience from start to finish was just beyond what i expected. I am a plus size girl and expected to have some issue with the "sample sizes" but Jody made me so comfortable and made everything work for i was not slighted at all! Thank you to all at Bridal Reflections looking forward to trying on my dress when it comes in!!!!

lly picked up a dress and brought it to that location for me to try on. They take very good care of you and are very personable since it’s such an important time in your life! I highly recommend them and thank them for making me feel beautiful!

ind the perfect dress for me. Would definitely recommend to anyone looking for bridesmaid dresses. So excited to wear my dress on my friend's big day!

adine. She was AWESOME!

! I’m definitely going to recommend to any other close friends who get engaged.

p finding my dress on my first visit! The customer service was amazing and the other consultants offered words of encouragement and feedback along the way. I never felt rushed or pressured, and was given the time I needed to make my decision. Cannot be happier with the overall experience ✨

e are people like Allie and Emily who are so exceptional at what they do makes it a lot easier. I wish I could give six stars because they really deserve it. Thank you wonderful ladies! You made such a special day even more amazing.

was going on half the time. I asked her to help bustle a dress so I could see what it would look like and she said “I don’t even know where to begin” and then I had to ask her again and then she just held it up with her hand all disgruntled. I asked her to bustle another dress and then she said “It’s going to look the same” and walked away. It was not a good experience at all.

fit my body shape best.

She was pulling dresses not the style I described at all, even after I showed her visual pictures of what I was looking for, she still did not pull anything close to it. I would not recommend visiting this location.

! They made the whole dress buying/altering process so easy and enjoyable.

day of my life would be no different. Boy was I wrong!!!! From beginning to end I felt comfortable and they saw my vision, after I tried on 15 dresses the first dress I tried on was the winner! The girl who couldn’t be paid enough to go dress shopping was walking out of the store the proud owner of her wedding gown, on the first try!? I definitely recommend bridal reflections of massapequa and I am eternally grateful for how wonderful they were from start to finish.

anning stresses, I had absolutely zero stress when it came to the dress and fittings. Everyone was so accommodating I consider myself grateful to have come across my dress at bridal reflections. I could go on and on on how much of a great experience I had. Thank you so much to everyone at bridal reflections!!

“I said yes” sign to take pictures with. I loved the red carpet too! Overall, very pleased with my experience here :)

as my dream dress . If it was not for Allie at bridal reflections I don’t know what dress I would have choose . She treated me like a princess and the service was immaculate

l, and not too heavy. They helped me pick out a veil and headpiece. I loved that all the alterations were done in house; the seamstress was so friendly! They kept my dress safe until the day before the wedding when I picked it up. They even helped me carry it out to my car. Their instructions for keeping the dress looking great for the day off were clear and easy to follow. They even have a preservation company they are partnered with to use after the wedding. It was really easy and I got so many compliments on my gown. I had a beautiful wedding thanks to Bridal Reflections. I highly recommend them for a great experience.

. Zizi is so incredibly talented, I couldn't imagine trusting anyone else with my dress. She made it fit like a glove and I got compliments all night and am still hearing about how much everyone loved it! Go shopping at BR and then get your alterations done there too, you will be glad you did! My bustle was perfect, the hem was the exact length I wanted, and the straps stayed put all night. I couldn't ask for anything more. I can't wait to go back and show Zizi all the pics from the wedding, she made sure to tell me to visit! We all love her :)

so super easy to work with and accommodating.

OB dress here, and had a great experience as well. Would definitely recommend! <3

ng day.

hout her. She showed us were the dresses were and that's about all we got form her. She wasn't very willing to give any information on the dresses we were looking at and just stood there while were looking through the racks. Once I got into the dressing room, all she did was zip me up. My previous experience at other bridal salons, the consultant clipped and pulled the dress so it fit me the best it could. Danielle did none of this. Again, she was sweet, but not very helpful. I wished I could have given the commission to someone else. One a separate note. I LOVED the woman who did my alterations, Leah!! She a darling, little Italian lady and I'm so glad we got her!! It was clear that she's been doing this forever and made my dress come alive. Being short, I was concerned about the lace appliqué on the bottom of the dress. Leah took each piece off by hand, shortened the dress, and them sewed each back on. You would have never know! The bustle was gorgeous, too! You never would have seen the clear buttons she used and it was so easy to bustle after cocktail hour. Also, be a little flat-chested, Leah sewed in cups that were appropriate for my body and it looked so natural and I was very comfortable. LOVE her! I would recommend Bridal Reflections, but I would encourage them to educate their consults OR make sure they have the personality to do the job. Store was beautiful and clean, they had a large selections of dresses and all the ladies working there behind the desk were lovely and helpful.

compliments!!! The staff is caring and supportive. I really enjoyed my time with them. I highly recommend!

after at different places and went back for this dress because it was just everything. It was so unique and made me feel like a beautiful bride. Lea was my seamstress again she was beyond patient with me and altered my dress like it was designed for my body. They were both amazing and so sweet. My mom also got her MOB dress here and she looked like a queen.

second time. Also, the dress kept moving and wasn’t centered. So many people kept saying let me help you because your dress is crooked, and by the end of the night I said it’s pointless. They were apologetic and cleaned and preserved my dress. But I can’t get that time back which on your wedding day is so precious.

ed all of my calls and made me feel really good about the whole process. I then worked with Zizi who was phenomenal and made my gown perfect! When I purchased my dress it was explained to me that my bridesmaids would receive a discount from the Bridal Reflections store around the corner to pick out their gowns. That is where my experience turned putrid. I went to the initial appointment with my MOH and another bridesmaid. The women behind the counter did not greet us upon entry into the store - I had to get their attention before we had help with anything. Then we were pointed to some racks and told to pick out a few styles. We were then directed to a dressing room where I had to figure out how to zipper and close the girls' dresses. When someone finally came to help us, they clamped the girls into their dresses and walked away not offering any further help. Once my girls picked their dresses, we went to the front to order. It took another few minutes to get anyone's attention. The girls were measured and then we went to pay for the dresses. I mentioned that I was the bride and that the girls were to receive some sort of discount towards their gowns. The woman helping me acted like she had no idea what I was talking about, went to get her manager who then talked down to me like I was asking for the dresses for free! This behavior from the staff continued as each girl went there to pick her gown, two of them which then decided to leave the store and purchase their gowns elsewhere. The initial appointment was in March and when my MOH called in July to inquire about her dress, the person helping her told her that her order was not yet placed because not all of the bridesmaids had yet picked out their gowns. No one had ever told us that the gowns were not being ordered until everyone had picked their gowns out, otherwise I would have made sure everyone picked their styles out earlier. We were very upset about this. Additionally, I had phone calls from each of my bridesmaids who shopped there about how nasty the staff was and how they were upset that I picked that store for them to buy their gowns from. That was not a good feeling to have as a bride and I had to assure them that the other branches of Bridal Reflections did not behave in such a manner. Other brides I talked to told me that they had similar experiences with inconsiderate staff, so I think Bridal Reflections really needs to evaluate this part of their business. In hindsight, I would have never referred my bridesmaids to get their gowns there.

l (I wish I can remember her name) was not only sweet, but patient and positive. I gave her a a budget and she did not go over my limit and was able to understand my style almost immediately. Everyone kept telling me "you'll know it when you put it on" but again I never had that moment until I tried on the Calla Blanche dress and I immediately knew that was the one! When I walked out, of the fitting room my friends and family also knew that was the one. I did not want to take it off! After i ordered the dress it came in less time than expected. Everyone at Bridal Reflections was professional, kind and attentive. When I went for my fittings, they gave me as much time needed and I was also able to meet with the seamstress and discuss minor alterations. The dress even looked triple the price it was.

d into bridal reflections in massapequa, Allie and Danielle were at the front when we came in and Allie knew right away that I wasn’t convinced that the dresses I had previously tried on were for me. Allie took us to the back and we pulled a few dresses to try on. I feel absolutely in love with my dress right away!!! We put on a vail and a beautiful headpiece and my mom and I started to cry tears of happiness. I couldn’t have asked for a better experience and I would do it all over again if I had to! Allie and Danielle did an amazing job and I could not thank them enough!!!!

y appointment with Bridal Reflections. From the moment I walked in and glanced at a gorgeous gown displayed I knew I was in great hands. My stylist Lauren was beyond amazing, she sat with me and listened to what I envisioned, and provided me with an ample selection of samples that fit exactly what I had in mind, and never made me feel like I was being difficult. After trying on a handful of different gowns there was one I kept thinking about, it was the one displayed on a mannequin at the front of the store right when I walked through the door. I had on what I thought may have been the perfect dress but I wanted to be sure so I asked Lauren to get the dress from the front that originally caught my eye and without even realizing Lauren had already pulled it and it was the one I was wearing, she said "THAT IS THE ONE". I said yes to the dress and the wedding dress hunt was over.

magician. She was very patient and went out of her way to make alterations to my dress to make it fit like a glove. I also ended up getting all my wedding jewelry there at a great price. Thank you so much for a great experience!

was not happy until I found the dress that made me glow with happiness. And she helped me find the dress that was not what I thought I was looking for but it ended up being exactly what I wanted. She was so sweet to work with and the other girls in the bridal side of the store, even when I showed up for veil shopping late and was so stressed that I started crying- they understood and calmed me down. The alterations department was a pleasure to work with. Zizi is a wizard and a godsend. She knew exactly what I needed with my dress before I even told her and she made me feel so at ease and the end product was absolutely stunning. She fitted it so well and was so funny and calming to be around. I trusted her completely and the rest of the alterations department does fantastic work. We had no complaints.

body was fitting in to my dress. The team could not have been more determined to calm me down, explain the process, explain what I was feeling and show me how to fix it. It literally was just an adjustment on my corset that made me feel the way I never could have imagined feeling on my wedding day. ZIZI has my heart, she is a one of a kind in the industry. And lets face it, we all want to feel "that special way" on our wedding day and they gave that to me over and over again every time I walked in the door. Thank you to everyone at Bridal Reflections.

rfect dress on that first day. It turns out they are one of the few vendors on LI to carry my dress designer, Blue by Enzoani. The fittings went smoothly, and Lia my seamstress was very attentive to detail and offered great advice on the fit. Ultimately, I felt like an absolute princess on the day of. I received so many compliments and wanted to sleep in my dress so the night wouldn’t end! Thank you so very much!!

Zizi, the seamstress, definitely knows her stuff and altered my dress to fit perfectly! It came out beautiful! A very big thank you to Roselynn for accommodating me in every way possible. :) :) :)

ress to accentuate the open back, but add a lining to the sheer bodice. It was perfect! I highly recommend!

almost 30 years. Everyone complimented my David Tutera gown the entire evening!

to them, and they all had great experiences there, too! Everyone was friendly and helpful, and the seamstress Zizi was super knowledgeable. I am so happy that I went here. Will continue to recommend them to friends and family alike. :)

would have been easier for me to do it in the NYC location. My experience at the Massapequa alterations department was not good. To start off they do not have push up cups, and will try to make you makeshift ones using two cups with one folded in half at the bottom. This was not comfortable for my sensitive skin, and I had to bring in my own cups. I find it strange that a bridal salon would not have multiple types of cups to choose from, every other dress shop I went to had push up cups. Instead, I had to bring in cups from the store my mom brought her mother of the bride dress from. The first seamstress they assigned to my dress was not capable of correctly bringing in my bodice and hemming to the correct length. On my third and final fitting the dress was not nearly close to being complete and the evening staff kept insisting it was only my second fitting, which it was not. They also could not understand why I did not want to come in for a fourth fitting that would involve me missing work, because I work in NYC and do not get home early enough to make it to their appointments. In addition, they claimed I cancelled a fitting that messed up their ability to work on my dress, which I never did. A second seamstress had to step in and takeover, while attempting to explain to the other seamstress why my dress fit me incorrectly. My mom had to call twice to get in contact with the store manager and be assured that the dress would be ready on time. I was able to pick up my dress on time and the day staff were very nice at the pick up, but I should not have had to push so hard for them to get the dress fitted correctly for a slight take in of the bodice and hem. If the day staff is different from the evening staff definitely try to go during the day. I only had one appointment during the day, so I can't be sure the staffing is always different. However, there is a particularly rude receptionist who works in the evenings that gave attitude to multiple brides (including me) during my three fittings.

on. She was so attentive, patient and sweet. She brought so many beautiful dresses for me to try on and understood my vision. My mother and I were very pleased with the overall experience and will definitely be back. Thank you Allie !!!

nd the bridal consultant was helpful, but at first I was very confused because I didn't know if I was to look at gowns, is she pulling gowns? then I saw her at the front desk.. it just was strange. I also was not a fan of trying on dresses and having the other consultants walking in front of me and my family the entire time. Just a very strange awkward experience. The consultant did call me to follow up which was nice, and I appreciate it. I did look else ware. I am just nervous to give them my business after the experience I had.

and helpful, she made the entire experience enjoyable. I tried on about three dresses (that’s it!!!) and fell in love with the first one. Highly, highly, highly recommend bridal reflections, especially Allie!!! Will be sending each & every one of my friend s here. 🖤🖤

s would be a journey. From the moment we stepped into the door until the time we left, we had nothing but a positive experience. Danielle was our consultant and she was a gem. Katie filled out a form on iPad for preferences and they stuck to that. After one hour she found her dress! Another BIG item checked off the list. We will be going back for bridesmaid dress and MOB ! The salon is beautiful and it was our happy place yesterday.

e to get a word in during the process when I was just asking a question to the point where I had to snap which is not like me. I wouldn't say this is a reason to not buy your dress there, just be ready the alternation part is a unpleasant and I know many other brides felt the same way.

g of not just me, but my bridal party when they went to get their dresses. They knew I didn't want to break the bank when it came to these dresses and helped me in the right direction for finding a dress that not only fit into the budget that my girls were comfortable with, but still kept the style and the color that I wanted for the big day! And any issue I had with a figuring out if dresses were coming in or picked up, or anything in between, the entire staff was pleasant and very helpful when talking to them on the phone to make sure everything was exactly what it was supposed to be. They are a fantastic option for dresses and were my first and only stop for my bridal party! Will definitely recommend them to family and friends in the future!

oned myself wearing on my wedding day. They even accommodated me at the Long Island location (Massapequa) for my alterations. The seamstress Zizi at Massapequa was amazing. I had a bunch of custom changes done to my dress and she executed them beautifully! I also ordered all of my bridesmaid dresses and flower girl dresses at the Massapequa store. Their bridesmaid department was excellent. They helped me narrow down a style that was comfortable for everyone in my bridal party. I was very picky about the color for the girls dresses, and before I ordered them, they were able to contact the designer and even borrowed a sample in that color to assure me that I'd love it..and I did! They went above and beyond. I would highly recommend Bridal Reflections to any bride!!!

ers and Friends. The people in this company right now are truly thee utmost loyal , trustworthy, respectable , loving, funny and professional women running a company in if not just NY, the whole COUNTRY. Tony would always end his christmas party speech with saying he has thee best staff in all the world and it holds true, and will always. Thank you for all youve taught me in life, about people, about the buisness, about being myself, about confidence. Im leaving this salon as the best ME that i may ever be and i thank you so much for that. Thank you Bridal Reflections for giving me the opportunity to make so many brides feel they are their MOST beautiful that special day. Thank you for letting me change the minds of so many brides that walk in feeling afraid and anxious about how they look. Seeing them leave so confident and feeling just so beautiful is why its never even been a thought to leave. Thank you for letting me be a so-called fairy godmother to so many. Thank you for making me feel like one of those beautiful brides on my day. If you dont get the true priviledge of working at this beyond amazing salon, maybe you could be just as lucky to become a Bridal Reflections Bride. ❤

dding. She was a complete life saver. She also came with me to the first look and formal wedding picture venue to help carry and fix my dress for pictures. My wedding dress was absolutely perfect, and I felt so incredibly beautiful. I am so grateful for them both.

T!!!!

y picking up experience was horrible and the staff let little to be desired. I had made an appointment to pick up my veil a week and a half prior and I needed my veil for my final dress fitting at Kleinfelds a few days later. When i entered the store, I made my final payment and signed off that I was picking up my veil. The associates seemed confused, I waited about 7-10 minutes and out came my fully wrapped up and bagged veil. I asked to see the veil and the associate seemed a bit reluctant and after my third time insisting she showed me my completely wrinkled veil. I asked them to steam it again. Out comes a very rude associate named Tori. I insisted on viewing the veil a final time, she argued that it was perfectly wrapped but I insisted and ignored her eye rolls and facial spasms . Upon further inspection, the veil was missing jewel and had a hole. Yes, a hole. She then explained, with an attitude, that they would simply sew it, place a jewel, and replace the missing jewels. The owner then came over because I was obviously upset. The owner told me and emailed me she would send a new one to the NYC store (she did and I picked it up). I ended up going to my last fitting at Kleinfelds without my veil but I had the veil just in time for my wedding. Please check everything before you leave their store, do not be shy.

e end of my positive experience with Bridal Reflections. My experience in alterations was sub-par and I found the woman to who ran the desk on that side to be cold and unfriendly. She was never focused on the brides in alterations, just with maintaining conversation with the seamstresses. I even forgot to pick up my bridal gown the night I was supposed to and no one called to remind me that I had forgotten. I realized the next morning and was there when the doors opened. The same cold employee was there and said to me "How does someone forget to pick up their bridal gown?", because that's exactly what I needed to hear the day before my wedding. I will say that there were no issues with my dress. It was beautiful and looked great on my wedding day. My issue is with the service I experienced. To top it all off, my mother had a major issue with her MOB gown. They ordered her dress in the wrong color which came in about a month later than expected and they were not able to replace it in time. She decided to take the sample gown and they still charged her half of the price for a gown that had been tried on by hundreds of people and probably spent a majority of the time on the floor of a dressing room. Unfortunately, at this point it was about 2 weeks before my wedding so we didn't really have another option. I will not provide the name of the employee who was so distant, unfriendly, and unhelpful but if management wishes to contact me I will gladly give it to them.